Firebirds Wood Fired Grill - Jacksonville

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1. K

   Kenneth

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service4ambience4

   Very good experience overall - our waitress was not very friendly and offered bread for the table but never brought any out to us. It took a while to have our drinks refilled. Food was delicious though!

   Report
2. DL

   DonL

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food2service2ambience3

   It was out 40th anniversary and we decided we wanted a better steak that we normally get at like a Longhorn and chose Firebirds In Jacksonville. We started with the deviled eggs and those were good. Then I ordered the 16oz aged ribeye and wife the 12oz Cajun ribeye and both ordered loaded baked potatoes. When the meal came neither of our potatoes was cooked all the way and we could tell just by sticking our forks into them, so hard to believe the kitchen cut them open and "loaded" them and couldn't tell. No one checked on us in time to send them back. My "aged" ribeye didn't look like any ribeye I have seen. It was stringy and tough. My wife's ribeye looked like a normal ribeye and was tender, but didn't seem a good quality steak. It didn't have the juiciness or marbling of a good steak and the cajun seasoning really overpowered the steak and needed to be scraped off. If either of these steaks were dry aged 21 days as the menu says they must have been very poor quality to start with because we didn't consider either a good steak. Since we couldn't seem to get any ones attention we ate them and right before finishing the manager stopped by to check on us and we told him. He said a few customers had complained about stringy tough ribeyes lately and he would talk to the cook. So sounds that this wasn't a rare event. He "made good" by not charging us for the smaller less expensive steak and gave us a free dessert (the cheesecake is very good). In the end we spend $100 for a "made good" steak dinner that wasn't as good as the ribeyes we had the week before at a Longhorn. I would by far preferred to spend $200 of great, or even just good, steaks that we we had come for. Service was "ok", but our server was overloaded with tables and we didn't see her from the time someone else brought our meals till after the manager stopped by.

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3. DS

   DeniseS

   Miami

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   overall1food2service2ambience3

   My chicken was raw and not cooked thoroughly. No discount nothing. And over priced for quality of food

   Report
4. BM

   BernardM

   Jacksonville

   59 reviews

   vip
   5.0

   59 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Wonderful food; great service.

   Report
5. F

   Fieldman

   Jacksonville

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Wonderful food, great service, surprisingly affordable! I shall return!

   Report
6. b

   bgator

   Jacksonville

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food3service4ambience5

   Food wasn’t as good as I expected it to be. Based on the pictures and reviews I read.

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7. OT

   OpenTable Diner

   Richmond

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Always good

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8. OT

   OpenTable Diner

   New Orleans

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   overall4food5service4ambience5

   Amazing steak restaurant!! All our food including appetizers came out quickly and the food was delicious! Great space for a larger party

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9. SW

   StanW

   Dallas

   7 reviews

   4.0

   7 reviews

   Dined 7 days ago

   overall4food4service3ambience4

   Good food. Nice ambiance. Service was a bit slow.

   Report
10. SM

    StephanieM

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service1ambience1

    The service was terrible and our food was just ok nothing spectacular for the price.

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11. AC

    AmyC

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    The food was great, our waiter was attentive and the hostess was very friendly.

    Report
12. KS

    KimberlyS

    Baltimore

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Great place for great steaks. Good prices and service.

    Report
13. MB

    MaryB

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience1

    Servers not attentive to our table of 6. slow to refill drinks , bread , silverware or locate them if we needed anything .Chicken dishes we ordered were very dry .

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14. OT

    OpenTable Diner

    Jacksonville

    3 reviews

    2.0

    3 reviews

    Dined on May 8, 2022

    overall2food1service2ambience4

    Surf and turf undercooked

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15. DL

    DerekL

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service2ambience3

    Party of four, sat down at the time of our reservation, but were warned the kitchen was "backed up" and ordering an appetizer was recommended if we wanted anything to eat soon. Entrees took over 45 minutes; two chicken entrees were lukewarm, dry and chewy. Service was spotty, water glasses unfilled for considerable time. No effort to ask if food was OK after it was served. First time customer, see no reason to return.

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16. YD

    YolandaD

    Orlando

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience4

    Waiter was not attentive, had to flag down waiter to get refills. Took almost an hour to get our food, steak was cold

    Report
17. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience3

    Loved the bacon deviled eggs. Aged Ribeye had great flavor and was cooked to perfection. Try the pineapple martini too.

    Report
18. SS

    SSWiand

    Jacksonville

    7 reviews

    5.0

    7 reviews

    Dined on May 8, 2022

    overall5food5service4ambience5

    Had a nice Mother’s Day meal with the family, overall great food quality despite the large crowd. One steak was served over cooked; it was recooked to temp and tasted great. Overall we had a great experience.

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19. OT

    OpenTable Diner

    Jacksonville

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food4service2ambience4

    Unfortunately they were busy and had gotten backed up in the kitchen. We had made a reservation about two months prior to being there but ended up waiting over an hour for our table. They tried their best to make good on things and I do appreciate that they were very kind but ultimately I think they hadn’t planned well for the Mother’s Day crowd and we ended up waiting a long time for our meal

    Report
20. SG

    ShannonG

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food3service5ambience5

    Our waiter was excellent. It was Mother’s Day and they were busy, but our food took along time to come out. Waiter came by several times to apologize. Salmon we had was a very very small piece and cold. Sent it back and another piece came that was big and piping hot! Manage came out and apologized for that and the wait time. Bill came and waiter took off appetizer (1$16.95) the salmon dinner and only charged for one coke . We will absolutely try this place again. Maybe when it isn’t a special day.

    Report
21. HZ

    HenryZ

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food1service5ambience5

    Our waiter was great. The steaks for all 3 were over salted. We scrapped off as much as possible. Not ones to share and complain. Wanted my wife our son for mom to enjoy. But the steaks were awful Been here before. So know this is not normal to

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22. MT

    MaxT

    New York Area

    4 reviews

    vip
    2.0

    4 reviews

    Dined on May 8, 2022

    overall2food2service2ambience4

    The shrimp and grits for so water down you could almost drink it;it was awful.The waiter was told, and seemed to blow it off. He was not on point. I called and complained and left message with Joseph and he is to have a manager call me.

    Report
23. DW

    DerrickW

    Jacksonville

    2 reviews

    4.0

    2 reviews

    Dined on May 7, 2022

    overall4food4service3ambience5

    First time experience, it was Great. Look forward to going back.

    Report
24. AN

    ANQUINETTES

    1 review

    3.0

    1 review

    Dined on May 7, 2022

    overall3food3service1ambience5

    That was me and my mom’s first time here and I must say that it was a very nice setting, but the waitress could have been better. The food was seasoned good but the salmon was undercooked.

    Report
25. RJ

    RobertJ

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Perfect for Mothers Day! Seated on time with reservation, our server and food was outstanding.

    Report
26. F

    Flom

    New York Area

    1 review

    3.0

    1 review

    Dined on May 7, 2022

    overall3food3service2ambience4

    Waited 30 minutes after we sat down for a waiter. No one showed up for water, bread, silverware or to take our drink order until I flagged down someone (who did an excellent job) 10 minutes later a waitress came over to take our order when we already gave the other waiter our order. One of our cocktails showed up halfway through our dinner after asking about it 2x. Food was mediocre. If it wasn’t for Joseph our “jumped in to help” waiter our experience would be one star. He did give us free onion rings appetizer as a courtesy for our waiting long.

    Report
27. LG

    LouisianaGirl4life

    Jacksonville

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Lobster Spinach Queso, Pineapple Chicken, Cilantro-Grilled Chicken, Creme Brulee Cheesecake were all amazing! Will definitely be back.

    Report
28. r

    romas727

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience5

    Excellent service and delicious food

    Report
29. MM

    MariaM

    New York Area

    1 review

    5.0

    1 review

    Dined on May 5, 2022

    overall5food5service5ambience5

    From the moment I entered the service was outstanding. From the hosts to Jay the server. There were lots of smiles and thoughtfulness. The food was amazing! I will definitely go back.

    Report
30. P

    Pinkbpv1

    Philadelphia

    7 reviews

    5.0

    7 reviews

    Dined on May 4, 2022

    overall5food5service5ambience5

    Birthday celebration for our son. Food and service were superb!!

    Report
31. G

    Gr8dine

    Jacksonville

    93 reviews

    vip
    4.0

    93 reviews

    Dined on May 2, 2022

    overall4food4service4ambience3

    Our server was very good. The steaks were favorable. Looking forward to returning to Firebirds soon.

    Report
32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 2, 2022

    overall5food5service5ambience5

    Great no complaints

    Report
33. OT

    OpenTable Diner

    Jacksonville

    1 review

    4.0

    1 review

    Dined on May 1, 2022

    overall4food5service4ambience3

    Really Good!

    Report
34. HB

    HannahB

    1 review

    3.0

    1 review

    Dined on May 1, 2022

    overall3food2service4ambience4

    Steaks were overcooked and when you are paying $30+ for a steak you would expect it to be cooked correctly. Sides were ok, nothing special. The onion rings were really good though.

    Report
35. KK

    KennyK

    1 review

    4.0

    1 review

    Dined on April 30, 2022

    overall4food3service5ambience3

    Over rated to me, I've ate a much better meal and paid less money at many places I like to dine at.

    Report
36. M

    Martiansplanet

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience5

    Fabulous food and the environment was outstanding. Making reservations made the check in a short wait. Will recommend d to all friends and family. Great experience!

    Report
37. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience4

    We enjoyed our dinner very much. I called prior to arrival to request a ‘quieter’ table as we had my elderly mom and family she hadn’t seen in a while. 5 of us. I mentioned a booth and was told they were reserved but she’d make a note on my request. When we arrived we were seated in a round booth toward the back and it was perfect for conversation. As we left I was sure to thank the hostess who helped this happen. The evening and food was wonderful.

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38. OT

    OpenTable Diner

    Tallahassee

    2 reviews

    3.0

    2 reviews

    Dined on April 23, 2022

    overall3food3service3ambience4

    Sirloin was salted so much my husband (who really likes a good steak) didn’t eat all of it. He scraped off as much salt as possible but it didn’t help. One steak, appetizer and an ahi tuna salad plus one alcohol drink was almost $100. Don’t mind paying when the meal and experience is worth it.

    Report
39. SI

    SadInWC

    Jacksonville

    15 reviews

    vip
    3.0

    15 reviews

    Dined on April 20, 2022

    overall3food2service3ambience3

    They have Zero tolerance for people with food allergies. I asked for margarine for my baked potato and they said they have none. So many other things like that. The manager NEVER appeared at our table to work things out. So, a very upset customer sat and stewed over the poor treatment. I hardly ever say anything bad about a restaurant. It is very hard to operate a restaurant nowadays. But ignoring a major part of your customer base? Not Recommended.

    Report
40. JF

    JaxFoodie1

    Jacksonville

    53 reviews

    5.0

    53 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    Always a great dining experience. Accommodating menu and exceptional service. Perfect night out with family.

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