Firebirds Wood Fired Grill - Niles

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1. RH

   RachaelH

   Cleveland

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food4service5ambience5

   Limited menu options but overall would recommend!

   Report
2. M

   Mercerk

   Cleveland

   14 reviews

   2.0

   14 reviews

   Dined on January 29, 2023

   overall2food2service2ambience3

   The service was extremely slow due to the kitchen. Food was ice cold and the eggs were even colder Had to get poached eggs - no fried eggs allowed Prices were higher then Cleveland All and all not a good experience. Will not be back

   Report
3. B

   Beckie

   1 review

   3.0

   1 review

   Dined on January 15, 2023

   overall3food3service3ambience3

   Our server, Destiny was great! Cocktails were extremely slow to arrive. We had our appetizer before our drinks. We tried the brunch menu. I had the steak and egg bowl. Eggs were cold but still edible. Steak was ok for the price. Over all an ok experience but not what Firebirds used to be.

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4. c

   catlady3

   Poconos

   2 reviews

   4.0

   2 reviews

   Dined on January 15, 2023

   overall4food4service5ambience5

   One of my guests asked for decaf coffee and waitress said it was unavailable, then she asked for the BLT Salmon sandwich ( which you did at one time) which was unavailable also, so she ordered the mixed greens with Salmon, they brought it without the salmon.I DO WANT TO say the waitress was awesome and apologized to my guest several times for not having what she wanted.We love Firebirds.

   Report
5. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined on January 15, 2023

   overall2food2service4ambience2

   Made reservations for 7pm. Didn’t get seated until 7:15pm first time using table app so thought it was fair but expected to be on time with a reservation. We both ordered steak Medium Rare his was cooked to perfection mine on the other hand was over cooked more to medium/medium well. It was very busy waited an hour for food but wasn’t going to return it because I was hungry and we were on a schedule to meet friends afterwards. I wasn’t going to say anything but my husband insisted since we were there for his birthday and it was our first time eating here. The manager did come by and offer a new steak but I was 3/4 of the way to being done. She saw that it definitely was not cooked medium rare and said this would be taken care of. She took my steak off the bill and definitely made it right. We would give them another try since she understood and made it right! Thank You for your time.

   Report
6. ER

   EdwardR

   Cleveland

   1 review

   5.0

   1 review

   Dined on January 14, 2023

   overall5food5service5ambience5

   The service, meal and ambiance were great! Our friends and us completely enjoyed our dinner date.

   Report
7. ZR

   ZandraR

   1 review

   5.0

   1 review

   Dined on January 12, 2023

   overall5food5service5ambience5

   Are sever was awsome really nice . Th food was amazing no complaints.

   Report
8. RR

   RobinR

   New York Area

   11 reviews

   vip
   5.0

   11 reviews

   Dined on January 7, 2023

   overall5food5service5ambience5

   Great food, service and ambiance!

   Report
9. RB

   RobertB

   1 review

   2.0

   1 review

   Dined on January 6, 2023

   overall2food1service2ambience3

   Service was slow due to large number of guests. Drink orders were very slow to arrive at table. Wrong drinks were served. Steak dinner was terrible. Ordered medium and it was cooked way past well done. Very tough and had no flavor. I expected way more from a dinner that cost over 30 dollars.

   Report
10. CM

    CarolM

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Visited with my elderly father and granddaughter,our first visit. The staff was quick to accommodate us so we could be seated near the door. I had the perfect margarita and the tuna salad with superfoods. Both were excellent. My father had filet and baked potato which he devoured. The seating space was spacious and we enjoyed the atmosphere. Highly recommend

    Report
11. LA

    LakethaA

    1 review

    4.0

    1 review

    Dined on January 1, 2023

    overall4food5service5ambience4

    Table was not ready when arrived but they work it out quickly and provided us with 2 extras chairs... Happy New Year. Thank you.

    Report
12. B

    Butterbridge

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    We celebrated New Year’s Eve at dinner with friends! Perfect evening!

    Report
13. GS

    GeneS

    Cleveland

    1 review

    3.0

    1 review

    Dined on December 31, 2022

    overall3food1service5ambience4

    Wife’s chicken was so rubbery you couldn’t even cut it. Vegetables not even warm. Ordered medium well steak came burnt. Had to wait for new dishes. Came at different times. Been coming here for the last 7 New Years Eve dinner never an issue. Manager apologized but never offered a discount or free dessert. Won’t be back.

    Report
14. MR

    MikeR

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    Service and food was outstanding look forward to another trip to Ohio just to eat there

    Report
15. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    The food was great, the waitress was attentive, and the food came quickly.

    Report
16. i

    ike67

    Cleveland

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    The food is consistently outstanding! We have eaten here for years and have never had a bad server. The hostesses are friendly and caring. We look forward to returning!

    Report
17. OT

    OpenTable Diner

    Acapulco

    1 review

    3.0

    1 review

    Dined on December 28, 2022

    overall3food3service4ambience4

    We ordered the seared tuna app and this was my first sign that the food comes frozen and some line cooks Heart it up. I do not recommend the seared tuna. Just stick to a dip. I was worried about my dinner after the app, but it was very tasty. The skin was still on my fish and the menu does not State that but once I got my fish off the skin it was very good. If I go again I will probably just get a salad though. Very over priced for corporate restaurant serving frozen dishes that are probably mostly prepared when shipped.

    Report
18. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on December 28, 2022

    overall2food1service5ambience2

    Food was not that great but the service was excellent.

    Report
19. KD

    KirstinD

    Pittsburgh

    2 reviews

    5.0

    2 reviews

    Dined on December 28, 2022

    overall5food5service5ambience5

    Every time we come to this restaurant, we are treated to such a lovely experience. From the hostesses to the wait staff to the support staff, everyone is always friendly and attentive. We often order menu items with a change to them, and the staff always makes them perfectly and without complaint. It's become our family's special occasion destination. When my son turned 21, we came for dinner, and our waitress got everyone in the restaurant to sign a card for him. It was so sweet!

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20. BB

    BillB

    1 review

    5.0

    1 review

    Dined on December 27, 2022

    overall5food5service5ambience4

    Our server was fantastic! Food was great! Our table was too close to the door and we felt drafty

    Report
21. DJ

    DJeat

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food5service5ambience5

    Always great food and service. Highly recommend trying if you never been there.

    Report
22. KU

    KristiU

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    Everything there was delicious. We will be going back

    Report
23. N

    Nory

    1 review

    4.0

    1 review

    Dined on December 16, 2022

    overall4food3service5ambience4

    Love the wood smell. Staff was incredibly attentive. Food was okay but now outstanding.

    Report
24. KF

    KevinF

    Chicago

    18 reviews

    vip
    3.0

    18 reviews

    Dined on December 13, 2022

    overall3food2service2ambience4

    Food was cold and service slow, not busy when we arrived, busy when we left

    Report
25. OT

    OpenTable Diner

    Cleveland

    3 reviews

    3.0

    3 reviews

    Dined on December 12, 2022

    overall3food4service3ambience4

    We waited a very long time for our food cheeseburger and salad

    Report
26. JF

    JanetF

    1 review

    5.0

    1 review

    Dined on December 11, 2022

    overall5food5service5ambience5

    Nice place to eat. Good food, great service. Appetizers were delicious!

    Report
27. MS

    MartinS

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on December 11, 2022

    overall5food5service5ambience5

    The servers were helpful and respectful. The food was delicious and portions large.

    Report
28. JA

    JosephA

    1 review

    5.0

    1 review

    Dined on December 8, 2022

    overall5food5service5ambience5

    The food was delicious and served hot and quickly. Our server was very attentive.

    Report
29. OT

    OpenTable Diner

    Pittsburgh

    3 reviews

    5.0

    3 reviews

    Dined on November 25, 2022

    overall5food5service5ambience3

    We both had the aged ribeye and they were cooked perfect. Even our appetizer, the ranch rings, were amazing. Definitely our favorite place for steak.

    Report
30. A

    Anne

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on November 23, 2022

    overall5food5service5ambience5

    Very nice dinner out. Food was delicious. Server was very good as well.

    Report
31. RE

    REMJ

    Cleveland

    16 reviews

    vip
    5.0

    16 reviews

    Dined on November 18, 2022

    overall5food5service5ambience5

    The 12 oz. Roasted Garlic Sirloin was exceptional. The Southwest Au Gratin potatoes were flavorful. My favorite, the BLT salad, was a tasty starter and accompaniment throughout the meal. Although they were out of Malbec—my first choice—the 7 Moons Red Blend was enjoyable. The attentive server, Nick, was always there when needed. I anticipate coming back for another memorable dinner at FB in the near future.

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32. ML

    MarlaL

    1 review

    5.0

    1 review

    Dined on November 12, 2022

    overall5food5service5ambience5

    Best salmon in town. Love their black diamonds too

    Report
33. KS

    KristopherS

    Cleveland

    1 review

    4.0

    1 review

    Dined on November 12, 2022

    overall4food4service5ambience5

    Steaks were over salted, second time that's happened there for us

    Report
34. DS

    DebbieS

    Cleveland

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service5ambience5

    Veterans Day

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35. LN

    LoriN

    Pittsburgh

    2 reviews

    5.0

    2 reviews

    Dined on November 11, 2022

    overall5food5service5ambience5

    Excellent as always!! We have never once been disapponted in any aspect of our dining in or take out. Our server is always outstanding as well! Our favorite restaurant!

    Report
36. G

    Grammie

    Cleveland

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service5ambience5

    Our meal was delicious. We had rack of ribs and au gratin potatoes along with salad. My meal was served hot and the wait was reasonable, as it was Veteran's Day celebration. We visit here frequently. Thank you for honoring our Veteran's 🇺🇸🌈

    Report
37. JP

    JacqueP

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service5ambience5

    Our server and waitress were very good.. All went well. Thank you!!

    Report
38. JN

    JohnN

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service5ambience5

    My good friend and I went there for a veterans day meal. We were treated wonderfully. The Veterans day deal was buy 1 get one. Since we were both Vets the manager paid for both of our entire meals. It was an unbelievable gesture of kindness and respect. We were not even limited to what we could order. The food was incredibly good also. Our waitress was awsome! Thanks for making my veterans day experience one I won't forget! John W. Novak

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39. KC

    KarenC

    Cleveland

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service5ambience5

    Veterans' Day is always very welcoming there. Great food and the Veteran can pick anything off the menu. Portion are excellent and you don't leave hungry. Dim lights and light music. Your never rushed. Enjoy everyone.

    Report
40. CC

    CarolC

    Cleveland

    2 reviews

    vip
    5.0

    2 reviews

    Dined on November 5, 2022

    overall5food5service5ambience4

    Food was great from appetizer to dessert! Highly recommended~

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