Firebirds is a great restaurant - the steaks are amazing. Dominic made the experience that much better! He's one of the best waiters I've ever had. You just don't get his kind of service out anywhere these days and I was out celebrating my birthday, so that made it that much more special.

Great birthday dinner! Ribs were juicy and fall off the bone perfect! Au gratin potatoes were amazing, a little spicy for my liking but great none the less. Steaks were a little under cooked, ordered medium and it came out purple in some spots. The medium rare was cooked to perfection. Service was with a smile! Cocktails were great, even the mock tail for the mommy to be!

We had a great dinner here! The drinks and food were great. Our one steak was slightly more cooked then he wanted but, as not complaining people, he was still enjoying it because it was still delicious! The manager noticed and immediately offered to cook us another. Which we declined and he immediately gave us drinks off and a free dessert. Very personal and accommodating waiter. And a great manager. We will definitely be back next trip to Columbus, and recommend to others.

Great service. Steak was very salty. Salads were wonderful.

All the children and grandchildren in town so we celebrated at Firebirds. Great food and drinks, everyone was very satisfied. Very consistent every time we dine. One of our favorite restaurants.

The food was fantastic but the service was hands down some of the worst I’ve had in the city. We waited nearly 15 minutes for someone to acknowledge our existence. Our server couldn’t have possibly been further removed from his job. The food runner was the only person to halfway pay attention to us and even then she didn’t bring silverware for us to use (the server had taken all of the silverware away) I had to go to the front desk and ask for some. Our server never checked on us until it was time to leave at which point he finally refilled our waters but still never asked if we needed additional drinks or even if we wanted dessert. Horrible service, great food and restaurant.

We had excellent service, food was delicious and atmosphere is wonderful.

Absolutely AMAZING! We were a party of 11 and had 1 server that ROCKED it!! All of our food was piping hot and delicious. My hubby is so hard to please and he was in love!! We will definitely become regulars here!

Here for my wife birthday with our 2 friends quick seating socially distant seating. Surprisingly with that said the ambiance was still intimate to where you couldn’t hear other tables conversations which was a super plus! Our waiter was super attentive who made the experience fantastic, Will be dining again!

My whole family loved their food and service was amazing.

Ricardo the manager was excellent! Great customer service, happy with this restaurant experience. Our sever was super kind. Very impressed with the service we received.

It was freezing cold in the restaurant, and after several complaints, they finally turned the air off. Our food was like warm and three of the seven people in our party had to send theirs back. They appeared to be short staffed.

Just a nice dinner with my parents. Food was good, drinks were good, and service was great.

Anniversary

Steaks were cooked to perfection. Very good, attentive servers, and yummy mixed drinks!

First bad experience at Firebirds. The Prime Rib, which is normally delicious and well presented was full of gristle and looked like pieces pieced together. Our friends steak was not cooked right and baked potato was overdone and dry.

Took the family here for the first time for my wife's birthday. Meal was delicious.

Great food and always consistent when we go to Firebirds! Highly recommend!

Girls night

9 oz. filet was not a premium piece of meat for the $36. Lots of fat and connective tissue however temperature was perfect for medium rare. Service was meh.

Great service, and food was very good. Attentive waiters and overall great atmosphere

Quickly becoming one of my favorite GF options in Polaris

The service was great but the chicken dish was subpar. Stick with the steak!

Taylor was our server. She was fantastic. Extremely pleasant and attentive. She was a pleasure. One of our steaks (garlic sirloin) was not cooked to my wife's request. Without hesitation, Taylor apologized and returned the steak to the kitchen. The chef visited our table and apologized for the mistake. He was very apologetic. He gave my wife a cheesecake as the apologetic offering. We were very impressed with the response by the Chef and Taylor. They are to be commended for their professional demeanor and sense of going above and beyond to provide fantastic customer service. We will be back! Great job!

Our waiter was amazing and the striped bass was some of the best fish I ever had.

Good food and service as always. Had the bacon burger, and double black Diamond. The waiter was also nice too. Wish there was more choices on the menu for pasta and entree’s though.

The food was absolutely amazing and they handled a food allergy very well. The service was amazing and they even gave my girlfriend a birthday card signed by all the staff!

Filet was prepared perfectly. Our meals were great!

Amazing food, servers are supper nice as well. They even took a request to adjust a desert dish for our anniversary. Overall 10/10 and we will definitely be back soon.

The lights were left on brighter than normal which was odd

Very friendly. Didn't have to wait for service. Good was delicious as always.

We have eaten at Firebirds frequently and have always been impressed with the quality and professionalism
of the service we have received. Last night something was missing in that area. We did not feel that we were valued customers. If that atmosphere continues, we will NOT continue going to Firebirds.

Very nice portions, service and menu variety!
Thank you for making our family outing with out of town guests special!

We normally love our experience at Firebirds but it’s been awhile since we visited and this time was far below our normal experience. I recognize that the restaurant industry is struggling at the moment and want to approach any dining experience with this knowledge. So many in the industry are working hard during this difficult time. However, from the moment we checked in for our reservations we were disappointed. We arrived about 10 minutes early and were told we would have to wait until closer to our reservation time. We overheard the hostesses talking about how they were making us wait to be seated even though our table was ready. When we were finally sat, we were taken to a completely empty section of the restaurant. The drink I ordered when we first sat down didn’t arrive until our dinner because our waiter put the drink in for the wrong table. My daughter’s drink didn’t arrive until we requested him to check on it again. When our food was brought out, my daughter’s salmon was completely over cooked. My steak was under cooked. We normally like to give places the benefit of the doubt but it was clear Firebirds is experiencing a decline in their quality. It will likely be awhile before we return.

Our two servers were Great. Our party of 12 was well taken care of.

I have eaten there before, and I have enjoyed the my meals. Last night's meal was the worst I have ever had there. I would not order my entree again.

The restaurant is beautiful, the staff were super kind. The food was amazing. 10/10 will definitely eat here again.

As usual Firebirds does not disappoint. Service was excellent as was the food. Addicted to the fried spinach! Steaks cooked perfectly.

We absolutely love Firebird’s! The staff is wonderful, Marlon is the best general manager, the food is always on point and delicious! Thank you for always being consistently excellent no matter the day or the occasion!

The service was top notch. The food was seasoned to absolute perfection!