Firebirds Wood Fired Grill - Niles

Firebirds Wood Fired Grill - Niles​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. A

   Alyse

   ピッツバーグ評価・口コミ (6)

   3.0

   2025年4月25日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 3
   4. 雰囲気 3

   Steak was overdone and by the time I got a replacement my family was done eating
   

   Firebirds Wood Fired Grill - Niles3日前に返信済み

   Hi Alyse, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

   この情報は役に立ちましたか？

2. R

   Robert VIP

   ローリー・ダーラム・チャペル・ヒル評価・口コミ (24)

   3.0

   2025年4月6日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 3
   4. 雰囲気 3

   No vibe. Server was just ok. Did his job but did not feel totally welcomed. He asked other tables if they were celebrating anything but not us. Felt hurt by that.
   

   Firebirds Wood Fired Grill - Niles2025年4月7日に返信済み

   Dear Robert, Thank you for taking the time to share your experience at Firebirds. We appreciate your feedback, as it helps us improve and provide the best possible experience for our guests. We’re sorry to hear that your visit didn’t fully meet your expectations.
   

   この情報は役に立ちましたか？

3. T

   Tracie

   タンパ・ウエストセントラルフロリダ評価・口コミ (2)

   1.0

   2025年4月5日にご来店

   1. 総合評価 1
   2. 料理 4
   3. サービス 1
   4. 雰囲気 1

   It was not good. Server was not friendly. Salads came out before appetizers. Server never asked to fill up our drinks. Forks on floor and other wait staff and bussers walked right by…..poor training. Very busy but they need to handle it better. I was not pleased! Left disappointed!
   

   Firebirds Wood Fired Grill - Niles2025年4月8日に返信済み

   We appreciate you taking the time to share your experience, Tracie. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

   この情報は役に立ちましたか？

4. M

   Michael

   クリーブランド・アクロン、カントン評価・口コミ (3)

   1.0

   2025年3月29日にご来店

   1. 総合評価 1
   2. 料理 3
   3. サービス 1
   4. 雰囲気 5

   The service was terrible. We are accustomed to a certain level of service at this space. I would’ve rather had the fella who put the pepper on my salad as a server. They truly need to be more selective on who they are hiring.
   

   Firebirds Wood Fired Grill - Niles2025年4月2日に返信済み

   Hi Michael, Thank you for sharing your recent experience at Firebirds. We sincerely apologize for any disappointment you may have felt. Your review will be shared with our leadership team.
   

   この情報は役に立ちましたか？

5. M

   Monica

   コロンバス評価・口コミ (4)

   2.0

   2025年3月29日にご来店

   1. 総合評価 2
   2. 料理 1
   3. サービス 2
   4. 雰囲気 4

   The restaurant was highly recommended. Our hostess wasn’t very personable, and we had to ask for water. In a restaurant of this caliber, we are used to water being served right away. When I made the reservation, it asked if we were celebrating a special occasion. I noted twice that we were celebrating my son’s 20th birthday. I had to ask for his dessert at the end. He asked for it to go, and our hostess came back with it on a plate and said “sorry, I told them it was to go, but if you want a box I can get one” The food…we ordered three ribeyes. Two Cajun and one traditional aged. All three were burnt and overcooked. We ordered 2 medium and one medium well. It was hard to eat because the taste of it being burnt was overwhelming. Our son asked that we not say anything, so we paid and left. I will not visit this restaurant again.
   

   Firebirds Wood Fired Grill - Niles2025年4月2日に返信済み

   We appreciate you taking the time to share your experience, Monica. We're sorry it didn’t meet your expectations, and we’re committed to making things right. Your feedback will be shared with our team to improve our service. Could you please email us back with your first and last name along with your email address? We’d love the opportunity to make this right for you.
   

   この情報は役に立ちましたか？

6. R

   Richard

   クリーブランド・アクロン、カントン評価・口コミ (4)

   5.0

   2025年3月27日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   service was quick and efficient- dinner was very good
   

   Firebirds Wood Fired Grill - Niles2025年4月2日に返信済み

   HI Richard, Your kind words made our day! Thank you for your support, and we’re so happy you had a great experience. We hope to see you again soon!
   

   この情報は役に立ちましたか？

7. P

   Pat

   クリーブランド・アクロン、カントン評価・口コミ (2)

   5.0

   2025年3月23日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We made a reservation to celebrate a birthday. Our table was ready when we arrive and the hostess put a vase of fresh flowers on the table because of the occasion. Our server came within a couple minutes & took our drink order. He returned and took our dinner orders. He was very attentive and returned several times during our stay to check our food order and if we needed anything. The food was very good. Only issue was I ordered a loaded baked potato without sour cream. Server took it back to the kitchen and returned within a couple minutes with a correct potato. It was a very pleasant evening of celebration!
   

   この情報は役に立ちましたか？

8. J

   Justin

   ピッツバーグ評価・口コミ (2)

   5.0

   2025年3月21日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   I forgot my food at the restaurant 😩. But my food and service was amazing
   

   この情報は役に立ちましたか？

9. OT

   OpenTable ダイナー

   ピッツバーグ評価・口コミ (1)

   5.0

   2025年3月8日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Lauren was a wonderful waitress. Great service, food and atmosphere. All that they did for my boyfriend’s birthday celebration is very appreciated from the balloons to the dessert. Top notch restaurant! Will definitely be back!
   

   Firebirds Wood Fired Grill - Niles2025年3月26日に返信済み

   We truly appreciate your 5-star review! It’s always our goal to provide the best experience, and we’re so glad to hear we met your expectations. Looking forward to seeing you again!
   

   この情報は役に立ちましたか？

10. J

    Justin

    ピッツバーグ評価・口コミ (2)

    5.0

    2025年3月8日にご来店

    1. 総合評価 5
    2. 料理 1
    3. サービス 5
    4. 雰囲気 5

    Great service from the waiter and management were amazing. The kitchen disappointed me this evening, this is one of my favorite restaurant
    

    この情報は役に立ちましたか？