Firebirds Wood Fired Grill - Memphis

Firebirds Wood Fired Grill - Memphis reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Shameka

   Memphis/West TN2 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   Firebirds continues to disappoint on service and speed. The waiter/waitress were wonderful, but a simply dinner on a Monday night for 4 people took over 2 hours with us ordering as soon as drinks were delivered. They are slow and continue to get slower. The facilities could also use some improvements with the restaurant having an order and constant gnats present.
   

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2. J

   James

   Memphis/West TN3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and excellent service. Thanks much!
   

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3. A

   Ami

   Unspecified1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My hubby and I were in Memphis on a business trip and this was our first time visiting this place. Great service, delicious food, and great atmosphere! We will definitely return when we come back! One of my favorite restaurants for sure!
   

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4. L

   Leah

   Memphis/West TN1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was hot and tasted AMAZING! Our waitress was patient and helpful. I asked the staff to do something nice for celebrate my husband's birthday, and they left him a signed card. They have a birthday dessert, but he was way too full to even get it. We loved the Philly Cheese Eggrolls, Fondue Salmon, and Steak! It was filling and delicious. They're drinks are good too! Overall, the price was affordable for the experience and all we got. We will definitely be returning!
   

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5. T

   Tasheka

   Memphis/West TN1 review

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing time and experience! The service was top tier, the food was amazing and the environment was very welcoming. We will dine again 10/10 I do recommend 😊
   

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6. C

   Christy

   Memphis/West TN3 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Great server! Made a reservation was seated quickly
   

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7. M

   Mark

   Memphis/West TN1 review

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   made reservation to meet with a friend and his wife that we hadn't had time to see for several weeks. We were seated promptly and our guests were directed to our table as we placed our drink orders. Timing was pretty good. Food was very good, prepared as ordered and entire table served at the same time. Waitress could have pushed more drinks but did not as she noted we ere actively engaged in conversations. When there was a lull she asked if we would like refills or other services which she processed quickly. Tables seemed to be crowded which made noise level a bit higher but overall all was good.
   

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8. M

   Marlon

   Greensboro3 reviews

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was excellent! Had a new waitress-in-training who was very accommodating and pleasant. She was guided by an experienced waitress who was also very friendly and extremely helpful. Overall, this was the best Firebirds I’ve ever had the pleasure of dining at. I believe this is the 3rd one I’ve experienced and it beat them all in every category. I’ve always enjoyed this chain but this one ranks at the top!
   

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9. H

   Haley

   Memphis/West TN2 reviews

   3.0

   Dined on April 12, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Set up a reservation for my 30th birthday at 7:30 last night. My side of the party showed up at 7:40. We maybe ordered our entrees at 8? Kitchen took FOREVER. I’m sorry, but there’s no way that a dinner should have took 2.5 hours… Maxwell was our server & he was very pleasant! Service in general was very slow, had to ask for refills. I also put in the reservation that we were celebrating my birthday & I never got a “birthday dessert” that I saw the table next to us get, but not a big deal since I ordered my own anyway. Food was phenomenal though once it finally made its way out. Almost told them to cancel the whole order & we were going to go somewhere else.
   

   Firebirds Wood Fired Grill - MemphisResponded on April 16, 2025

   We appreciate you taking the time to share your experience, Haley. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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10. R

    Randy

    Memphis/West TN3 reviews

    2.0

    Dined on April 9, 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1

    Service was slow and the food was decent. I would go back for the price.
    

    Firebirds Wood Fired Grill - MemphisResponded on April 10, 2025

    We appreciate you taking the time to share your experience, Randy. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
    

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