Firebirds Wood Fired Grill - Eatontown
Slow Roasted Prime Rib*
(Limited availability) Encrusted with fresh herbs and pepper, hand-carved and served with homemade au jus and creamy horseradish sauce
Delmonico Steak Sandwich*
Lettuce, tomato, onion, brioche bun
Seasoned Steak Fries
The hostesses don't have a clue. Even making a reservation for 2 couples, we were seated in the crowded family area. We were led to a table in the middle of the room and when I asked to have a booth instead was told ,"well we've got lots of reservations tonight" Well, I was one of those reservations! Bright lights and loud noise made it more like TGIFriday's than the upscale casual they claim to be.
Food and server were good, but after the seating issue, I wasn't left with the relaxing feeling I hoped to have for an evening out. Disappointing.
The food took almost an hour to come. I ordered a hamburger medium rare with fried onions and tater tots. They arrived cold and burger was well done. The onion was barely cooked. I was charged for a cheeseburger and was was charged extra for the “fried onions.” Server kept apologizing for the delay but that didn’t help the food to appear. They need to get their act together. Very disappointing!
Great food great service great atmosphere!
Loved the location , device and menu and the reasonable prices make this a must visit again restaurant.
We had read good reviews about this place, so we wanted to try it while visiting the area. The restaurant had a nice style to it and pleasant ambience. We went on a Friday night and it wasn’t too busy. We chose to sit outside. After they cleaned our table (although there was only 1 other table seated outside), we sat down at a safe distance from the other guests. There were 2 other tables that hadn’t been cleaned outside. That should’ve been the first red flag. Our waiter came to greet us, very friendly and well versed with the menu. He took our order, bring us bread we even went inside to check on other tables. When the entrees finally came, they were all cold, as if they’d been waiting for pick up. We ordered 4 different steaks, and all were slightly warm at best. We had to send one steak back for being undercooked. We requested “medium” and it came “rare” which of course takes even less time to cook. When we finally got the steak back, everyone ate and we were all content with the flavors. The Food itself was very tasty. The steaks were juicy, well seasoned, the vegetables were great, side salads we ordered as well. But the service was just terrible. Everything took long, and our server kept disappearing. We had to go inside to look for him, he was chatting at the bar. Very unprofessional and really dampened our experience.
I’ve come to this location plenty of times but the server we had this time around was very inattentive. We basically had already finished our meals before they came to make sure the meals came out ok or if we needed anything.
Service and food always good
Wine selections (plural) unavailable from the bar. Gave up on wine and went to mixed drink order. Bartenders more concerned with talking in the kitchen than making drinks and when finally, making them wrong 30 MINUTES LATER. Finally gave up ordering from bar. Their loss of money.
New table server who required real time correction from managers about table layout and how to ensure right food to right table. I received the wrong salad. Other tables spoke pf wrong food and latent service. Asked of us several times about the orders as server could not recall what we said even though, in some cases, she had already written it down.
Long lag times between courses with no updates and having to ask several times for the same item before service got it (they are easily distracted). Three course meal took 90 minutes.
The saving grace, the quality of the food. Some of best steak and seafood in the area.
If you dine, sit inside as patio tables are set into concrete six inches higher than the chairs! An average adult will need a booster seat.
Seems like an inefficient use of personnel, some running busily while others just watch and seem not to have much to do despite a half full restaurant.
I will dine again hoping a bad night occurred but if a repeat…
Team gathering. It was awesome. Staff was very accommodating. Thank you Gina and Troy for working everything out for our groups.
Some disorganization with handling a large group, but otherwise good.
We ordered two steaks, one was a Delmonico, the other was a Ribeye.
The Delmonico on menu has Chili spices. Ask if it was available without the spices, was told yes.
When served, it had the spices on it. The Waitress took it back to the Manager ( who never came over to our table!!)
After about 5 minutes, another server came out of the kitchen to our table to inform us that his "sous-chef" told him the steak did not have any spice on it. The plate was sprinkle with it, the steak tasted like it. The Server continue to correct us that the steak had flavors from the grill. Yet the Ribeye cooked on the same grill DID NOT have the spice flavor on it.
He did offer to cook something else, but after not being believed, not interested in anything else from the kitchen.
Manager who was less than 50 feet away should have come to our table.
He showed no interest at all.
Then when we received the bill, they did not take the charge off the bill, and had to bring it to their attention. Humm??
Restaurant is clean, very nice, but will not be returning. We are in this area every weekend during the summer, will not be referring anyone as well.
Treating a customer like they are 100% wrong, and your sou-chef could not make a mistake is extremely poor customer service.
No interest from Manager is further commitment that they don't listen to the Customer, employee is always right!
The food was very good. A bit loud but the service was great!
Fun ambiance and great parking in the shopping center. Two complaints...they only have three cheese choices, so everything is either with pepper jack, cheddar or American. We loved the cheese steak egg rolls except for the pepper jack, which made it very spicy. Also, there were few other options for the burgers. What about Swiss or provolone for melted cheese sandwiches?
The bread was very good. When our server got the order wrong on a salad, the manager came right over and replaced the crispy chicken with the ordered grilled chicken.
Went early to avoid crowds. Good service. Good great. The prime rib outstanding. Salmon just right.
My kids and I enjoyed a great lunch while shopping! Nice kids meal selection, I enjoyed a great ribeye. Will definitely visit again when in the area!
My sons birthday!
Great food and great atmosphere.
New employee-not too experienced!
Food was delicious. Served timely by a very polite server. Lively ambiance with families, couples & sports fans.
First time there. Can't wait to come back for another
great service, exceptional food, moderate price. Will stop again for lunch.
Mediocre food. Great waitress and drinks
Service was great however, my filet was undercooked... they took care of it immediately and everything was great.
Stopped in for a quick dinner after shopping at the outlets. Service was good, seated by kitchen so it was noisy. Food was just okay.
Our first time experience was terrific. I am certain it was due to our server, Jessica, who was both friendly and well informed in her responses and recommendations to our questions about the menu and wine selections. We enjoyed our meal, a chicken dish and a steak dish, as well as the chocolate cake dessert which is to rave over! We will be back!
Delicious freshly prepared food! Service was excellent.
Disappointed. Though the waitress Jenny was terrific- very attentive, good eye contact, great personality- the food was less than par this time.
My rib eye was cooked fine, but the broccoli was over cooked (olive color rather than bright green and very limp) and luke warm at best, as delivered by the manager. The side of peppercorn brandy sauce was cold.
On a good note, the key lime pie was very good.
Took a long time between meals Waitress was very slow did not check on our table but when she did she was very nice asked for ketchup for my meal sat there waited 10 minutes before she came back french fries were cold. Never checked on our drinks or given extra napkins. They need to be trained.
Great place to eat loved it!
Great food, service and location.
We had a birthday celebration for our 8 year old grandson. I am always nervous to eat out because I have Celiac Disease. I read the reviews about the restaurant and saw a lot of positive comments. I was not disappointed. Our server, Sam was great and put my mind at ease when I mentioned my concerns with getting sick. She told me that my meal would be safe and not to worry. She was right! Our whole family loved their meals and I will certainly visit again. This place understands about Celiac and keeping you safe! More restaurants should follow in these kinds of protocol when preparing food that must be gluten free for health reasons. Thank you so much!
Dinner was more than expected. I would recommend EVERYONE!!
My husband requested a medium filet mignon. It came out quite rare but was remedied after he sent it back. We had to request bread after we saw that other diners had it. Small things in a mostly pleasurable experience.
Great food & service. Hope to come back again soon.
Great menu selection and even better food!
We had an enjoyable dinner at Firebirds . The service was excellent and the food tasty.
We would return.
Table in large room we lack of ambiance. Cocktails were ok, decent. Appetizers were very good Lobster dip was tasty. Wood grilled salmon $25 , very small portion with 2/ 3 rds of the plate filed with frozen veggies and fries.
I d go back for lunch but not if you wanted a nice dinner and not feel rushed out.
Every thing was good. My wife enjoyed her food and never enjoys food when we go out.
What a great first experience. Great customer service, amazing food from appetizers to desserts. Definitely would go again!
Firebirds Wood Fired Grill - Eatontown does offer delivery in partnership with Postmates and Uber Eats. Firebirds Wood Fired Grill - Eatontown also offers takeout which you can order by calling the restaurant at (732) 676-1901.
Firebirds Wood Fired Grill - Eatontown is rated 4.2 stars by 501 OpenTable diners.
Firebirds Wood Fired Grill - Eatontown does offer gift cards which you can purchase here https://firebirdsrestaurants.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.