Firebirds Wood Fired Grill - Collierville

4.4
497 reviews
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$30 and under
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American
Firebirds Wood Fired Grill is located at the The Shops at Carriage Crossing. We offer authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour Monday - Friday from 4-7PM in the FIREBAR® or on the patio. We offer top-notch service and upscale dining at a modest price.
What 497 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.4
ambience
4.2
value
Noise · Moderate
92% of people would recommend it to a friend
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NS
Nashville
2 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Great spot for a business lunch - good food and service; noise level and feelings of privacy are conducive to business discussion. One of my favorite go to spots!

OT
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Awesome! Loved the filet special

LP
Adelaide / SA
1 review
Dined 4 days ago
Overall 3food 4service 3ambience 4

My sons birthday, the restaurant was busy. We did not receive salads, waitress didn’t seem to care, too busy. Disappointed never had a bad night before.

A
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

All food was great. However, my daughter ordered a 7oz filet steak, medium well, and it was over cooked. The steak was butterflied. She ate most of the steak, but would have enjoyed it much better if it had not been over cooked.

As always, we love Firebirds.

BB
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

I get a rare filet every time, they get it right every time!

IB
Memphis
4 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Almost a great meal with great service.....enjoyable and easy to park and walk in.

RN
Chicago
1 review
Dined on August 10, 2019
Overall 4food 4service 5ambience 4

The food and service were excellent as always. We were scrambling to make a movie and got there later than planned but our server did an excellent job in getting us out very quickly.

DE
Memphis
10 reviews
Dined on August 10, 2019
Overall 1food 1service 1ambience 1

Typically my family enjoys Firebirds, nice selection for the kids. However we went this past Saturday night and they had all new Mgrs. working the dinner shift. Complete cluster on kitchen line with taking and delivering orders. Salads were missed all together and dinner portions were cold once we finally went back and requested some assistance after a long wait (+30minutes)

Will not be back anytime soon.

GD
Memphis
8 reviews
Dined on August 10, 2019
Overall 1food 1service 3ambience 1

When the hostess seated us, the tabletop had standing water from being bussed. A manager stood watching a my husband & I dried it using our napkins. Server appeared, was personable, brought out water in plastic cups. When the server brought my husband’s martini & poured it, the liquid only filled about a third of the glass. Ordered & 45 minutes later, still no food. No manager circulating, server barely seen once order was placed.

B
1 review
Dined on August 10, 2019
Overall 5food 3service 5ambience 5

Prices went way up since last time we visited . Ribs not worth high price

G
Charleston
19 reviews
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

Great food and service! This place always delivers.

OT
Memphis
1 review
Dined on August 3, 2019
Overall 4food 4service 4ambience 4

This is always one of my go to restaurant s.. love their happy hour💕

g
Memphis
1 review
Dined on August 2, 2019
Overall 4food 5service 5ambience 4

The attentiveness of the management has declined in the last 2 years. When Cory was there he stopped by the table to great customers and visit a minute. After a few visits he actually remembered the customers and made them feel welcome. We've been there twice in the last month and the gentleman who was the manager never left the grill area. He just stood there looking out at the crowd with a frown on his face.

LP
Adelaide / SA
2 reviews
Dined on July 30, 2019
Overall 4food 4service 4ambience 4

Everything was good, the food , atmosphere, service.

o
1 review
Dined on July 30, 2019
Overall 5food 5service 5ambience 5

Food perfect server impeccable!

RC
Memphis
2 reviews
Dined on July 28, 2019
Overall 4food 3service 3ambience 4

Food took a LONG time to come out, and fish tacos were brought instead of shrimp tacos. The tacos were way too spicy but it took so long to get our food my in-laws didn’t complain about the wrong meal or spice. There was one tiny piece of chicken in my chicken tortilla soup - otherwise just broth... The rest of the meals were as expected.

C
Memphis
11 reviews
Dined on July 26, 2019
Overall 3food 4service 2ambience 4

We had reservations and waited 20 minutes for our table. There were numerous tables empty. No one updated us to why the wait. We felt neglected and forgotten

JV
Memphis
13 reviews
Dined on July 25, 2019
Overall 5food 5service 5ambience 5

Great dinner as always, our favorite dining establishment.

JH
1 review
Dined on July 23, 2019
Overall 4food 3service 5ambience 5

Wonderful place for a special occasion! Our very recent visit, however, wasn't as good as previous visits, but still it's a very good place. My filet, ordered as medium rare, was actually rare....I mean blood flowing into my plate! I like a pretty rare steak, but this was not appetizing. Also, the bleu cheese sauce on the filet was way too salty. I politely informed our server about the steak, and although she did an otherwise great job, she kind of poo-pooed me off about the steak being undercooked. No "I'm so sorry..." just a "yeah our medium rares here tend to be more rare." Wow. OK. Not mad or disappointed to the point of not returning, but I hope the quality isn't on a slippery slope!! By the way, the appetizers were amazing... we had the cheese-steak eggroll and the shrimp.

DR
1 review
Dined on July 20, 2019
Overall 5food 5service 4ambience 5

Fantastic food, good service and excellent presentation. Great choice for dinner as a couple or family!

MH
1 review
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Our server was Colby. He was amazing! He gave us a few laughs and made us feel welcomed! Most definitely will be back to see him

OT
St. Louis
15 reviews
Dined on July 16, 2019
Overall 4food 4service 3ambience 4

Food was amazing as usual. Service was extremely slow this time. Will return again I’m sure.

KE
1 review
Dined on July 16, 2019
Overall 5food 5service 5ambience 5

We had Logan as our server and he was great. He was very attentive to our needs and the food was delicious.

WB
Washington DC
1 review
Dined on July 16, 2019
Overall 3food 2service 4ambience 4

My wife has always enjoyed the salmon atFirebirds. However, on this visit and the past few the salmon was not properly prepared. It was undercooked and this visit it was burned and very dry.
The manager was very apologetic and quickly replaced my wife's meal with one properly prepared.
Our server was attentive and helpful. We have enjoyed many fine meals in this restaurant and consider it one of our most favorites.

AS
1 review
Dined on July 15, 2019
Overall 5food 5service 5ambience 4

Firebirds is our favorite place for steaks, prime rib and salads. We have always found the service and food to be great.

MK
Memphis
7 reviews
Dined on July 15, 2019
Overall 5food 5service 5ambience 4

We enjoyed everything about the dining experience.

C
1 review
Dined on July 15, 2019
Overall 4food 4service 5ambience 5

Nicole our waitress was fantastic😄. The food was good, only problem was they were out of the special so two of us had to try something else.

CD
1 review
Dined on July 12, 2019
Overall 3food 3service 2ambience 5

We have been there many times but the food was so subpar tonight and the service was so slow It was disappointing and it was for my birthday Hardly any sauce on the blue cheese filet I got Hardly any cheese or sour cream on potato( so dry) They forgot my salad and it was t delivered till the end of the meal Asked for bread and didn’t get it I seriously don’t know if we will go back And this was a restaurant we liked and recommended for good food , ambience and service

OT
Memphis
8 reviews
Dined on July 6, 2019
Overall 3food 3service 2ambience 3

Inexperienced waiter, 20 minutes to get a beer and a vodka tonic, screaming kids, a med rare steak at medium but running late so not worth raising the issue.

MF
Memphis
3 reviews
Dined on July 5, 2019
Overall 5food 5service 4ambience 5

Great summer menu and amazing brownie. The scallops were very good. Always good steaks & bread.

AJ
Memphis
1 review
Dined on July 5, 2019
Overall 5food 5service 5ambience 5

Everything was wonderful! We were seated quickly and our server was right there to get our drink order. The food was well timed as it came out and our drink glasses were never empty. Our steaks were seasoned and cooked perfectly. Firebirds is always one of our favorite spots for a date night.

CJ
New Orleans
8 reviews
Dined on July 2, 2019
Overall 5food 5service 5ambience 5

We eat at Firebirds a lot. It’s our quick and unwind location. Great food, excellent wine list. Logan is our favorite server. He’s entertaining and attentive to our needs.

GS
Memphis
2 reviews
Dined on June 30, 2019
Overall 2food 2service 3ambience 2

Decor is dated. HVAC grills are filthy and should be cleaned ASAP. Ranch rings are bland and heavily crusted. They were once light and fluffy and very flavorful. Music played is too loud when being seated directly underneath a speaker.

C
New Orleans
2 reviews
Dined on June 28, 2019
Overall 2food 1service 3ambience 4

Yes n no maybe it's just us me n my wife 2nd time in 2weeks my meatloaf was raw n center wife steak was raw n the center even wen they recooked

f
Memphis
11 reviews
Dined on June 22, 2019
Overall 5food 5service 5ambience 4

We had Jenna as our server. She was WONDERFUL! We will definitely ask for her the next time we go.

I
Memphis
4 reviews
Dined on June 22, 2019
Overall 5food 5service 5ambience 4

The food tasted great and the service was excellent

OT
San Diego
1 review
Dined on June 21, 2019
Overall 3food 3service 2ambience 4

Food was fine, but the service was slow. Took a long time to get appetizers

CS
Memphis
3 reviews
Dined on June 21, 2019
Overall 5food 5service 5ambience 5

Everyone enjoyed their food The service was great and we had a wonderful time!

B
Memphis
52 reviews
Dined on June 21, 2019
Overall 2food 2service 5ambience 5

Generally a decent place but too often the food is improperly prepared (cold) not what one ordered and not in sync with the group.
Tonight was the final straw- never returning 🤬😢🤮

OT
Memphis
7 reviews
Dined on June 20, 2019
Overall 4food 2service 5ambience 4

This was not quite I was expecting. I ordered my usual medium ribeye and got well-done. It was a missed.

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