Firebirds Wood Fired Grill - North Wales
We had a remarkable experience!
We are in a time that is extremely difficult for restaurants. Coming out of the Covid nightmare, many places are suffering from bad cooking, service, etc. Most, have an employee hiring/retention problem. However, Firebirds in North Wales is delivering superior food, service and ambiance. The execution of all was beyond excellent! We ate at the bar, and our bartender, Lana, was magnificent…as were all of her support co-workers.
We look forward to returning soon and often!
Our wait staff was wonderful. The food was delicious. For someone who hates cold food the food was hot and stayed warm. The music was not too loud from speakers. My spouse who uses hearing aides was able to hear me and not be overwhelmed by other patrons talk or the music on sound system. The options on menu were wonderful but I would have like to have the option of the fish tacos on the dinner menu.
great food & service, thanks Jessie our server & Tamera the manager!!!
Server was attentive, great food and service!
My family and I went in for dinner on Tuesday night and our server was Angie. You would think we have known her for a long time. Her personality was excellent!! She gave us good recommendations, helped us chose what to get, (cocktails and drinks) and what paired with each meal. She gave us her favorite dishes as well. For the world being short staffed, this was the place to go. We will definitely be back and requesting Angie. Thank you!!
We love this restaurant. The food, drinks, service and ambiance is always excellent.
Food & service was very good.
Food was delicious- service was very poor.
Server forgot to enter our order.
Waited over an hour.
Manager very apologetic and comped the meal/ however unacceptable.
This was a return visit based on the excellent time we had on our first. Love the look you created with the bar.
Our server was Courtney and she was excellent.
I had booked a reservation for 4 and requested a large booth, but when we arrived we were told that these large booths are reserved for parties of 5-6. We have eaten at Firebirds for years and usually dine there 1-2 times per week. Every other request made at the time I have booked a reservation has been accommodated, until last night.
When the hostess told us that we were not getting a large booth, I asked to speak with the manager. He explained that they had reservations for larger parties and those booths were not available. Reluctantly we sat in a smaller booth but our table was very “crowded” with drinks, appetizers, and salads.
While the manager kept coming over to see if we were okay, it really wasn’t a wonderful experience because of the lack of accommodating our request. It also seemed that the two larger booths remained unoccupied for the 2.5 hours that we were there.
The manager took our appetizers off the check and while that wasn’t necessary, I would have preferred to have been seated in a larger booth instead of the smaller more crowded corner that we were relegated to during our dinner.
Our Firebirds in Chadds Ford always accommodates our requests and that’s why we dine there so often.
The chips for the lobster queso tasted like the fryer oil and we’re greasy. Drinks took awhile to get to the table, but once both resolved, the overall experience was fine.
I would say that everyone was very pleasant and accommodating. We asked to change our table and there was no problem in accommodating us.
Was very surprised that the majority of workers being hostesses or servers, did not wear masks. I was under the impression that in Pennsylvania we had a mask mandate for inside places. OverallEverything was very good. Thank you.
If you eat at firebirds in north Wales, make sure Harry is your server! He is the best server we ever had at any restaurant!
We very much enjoyed the meal and the service. We were a bit disappointed that the “patio” was fully enclosed and it seemed like a nice enough evening to have the walls opened up. We will certainly be back but double check the patio if you expect to eat outside.
We sat in a closed off room so atmosphere wasn't very vibrant. We have been here several times and for sure the main room is much better.
Steak salad was very good. steak was done just as ordered.
What a great lunch find! We chose to have the Pick Two - a great value for $13.50 and the food was delicious! Our server, Lauren, was delightful, energetic and made our experience all the more pleasurable.
Our new favorite family dine out location.
Harry did a wonderful job with serving us and making my husbands birthday a great experience. Would recommend.
Food and service was great as usual. Will definitely be back again.
The cheese steak eggrolls are a must.
Absolutely horrible service, took 20 minutes to get water, half drinks were brought, other half we had to ask for, Waited 75 minutes for food, bread arrived with food order; food order not as ordered, sides never arrived, waitress was no where to be found, had to ask about dessert menu, she brought the bill before dessert arrived, then never cam back for the bill. We had to use all the cash we had, when we really should have left. If I had not been with clients I would have raised hell, this was unacceptable and very disappointing because the food itself was good (minus the mess with the dressing and missing sides).
Prices on high side, but service was spectacular. Funny for a restaurant in an Aldi/movie theater parking lot.
The food was great service was good. I would definitely come again.
Our waiter was exceptional.
Food was tasty and a good time was had by all.
Great birthday dinner for four people. Good filets and good service. Very happy with our dinner experience.
Great food and delicious drinks. Everybody was really friendly
Everything went well while we were there, until the two (I guess) closing servers argued in the dining room about who was taking the table that just came in. I understand, I served before but I was concerned if other people heard it.
Food was great, love coming here!
This was my first time trying Firebirds. Food was amazing an so was the service!
It was our first night out to dinner since January 2020 which was also at Firebirds before Covid! Dinner was so good! Our waitress Danika was amazing! Love this place!
The lobster dip and complimentary bread was very good.
Such a cool spot. The waitress was so good. My bf was extremely impressed. She offered food and cocktail choices that we ended up really enjoying. The food was amazing and fulfilling. We will definitely be revisiting in the near future.
I have never had a bad meal in this place. All the servers and employees are always very friendly and helpful. Definitely one of our favorite neighborhood spots!
Great respite from hurricane Ida…excellent food!
Food delivery was slow on a slow night. Server was excellent.
Server was good but slow. I noticed all service around us was slow as well.
We understand that Covid has changed a lot of things, including increased prices and short-staffed businesses. We waited about 20-25 minutes for our meal. My sirloin steak was ok but it came sliced on my plate and was barely the medium that I ordered. We were also disappointed that, considering the prices for a meal, the dinner didn't come with 2 sides as it does at other restaurants.
Our waiter was very nice, friendly and gave excellent service!
Daniel and the rest of the wait staff were excellent
Very very pleasant experience. Everyone was nice, professional and performed well. The food was all good quality and prepared well. No complaints all good. Definately recommended
Lovely dinner. We were seated promptly for our reservation in a booth as requested. Spinach salad was generous and delicious. Our server who I think was named Harry was charming, knowledgeable and a real cutie! We would definitely return.
Firebirds Wood Fired Grill - North Wales does offer delivery in partnership with Postmates and Uber Eats. Firebirds Wood Fired Grill - North Wales also offers takeout which you can order by calling the restaurant at (215) 600-0099.
Firebirds Wood Fired Grill - North Wales is rated 4.5 stars by 1027 OpenTable diners.
Firebirds Wood Fired Grill - North Wales does offer gift cards which you can purchase here https://firebirdsrestaurants.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.