Great experience. Very pleasant service.

The food was excellent, and the service was first-rate!

Food and service were great. Did a great job making us feel safe from covid.

Great filet magnon, bake potato, bread, hamburger, clam oyster soup.

Very pleasant experience. Was able to catch up with my parents that live out of town and they were able to spend time with their grandson. The server was very attentive and made sure we got everything we needed :)

Celebrating with friends. Had. Fantastic evening of great service, delicious food and amazing drinks!

Jessica our server was excellent! It was our 20 yr wedding anniversary and she was extremely attentive to my husband and I! She is super sweet and professional.The food was delicious and I loved the fact that Firebirds offer "Mocktails" since I do not drink, and I was able to order a mocktail while my husband had his cocktail...that was special to me. Our surf and turf was excellent and the carrot cake was just delicious! Thanks Firebirds for making our wedding anniversary memorable!

Great service, he had really good recommendations. Only thing I didn’t like was the sweet tea. It tasted a little weird, but that wouldn’t stop me from coming back. Food was really good. I had a party of six and most places don’t allow for a party that big due to COVID-19.

Food and service are consistently good. The only thing off on this meal is a hamburger that was too be medium well was medium rare. Son ate almost all of it without saying anything until I asked if he was going to finish it. Since it was mostly eaten, we didn’t mention anything to our server. Other than that, great as usual.

Food wasn’t anything like the one in Collierville

Erica was great! Super friendly and attentive when needed. We will definitely be back!

The waitress was great and so attentive, however, the food left alot to desire. We did however find out our new favorite wine from eating here.

The server was great, however the food was horrible. Even after the remake of my salmon it was not tasty and overcooked. It also took a very long time to even receive the food.

Nicholas was our waiter. He did fantastic! Definitely will come again.

I love Firebird! The atmosphere is so energetic and full of life! Even through this pandemic, it was what me and my husband needed for a night out!

Service was really slow.

Everything was great. We will be back soon with the whole family

My food was Cold and I had to send it back. The waiter never came back and to refill our drinks. Also, the hostess was cleaning around the tables with a small vacuum cleaner and then came to my table and start vacuuming up on the table that we was sitting at.🤬 Service was not good for the price.

Our waiter Tyrese was wonderful. Enjoyed our meal too.

Best server ever!!

GREAT SERVICE AND GREAT FOOD!!!! DRINKS ARE ALWAYS ON POINT!!!

The ambiance was very quiet and safety precautions were followed by all staff we encountered. Our waitress was very pleasant and knowledgeable of the menu. The food came out piping out and very well seasoned. Once our waitress noticed we were finishing up our meal she asked if we had checked out the dessert menu. Of course we ordered dessert!! This was our first visit and definitely won’t be our last!! Excellent service. 😃

Mother’s birthday today! Sky/Skye(not sure how to spell it) was amazing and extremely attentive! She promptly brought refills for half empty drinks, was super personable, and very professional! I work in the restaurant industry as well so I have a habit of looking at the small details, and she hit every one! Food was amazing and was served surprisingly fast(which is not a bad thing, we enjoyed appetizers, etc before and she timed the orders perfectly). I’m not a huge red meat eater, but my father ordered a steak(not sure which one) and even I enjoyed it!

It was great

We had a small issue with my husband’s steak and management was quick to take care of it and make sure that we were happy. Great service and great food!!! One of our favorite places to eat.

The filet was tasty and tender. The pecan green beans were delectable as usual. Our server Tallis was competent and personable. That is why Firebird is my go to place for my birthday celebration. Prices are higher than average but so is the food and service.

For the first time, I was not impressed with my dining experience at Firebirds. The food was salty and the check in was not the greatest. I reserved my table for 2, but when I arrived there was a mix up and another couple was seated in front of us that did not have a reservation. After bringing it to their attention, we were seated next. I am assuming that due to staff cutbacks our server's tasks consisted of food running as well. She had several tables; therefore, from the time we arrived to the time we received our main course was almost one hour. However, the server was very polite and friendly. Lastly, the menu has changed. They no longer have the crab cakes as an appetizer, which was my favorite.

Excellent food and service!

masking appropriate, food great as usual, love the bread, and the choice of wine pour sizes.

The food and service were great. The reservation was perfect. National Filet day was celebrated in the best way with a great steak. Thank you.

Food was amazing! Service was great!

Made reservation early for 3 for dinner on a Thursday. Filet Mignon was on special. We were seated promptly and service throughout the meal was excellent. Shared the lobster spinach queso and chips; very good. Steaks came without delay soon after. All three we seasoned and cooked to perfection. Overall above average experience in service and meal. Definitely recommend.

The food was great, the service was perfect, and the staff did a super job of making us feel special and comfortable.

Anniversary

Excellent food. Great service! After a busy day at work, it was nice to be able to relax over a good meal.

Great service and great food. Really enjoyed dining there. Peppercorn sirloin is excellent. Will be returning soon.

Our party was seated just prior to our reservation. The service was prompt and professional - the food outstanding. Overall, a great experience during very unusual times.

The manager and waiter make sure that you are taking care of especially the manager we go here offering and since the pandemic we went there two times and I food was messed up the manager made sure did he take care of the issue without any hassle he correct the problem every time we go the waitress it's always making sure that you don't need for nothing. I'm trying to remember the manager name that work in the evening time but it slipped my mind just wanted to say good job always staying on top of things even going around asking everyone just a food okay if it's not he's going to fix it
That is what I called the customer service

The food and service was wonderful. Very easy to reserve a table on Open Table and walked right in.

Great experience