Firebirds Wood Fired Grill - North Wales

Commentaires sur le restaurant Firebirds Wood Fired Grill - North Wales de personnes qui y ont mangé. Selon des cotes récentes.

1. D

   Denise

   Philadelphie 7 commentaires

   4.0

   Y est allé il y a 1 jour

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   We really enjoyed our lunches at Firebirds. I had the steak tacos, my one friend had the steak sandwich and the other one had the turkey club. I was confused why I was asked both on the web and at the hostess desk if we were celebrating a special occasion. O answered “yes, two birthdays.” I was expecting something from this information perhaps a free dessert .
   

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2. S

   Susanne

   Upstate NY8 commentaires

   5.0

   Y est allé il y a 2 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Lunch specials are great. Lots of food for the money
   

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3. A

   Aileen

   Philadelphie 75 commentaires

   5.0

   Y est allé il y a 4 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had brunch and it was very good.Started with Bloody Mary's they were very good, deviled eggs so good, 2 got the bacon and eggs and I got the steak and egg tacos with a side of potatoes. The potatoes were delicious! Oh and I can't forget the biscuits with triple berry sauce, I could have drank that sauce that's how good it was.
   

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4. W

   William

   Philadelphie 1 commentaire

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   I had the New York strip steak, 14 oz and my wife had the baby back ribs. Both met our expectations. Would recommend and we will visit again. The service of the staff met our expectations. Interactions were pleasant.
   

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5. S

   Stephanie

   Philadelphie 6 commentaires

   2.0

   Y est allé le 19 avril 2025

   1. Cote globale 2
   2. Nourriture 1
   3. Service 2
   4. Ambiance 4

   I hate to have to write this as I am also in the business. We had quite a few mix ups. The food took a long time. We were celebrating a big birthday as I put in the notes and it felt very underwhelming. No one acknowledging the celebration until we said something. We had a four year old with us so when you are waiting for food that long any toddler will become restless. Finally apps came out and the cheesesteak rolls were cold and about two minutes later dinner came. My salad was wilted brown and inedible. Steak came out under cooked. Manager came by and took off some things from the bill. But In my opinion if this was settled in the restaurant I would not have to write this review. I just feel like this all could have been avoided by communicating that they lost our apps so we aren’t sitting there wondering. Just acknowledge they dropped the ball. We didn’t require much. Just the right food at the right temp and edible.
   

   Firebirds Wood Fired Grill - North WalesA répondu il y a 1 jour

   Thank you so much for sharing your review, Stephanie. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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6. s

   stuart

   Baltimore 5 commentaires

   2.0

   Y est allé le 19 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 1
   4. Ambiance 3

   Service extremely slow, and poor. It took just over an hour after being seated to get our entrees. Dessert took just as long. 2 1/2 hours for dinner, and the slow up was not from our party of 4. Steak was ordered medium rare, and came out medium well. I usually have a good experience at Firebirds and have dined there at least a dozen times in the past 2 years.
   

   Firebirds Wood Fired Grill - North WalesA répondu il y a 1 jour

   We appreciate you taking the time to share your experience, Stuart. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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7. J

   John VIP

   Philadelphie 12 commentaires

   5.0

   Y est allé le 19 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The food was excellent, as always. Tonight's server, Sam, was great.
   

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8. C

   Christine

   Philadelphie 2 commentaires

   5.0

   Y est allé le 18 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Always have a great experience at the North Wales location! Good food & good service.
   

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9. K

   Kim

   Philadelphie 1 commentaire

   5.0

   Y est allé le 15 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   I love the vibes, the food and the service. I highly recommend
   

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10. I

    Inge

    New York City10 commentaires

    2.0

    Y est allé le 14 avril 2025

    1. Cote globale 2
    2. Nourriture 5
    3. Service 1
    4. Ambiance 3

    Our waitress, Cameron was surly and unaccommodating when we asked for coffee and canceled our dessert. She turned a joyous birthday celebration into a sad and disappointing experience. None of us live close to Firebirds. We will not be making the long distance trek here for a long time. It’s a shame because the food was good and the hostess was kind.
    

    Firebirds Wood Fired Grill - North WalesA répondu le 15 avril 2025

    We appreciate you taking the time to share your experience, Inge. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
    

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