Firebirds Wood Fired Grill - Jacksonville

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1. NP

   NancyP

   Richmond

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   overall4food4service2ambience4

   The manager was very nice. When he told us they were out of the New York Strip they had on sale, he let us get another steak for the same price. Super nice. Two of the girls had Sangria that was not good. Real tart, so he let them get another drink. They did, and it was much better. The pretzel appetizer was delicious. We got two of them. Our waitress was not good. Still gave her 20% tip, but she acted like she didn’t want to be there, or waiting on us. She rolled her eyes at one of my friends, when she asked for the pineapple martini, instead of the lemon drop she originally wanted, she did ask her if she had already put the drink order in, and she said “no.” The manager gets a 10, and the waitress a 3. Salads were delicious, too. I will come back again, but would not want her as my waitress. I am very friendly, and she was not.

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2. BT

   BandT

   Jacksonville

   7 reviews

   2.0

   7 reviews

   Dined 2 days ago

   overall2food1service4ambience3

   Service was very good, waiter was attentive and accommodating; however, my steak came out COLD in the center…it literally felt like ice when I touched it. I could not believe my steak wasn’t cooked before serving to me! Do they not use a meat thermometer to check temp and cooking before serving to the customer? It makes me question what is goin on in the kitchen…if cooking prep isn’t a great concern what else is lacking? The steak was returned to kitchen, cooked further and then same steak returned to me. No one came to the table to apologize or explain a significant mistake and health hazard…our server was certainly apologetic but this mistake wasn’t his fault. I will not be returning to Firebirds, also hoping I don’t get sick from the bite I put in my mouth when I discovered it wasn’t completely cooked. So disappointing!

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3. OT

   OpenTable Diner

   New England

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   overall3food3service4ambience4

   Specific items were not available and weren’t mentioned until it was asked. Chicken sandwich was in pieces and was too thick to eat as a sandwich. Definitely lacking flavor.

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4. GD

   GeorgeD

   Jacksonville

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Best table service in Jacksonville. Very attentive and cheery attitude. Great experience!

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5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   The service was helpful as soon as we hit the door. Jennifer, our server, was amazing. And the food was great!

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6. NJ

   NancyJ

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food3service4ambience4

   Chili was cold when served as a soup. Chicken dish was dry and tasteless so sent it back. Waiter was attentive

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7. L

   Larry

   Jacksonville

   25 reviews

   vip
   5.0

   25 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   We had not been to Firebirds for a long time and our first time back was outstanding. Our server Brittany might be the best server we have had anywhere! Not sure if you like the dressing? No problem - I will bring you two kinds on the side! Are the steaks exactly how you wanted them cooked? My wife tried a new drink and wanted a little some extra- done! The side salads are huge but we’re delicious and the steaks were very good and tender. We will be back!

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8. H

   Hubbyman55

   Jacksonville

   16 reviews

   vip
   4.0

   16 reviews

   Dined 3 days ago

   overall4food4service4ambience4

   Service was very good. Food was tasty. Enjoyed the experience.

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9. DA

   DeborahA

   Jacksonville

   38 reviews

   5.0

   38 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Firebirds is a sure bet for great food, service, and ambiance. My neighbor and I usually go to lunch around 1pm or after, the noon crowd is leaving and we have an enjoyable leisurely lunch. The food has always been perfect; ordering a medium hamburger you get nice and pink, same with a steak, and anything else you may ask for. It's just always perfect! Now I really can not think of too many places I can say that about. Oh, and I joined the club with sends out specials and offers. ~ Tell them Deb sent you.

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10. G

    Gr8dine

    Jacksonville

    97 reviews

    vip
    4.0

    97 reviews

    Dined 6 days ago

    overall4food4service4ambience4

    Our steaks were tender and the garlic butter was very flavorabfavorable

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11. LT

    LarryT

    Jacksonville

    1 review

    vip
    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience4

    Very nice midweek getaway dinner!

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12. KB

    KimB

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience4

    Awesome all around except the music was so loud we had to talk loudly to hear each other. Def not expected at a restaurant like this.

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13. b

    becky

    Jacksonville

    1 review

    vip
    3.0

    1 review

    Dined 7 days ago

    overall3food4service5ambience4

    Bathroom out of toilet paper and steak undercooked Service at bar was great

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14. GH

    GarlandH

    Richmond

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Awesome crew and chefs were right on key! Would highly recommend it!

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15. OT

    OpenTable Diner

    Jacksonville

    1 review

    1.0

    1 review

    Dined 7 days ago

    overall1food3service1ambience3

    Food was decent, service was terrible…. Reservations were at 530 and with no appetizers the food did not arrive until almost 630.. and then it took over 30 minutes to get the check because the server did not check on the table.

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16. DP

    DanP

    Jacksonville

    4 reviews

    5.0

    4 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Enjoyed happy hour with some beverages and some apps. Food was very good. Service was excellent and wasn’t crowded but was getting close to starting to fill up.

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17. FD

    FrankD

    Atlanta

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    Visit was most enjoyable. Server was outstanding. Prime Rib excellent Value very good

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18. T

    Tamf

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food3service2ambience4

    This is the second time that I have gone and either the loaded baked potato or mashed potatoes were at room temperature. The service was not great. Items were brought to the table without others being taken away; we had to repeatedly ask for silverware; there was very little ice served with warm sweet tea. To ask for ice on the side should be the exception, not the norm. I expected more and will try to give them another chance because the food is very tasty.

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19. SA

    StAugArt

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    Firebirds is a great restaurant! The staff, service, food are fantastic. I have been there a number of times with friends and family and I will continue to go. If you want a great meal with great service, head to firebirds restaurant.

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20. KZ

    KiraZ

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    Rachel was an amazing server! She was very attentive, checked on us frequently, and was simply a joy! We had a wonderful friend day at the restaurant.

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21. BA

    BillA

    Tampa

    9 reviews

    vip
    5.0

    9 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    Father’s Day Brunch

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22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    Father’s Day lunch was absolutely perfect! We were sat at our reservation time, our server was quick and friendly to greet us and tell us about the specials for the day. Our food was out to our table in a very timely manner and hot.

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23. KG

    KellyG

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    Elegant, quiet atmosphere. Our server was very friendly and attentive. The food was delicious!

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24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service4ambience5

    Food was fantastic, we arrived early for our anniversary dinner to have drinks at the bar....try the double black diamond! While we waited we were kicked out of the system on a technical error and was corrected after I inquired about the wait. Great service after a small glitch, delicious food, and most of all happy wife!!

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25. JH

    JHawk

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food4service5ambience5

    Great service. Food was excellent except for chicken pasta was a little salty.

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26. FM

    FerminM

    Jacksonville

    3 reviews

    4.0

    3 reviews

    Dined on June 18, 2022

    overall4food5service5ambience4

    Initially they tried to seat us outside. Metal chairs and very noisy so we went inside. David was our server and he was great. Some of the food was wrong but he fixed it.

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27. JB

    JackieB

    Jacksonville

    1 review

    3.0

    1 review

    Dined on June 17, 2022

    overall3food3service5ambience5

    Our server was really good. The food was definitely not good this time. We come for dinner once a month and this was far from what it usually is. My Cajun ribeye was under cook and so was my daughter. My husband pasta was not good either. The kitchen really missed the mark on this one. $250 down the drain. I didn’t speak with the manager because it was my mothers 61st wedding anniversary. My father past in March of this year and we wanted to make this special and the kitchen missed the mark 😞😞 hopefully they will pull it back together and get the kitchen crew back on track. I will be reaching out to the general manager of the restaurant to further discuss my experience at the Firebirds location in town center/ Jacksonville Florida

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28. OT

    OpenTable Diner

    Orlando

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    Great experience overall waiter was fantastic . It was birthday night . I was in a car crash in February. My waiter told me I looked like a true princess . Meant a lot to me . Food was wonderful everything was immaculate. I even topped it off by giving a waiter a lovely piece of cake for his service . Firebirds gets a 10/10

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29. G

    Gr8dine

    Jacksonville

    98 reviews

    vip
    3.0

    98 reviews

    Dined on June 14, 2022

    overall3food3service4ambience3

    Seated in the patio. The 2 tables behind us were very loud. Steaks were over cooked and the potatoes were cold.

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30. OT

    OpenTable Diner

    Jacksonville

    5 reviews

    5.0

    5 reviews

    Dined on June 12, 2022

    overall5food5service3ambience5

    Great overall time

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31. OT

    OpenTable Diner

    Jacksonville

    2 reviews

    3.0

    2 reviews

    Dined on June 11, 2022

    overall3food3service3ambience4

    They got my order wrong (wrong side), and my husband’s steak was severely undercooked. The waitress didn’t bring our food or check to make sure it came out correctly. I had to flag her down to point out the error on the steak (I didnt even bring up the error on my order). They did bring out a new steak, but because it took so long to locate our waitress, the rest of us were already done with our meals. I’ve been to this restaurant before and had a much better experience. Hopefully our dinner was just a one-off.

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32. l

    lanetraj

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    First time in Jacksonville, Florida and first time at this restaurant. Will say the food, the vibe, the drinks were awesome. My personal favorite was the appetizer we ordered which was the lobster queso dip. It was chefs kiss delicious!!!!!! My sirloin steak was pretty good too. The website said smart casual as the dress code. I think they might want to update that because it makes no sense and I saw folks dressed in Nike attire so very confusing and misleading. If I’m ever back in Jacksonville or another city/state that has this restaurant, I will definitely make reservations.

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33. R

    Rebekah

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    It was amazing. The staff our waiter. One of our drinks wasn't good and they had no problem taking it off the ticket. It was amazing.

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34. F

    Frequentdiner

    Salt Lake City

    66 reviews

    vip
    4.0

    66 reviews

    Dined on June 10, 2022

    overall4food5service4ambience3

    1st time being here for evening meal and everything we had was delicious!

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35. EW

    EricaW

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food4service5ambience1

    We decided to only get appetizers..the floors were dirty, The bathroom had dust thicker than my finger on the tile ledge. Our booth was stained.. the service was great and our appetizers were fantastic!

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36. OT

    OpenTable Diner

    Jacksonville

    9 reviews

    vip
    5.0

    9 reviews

    Dined on June 10, 2022

    overall5food5service5ambience5

    The occasion was a birthday celebration. The service was excellent and the food delicious.

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37. BF

    BillFlemister

    Jacksonville

    73 reviews

    vip
    3.0

    73 reviews

    Dined on June 7, 2022

    overall3food5service1ambience4

    Wonderful food, terrible service, but gracious and responsive manager

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38. DH

    DemetriH

    1 review

    5.0

    1 review

    Dined on June 6, 2022

    overall5food4service5ambience5

    This restaurant is absolutely phenomenal. Went here for my wedding anniversary and they did not disappoint. Extremely clean, professional, service was stellar, and the food was on another level! John, our server, and Jared, the manager, were the best people we could’ve possibly asked to host our special night out.

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39. OT

    OpenTable Diner

    Orlando

    1 review

    5.0

    1 review

    Dined on June 5, 2022

    overall5food5service5ambience5

    Our server was amazing, food was cooked perfectly and ambience was very nice!

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40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food4service5ambience5

    Dinner with my family. Waitress was extremely nice to my small children, very much appreciated.

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