Firebirds Wood Fired Grill - Charlotte - Stonecrest

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1. AB

   AmberB

   1 review

   3.0

   1 review

   Dined 1 day ago

   overall3food1service5ambience3

   The food was incredibly plain with no seasoning or flavor outside of "grilled." I ordered the grilled salmon and it was...a grilled salmon. Nothing special with the only flavor being grilled. The vegetables were also flavorless and the best thing I had on my plate were tater tots. The waitress was incredible and I did feel the actual wait staff were pleasant to speak with but $29 for an essentially flavorless salmon was a bit ridiculous. Incredibly underwhelming.

   Report
2. CJ

   CrystalJ

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   The service was amazing. The food was absolute the best I have had in a long time.. highly recommend!

   Report
3. V

   Virginia

   Charlotte

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Birthday celebration was so fun!

   Report
4. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food4service5ambience3

   Birthday. The waiter was absolutely incredible!! Above and beyond in every way to make this a great experience.

   Report
5. MB

   MariaB

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food3service4ambience4

   It was excellent tasting. Unfortunately, they ran out of the rare & medium rare prime rib.

   Report
6. SK

   SK07

   New York Area

   4 reviews

   1.0

   4 reviews

   Dined 3 days ago

   overall1food2service1ambience4

   Very disappointed with out experience. This has been one of our favorite places for a long time, however haven't been to it in a while. I do not know if management has changed and staffing, but for a high end cost and experience restaurant, this was definitely lacking the basics for costumer service and accommodations! No silver wear, napkins, waits to receive even drinks were super long and staff was nowhere to be found. Had to ask for the bread that normally comes out, while we waited for our meals that came out wrong on top of it. We were celebrating two very special birthdays and this turned out to be a very disappointing experience, unfortunately we will not forget.

   Report
7. SG

   StephanieG

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   overall5food5service5ambience4

   I made a reservation back on January 7 and got several email and text confirmations before. Called about an hour before to see if I could add a person and they couldn't find my reservation. Spoke with Holly who got us a table for 9 at my original time!! Great customer Serbian!

   Report
8. OT

   OpenTable Diner

   Charleston

   2 reviews

   vip
   5.0

   2 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Waitress was great!

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9. S

   Szq2311

   Milwaukee

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Met with 6 friends and waitress and hostess were great. Always good food at Firebirds

   Report
10. BR

    BillR

    Charlotte

    3 reviews

    5.0

    3 reviews

    Dined 4 days ago

    overall5food5service5ambience5

    Exceptional! We’ve eaten at Firebirds well over 100 times, possibly over 200. It is our go-to favorite. We look forward to many more fine dining experiences at our neighborhood steak house. Thank you for being consistently awesome!

    Report
11. m

    m6kroc

    Charlotte

    9 reviews

    vip
    5.0

    9 reviews

    Dined 4 days ago

    overall5food5service5ambience5

    Very consistently good food and service. Better make reservations because Firebirds delivers a great meal for a fair price.

    Report
12. TH

    TeresaH

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food4service5ambience4

    Very good service! Food was good. Restaurant was very loud. Too many big parties!

    Report
13. G

    Goofylounana

    Charleston

    5 reviews

    2.0

    5 reviews

    Dined 4 days ago

    overall2food4service1ambience2

    Early dinner at 4. Met by server and told she was not our server. Ordered drinks and water only got 3 of 6 drinks. Different server took food orders, discussed why only half of table got drink orders. Took remaining drink orders. Got one, told remaining two they were out of their selection. Got dinner was good. Got bills, not one was correct. The two guests were charged for the drinks that you were out of. Will wait awhile to go back to try again.

    Report
14. F

    Foodie76

    Charlotte

    12 reviews

    5.0

    12 reviews

    Dined 4 days ago

    overall5food5service5ambience4

    The food was delicious! We really enjoy this place every time we visit.

    Report
15. OT

    OpenTable Diner

    Charlotte

    3 reviews

    5.0

    3 reviews

    Dined 4 days ago

    overall5food5service5ambience5

    Food was amazing and service was on point!

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16. TD

    TaeD

    Charlotte

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    overall5food5service5ambience5

    Went for the Queens Feast specials and were blown away! Amazing value, food was phenomenal, and our server was great as well. 10/10

    Report
17. KP

    KimP

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    We visited during Queens Feast and the food presentation was beautiful, the food itself was good and the service was excellent. We never had to ask for a thing! Can’t wait to go back!

    Report
18. TC

    TracyC

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service4ambience5

    Loved the food options for restaurant week. Food was delicious, as always!!

    Report
19. L

    Lollipop

    Charlotte

    43 reviews

    vip
    4.0

    43 reviews

    Dined 6 days ago

    overall4food5service5ambience4

    Food and service were excellent. Dined with friends for Queen’s Feast (Restaurant Week). Would have been a lovely evening but noise was terrible and we couldn’t even talk to each other! Granted, table of 4 women ruined dinner for everyone near them. This is happening more frequently and restaurants need to “manage” noise levels by dimming lights, speaking to guests or something! Spent a lot of money not to be able to converse with our friends. 😩

    Report
20. DY

    DougY

    Cincinnati

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    overall5food5service5ambience4

    We went for the Queen’s Feast/Charlotte Restaurant Week. It was excellent.

    Report
21. J

    Jack

    Atlanta

    6 reviews

    2.0

    6 reviews

    Dined 7 days ago

    overall2food2service5ambience3

    Meat was tough and small in quantity

    Report
22. ND

    NicoloDiWumio

    Baltimore

    4 reviews

    5.0

    4 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Felt good. They redeemed themselves. The server was amazing.

    Report
23. JC

    JessicaC

    1 review

    5.0

    1 review

    Dined on January 23, 2023

    overall5food5service5ambience5

    We loved our visit! We got seated quickly and our waitress was very attentive with the refills and service. We got our food quickly and it was very delicious. Perfect spot for a date night or simply a night out on the town!

    Report
24. A

    Ashes

    1 review

    5.0

    1 review

    Dined on January 22, 2023

    overall5food5service5ambience5

    We went out to try the Queens Feast for restaurant week and we were very pleased with our choices. My husband's prime rib was cooked perfectly, everything was delicious and our waitress was great! We will be going back!

    Report
25. ES

    ErnestS

    Charleston

    1 review

    2.0

    1 review

    Dined on January 21, 2023

    overall2food4service1ambience2

    Food wash really good. Service was lousy. John Lee was our waiter. Not sure if he was new or what, but very unorganized and slow.

    Report
26. OT

    OpenTable Diner

    Charleston

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience5

    Our waitress, Hillary, was amazing. She provided great service and was very attentive. She definitely had an awesome personality and interacted with us throughout our dinner. We were very satisfied with the overall experience. Food was outstanding! Highly recommended!

    Report
27. SM

    StephanieM

    Charlotte

    4 reviews

    5.0

    4 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    Our food was delicious and our service was on point.

    Report
28. MB

    MartyB

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience5

    The service and food was great! Really enjoyed the atmosphere.

    Report
29. CW

    CWHReview

    Charleston

    5 reviews

    4.0

    5 reviews

    Dined on January 21, 2023

    overall4food5service5ambience5

    Love this place. Would give 5 stars, but place is too loud. When I make a reservation, I always request a booth on the top level. Almost have to yell to talk with people.

    Report
30. LK

    LeonardK

    Charlotte

    4 reviews

    4.0

    4 reviews

    Dined on January 21, 2023

    overall4food4service3ambience4

    Waitress was young & inexperienced, but polite & friendly. Great atmosphere and food!

    Report
31. VB

    VincentB

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on January 20, 2023

    overall5food4service5ambience5

    Great service. Good steak and fair prices

    Report
32. OT

    OpenTable Diner

    Charlotte

    9 reviews

    vip
    5.0

    9 reviews

    Dined on January 19, 2023

    overall5food5service5ambience5

    A group of friends and I always go here for birthdays, it's so great! Food is awesome! There were 10 of us and service was still on point!

    Report
33. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on January 19, 2023

    overall5food5service5ambience4

    Great staff and excellent management. The food is always good at Firebirds

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34. GL

    GlennL

    Charlotte

    20 reviews

    vip
    5.0

    20 reviews

    Dined on January 18, 2023

    overall5food5service5ambience5

    As always, everything was great. The food, service, environment, etc We love Firebirds.

    Report
35. KW

    KeithW

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined on January 16, 2023

    overall5food5service5ambience5

    always wonderful service by Manage David and waiter Marlon. We have been going for 12 years and it is our to go place. Food is always wonderful.

    Report
36. D

    Donk

    Charlotte

    13 reviews

    5.0

    13 reviews

    Dined on January 16, 2023

    overall5food5service5ambience5

    Service and food were excellent.

    Report
37. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on January 16, 2023

    overall3food2service2ambience3

    Burgers were under cooked, fries were cold. Service was mediocre at best. Maybe today was an off day? But this is the second time we've had lunch there and the burgers were undercooked. Manager apologized, offered desserts. But honestly, it should have been comped. No bigge. I said we were done and just wanted the bill.

    Report
38. OT

    OpenTable Diner

    Charlotte

    1 review

    2.0

    1 review

    Dined on January 15, 2023

    overall2food5service2ambience5

    Even after reservations took 30 minutes to be seated, we saw plenty of open tables, the waiter and food were great. We’ve never had this problem before it’s just seemed like the hostess were not doing their job.

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39. OT

    OpenTable Diner

    New York Area

    5 reviews

    vip
    5.0

    5 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5

    Our server - Austin - was incredible!! TY!!

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40. OT

    OpenTable Diner

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5

    Professional and courteous service. Food was cooked to perfection and manager on duty checked In twice to make sure we were being well served!

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