Firebirds Wood Fired Grill - Collierville

4.4
476 reviews
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$30 and under
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American
Firebirds Wood Fired Grill is located at the The Shops at Carriage Crossing. We offer authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour Monday - Friday from 4-7PM in the FIREBAR® or on the patio. We offer top-notch service and upscale dining at a modest price.
What 476 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.4
ambience
4.3
value
Noise · Moderate
93% of people would recommend it to a friend
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OT
St. Louis
15 reviews
Dined 5 days ago
Overall 4food 4service 3ambience 4

Food was amazing as usual. Service was extremely slow this time. Will return again I’m sure.

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KE
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

We had Logan as our server and he was great. He was very attentive to our needs and the food was delicious.

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WB
Washington DC
1 review
Dined 5 days ago
Overall 3food 2service 4ambience 4

My wife has always enjoyed the salmon atFirebirds. However, on this visit and the past few the salmon was not properly prepared. It was undercooked and this visit it was burned and very dry.
The manager was very apologetic and quickly replaced my wife's meal with one properly prepared.
Our server was attentive and helpful. We have enjoyed many fine meals in this restaurant and consider it one of our most favorites.

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AS
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 4

Firebirds is our favorite place for steaks, prime rib and salads. We have always found the service and food to be great.

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MK
Memphis
7 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 4

We enjoyed everything about the dining experience.

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C
1 review
Dined 6 days ago
Overall 4food 4service 5ambience 5

Nicole our waitress was fantastic😄. The food was good, only problem was they were out of the special so two of us had to try something else.

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CD
1 review
Dined on July 12, 2019
Overall 3food 3service 2ambience 5

We have been there many times but the food was so subpar tonight and the service was so slow It was disappointing and it was for my birthday Hardly any sauce on the blue cheese filet I got Hardly any cheese or sour cream on potato( so dry) They forgot my salad and it was t delivered till the end of the meal Asked for bread and didn’t get it I seriously don’t know if we will go back And this was a restaurant we liked and recommended for good food , ambience and service

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OT
Memphis
6 reviews
Dined on July 6, 2019
Overall 3food 3service 2ambience 3

Inexperienced waiter, 20 minutes to get a beer and a vodka tonic, screaming kids, a med rare steak at medium but running late so not worth raising the issue.

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MF
Memphis
3 reviews
Dined on July 5, 2019
Overall 5food 5service 4ambience 5

Great summer menu and amazing brownie. The scallops were very good. Always good steaks & bread.

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AJ
Memphis
1 review
Dined on July 5, 2019
Overall 5food 5service 5ambience 5

Everything was wonderful! We were seated quickly and our server was right there to get our drink order. The food was well timed as it came out and our drink glasses were never empty. Our steaks were seasoned and cooked perfectly. Firebirds is always one of our favorite spots for a date night.

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CJ
New Orleans
8 reviews
Dined on July 2, 2019
Overall 5food 5service 5ambience 5

We eat at Firebirds a lot. It’s our quick and unwind location. Great food, excellent wine list. Logan is our favorite server. He’s entertaining and attentive to our needs.

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GS
Memphis
2 reviews
Dined on June 30, 2019
Overall 2food 2service 3ambience 2

Decor is dated. HVAC grills are filthy and should be cleaned ASAP. Ranch rings are bland and heavily crusted. They were once light and fluffy and very flavorful. Music played is too loud when being seated directly underneath a speaker.

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C
New Orleans
2 reviews
Dined on June 28, 2019
Overall 2food 1service 3ambience 4

Yes n no maybe it's just us me n my wife 2nd time in 2weeks my meatloaf was raw n center wife steak was raw n the center even wen they recooked

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f
Memphis
11 reviews
Dined on June 22, 2019
Overall 5food 5service 5ambience 4

We had Jenna as our server. She was WONDERFUL! We will definitely ask for her the next time we go.

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I
Memphis
4 reviews
Dined on June 22, 2019
Overall 5food 5service 5ambience 4

The food tasted great and the service was excellent

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OT
San Diego
1 review
Dined on June 21, 2019
Overall 3food 3service 2ambience 4

Food was fine, but the service was slow. Took a long time to get appetizers

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CS
Memphis
1 review
Dined on June 21, 2019
Overall 5food 5service 5ambience 5

Everyone enjoyed their food The service was great and we had a wonderful time!

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B
Memphis
52 reviews
Dined on June 21, 2019
Overall 2food 2service 5ambience 5

Generally a decent place but too often the food is improperly prepared (cold) not what one ordered and not in sync with the group.
Tonight was the final straw- never returning 🤬😢🤮

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OT
Memphis
7 reviews
Dined on June 20, 2019
Overall 4food 2service 5ambience 4

This was not quite I was expecting. I ordered my usual medium ribeye and got well-done. It was a missed.

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BM
New York Area
26 reviews
Dined on June 19, 2019
Overall 4food 5service 5ambience 4

Their Grill was out so they only had a limited menu & I could not order what I wanted.

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OT
Memphis
1 review
Dined on June 16, 2019
Overall 5food 4service 5ambience 4

Father’s day

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OT
Memphis
1 review
Dined on June 16, 2019
Overall 2food 2service 3ambience 1

Firebirds was a bit over rated. I hated the sweet tea, my shrimp was way to salty my daughter grilled chicken sandwich was dry. We left hungry with a $106 bill. Not returning anytime soon

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KM
1 review
Dined on June 16, 2019
Overall 1food 1service 1ambience 1

Terrible restaurant. Slow service. Incompetent waiter. Never going back!

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EU
Atlanta
31 reviews
Dined on June 16, 2019
Overall 4food 4service 3ambience 3

My wife took me here for Father's Day lunch. Overall it was okay. The food was very good and the service was okay.

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I
Memphis
5 reviews
Dined on June 16, 2019
Overall 5food 5service 4ambience 4

Good food and good service in a friendly atmosphere

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B
1 review
Dined on June 16, 2019
Overall 4food 4service 5ambience 4

We eat at Firebirds about once a month. Generally always enjoy it. Yesterday, we had a particularly good server, named Jessica,. That is not always true.

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N
1 review
Dined on June 16, 2019
Overall 5food 5service 5ambience 5

We truly enjoyed being there. Food was excellent. Service was great. One guest food was improperly prepared but correction was promptly made with accommodations. It didn’t spoil our time. Thank you!

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LA
Memphis
5 reviews
Dined on June 11, 2019
Overall 5food 5service 5ambience 5

Upon my arrival the hostess greeted my guest and I with a warm smile and welcomed us to the restaurant. Our wait was less than a second due to us having reservations. Our server was attentive, patient and professional. Our wait time for our food was not long. Our food arrived hot, fresh and delicious. I will be back. Thanks for a wonderful experience.

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OT
1 review
Dined on June 10, 2019
Overall 4food 5service 5ambience 5

Very nice meal and was able to conduct business while eating dinner

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TR
Memphis
5 reviews
Dined on June 5, 2019
Overall 5food 5service 4ambience 4

I hosted a large business dinner at Firebirds this week; they were well prepared for our group, prompt and friendly service, our food was delivered at the same time (hot!) and everyone was complimentary about the dinner overall. Highly recommend!

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g
1 review
Dined on June 5, 2019
Overall 5food 5service 5ambience 5

My wife and I have eaten there frequently and we love it.
It was really nice when Cory was the manager. He always came by the table and visited with us for a few minutes. The only negative thing I would offer is that we never saw a manager that we were aware of. The waiter frequently stopped by to check on us. The food and atmosphere was great.

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P
Memphis
14 reviews
Dined on June 5, 2019
Overall 4food 4service 4ambience 4

It may be a chain restaurant, but the environment is great, the food delicious and stellar service. I have had a consistently great experience each time I have been to the restaurant. So many choices and each prepared very well.

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JV
Memphis
12 reviews
Dined on June 3, 2019
Overall 5food 5service 5ambience 5

Anniversary great dining experience

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JH
Memphis
2 reviews
Dined on June 1, 2019
Overall 5food 5service 5ambience 5

Great meal and great service as always. We had the Grill Combo which was an especially good value. Firebird's is our place to go for birthdays, anniversary and other special occasions. We highly recommend it.

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OT
Washington DC
2 reviews
Dined on May 29, 2019
Overall 3food 4service 2ambience 4

No hostess to greet our party. Restaurant ready to close even though we had a reservation.

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m
Western NC
1 review
Dined on May 29, 2019
Overall 4food 3service 4ambience 4

The food, service, and atmosphere are always great. However, they recently changed their menu and several of our favorite menu items are no longer available. We heard several customers sitting around us asking for items that were no longer on the menu, as we did. One couple left without ordering because the specific item they wanted wasn’t on the menu. The staff said they are getting a lot of complaints from customers, but it was a decision made at corporate and the local restaurants had no say about it. We usually eat there a few times per month, but probably won’t go back back anytime soon due to the menu changes.

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AT
Memphis
1 review
Dined on May 27, 2019
Overall 5food 4service 5ambience 4

Believe it would be more of a pleasurable dining experience for everyone if there were perhaps higher booth backs or some other partitions dampen the noise.

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MY
Memphis
1 review
Dined on May 27, 2019
Overall 5food 5service 5ambience 5

Firebirds is very patriotic in giving a free entree foe veterans on Memorial Day. A great restaurant.

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JH
1 review
Dined on May 27, 2019
Overall 5food 5service 5ambience 5

My wife and I frequent Firebirds 4-5 times per month. This most recent visit was on Memorial Day. As a veteran I want to thank Firebirds for their generosity in recognizing veterans across the nation. Our server, Logan, was great. The manager came by to say hello. A very nice experience. We plan to continue to visit the Collierville location as well as the Greenville site when we visit family in the area.

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OA
Tallahassee
12 reviews
Dined on May 27, 2019
Overall 4food 4service 3ambience 5

Generally a good experience. We have been going her for years. However, recently, service and food quality appear to be less than we are accustomed to. Great menu and variety.

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