Firebirds Wood Fired Grill - Eatontown

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1. JJ

   JoJo10Aug

   Las Vegas

   30 reviews

   vip
   4.0

   30 reviews

   Dined 5 days ago

   overall4food4service4ambience4

   Firebirds is a favorite of ours for both dining in & for orders to go. Excellent food at reasonable prices. Highly recommended.

   Report
2. OT

   OpenTable Diner

   New York Area

   1 review

   2.0

   1 review

   Dined 7 days ago

   overall2food1service2ambience4

   The food took forever to come- the steak was ordered medium and came well done, the waiter spilled butter all over the plate, just a mess and everything soaked in butter. Will not go back and do not recommend.

   Report
3. CN

   CarolannN

   1 review

   5.0

   1 review

   Dined on June 26, 2022

   overall5food5service5ambience5

   Our server Julio was a +10. Our strip steak was excellent.

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4. S

   Shamrock

   New York Area

   24 reviews

   3.0

   24 reviews

   Dined on June 25, 2022

   overall3food3service4ambience4

   It was a step up from a Fridays or Chili’s but far from a quality steakhouse. I thought it was pricey but in this economy probably not. The best thing we had was the cheesesteak egg rolls. They were excellent. Worst thing by far was the prime rib, pretty tasteless and dry. Service was good and I heard the manager offer the people behind us a comp appetizer because there was a mix up as to what waiter was assigned to their table. I thought that was a nice touch. I’d try it again!

   Report
5. c

   connieb

   1 review

   2.0

   1 review

   Dined on June 24, 2022

   overall2food2service2ambience3

   The augratin potatoes were too salty and smokey. Also both steaks, the tenderloin and prime rib were tough to cut and chew. First time there and we sat for over 15 min and no server came to ask what we wanted. I grabbed a man walking around thats when we were told the hostess never marked us down as being seated

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6. KB

   KristineB

   Philadelphia

   1 review

   3.0

   1 review

   Dined on June 23, 2022

   overall3food3service3ambience4

   We made a reservation for my son’s graduation. The food was Ok, nothing outstanding. The service was slow, especially to get drinks served. At this point, slow service is sort of expected at restaurants due to staffing, but it’s still disappointing. We’ve been to other Firebirds locations and had a much better meal. Maybe it was just this location, but overall I would characterize this experience as mediocre.

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7. B

   Beach01

   Nashville

   23 reviews

   4.0

   23 reviews

   Dined on June 22, 2022

   overall4food4service4ambience4

   Only complaint is restaurant was out of salmon for the night. Other than that a great place.

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8. CI

   CherylI

   New York Area

   2 reviews

   3.0

   2 reviews

   Dined on June 19, 2022

   overall3food3service3ambience3

   One of the steaks ordered rare was not rare. Seasoning on the steaks was too salty. One of the appetizers wasn’t delivered. Manager did offer to put in another order. They ran out of decaf coffee and ice cream.

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9. HM

   HMLII

   1 review

   4.0

   1 review

   Dined on June 17, 2022

   overall4food3service4ambience4

   Onion rings spetacular. Ranch dressing just the right amount of heat. Scalloped potatoes cheese not meleted and potatoes cold. Good local beer selection. Service was very good. Very good prime rib. Even got it RARE.

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10. NJ

    NJFoodie

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on June 11, 2022

    overall3food3service5ambience5

    The service was great but the food was mediocre at best.

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11. n

    noelle

    New York Area

    114 reviews

    vip
    4.0

    114 reviews

    Dined on June 11, 2022

    overall4food4service5ambience4

    Had a good dinner at Firebirds. Our waitress was amazing. Would recomend, especily if going to the movies.

    Report
12. T

    Tommy

    New York Area

    11 reviews

    vip
    2.0

    11 reviews

    Dined on June 10, 2022

    overall2food1service2ambience3

    We have been to Firebirds many times over the years and since the pandemic they have not been the same. But we keep giving the another chance and they fail each time. Last night we were going to the movies right next store, so we figured we’d give them another shot. Our waiter was clueless and had armpit body odor. I thought I smelled it when he brought our bread. Then later he leaned over our table and my wife’s face said it all as they guy stunk. My wife’s $32 filet was charred on the outside and very dry. She ordered medium, which the inside looked medium, but it was dry as hell. I have her some of the garlic butter from my steak, just to try and make it eatable. I got a roasted garlic sirloin. Well the roasted garlic was just garlic butter……. Wow!!! My steak was juicier than my wife’s, but lacked flavor. The best things about the dinner were the tater tots and the mixed green salad. When the waiter asked how everything was, I was honest and mentioned the above to him. He told the manager, who came over. I told him that we get better steaks at Texas Roadhouse and for much cheaper. He was taken back by that, but it’s the truth. This dinner was $76.00 without the tip and it sucked. The manager offered us dessert, which we declined. I would have taken a new steak or a gift certificate to come back another time. I want good food, not dessert…… Our last visit the server was horrible. She was pleasant, but forgot everything, took forever to bring us bread which we asked for 3 times…. She left us dying to thirst and then took 15 minutes to get us our check. To sum it up, overpriced, poor service, and subpar steaks. I doubt we will be back.

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13. r

    reidico121

    New York Area

    35 reviews

    vip
    3.0

    35 reviews

    Dined on June 7, 2022

    overall3food2service3ambience3

    Mediocre food, slow to come out of kitchen to boot. So many other restaurants do it better at the same price point.

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14. PM

    PamelaM

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5

    Service and food were very good. Wait staff was very attentive.

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15. R

    Robert

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on June 4, 2022

    overall3food3service2ambience3

    To whom it may concern, we’ve been to your restaurant numerous times we enjoy the food. It would be nice if you train your staff when you order a salad you had that come out before your meal is happening more than once in the past. And most recently this past Saturday.

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16. VJ

    VetJoe

    New York Area

    29 reviews

    vip
    5.0

    29 reviews

    Dined on May 30, 2022

    overall5food5service5ambience5

    Steak with baked potato was delicious. It was a very pleasant evening to dine outside!

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17. A

    Albon

    New York Area

    16 reviews

    vip
    5.0

    16 reviews

    Dined on May 30, 2022

    overall5food5service5ambience5

    We sat outside onthe patio. The food, drinks and service was great. We've been coming here for a long time. Some not so great service visits during Covid. However, it seems that more servers have been hired and we experienced very good service. We will be back.

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18. R

    Roxee

    New York Area

    59 reviews

    vip
    4.0

    59 reviews

    Dined on May 29, 2022

    overall4food4service5ambience4

    Tried the brunch for the first time - food was well prepared. Service was excellent. The brunch menu needs to be expanded to offer some gluten free choices or substitutes for the bread choices that come with each meal.

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19. GS

    GeorgeS

    New York Area

    9 reviews

    vip
    5.0

    9 reviews

    Dined on May 19, 2022

    overall5food5service5ambience5

    Second time to this particular location, and it was a good as the first visit. The ambiance was fantastic! Its a great place for a date, or a family dinner. The food is great. The service was perfect. I recommend it highly.

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20. h

    holidaytradition

    New York Area

    15 reviews

    5.0

    15 reviews

    Dined on May 14, 2022

    overall5food5service5ambience5

    Always great food! The chefs know how to properly prepare a steak! The drinks & desserts are amazing!

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21. GS

    GeorgeS

    New York Area

    9 reviews

    vip
    5.0

    9 reviews

    Dined on May 14, 2022

    overall5food5service4ambience5

    The ambience was incredible! The service was great and the personnel were extremely polite. The food was fantastic! I recommend the Filet with Blue Cheese.

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22. l

    lynzerbean

    New York Area

    9 reviews

    4.0

    9 reviews

    Dined on May 10, 2022

    overall4food5service5ambience5

    Overall it was good. Waited about 5 minutes to be seated; we had a reservation for 5 and the place was pretty empty. The server was good and the food was good. They only put out one small piece of bread for 5 people and the two alcoholic drinks were mediocre; the margarita tasted like it was full of "mix" and little to no alcohol and the sangria tasted like juice and both were packed with ice. For $11-$13 each it was not worth it for the drinks but the food was good.

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23. JS

    JustinS

    New York Area

    20 reviews

    4.0

    20 reviews

    Dined on May 8, 2022

    overall4food4service4ambience4

    Mother's day so I expected it to be loud. Service was good for being busy. My steak was great but my daughter's tasted like they spilled the salt shaker on it. Overall not a bad place to try.

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24. j

    joey1958

    New York Area

    27 reviews

    5.0

    27 reviews

    Dined on May 8, 2022

    overall5food4service5ambience4

    Hard to find last minute Mother’s Day accommodations but they got our party of 7 seated comfortably in 5 minutes. Food was good, reasonable and the service was very good. In and out in 90 minutes without being rushed as there was no long wait for anything. First trip (not big on the Mall) but it won’t be the last. Thank you.

    Report
25. h

    hootie

    New York Area

    41 reviews

    5.0

    41 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day

    Report
26. AP

    AnthonyP

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food1service2ambience2

    would not go back. food was terrible. undercooked and cold

    Report
27. JJ

    JosephJ

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food3service2ambience2

    Seating process was a mess, food was cold coming out of the waiter was very absent during our meal.

    Report
28. EJ

    EphraimJ

    New York Area

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food4service2ambience4

    Arrived at 1:51pm for 1:45 pm reservation. There were 4 hostesses at the podium in disarray. We gave our name. The one hostess searched the list. As she says our name for confirmation, the hostess behind her says, " I cancelled that one. They were late." My wife says, "Yes, we are 5 mins late. We had to find parking. ". The hostess immediately raised her head and says, " Oh yes, it does tend to get pretty busy. We were seated roughly 5 mins later. Our server was a little off. Actually, he seemed to be high. He took our order, then disappeared. My wife asked for water twice. She received it after the 2nd request, then our server disappeared. Our entrees were served by the kitchen expediter, who was extremely pleasant. Overall, our selections were tasty. No complaints there. The restaurant is beautiful and inviting. Some of the lack-luster moments of our visit could have stemmed from a busy Mother's Day service. It could also be some of your staff members are not the best players for your team.

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29. JA

    JoseA

    New York Area

    1 review

    2.0

    1 review

    Dined on May 7, 2022

    overall2food3service3ambience2

    if you arrive 15 min late they will not hold your table. we arrived half an hour early and they claimed not to have tables available . its this restaurants practice to make people wait even though they have reservations to have a full lobby presenting the illusion that they are a restaurant that patrons are willing to wait for. And are busy due to a desire for people to eat there.

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30. D

    Denny

    New York Area

    21 reviews

    vip
    5.0

    21 reviews

    Dined on May 7, 2022

    overall5food5service5ambience4

    Went on a Saturday night at 4 PM, places relatively quiet, only about 1/3 full. The waiter was exceptional, offering suggestions from the menu. When the food came out, it was piping hot, steak was cooked to perfection. I mentioned it was our anniversary and they brought out a little cake and celebration. Very nice, will definitely return

    Report
31. OT

    OpenTable Diner

    Miami

    2 reviews

    4.0

    2 reviews

    Dined on May 7, 2022

    overall4food4service4ambience4

    Mother’s Day

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32. OT

    OpenTableDiner

    New England

    72 reviews

    3.0

    72 reviews

    Dined on May 6, 2022

    overall3food3service2ambience3

    This restaurant is located in the Monmouth Mall but you can't enter from the mall, only from the parking lot. My wife ordered the Salmon and I got the Pineapple Chicken. We both thought the food was average. Service was inconsistent with our server taking 10 minutes to greet us after we were seated. Service improved after that. Probably look for another restaurant next time.

    Report
33. C

    Christine

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on April 22, 2022

    overall5food5service5ambience5

    One of our favorite places to go. Food and service is always excellent. Prices are still reasonable post-Covid and inflation.

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34. SB

    StuartB

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food4service5ambience5

    My potatoes were extremely salty. Wife's salmon was supposed to have the spices and oil removed. She got sick because it wasn't done. Everything else was good.

    Report
35. AO

    AnneO

    1 review

    4.0

    1 review

    Dined on April 17, 2022

    overall4food4service4ambience5

    We recently went to Firebirds to celebrate a Belated Birthday. Food, Service, and Overall Venue was very good. We had one guest who did not receive her food order until the rest of the party was half-way done with their meals. When she did get her order, the dressing was all over her buffalo chicken salad and she had originally asked for the dressing to be on the side as she didn't want her salad saturated with dressing. Everyone else's meals came out fine.

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36. DM

    DebbyM

    New York Area

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience4

    Wonderful waitress. We have not enjoyed the food and service for a while . Not sure what changed , but I’m happy it did

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37. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on April 15, 2022

    overall3food3service5ambience5

    Been there a couple times now. The food the first two times was amazing. Not sure what it was last night but it was dry and tasteless. Otherwise the drinks and service were perfect. The place is clean and well designed.

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38. JL

    JaymeLuzzi

    New York Area

    4 reviews

    3.0

    4 reviews

    Dined on April 15, 2022

    overall3food1service5ambience3

    The appetizers were great but the entrees were cold, unseasoned and underwhelming. My daughter's steak was was not a good cut of meat. It had a lot of fascia (connective tissue) and grizzle. My chicken was missing the honey chili glaze. We were in a rush to get to a movie so we didn't complain but we won't be back. Highly disappointed at our experience.

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39. W

    Walter

    New York Area

    1 review

    5.0

    1 review

    Dined on April 14, 2022

    overall5food5service5ambience5

    I enjoy eating at Firebirds, as their food is always fresh and delicious. The service is always good and I love the bread that they bring to the table.

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40. DW

    DianeW

    1 review

    5.0

    1 review

    Dined on April 4, 2022

    overall5food5service5ambience4

    I took my husband to Firebird's for his birthday and we loved it. The food was delicious and plentiful and the service was great. Last night was our first night there and we will definitely be back!!

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