Great food, excellent server (Harry). Restaurant was clean, drinks were good and no waiting for a table (we had a reservation).

Food was excellent! Celebrating our anniversary, gave us free desert! The server was excellent! Love Firebirds!

I would go back. We had the ranch rings as an app and they were very good. My steak was very good and well cooked.

The service was great. The cook needs to understand how to flavor. The steak was to salty to eat. The shrimp was just edible and the vegetables had no flavor. The waitress and manager were great. They got us both a new steak. And a complimentary dessert (which was great).

Everything was outstanding except my Diamond martini.. Felt the value wasn't there. $11 for too expensive

Service is absolutely terrible. Thought it would I ot

Food was quite good, but waited a long time as they were very busy and were very short-staffed in the kitchen and waitstaff. The manager, I believe her name was Andrea, stopped by our table to talk which was very nice of her and we had a nice conversation. We were not in a hurry, so did not mind waiting given the situation. Would go back anytimer.

I’ve had several meals here before and really enjoyed them. As a results, I’ve also recommended it to other friends and family. Last night was not one of the best experiences. Our server was very cordial as she took our order, but she quickly disappeared. The meal was brought by another server, and we didn’t see our original server until the end of the evening. The meal was fine, but I was honestly disappointed by the level of service.

After asking another server to locate our server, I finally reached out to the manager and explained our situation. The manager did comp our drinks and brought the server over to apologize. It may be a while before another visit.

Excellent service by Ryan.
Our first visit, we will be back.

It was a birthday dinner. Great service and personable staff and management! Food was delicious and cooked perfectly.

Delicious food! We sat at the bar. Excellent service.

Service was excellent food was great and the drinks on point

Still experiencing short staffing. A lot of pressure on current staff, who are hustling. Over 50mins from ordering until food was being served , but waitress kept checking on us. Keep up the hard work, we appreciate the team effort.

Food was great, atmosphere great,service impeccable, noise level was a little loud. Harry was our server if I could give 10 stars he get them.

Service was great and food was beyond expectations.

Dinner was delicious and value was great!

First time at this restaurant and was pretty disappointed. The service was extremely lackluster and the food was really salty. For the price, it wasn’t worth it.

Food was good (not great, entrees and appetizer were a little cooled off due to there not being enough staff it seems. Our server, Isabella, was outstanding.

Must make reservation on weekend. Cocktails were a little weak. Server was great! Food was very good. Steak was slightly undercooked but I could handle it. Definitely Over priced. May return for a special occasion but not for weekly dinners.

The food, cocktails, service is always on point. When there is any issue with food, service it is immediately addressed.

Hanging with a friend it was her first time she loved it

The food was amazing as usual. Daniel was our server and he was fabulous. It has become one of my favorite places to eat!

We arrived early for a reservation and still had to wait half an hour before they were able to seat us. Once seated, we waited forever to have a waitress come to our table and take our appetizer and drink orders. Took forever to get our drinks and even longer to get a refill on our drinks. In fact, we received wine after our meal was over and we were mostly through our desert. Our waitress was clueless.

Good decor and food. Second time there and the service was great both times.

Firebirds is one of my favorite restaurants. The appetizers are delicious and a variety of tasty entree selections is provided. From the scrumptous seafood to grilled chicken to tender and juicy ribs, you'll definitely enjoy the food and ambience!

Food was delicious. Service was amazing. Get the bacon deviled eggs it doesn’t disappoint.

We had a remarkable experience!

We are in a time that is extremely difficult for restaurants. Coming out of the Covid nightmare, many places are suffering from bad cooking, service, etc. Most, have an employee hiring/retention problem. However, Firebirds in North Wales is delivering superior food, service and ambiance. The execution of all was beyond excellent! We ate at the bar, and our bartender, Lana, was magnificent…as were all of her support co-workers.

We look forward to returning soon and often!

Our wait staff was wonderful. The food was delicious. For someone who hates cold food the food was hot and stayed warm. The music was not too loud from speakers. My spouse who uses hearing aides was able to hear me and not be overwhelmed by other patrons talk or the music on sound system. The options on menu were wonderful but I would have like to have the option of the fish tacos on the dinner menu.

great food & service, thanks Jessie our server & Tamera the manager!!!

Server was attentive, great food and service!

My family and I went in for dinner on Tuesday night and our server was Angie. You would think we have known her for a long time. Her personality was excellent!! She gave us good recommendations, helped us chose what to get, (cocktails and drinks) and what paired with each meal. She gave us her favorite dishes as well. For the world being short staffed, this was the place to go. We will definitely be back and requesting Angie. Thank you!!

We love this restaurant. The food, drinks, service and ambiance is always excellent.

Food & service was very good.

Food was delicious- service was very poor.
Server forgot to enter our order.
Waited over an hour.
Manager very apologetic and comped the meal/ however unacceptable.

This was a return visit based on the excellent time we had on our first. Love the look you created with the bar.

Our server was Courtney and she was excellent.

I had booked a reservation for 4 and requested a large booth, but when we arrived we were told that these large booths are reserved for parties of 5-6. We have eaten at Firebirds for years and usually dine there 1-2 times per week. Every other request made at the time I have booked a reservation has been accommodated, until last night.

When the hostess told us that we were not getting a large booth, I asked to speak with the manager. He explained that they had reservations for larger parties and those booths were not available. Reluctantly we sat in a smaller booth but our table was very “crowded” with drinks, appetizers, and salads.

While the manager kept coming over to see if we were okay, it really wasn’t a wonderful experience because of the lack of accommodating our request. It also seemed that the two larger booths remained unoccupied for the 2.5 hours that we were there.

The manager took our appetizers off the check and while that wasn’t necessary, I would have preferred to have been seated in a larger booth instead of the smaller more crowded corner that we were relegated to during our dinner.

Our Firebirds in Chadds Ford always accommodates our requests and that’s why we dine there so often.

The chips for the lobster queso tasted like the fryer oil and we’re greasy. Drinks took awhile to get to the table, but once both resolved, the overall experience was fine.

I would say that everyone was very pleasant and accommodating. We asked to change our table and there was no problem in accommodating us.

Was very surprised that the majority of workers being hostesses or servers, did not wear masks. I was under the impression that in Pennsylvania we had a mask mandate for inside places. OverallEverything was very good. Thank you.

If you eat at firebirds in north Wales, make sure Harry is your server! He is the best server we ever had at any restaurant!