Firebirds Wood Fired Grill - Gaithersburg

Commentaires sur le restaurant Firebirds Wood Fired Grill - Gaithersburg de personnes qui y ont mangé. Selon des cotes récentes.

1. J

   Jodi

   Washington DC39 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Once again, we had a phenomenal experience at Firebirds. In the past month, we have been there on at least two occasions with out of town guests. Not only are we always impressed with the quality of food and exceptional level of customer service - from the wait staff as well as the staff that greets you when you walk into the restaurant - but on each occasion our guests have expressed great satisfaction as well. Whether it is the prime rib - which is always cooked to perfection - or one of the other dishes you serve (we've ordered chicken and baby back ribs), the restaurant always delivers top notch service and cuisine. I had reserved a place through Open Table for 6:00 p.m., but our party of three ended up arriving at the restaurant a full 45 minutes early. The staff immediately seated us and when they began to show us a table near a group that had several active toddlers, they quickly accommodated our request when we asked to be seated on the other side of the restaurant where it was quite a bit more quiet. Firebirds has become our "go-to" restaurant - with or without company - and we can only hope that the cuisine and customer service continues to remain top-notch.
   

   Firebirds Wood Fired Grill - GaithersburgA répondu il y a 3 jours

   Hi Jodi, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

   Ce commentaire est-il utile?

2. A

   Anthony

   Baltimore 1 commentaire

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Went there for date night, drinks were 10/10 as well as the food! Second time going to this location and so far it’s our current date night spot!
   

   • 
   • 

   Firebirds Wood Fired Grill - GaithersburgA répondu il y a 3 jours

   Hi Anthony, Thank you for your fantastic review! We’re so grateful for your support and thrilled that you had a wonderful experience. We look forward to serving you again!
   

   Ce commentaire est-il utile?

3. b

   barbara

   New York City9 commentaires

   4.0

   Y est allé le 1 mai 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 3

   My meal was good. Another’s was not to her liking. The manager was very kind and took her meal off the bill. Mix up on another check and again the manager was very responsive.
   

   Firebirds Wood Fired Grill - GaithersburgA répondu il y a 3 jours

   Hi Barbara, Thank you so much for your wonderful review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team.
   

   Ce commentaire est-il utile?

4. W

   William VIP

   Washington DC41 commentaires

   2.0

   Y est allé le 27 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 3
   4. Ambiance 4

   Not good from beginning to end. Dirty glasses and utensils, food not good. Problems every time we go since opening
   

   Firebirds Wood Fired Grill - GaithersburgA répondu le 1 mai 2025

   Dear William, Thank you for taking the time to share your experience at Firebirds. We appreciate your feedback, as it helps us improve and provide the best possible experience for our guests. We’re sorry to hear that your visit didn’t fully meet your expectations.
   

   Ce commentaire est-il utile?

5. K

   Katherine

   Washington DC1 commentaire

   5.0

   Y est allé le 26 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our steaks were cooked perfectly. The potatoes had a great taste and our waitress (I apologize for not remembering her name) was very friendly and efficient. This was our first time but would highly recommend your restaurant for any occasion! Thank you, Katherine
   

   Ce commentaire est-il utile?

6. G

   Gisele

   Baltimore 16 commentaires

   5.0

   Y est allé le 25 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Jonah was an excellent server, very personable and helpful. The other staff who came to the table always asked if we needed anything else, which was so helpful. AND THE FOOD! Delicious !! One of the best filets that we have ever had! The Cesar Salad, baked potato and the bread….perfect! We go here often because it is always a yummy and positive experience!
   

   Firebirds Wood Fired Grill - GaithersburgA répondu le 2 mai 2025

   Hi Gisele, Your kind words made our day! Thank you for your support, and we’re so happy you had a great experience. We hope to see you again soon!
   

   Ce commentaire est-il utile?

7. J

   Josh

   Washington DC1 commentaire

   1.0

   Y est allé le 23 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 2
   4. Ambiance 1

   When I made the reservation I put that it was me and my girlfriend’s 2 year anniversary and requested a booth. We did not get sat at a booth (I had to ask to move) and our server did not ask if there was a reason for coming out to firebirds (like Firebirds is supposed to) they go by. Absolutely no Unexpected delights. No fresh cold glass on the martini after it ran room temp, we were also not told that it was a scratch kitchen or asked about allergies. My girlfriend didn’t like her food, she ordered something else and the manager did not once come up to our table to make sure everything was okay or to check up. The food was just so off..it was our first time here.. We expected so much more. We left extremely disappointed. Didn’t even get dessert.
   

   Firebirds Wood Fired Grill - GaithersburgA répondu le 30 avril 2025

   Hi Josh, Thank you for taking the time to share your recent experience at Firebirds. We sincerely apologize that the quality of your food did not meet our usual high standards. Your feedback is incredibly valuable, and I will personally ensure that your review is shared with our leadership team.
   

   Ce commentaire est-il utile?

8. A

   April VIP

   Washington DC125 commentaires

   5.0

   Y est allé le 23 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Excellent lunch, salads are delicious. Thoroughly enjoyed complimentary Lobster Queso! Server, Maddie was fantastic!
   

   Ce commentaire est-il utile?

9. C

   Carole

   Washington DC1 commentaire

   5.0

   Y est allé le 21 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Firebirds is really nice! We went early in the day- in time for happy hour. Their new 7.00 happy hour pineapple martini ( there’s another name for it) was really good! I had 2! Filets were great! Service was on point. We’ll be back!
   

   Firebirds Wood Fired Grill - GaithersburgA répondu il y a 5 jours

   Hi Carole, Thank you for your amazing review! Your support means the world to us, and we’re so happy you had a great experience. We can’t wait to serve you again!
   

   Ce commentaire est-il utile?

10. F

    Franz

    Washington DC4 commentaires

    5.0

    Y est allé le 20 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 4
    4. Ambiance 5

    The food is always good at Firebirds. The service, however, is inconsistent and usually slow. Although we love the food, we hesitate to go there because of the service. Waiting staff sometimes take a long time to bring ice tea refills, ask if the customer needs anything, and once it is visibly obvious that the customer is done eating to ask if there is anything else i.e., a desert or the check.
    

    Ce commentaire est-il utile?