Firebirds Wood Fired Grill - Collierville

4.3
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521 Reviews
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$30 and under
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American
Firebirds Wood Fired Grill is located at the The Shops at Carriage Crossing. We offer authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour Monday - Friday from 4-7PM in the FIREBAR® or on the patio. We offer top-notch service and upscale dining at a modest price.
What 521 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.4
service
4.4
ambience
4.3
value
Noise · Moderate
94% of people would recommend it to a friend
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JW
Memphis
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Never disappointed! Service, food and menu always the best.

SC
Memphis
5 reviews
Dined 2 days ago
Overall 5food 5service 4ambience 5

The food and service was great! Thanks so much for being the place I celebrate my Birthday yearly!

DA
Memphis
1 review
Dined 3 days ago
Overall 3food 3service 1ambience 3

Our service was very bad at this dinner. Usually we have excellent service, but not this time.
Our waiter did not know that a salad came with my meal . We did not get any bread served with the meal and when he brought my prime rib it was cold and I had to send it back. He finally brought my salad after everyone was served. Never did get a refill on my water. Just a very bad waiter. Restaurant was very noisy that night.

BW
Memphis
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

We love eating at Firebirds! We could not get our table immediately when we arrived for our reservation but there was a table available in the bar area so we were able to get service immediately. Angie waited on us and she did an awesome job as usual.

OT
Baltimore
8 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

My daughters 3rd Birthday dinner.

G
San Francisco
1 review
Dined 7 days ago
Overall 1food 1service 4ambience 1

Service was good but rushed. I went for my boyfriends birthday. Everything was so rushed, i wanted to enjoy dinner and my evening. My extra dirty martini was clear. I bartend so i know it’s obviously not suppose to be clear. My prime rib was chewy and not very good. I went to the wolf chase location and i tried the prime rib and it wasn’t any better. The price point is good. The only thing i enjoyed was the BLT salad. Overall, i wouldn’t go back and i knew better than to come in the first place. Also, my boyfriend use to be a manager at Firebirds in Collierville. He said a lot has changed. Not for the better.

BC
1 review
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

It was great to walk up to a busy restaurant on Saturday night and the table was ready- no wait at all.
The meal was excellent and our server was very attentive. Will definitely go again and use Open Table any time I can.

B
Memphis
52 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Unbelievable improvement over our last visit that was several months ago. We had a wonderful evening, everyones food was delicious, perfectly prepared and all arrived at the same time.

KD
1 review
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Always love coming to Firebirds! Food is amazing as is the service. It is a little pricey for dinner but a great celebration place and lunch is reasonable.

OT
Memphis
3 reviews
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Everything ‘worked’ well. I didn’t have to watch what was going on with the service-Chris K was very attentive-it all clicked!, he would cruise by every so often to see what needed to be refilled or cleaned off the table. It was a good night for the entire family get together.

OT
Memphis
1 review
Dined on September 2, 2019
Overall 5food 5service 5ambience 5

Excellent server

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OT
Memphis
5 reviews
Dined on August 30, 2019
Overall 3food 3service 5ambience 5

Excellent service however the food quality was not up to previous visits

S
1 review
Dined on August 28, 2019
Overall 4food 4service 5ambience 4

great service, had a good time with friends. Remembered sisters birthday and sent out brownie with a candle.

BH
1 review
Dined on August 26, 2019
Overall 4food 3service 4ambience 5

We had a great time! One suggestion..our dinner came out 2 minutes after our salad. Our dinner was luke warm by the time we were ready to eat. The special was great but service might consider holding/keeping dinner warmed until salad is completed. Thanks.

JO
Memphis
35 reviews
Dined on August 26, 2019
Overall 4food 4service 5ambience 3

wetook advantage of the salmon special on Monday, and the half price glass of wine. A really good meal! thanks!

OT
Nashville
6 reviews
Dined on August 25, 2019
Overall 4food 4service 5ambience 4

Very tasty food, we always are happy with everything we get. The service is always great too

LE
Memphis
6 reviews
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

This was our first time dining at Firebirds and we can’t believe we waited this long to visit. We will definitely be back.

OT
Nashville
2 reviews
Dined on August 23, 2019
Overall 5food 4service 5ambience 5

My wife and I had a great time. My steak (aged ribeye) came out overcooked, but the staff took care of it immediately and I had a replacement in no time. Other than that, enticing read perfect! Pro tip: try the carrot cake!!

NS
Nashville
3 reviews
Dined on August 21, 2019
Overall 5food 5service 5ambience 5

My go to spot for business lunches. The menu is extensive, but not overwhelming. The food delicious. Service is consistently pleasant.

D
Orange County
26 reviews
Dined on August 18, 2019
Overall 3food 4service 2ambience 3

Waiter was not very attentive. We ordered before he brought drinks(only water and diet coke ordered) since
we had two children who were hungry. He offered bread; however, he never brought it until we tracked him down. He
disappeared after delivering the drinks. Had to ask a manager for help since waiter had not come by at all to check on us so that we could question why our order was taking so long. Service should have been much better than we received.

M
Memphis
51 reviews
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

Very busy, but of course it was Saturday!! Awesome prime rim, and loaded baked potato was so great!! Will back again and again

JA
1 review
Dined on August 17, 2019
Overall 4food 4service 4ambience 4

We had reservation for my mom's birthday. The hostess wanted to sit us at a small table for four, by two larger birthday parties. When I asked her for another table, she told me that was all she had. Now I had a reservation and this is all you have. I then proceeded to ask for the manager. Another waiter asked if he could be of assistance, I told him that it would be hard to have a conversation between the two large parties and could we move. He immediately sat us at another table. He was very accommodating, but the hostess was very rude. But after we moved the experience was fine. Not sure if I will be back so soon due to the hostess. I just could not get over a young person being so rude and not willing to even fix the problem.

WP
1 review
Dined on August 17, 2019
Overall 4food 3service 4ambience 4

I came back for the sesame salmon. It was good, but much better last time I was there for lunch.

TS
1 review
Dined on August 16, 2019
Overall 3food 3service 4ambience 5

Normally better but the eggs were bland. When we told our server he came back and said they told him they were made right. So right is more important than seasoned.

NS
Nashville
4 reviews
Dined on August 15, 2019
Overall 5food 5service 5ambience 5

Great spot for a business lunch - good food and service; noise level and feelings of privacy are conducive to business discussion. One of my favorite go to spots!

OT
1 review
Dined on August 13, 2019
Overall 5food 5service 5ambience 5

Awesome! Loved the filet special

LP
Adelaide / SA
1 review
Dined on August 13, 2019
Overall 3food 4service 3ambience 4

My sons birthday, the restaurant was busy. We did not receive salads, waitress didn’t seem to care, too busy. Disappointed never had a bad night before.

A
1 review
Dined on August 13, 2019
Overall 5food 5service 5ambience 5

All food was great. However, my daughter ordered a 7oz filet steak, medium well, and it was over cooked. The steak was butterflied. She ate most of the steak, but would have enjoyed it much better if it had not been over cooked.

As always, we love Firebirds.

BB
1 review
Dined on August 12, 2019
Overall 5food 5service 5ambience 5

I get a rare filet every time, they get it right every time!

IB
Memphis
4 reviews
Dined on August 12, 2019
Overall 5food 5service 5ambience 5

Almost a great meal with great service.....enjoyable and easy to park and walk in.

RN
Chicago
1 review
Dined on August 10, 2019
Overall 4food 4service 5ambience 4

The food and service were excellent as always. We were scrambling to make a movie and got there later than planned but our server did an excellent job in getting us out very quickly.

DE
Memphis
10 reviews
Dined on August 10, 2019
Overall 1food 1service 1ambience 1

Typically my family enjoys Firebirds, nice selection for the kids. However we went this past Saturday night and they had all new Mgrs. working the dinner shift. Complete cluster on kitchen line with taking and delivering orders. Salads were missed all together and dinner portions were cold once we finally went back and requested some assistance after a long wait (+30minutes)

Will not be back anytime soon.

GD
Memphis
10 reviews
Dined on August 10, 2019
Overall 1food 1service 3ambience 1

When the hostess seated us, the tabletop had standing water from being bussed. A manager stood watching a my husband & I dried it using our napkins. Server appeared, was personable, brought out water in plastic cups. When the server brought my husband’s martini & poured it, the liquid only filled about a third of the glass. Ordered & 45 minutes later, still no food. No manager circulating, server barely seen once order was placed.

B
1 review
Dined on August 10, 2019
Overall 5food 3service 5ambience 5

Prices went way up since last time we visited . Ribs not worth high price

G
Charleston
19 reviews
Dined on August 9, 2019
Overall 5food 5service 5ambience 5

Great food and service! This place always delivers.

OT
Memphis
1 review
Dined on August 3, 2019
Overall 4food 4service 4ambience 4

This is always one of my go to restaurant s.. love their happy hour💕

g
Memphis
1 review
Dined on August 2, 2019
Overall 4food 5service 5ambience 4

The attentiveness of the management has declined in the last 2 years. When Cory was there he stopped by the table to great customers and visit a minute. After a few visits he actually remembered the customers and made them feel welcome. We've been there twice in the last month and the gentleman who was the manager never left the grill area. He just stood there looking out at the crowd with a frown on his face.

LP
Adelaide / SA
2 reviews
Dined on July 30, 2019
Overall 4food 4service 4ambience 4

Everything was good, the food , atmosphere, service.

o
1 review
Dined on July 30, 2019
Overall 5food 5service 5ambience 5

Food perfect server impeccable!

RC
Memphis
2 reviews
Dined on July 28, 2019
Overall 4food 3service 3ambience 4

Food took a LONG time to come out, and fish tacos were brought instead of shrimp tacos. The tacos were way too spicy but it took so long to get our food my in-laws didn’t complain about the wrong meal or spice. There was one tiny piece of chicken in my chicken tortilla soup - otherwise just broth... The rest of the meals were as expected.

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