Firebirds Wood Fired Grill - Erie

Firebirds Wood Fired Grill - Erie reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Aaron VIP

   San Francisco2 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Our waitress was lackluster. Forgetful and not very attentive. We didn’t get the bread that is served. Even when we asked for it, it wasn’t brought to us. 3 out of the 4 champagne glasses that were brought out had lipstick marks on them. I walked over to the bar and asked the bartender for more because we were sitting there for ten minutes while our carafe of mimosas sat there. I sat at the bar waiting for the bartender to wash 3 more glasses. I had to instruct him to pay attention to the rim of the glasses. Most women wear some type of lip gloss/or lipstick and it’s sticky; so those things need paid attention to. The manager was very nice. I noticed her trying to take up some of the slack for the waitress that was serving us. She made sure that we got what were needed. The food was good. Overall the experience was average. I was disappointed as this was my first experience at the restaurant. The best thing about my meal was my company.
   

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   Firebirds Wood Fired Grill - ErieResponded 1 day ago

   Thank you so much for sharing your review, Aaron. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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2. d

   diana

   Pittsburgh3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were in Erie for a day and needed a quick place for dinner. It was a nice and clean restaurant, our server was great and the food was wonderful.
   

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3. B

   Bill VIP

   Philadelphia13 reviews

   5.0

   Dined on April 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Megan is an excellent waitress & bartender! Food is amazing! We love this place!❤️
   

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4. D

   Dee

   Tampa3 reviews

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Took my girlfriend out for lunch, had wonderful service from our adorable little waitress, had an issue with one of the item menus however the manager came over addressed our table apologized and handled the situation to our satisfaction.
   

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5. M

   Madison

   Pittsburgh1 review

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We received outstanding service starting with the front desk, to the table with our server and the manager, and even when we left there were two managers holding the door for us wishing us a good night. The food was delicious and the vibes were cozy and comfortable! I ordered a salmon caesar salad, which I highly recommend. Will be back for sure :)
   

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6. R

   Rosemary

   Pittsburgh3 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Had an awesome server and we will definitely go back.
   

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7. E

   Eric

   Pittsburgh7 reviews

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time and meal the service was awesome
   

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8. C

   Cleo VIP

   Chicago50 reviews

   4.0

   Dined on April 9, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   When traveling through Erie, Firebirds is an excellent grestaurant treat. The food is always good; the staff pleasant; and the ambience is a great break from fast food joints.
   

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9. K

   Kris

   Toronto1 review

   3.0

   Dined on April 8, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 1

   The food is excellent, but the cost to add a vegetable or salad is ridiculous. We happened to be seated in a busy,noisy area, so our experience wasn't the best. I'm sure it's not like that at other tables, though. The staff was very nice.
   

   Firebirds Wood Fired Grill - ErieResponded on April 10, 2025

   Hi Kris, Thank you for sharing your recent experience at Firebirds. We sincerely apologize for any disappointment you may have felt. Your review will be shared with our leadership team.
   

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10. G

    Greg

    Pittsburgh2 reviews

    4.0

    Dined on April 7, 2025

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 5

    Two out of the four rib platters we ordered were very tough. The manager did address it right away and the order was perfect. The waitress was not very attentive. Great place to eat. Love the atmosphere.
    

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