Firebirds Wood Fired Grill - North Wales

Firebirds Wood Fired Grill - North Wales reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Michael VIP

   Philadelphia54 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   This was a perfect setting for a 14 person team dinner, good food, drinks and staff👏🏾👏🏾👏🏾
   

   Firebirds Wood Fired Grill - North WalesResponded 1 day ago

   Hi Michael, Thanks for your review! We’re always striving for excellence and appreciate any feedback on how we can make your next visit even better. Hope to see you again soon!
   

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2. R

   Ronda VIP

   Charleston16 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lunch selections were delicious, with large portions and service was excellent.
   

   Firebirds Wood Fired Grill - North WalesResponded 2 days ago

   Hi Ronda, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

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3. B

   Brian

   Philadelphia1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Food was pretty good. We got the Hot honey chicken sandwich which was delicious, and the firewoods chicken pasta, which was okay. The service however, probably the worst I’ve ever had. 20 minutes after being seated and not so much as having drinks, the manager finally came and got us started. A few minutes later, the server showed up and she took our orders. Checked on us once after the food got to the table. She was too busy flirting with another manager until she thought we were ready for the check. Then magically, she was on top of things
   

   Firebirds Wood Fired Grill - North WalesResponded 4 days ago

   We appreciate you taking the time to share your experience, Brian. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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4. D

   Dr. Melissa VIP

   New York City12 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our family party of 10 had a wonderful dinner at Firebird. Food was fantastic and we were so well cared for. Our server, Becky, was beyond outstanding. Her kindness, capability and genuine care made it a perfect night. Highest recommendation!!
   

   Firebirds Wood Fired Grill - North WalesResponded 2 days ago

   Hi Dr. Melissa, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

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5. K

   Karen

   Philadelphia71 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food and service are always good. Always recommend Firebirds. This is our go to for special occasions, which in this case was my Birthday. My only complaint is that when you make a reservation, Open Table has the option for special occasion, and I checked that box as well as wrote in the notes that it was a Birthday, and no one said a word about it. So why bother to provide that option.
   

   Firebirds Wood Fired Grill - North WalesResponded 2 days ago

   Hi Karen, Thank you so much for your wonderful review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team. We are thrilled to hear you had a great experience, and we look forward to welcoming you back soon!
   

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6. R

   Rebecca VIP

   Philadelphia16 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, and our server was amazing. We had a wonderful family dinner celebrating my dad's birthday!
   

   Firebirds Wood Fired Grill - North WalesResponded 2 days ago

   Hi Rebecca, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

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7. K

   Kathleen VIP

   Philadelphia18 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Our waitress Courtney was the best part of the experience. Atmosphere is dark, our food was marginal. We had undercooked chicken…the best part of the meal was the dessert. We won’t rush to go there again, as we have lots of other great restaurants in the area.
   

   Firebirds Wood Fired Grill - North WalesResponded 4 days ago

   Dear Kathleen, Thank you so much for sharing your review. We're sorry to hear about your experience and sincerely appreciate your feedback. Please know that we will share it with our team to help us improve moving forward. We truly value your input and appreciate you taking the time to bring this to our attention.
   

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8. D

   Denise

   Philadelphia7 reviews

   4.0

   Dined on April 30, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We really enjoyed our lunches at Firebirds. I had the steak tacos, my one friend had the steak sandwich and the other one had the turkey club. I was confused why I was asked both on the web and at the hostess desk if we were celebrating a special occasion. O answered “yes, two birthdays.” I was expecting something from this information perhaps a free dessert .
   

   Firebirds Wood Fired Grill - North WalesResponded 2 days ago

   Hi Denise, Your kind words made our day! Thank you for your support, and we’re so happy you had a great experience. We hope to see you again soon!
   

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9. S

   Susanne

   Upstate NY8 reviews

   5.0

   Dined on April 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lunch specials are great. Lots of food for the money
   

   Firebirds Wood Fired Grill - North WalesResponded 3 days ago

   Hi Susanne, We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

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10. A

    Aileen

    Philadelphia75 reviews

    5.0

    Dined on April 27, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had brunch and it was very good.Started with Bloody Mary's they were very good, deviled eggs so good, 2 got the bacon and eggs and I got the steak and egg tacos with a side of potatoes. The potatoes were delicious! Oh and I can't forget the biscuits with triple berry sauce, I could have drank that sauce that's how good it was.
    

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