Firebirds Wood Fired Grill - Collierville

4.3
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536 Reviews
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$30 and under
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American
Firebirds Wood Fired Grill is located at the The Shops at Carriage Crossing. We offer authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour Monday - Friday from 4-7PM in the FIREBAR® or on the patio. We offer top-notch service and upscale dining at a modest price.

Specials

Christmas Eve Special Menus & Offers

Celebrate with family & friends this Christmas Eve at Firebirds! Enjoy our Winter Features menu along with our regular dinner menu. Reserve your table today!

Tuesday, December 24, 2019

New Year's Eve Special Menus & Offers

Start your New Year's Eve celebration off with dinner at Firebirds! The last night to enjoy our Winter Features menu. Our regular dinner menu will also be available. Reserve your table today.

Tuesday, December 31, 2019

What 536 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.4
ambience
4.2
value
Noise · Moderate
94% of people would recommend it to a friend
5
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L
Baltimore
7 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Server, Brandon, was wonderful. Very attentive, enthusiastic, and helpful. The food was delicious. Everyone enjoyed their meals. And it was also wine & dine night, which was an unexpected bonus! We will definitely return.

OT
Memphis
1 review
Dined 3 days ago
Overall 3food 2service 4ambience 3

Service is very good. Food was just OK.

R
Memphis
3 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

We frequently visit this restaurant for dinner. I always make reservations because it’s usually crowded. Once we arrive, our table is ready within 5-10 minutes. The food is always on point. We have never had bad service. We return because of the excellent service and reasonable prices for our menu choices.

PG
Little Rock
25 reviews
Dined on October 6, 2019
Overall 1food 3service 3ambience 2

We had a reservation but it took over 10 minutes to be seated after much confusion between three hosts that were seating. The floor under the table was dirty & booth was full of food crumbs I had to remove them myself see picture attached. After we were sat only waited 15 minutes before I had to get up & ask for service. The Manager was least bothered no apologies, nothing. Server when she came around she did great. But unfortunately will not be returning due to lack of Management concern for the guests.

KA
Memphis
2 reviews
Dined on October 5, 2019
Overall 5food 5service 4ambience 5

Great food!

AB
Memphis
3 reviews
Dined on October 4, 2019
Overall 4food 4service 5ambience 5

Shelby was attentive to our needs, we had a party of 10. Food arrived in a timely manner and tasted very good.

P
South Dakota
12 reviews
Dined on October 3, 2019
Overall 5food 5service 3ambience 4

A very reliable go-to for lunch or dinner, with clients for business or with a spouse for a celebration dinner. Food is always tasty, service is generally good although at busy times can get slow...but never non-attentive.

H
Memphis
1 review
Dined on September 27, 2019
Overall 2food 3service 1ambience 3

the service that we had was very bad. We had to wait at least 15 minutes for our drinks. Then our food took forever. Because of this poor service, not sure that i will return. I eat out a lot and this was bad

CH

M
Memphis
8 reviews
Dined on September 25, 2019
Overall 2food 2service 1ambience 5

Server was clearly new. There were multiple discrepancies in what she told us. I ordered the house salad and was brought a salad with a creamy ranch dressing and bacon. When asked her to exchange it for the house with the vinaigrette dressing, she was still confused and asked if I needed the menu. When she brought the requested salad it was not as good as it normally was. My guest ordered a meal and was told it didn’t come with potatoes, but it came with potatoes. She clearly needed more training. This was once one of my favorite spots but it seems their service and food is inconsistent lately.

TE
Memphis
9 reviews
Dined on September 25, 2019
Overall 5food 5service 5ambience 5

We were quickly seated. The food was great as was the service. It was a perfect lunch event.

JR
Memphis
6 reviews
Dined on September 19, 2019
Overall 5food 5service 5ambience 5

Enjoyed celebrating my birthday with friends. Had the filet steak special and it was cooked to perfection! My friend has gone through chemo and radiation and has lost her taste buds so eating out is difficult. Firebirds was very accommodating by preparing penne pasta plainly with butter only which she enjoyed! Kudos for that ! We’ve dined elsewhere and asked for that and gotten garlic, parsley , parmesean etc. she couldn’t eat it. So frankly listening to her and fulfilling her need was huge!!! Our waiter was excellent and we were all stuffed to the gills when we left. Very happy!!

MM
1 review
Dined on September 16, 2019
Overall 4food 4service 4ambience 4

Always a great dining experience food is some of the best in this area and the service is just phenomenal. Do yourself a favor make reservations don’t just show up or you might be waiting.

MK
Memphis
2 reviews
Dined on September 16, 2019
Overall 5food 5service 5ambience 5

good service, very happy with the attention to detail provided by our waitress

JW
Memphis
1 review
Dined on September 15, 2019
Overall 5food 5service 5ambience 5

Never disappointed! Service, food and menu always the best.

SC
Memphis
5 reviews
Dined on September 15, 2019
Overall 5food 5service 4ambience 5

The food and service was great! Thanks so much for being the place I celebrate my Birthday yearly!

C
Memphis
40 reviews
Dined on September 15, 2019
Overall 2food 2service 3ambience 2

The app plates on the table were dirty . The only reason I returned after my last horrible experience was to use the gift cards given to me by the manager . This Firebirds used to be a wonderful dining establishment! It s gone !! Gone !!!

DA
Memphis
1 review
Dined on September 14, 2019
Overall 3food 3service 1ambience 3

Our service was very bad at this dinner. Usually we have excellent service, but not this time.
Our waiter did not know that a salad came with my meal . We did not get any bread served with the meal and when he brought my prime rib it was cold and I had to send it back. He finally brought my salad after everyone was served. Never did get a refill on my water. Just a very bad waiter. Restaurant was very noisy that night.

BW
Memphis
1 review
Dined on September 13, 2019
Overall 5food 5service 5ambience 5

We love eating at Firebirds! We could not get our table immediately when we arrived for our reservation but there was a table available in the bar area so we were able to get service immediately. Angie waited on us and she did an awesome job as usual.

OT
Baltimore
8 reviews
Dined on September 12, 2019
Overall 5food 5service 5ambience 5

My daughters 3rd Birthday dinner.

G
San Francisco
1 review
Dined on September 10, 2019
Overall 1food 1service 4ambience 1

Service was good but rushed. I went for my boyfriends birthday. Everything was so rushed, i wanted to enjoy dinner and my evening. My extra dirty martini was clear. I bartend so i know it’s obviously not suppose to be clear. My prime rib was chewy and not very good. I went to the wolf chase location and i tried the prime rib and it wasn’t any better. The price point is good. The only thing i enjoyed was the BLT salad. Overall, i wouldn’t go back and i knew better than to come in the first place. Also, my boyfriend use to be a manager at Firebirds in Collierville. He said a lot has changed. Not for the better.

BC
1 review
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

It was great to walk up to a busy restaurant on Saturday night and the table was ready- no wait at all.
The meal was excellent and our server was very attentive. Will definitely go again and use Open Table any time I can.

B
Memphis
52 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Unbelievable improvement over our last visit that was several months ago. We had a wonderful evening, everyones food was delicious, perfectly prepared and all arrived at the same time.

KD
1 review
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Always love coming to Firebirds! Food is amazing as is the service. It is a little pricey for dinner but a great celebration place and lunch is reasonable.

S
Memphis
3 reviews
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Everything ‘worked’ well. I didn’t have to watch what was going on with the service-Chris K was very attentive-it all clicked!, he would cruise by every so often to see what needed to be refilled or cleaned off the table. It was a good night for the entire family get together.

OT
Memphis
1 review
Dined on September 2, 2019
Overall 5food 5service 5ambience 5

Excellent server

Report
OT
Memphis
5 reviews
Dined on August 30, 2019
Overall 3food 3service 5ambience 5

Excellent service however the food quality was not up to previous visits

S
1 review
Dined on August 28, 2019
Overall 4food 4service 5ambience 4

great service, had a good time with friends. Remembered sisters birthday and sent out brownie with a candle.

BH
1 review
Dined on August 26, 2019
Overall 4food 3service 4ambience 5

We had a great time! One suggestion..our dinner came out 2 minutes after our salad. Our dinner was luke warm by the time we were ready to eat. The special was great but service might consider holding/keeping dinner warmed until salad is completed. Thanks.

JO
Memphis
35 reviews
Dined on August 26, 2019
Overall 4food 4service 5ambience 3

wetook advantage of the salmon special on Monday, and the half price glass of wine. A really good meal! thanks!

OT
Nashville
6 reviews
Dined on August 25, 2019
Overall 4food 4service 5ambience 4

Very tasty food, we always are happy with everything we get. The service is always great too

LE
Memphis
8 reviews
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

This was our first time dining at Firebirds and we can’t believe we waited this long to visit. We will definitely be back.

OT
Nashville
2 reviews
Dined on August 23, 2019
Overall 5food 4service 5ambience 5

My wife and I had a great time. My steak (aged ribeye) came out overcooked, but the staff took care of it immediately and I had a replacement in no time. Other than that, enticing read perfect! Pro tip: try the carrot cake!!

NS
Nashville
3 reviews
Dined on August 21, 2019
Overall 5food 5service 5ambience 5

My go to spot for business lunches. The menu is extensive, but not overwhelming. The food delicious. Service is consistently pleasant.

D
Orange County
27 reviews
Dined on August 18, 2019
Overall 3food 4service 2ambience 3

Waiter was not very attentive. We ordered before he brought drinks(only water and diet coke ordered) since
we had two children who were hungry. He offered bread; however, he never brought it until we tracked him down. He
disappeared after delivering the drinks. Had to ask a manager for help since waiter had not come by at all to check on us so that we could question why our order was taking so long. Service should have been much better than we received.

M
Memphis
51 reviews
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

Very busy, but of course it was Saturday!! Awesome prime rim, and loaded baked potato was so great!! Will back again and again

JA
1 review
Dined on August 17, 2019
Overall 4food 4service 4ambience 4

We had reservation for my mom's birthday. The hostess wanted to sit us at a small table for four, by two larger birthday parties. When I asked her for another table, she told me that was all she had. Now I had a reservation and this is all you have. I then proceeded to ask for the manager. Another waiter asked if he could be of assistance, I told him that it would be hard to have a conversation between the two large parties and could we move. He immediately sat us at another table. He was very accommodating, but the hostess was very rude. But after we moved the experience was fine. Not sure if I will be back so soon due to the hostess. I just could not get over a young person being so rude and not willing to even fix the problem.

WP
1 review
Dined on August 17, 2019
Overall 4food 3service 4ambience 4

I came back for the sesame salmon. It was good, but much better last time I was there for lunch.

TS
1 review
Dined on August 16, 2019
Overall 3food 3service 4ambience 5

Normally better but the eggs were bland. When we told our server he came back and said they told him they were made right. So right is more important than seasoned.

NS
Nashville
4 reviews
Dined on August 15, 2019
Overall 5food 5service 5ambience 5

Great spot for a business lunch - good food and service; noise level and feelings of privacy are conducive to business discussion. One of my favorite go to spots!

OT
1 review
Dined on August 13, 2019
Overall 5food 5service 5ambience 5

Awesome! Loved the filet special

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