Firebirds Wood Fired Grill - Erie
New Year's Eve Special Menus & Offers
Start your New Year's Eve celebration off with dinner at Firebirds! The last night to enjoy our Winter Features menu. Our regular dinner menu will also be available. Reserve your table today.
Tuesday, December 31, 2019
Great food and venue. Will definitely return. Service was excellent.
I reserved a dinner party for a Gannon University Graduate.The dinner was great..The service was excellent..My party went over the reserved amount and they accommodated the extra people. MY FAMILY WAS SO GRATEFUL TO HAVE A PLACE LIKE THIS TO SHARE A SPECIAL MOMENT SUCH AS OURS..WE DROVE IN FROM CLEVELAND AND PLAN TO RETURN..THANKS AGAIN
It was ok. Typical chain restaurant food. Service was super slow. Almost 2 hours for lunch. Took much longer than needed. Server was nice. Ambiance was beautiful. Food nothing great. Blah. Okay for area restaurant, but nothing special.
One of our favorite restaurants and never disappoints! The staff are always friendly and go out of their way to be sure you are taken care of.
Nice atmosphere. Good food. Noisy seat right by service area. Was able to hear service and line conversations. Overall a positive experience.
Very good food. Service was also very good. I would definitely go again
Nothing special, food-wise. Service and decor were great.
We had the ahi Tina and found a large piece of cartilage and talked to waitress she talked to chef but no apology or any remediation for us . Prime rib was burnt on one side and hidden upside down . Mentioned that but no remediation . We don’t want free meals but a possible appetizer for the issue . Or a manager apology : none
Great service, great food
Excellent service and great food..Erie's BEST for steak!
They really know how to treat Vets. I go there with my wife at least once a month but always make it a point to go on veterans day. Food is always amazing and the service is 5 star. Always receive a visit from the manager every time we go. Favorite restaurant in Erie.
Started with reservation ready on time. Our waitress (Summer) was exceptional. Attentive always even though they were swamped on Veterans Day.
Food was served hot and delicious. The manager ( Johanna ) should be very proud of her restaurant and personnel.
Overall totally enjoyable
Usually love Firebirds, but this visit was disappointing ! Two of our guests ordered the ribs. Which were delicious in the past, however, this visit were awful! There was no meat on the bones and what meat there was , was chewy. Service is usually excellant, but not this time. It was mediocre at best.
Candidly, I was disappointed. The place wasn't crowded but the service was lackluster.
The waitress was very nice, but she seemed a bit overwhelmed. It was fine, just not exemplary.
Food was okay, but nothing special there either.
Maybe it was just a off night for the staff.
Unfortunately, it isn't cheap and there are other options.
Had reservations for 6:15 & never was seated until 6:50. A little disappointed in that but once seated we were told we could pick one appetizer for the inconvenience. The food was superb & the service excellent! Would definitely go back.
It is always a joy to dine at Firebirds. Their organization must have the best training program because it shows. The service is the best I've seen in a chain restaurant. They right any wrong immediately and with a great attitude. All staff is extremely pleasant. The steaks & prime rib are unsurpassed. That darn chocolate/caramel/ice cream dessert is ridiculous. I try not to order that fat pill, but I usually cave. Atmosphere and aroma (cedar) is very inviting.
Service was quick and great, food was great as usual.
Wonderful decor, great service, presentation was excellent and the food was tasty. Service was spot on. Definitely an enjoyable experience. Well done Firebirds!
Overall experience was good. The food was very good. Our waiter brought our food but then never returned until we were all done eating to see if we needed anything. One diner's steak which was ordered medium well was brought out medium rare. We could not find our waiter to return it. By the time we found a different waitress to help us, the other diner' were done eating. They did take his steak back and cook it more but not until we were all finished eating. So he sat there watching us eat trying to find someone to help him, then he finally got his steak and ate it after we were all done eating. That was all disappointing. Don't know where our waiter disappeared to. They did comp his meal for the inconvenience. Other than that the experience was good.
Orders were messed up; steaks not as specifically requested.
Food is always excellent at this Firebirds location! We frequently recommend this restaurant to our friends. Normally the service here is excellent as well.
Great place for dinner.
The wait staff was friendly but not intrusive.
Food was wonderful.
We love Firebirds. Excellent steak. Great apps - especially the panko onion rings. Always great specials. Our go to place for celebrations
The server was very pleasant and efficient. The food took over 30 minutes and wasn't prepared as ordered. My wife ordered a steak salad medium and several of the pieces were rare, bordering on raw. We had no time for it to be replaced so she forced herself to eat the undercooked meat. I don't mind waiting occasionally, but the food should be right when it finally does arrive.
Got seated right away. Never received our salads or appetizers. Only one drink per person. Food was adequate.
Wonderful! Sesame crusted salmon never disappoints!
Great choices of food Service deluxe and waiting hardly due to reservation
Each visit there, I really realize that Erie is sure lucky to have such a great restaurant!!!!
We made a reservation and noted that we only had limited time to eat before a movie. The staff accommodated our seating preference and our speedy timeline and were incredibly nice. Half the staff must’ve told us to enjoy our movie on the way out. Truly a gem of a restaurant.
We had two families to celebrate a special occasion. Firebirds is our go to restaurant for business dinners and it was a good experience for casual dining too. Excellent staff and service, delicious food!
We always love Firebirds! It’s a great family place too! Our children love to go! They had a wonderful selection of wine and all of our food was delicious!
Everything was great!!!
Yet to have a bad meal here. Great business dinner spot.
Our favorite place to eat when visiting our daughter in college. Staff is great!
Our waiter was very nice and our food was good. However, my husband ordered a glass of red wine and for some reason it came out cool. We spoke to our waiter who got the female manager. Instead of the manager apologizing, she started to argue with my husband about how red wine should be served. Are you serious?! I am not a wine expert, but we have been to firebirds a lot and have had red wine.... NEVER have we had it come out at a cool temperature. Sadly, we will not be returning there because this is the second time the same female manager has argued with us about something. When we went there for my birthday, and I ordered a filet medium well. Instead, it came out medium rare- medium. Our waitress even said that it didn’t look medium well. Well, she got the female manager and she told me that’s how we cook our steaks and pretty much made me feel dumb for not knowing that! So, if you have a problem with your meal, and you see a female manager working, I wouldn’t complain!
FIRST TIME THERE, EXCELLENT SERVICE, EXCELLENT FOOD, WAITRESS WAS A GEM! LITTLE ON THE PRICEY SIDE BUT NEARLY WELL WORTH IT !!!!!!!!!!!
Took 1 hour and 15 minutes to get our entrees.