Firebirds Wood Fired Grill - Collierville
Christmas Eve Special Menus & Offers
Celebrate with family & friends this Christmas Eve at Firebirds! Enjoy our Winter Features menu along with our regular dinner menu. Reserve your table today!
Tuesday, December 24, 2019
New Year's Eve Special Menus & Offers
Start your New Year's Eve celebration off with dinner at Firebirds! The last night to enjoy our Winter Features menu. Our regular dinner menu will also be available. Reserve your table today.
Tuesday, December 31, 2019
Server, Brandon, was wonderful. Very attentive, enthusiastic, and helpful. The food was delicious. Everyone enjoyed their meals. And it was also wine & dine night, which was an unexpected bonus! We will definitely return.
Service is very good. Food was just OK.
We frequently visit this restaurant for dinner. I always make reservations because it’s usually crowded. Once we arrive, our table is ready within 5-10 minutes. The food is always on point. We have never had bad service. We return because of the excellent service and reasonable prices for our menu choices.
We had a reservation but it took over 10 minutes to be seated after much confusion between three hosts that were seating. The floor under the table was dirty & booth was full of food crumbs I had to remove them myself see picture attached. After we were sat only waited 15 minutes before I had to get up & ask for service. The Manager was least bothered no apologies, nothing. Server when she came around she did great. But unfortunately will not be returning due to lack of Management concern for the guests.
Shelby was attentive to our needs, we had a party of 10. Food arrived in a timely manner and tasted very good.
A very reliable go-to for lunch or dinner, with clients for business or with a spouse for a celebration dinner. Food is always tasty, service is generally good although at busy times can get slow...but never non-attentive.
the service that we had was very bad. We had to wait at least 15 minutes for our drinks. Then our food took forever. Because of this poor service, not sure that i will return. I eat out a lot and this was bad
Server was clearly new. There were multiple discrepancies in what she told us. I ordered the house salad and was brought a salad with a creamy ranch dressing and bacon. When asked her to exchange it for the house with the vinaigrette dressing, she was still confused and asked if I needed the menu. When she brought the requested salad it was not as good as it normally was. My guest ordered a meal and was told it didn’t come with potatoes, but it came with potatoes. She clearly needed more training. This was once one of my favorite spots but it seems their service and food is inconsistent lately.
We were quickly seated. The food was great as was the service. It was a perfect lunch event.
Enjoyed celebrating my birthday with friends. Had the filet steak special and it was cooked to perfection! My friend has gone through chemo and radiation and has lost her taste buds so eating out is difficult. Firebirds was very accommodating by preparing penne pasta plainly with butter only which she enjoyed! Kudos for that ! We’ve dined elsewhere and asked for that and gotten garlic, parsley , parmesean etc. she couldn’t eat it. So frankly listening to her and fulfilling her need was huge!!! Our waiter was excellent and we were all stuffed to the gills when we left. Very happy!!
Always a great dining experience food is some of the best in this area and the service is just phenomenal. Do yourself a favor make reservations don’t just show up or you might be waiting.
good service, very happy with the attention to detail provided by our waitress
Never disappointed! Service, food and menu always the best.
The food and service was great! Thanks so much for being the place I celebrate my Birthday yearly!
The app plates on the table were dirty . The only reason I returned after my last horrible experience was to use the gift cards given to me by the manager . This Firebirds used to be a wonderful dining establishment! It s gone !! Gone !!!
Our service was very bad at this dinner. Usually we have excellent service, but not this time.
Our waiter did not know that a salad came with my meal . We did not get any bread served with the meal and when he brought my prime rib it was cold and I had to send it back. He finally brought my salad after everyone was served. Never did get a refill on my water. Just a very bad waiter. Restaurant was very noisy that night.
We love eating at Firebirds! We could not get our table immediately when we arrived for our reservation but there was a table available in the bar area so we were able to get service immediately. Angie waited on us and she did an awesome job as usual.
My daughters 3rd Birthday dinner.
Service was good but rushed. I went for my boyfriends birthday. Everything was so rushed, i wanted to enjoy dinner and my evening. My extra dirty martini was clear. I bartend so i know it’s obviously not suppose to be clear. My prime rib was chewy and not very good. I went to the wolf chase location and i tried the prime rib and it wasn’t any better. The price point is good. The only thing i enjoyed was the BLT salad. Overall, i wouldn’t go back and i knew better than to come in the first place. Also, my boyfriend use to be a manager at Firebirds in Collierville. He said a lot has changed. Not for the better.
It was great to walk up to a busy restaurant on Saturday night and the table was ready- no wait at all.
The meal was excellent and our server was very attentive. Will definitely go again and use Open Table any time I can.
Unbelievable improvement over our last visit that was several months ago. We had a wonderful evening, everyones food was delicious, perfectly prepared and all arrived at the same time.
Always love coming to Firebirds! Food is amazing as is the service. It is a little pricey for dinner but a great celebration place and lunch is reasonable.
Everything ‘worked’ well. I didn’t have to watch what was going on with the service-Chris K was very attentive-it all clicked!, he would cruise by every so often to see what needed to be refilled or cleaned off the table. It was a good night for the entire family get together.
Excellent service however the food quality was not up to previous visits
great service, had a good time with friends. Remembered sisters birthday and sent out brownie with a candle.
We had a great time! One suggestion..our dinner came out 2 minutes after our salad. Our dinner was luke warm by the time we were ready to eat. The special was great but service might consider holding/keeping dinner warmed until salad is completed. Thanks.
wetook advantage of the salmon special on Monday, and the half price glass of wine. A really good meal! thanks!
Very tasty food, we always are happy with everything we get. The service is always great too
This was our first time dining at Firebirds and we can’t believe we waited this long to visit. We will definitely be back.
My wife and I had a great time. My steak (aged ribeye) came out overcooked, but the staff took care of it immediately and I had a replacement in no time. Other than that, enticing read perfect! Pro tip: try the carrot cake!!
My go to spot for business lunches. The menu is extensive, but not overwhelming. The food delicious. Service is consistently pleasant.
Waiter was not very attentive. We ordered before he brought drinks(only water and diet coke ordered) since
we had two children who were hungry. He offered bread; however, he never brought it until we tracked him down. He
disappeared after delivering the drinks. Had to ask a manager for help since waiter had not come by at all to check on us so that we could question why our order was taking so long. Service should have been much better than we received.
Very busy, but of course it was Saturday!! Awesome prime rim, and loaded baked potato was so great!! Will back again and again
We had reservation for my mom's birthday. The hostess wanted to sit us at a small table for four, by two larger birthday parties. When I asked her for another table, she told me that was all she had. Now I had a reservation and this is all you have. I then proceeded to ask for the manager. Another waiter asked if he could be of assistance, I told him that it would be hard to have a conversation between the two large parties and could we move. He immediately sat us at another table. He was very accommodating, but the hostess was very rude. But after we moved the experience was fine. Not sure if I will be back so soon due to the hostess. I just could not get over a young person being so rude and not willing to even fix the problem.
I came back for the sesame salmon. It was good, but much better last time I was there for lunch.
Normally better but the eggs were bland. When we told our server he came back and said they told him they were made right. So right is more important than seasoned.
Great spot for a business lunch - good food and service; noise level and feelings of privacy are conducive to business discussion. One of my favorite go to spots!
Awesome! Loved the filet special