Firebirds Wood Fired Grill - Moorestown

4.3
1204 Reviews
$30 and under
American
Firebirds Wood Fired Grill is located at Moorestown Mall. We offer authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour Monday - Friday from 4-7PM at the FIREBAR® or on the patio. We offer top-notch service and upscale dining at a modest price.

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What 1204 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.3
service
4.3
ambience
4.1
value
Noise · Moderate
83% of people would recommend it to a friend
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TC
TammyC
Philadelphia
2 reviews
Dined 4 days ago
Overall5food5service5ambience4

The food is so good. Love the asiago chicken pasta. I want the recipe. The Philly cheese steak egg rolls are out of this world. Burgers are good too. Waiter was very nice and attentive.

EJ
EdandJudy
Philadelphia
8 reviews
Dined 4 days ago
Overall4food5service4ambience4

The steak was excellent, and the service was very good.

CW
ColleenW
Philadelphia
1 review
Dined 4 days ago
Overall2food2service2ambience2

Quality of food has gone downhill while the prices keep going up!

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall5food5service4ambience4

I took my family and friends here for Father’s Day ,the food and service was excellent even though we waited awhile for our food we were confident that it was being prepared well done.Our host was very pleasant,friendly and courteous and the manager came to our table to make sure we were satisfied and that was a plus definitely going back again.

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall1food1service1ambience4

Took my father, husband and kids to dinner for Father’s Day and had the worst experience. I’ve often dined at this establishment and have never experienced this before. We sat for an hour and a half before receiving even an appetizer. The manager came over and told us they had an issue with wood and having a fire for the grill. Meanwhile, where I was sitting I can see the flames and the kitchen. While they may have been overwhelmed due to the Father’s Day rush, I’d rather you just be honest and not give a BS excuse. When the food finally arrived my grilled chicken was pink, the wood-grilled shrimp was more like half boiled and mostly raw with some black soot from a grill smeared on it and the medium steak was overly well done. The majority of the food was cold as if it had been sitting for 20 minutes. I had to send food back and when I asked for certain food items to be removed from the check I waited another half an hour before finally going inside to pay the bill. The manager just so happened to have my check folded up in his pocket while I was sitting there waiting. This was absolutely the worst dining out experience I have ever had!

JO
JoeyO
1 review
Dined 4 days ago
Overall3food4service2ambience5

I’ve been there a few times & this is my first not “good” experience. I don’t know if my waiter was new or just not good but we walked in before noon so it wasn’t busy but it seemed like he forgot about us. We got drinks & placed our appetizer & lunch order fairly quickly & at the same time. We never got bread for the table, until I asked after I realized it had been 25 min & our appetizer still had not come out. Then when I asked for an update on our appetizer he looked confused as if he forgot that we ordered one. I’m assuming it sat at the kitchen because it was lukewarm when it got to us. To top it all off, I took half of my chicken sandwich home only to bite into it & find wax paper in my sandwich.

MA
MaryAnnL
1 review
Dined 5 days ago
Overall5food5service5ambience5

I had the best meal and experience! Will come back! Thank you

PC
PeggyC
1 review
Dined 5 days ago
Overall3food1service3ambience3

I ordered the salmon & had to send it back twice, the first time it was burnt & the second time it was raw.

KD
KathyD
Philadelphia
4 reviews
Dined 5 days ago
Overall2food2service1ambience3

We were seated right away but service was very slow. Waited a long time for our food and it wasn’t very good. Chicken sandwich was cold and very dry. Pasta was over cooked in the chicken pasta dish. The Philly cheesesteak egg rolls were the best part of the meal. Took forever to even get bread. We use to enjoy this restaurant pre pandemic but won’t be going back any time soon.

S
Steve
Philadelphia
12 reviews
Dined 5 days ago
Overall4food5service4ambience3

The service was a bit slow, but the waiter (Frank) was very good.

Had a reservation and we were seated on time.

TN
TaraN
Atlantic City
4 reviews
Dined 5 days ago
Overall5food5service5ambience5

Frank, our server was outstanding. Very attentive and always checking to make sure everything was alright or if we needed anything. My Mother-in-laws Salmon wasn’t cooked all the way so Joe the manager took care of things. He is a great manager and Firebirds is lucky to have such a personable Manager who checks on things to make sure you are happy. Would DEFINITELY go again and will tell all our friends as well.

EL
ELizabeth
1 review
Dined 6 days ago
Overall2food1service1ambience5

Waited 50 minutes for an overcooked and burnt steak. Wrong salad. The replacement salad was covered with FROZEN avocado (that’s a first for sure) and the manager took way too long to come to our table to address on two occasions. Server left us waiting too long in between checking on us and when our food did arrive, no utensils to eat with. This place has potential but the kitchen and training needs to get it together or better oversight from manager

OT
OpenTable Diner
1 review
Dined 6 days ago
Overall5food5service5ambience5

Good food!

2
vip2italiangirls
Philadelphia
15 reviews
Dined on June 16, 2021
Overall1food5service1ambience5

The service was probably the worst I have experienced in a long time. While I understand restaurants are experiencing shortage of staff and we need to be patient, this should not be an excuse every time. This was my first time at the restaurant. We had to wait 10 minutes before anyone came to our table. The table across from us was greeted almost immediately after being seated and was seated after us. Our waiter while nice, didn’t seem to want to wait on our table. Everything was slow while his other tables seemed to get everything within a reasonable amount of time. Once our food finally arrived he NEVER came back to see if everything was ok or if we needed anything else. We had to keep waving him to us. Disappointing…..

I would not recommend this restaurant if asked.

DA
DAP4
Philadelphia
1 review
Dined on June 15, 2021
Overall4food3service4ambience3

Attention paid to allergy requirement was very good and appreciated. Service was a bit slow and food took
a long time. Anything we asked for was brought out pretty quickly otherwise. A mixed review but overall very good.

MC
MadelaineC
1 review
Dined on June 15, 2021
Overall5food5service5ambience5

Great place eat! We enjoyed our dinner salads and though they were reasonable.

AL
vipAudreyL
Richmond
3 reviews
Dined on June 14, 2021
Overall5food5service5ambience5

Server was excellent & very responsive. Food was delicious as always.

TJ
TJUGrad
Philadelphia
1 review
Dined on June 14, 2021
Overall5food5service5ambience5

The waitress at Firebirds was very friendly and made our Anniversary dinner very special. The food was delicious and did not have to wait in between courses. I would definitely recommend this restaurant to other people.

BH
vipBrookeH
Philadelphia
10 reviews
Dined on June 13, 2021
Overall4food5service3ambience4

I enjoyed my wood fired salmon, which was a delicious and healthy meal. The atmosphere is very nice, but it is acceptable to be casual, as well. My waiter was on his second day on the job, so he was expectedly slow but overall very charming.

F
Frequentvisitor
Philadelphia
2 reviews
Dined on June 12, 2021
Overall3food4service2ambience4

It was difficult to get the attention of the wait staff. We had one dinner arrive too well done but it took over 10 minutes to finally get a wait person to return the steak and involved someone actually needing to get out of their seat to go and find the waitress. Food was good and waitress was very pleasant but not appropriately attentive.

EP
EricP
Philadelphia
1 review
Dined on June 12, 2021
Overall5food5service5ambience5

Firebirds is always great the service and steaks are always good.

OT
OpenTable Diner
Philadelphia
1 review
Dined on June 11, 2021
Overall2food2service5ambience3

There was a long hair in my daughter’s drink, dirty plates on the table when we arrived and my lobster was cold.

LR
LisaR
Philadelphia
1 review
Dined on June 11, 2021
Overall3food3service4ambience2

Not enough staff.

JM
JamisonM
1 review
Dined on June 10, 2021
Overall5food5service5ambience5

Our waitresses including the girl in training were wonderful and so helpful with everything we asked for including a hand drawn happy birthday on my fiancé’s desert for her birthday

OT
OpenTable Diner
Philadelphia
1 review
Dined on June 10, 2021
Overall5food5service5ambience5

Great!! Loved the food as always!

OT
OpenTable Diner
Philadelphia
1 review
Dined on June 7, 2021
Overall3food4service5ambience4

Fruit flies

RW
vipReneeW
Philadelphia
18 reviews
Dined on June 3, 2021
Overall4food3service3ambience4

Let me start with I love Firebirds. But I on this trip some of my party received their food lukewarm. Otherwise my God was super hot and so delicious.

DL
DianeL
Philadelphia
3 reviews
Dined on May 31, 2021
Overall5food5service5ambience5

The beef was melt in your mouth tender! The grilled shrimp salad was great also.

t
teetee
Philadelphia
7 reviews
Dined on May 31, 2021
Overall3food3service3ambience3

Filet Mignon was not good. Baked potato was great.
My husband Meat loaf was good, string beans were undercooked.

OT
vipOpenTable Diner
Philadelphia
32 reviews
Dined on May 31, 2021
Overall1food1service1ambience2

We’ve eaten at this firebirds before but on Memorial Day, it was pretty bad. Service was bad - we asked for bread about 3 times and our waitress still didn’t bring it. We waited about 1.5 hrs for our food which was no longer warm and all our meat was overcooked - burgers and filet. We went for Veterans Day for my boyfriend who is a vet, free entree fir him which the waitress said he could order anything on the menu. Then charged us for it! Not a good experience this time, unfortunately.

JV
JeffV
New York Area
6 reviews
Dined on May 31, 2021
Overall4food4service4ambience4

Same as usuL

OT
OpenTable Diner
New England
1 review
Dined on May 30, 2021
Overall5food5service5ambience5

Perfect date and server was awesome!

OT
OpenTable Diner
Philadelphia
1 review
Dined on May 30, 2021
Overall2food2service2ambience4

We had big expectations going to Firebirds as I had been to the one in Cranberry twp, PA which was awesome. We got there, got seated and from there it was just ok. Their were fruit flys around the table. Not a ton but enough to cause us to swat at them more then necessary. The waiter seemed to just not want to be there. EVERY other table in our area was brought bread. We were not. We ordered unsweetened iced tea. Had to ask for some sugars I was brought out 3 in a metal ramekin. Again, nothing major but just seemed like he didn’t care. I ordered a filet mignon. When it came out it looked like it had been cut into and mangled. I had to ask if that was just a flank steak bc it was thin and chewy. He said no it’s got bacon on it so it’s the filet. Which may or may not be the case nonetheless the filet someone else at the table got was 2x as thick. I guess the fact that I had such a great experience in Pa I was hoping to have the same here near home and was just disappointed. Nothing major or absolutely terrible but enough small things to just make the experience not as we had hoped and very underwhelming for the bill that followed. Overall it was just blah from the apps through the entrees and the service was lackluster and I just had higher hopes for a place I really wanted to enjoy.

TT
TiyandraT
Atlantic City
1 review
Dined on May 29, 2021
Overall2food3service2ambience2

The waiter took 10 mins to come to our table, it took them 15 mins to give us our drinks, we never received any complimentary bread that other tables had and our food also took a long time to come out. I would hope this poor customer service had nothing to do with the fact that it was a party of 4 African American people but it’s hard not to think that.This kind of service is unacceptable beings that this place was not crowded at all. Needless to say we will not be returning to this location

SG
StevenG
1 review
Dined on May 28, 2021
Overall5food5service5ambience5

Angel was excellent! Great overall dinning experience

OT
OpenTable Diner
Philadelphia
1 review
Dined on May 26, 2021
Overall5food5service5ambience5

Anniversary

HZ
vipHannahZ
Philadelphia
11 reviews
Dined on May 25, 2021
Overall5food5service5ambience5

Excellent service and food was amazing. Very fresh. Will absolutely be back!

R
vipRudy2
Philadelphia
17 reviews
Dined on May 25, 2021
Overall2food2service4ambience3

Food was only fair. Outdoor seats were uncomfortable.

FB
FrankB
Pittsburgh
2 reviews
Dined on May 25, 2021
Overall4food4service5ambience5

Mixed up steaks, and 1 steak was overcooked. 6 men $500

MA
MarieA
1 review
Dined on May 25, 2021
Overall5food5service5ambience5

One of our favorite places to dine! Food is always amazing and so are the drinks. If you're looking for a great steak, you've come to the right place.
We love Firebirds.

FAQs

Firebirds Wood Fired Grill - Moorestown does offer delivery in partnership with Postmates and Uber Eats. Firebirds Wood Fired Grill - Moorestown also offers takeout which you can order by calling the restaurant at (856) 380-0604.

Firebirds Wood Fired Grill - Moorestown is rated 4.3 stars by 1204 OpenTable diners.

Firebirds Wood Fired Grill - Moorestown does offer gift cards which you can purchase here https://firebirdsrestaurants.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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