Firebirds Wood Fired Grill - Charlotte - Northlake

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1. MP

   MeganP

   1 review

   5.0

   1 review

   Dined today

   overall5food4service5ambience5

   Very good service. It took a bit to get our food and one of our guest food was a little cold. But the rest of us enjoyed our food. It was very tasty. Our server Haley was very sweet and very knowledgeable about the food.

   Report
2. OT

   OpenTable Diner

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Belated birthday dinner! Our server was training a new server and they both were phenomenal. I can’t say enough positive things about the manager at the Northlake location. His hospitality is truly unmatched.

   Report
3. T

   Tisha

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food4service5ambience4

   Great place to eat. Food was delicious. Make a reservation so you have a table.

   Report
4. V

   Veronica

   Charlotte

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Great food great service all around awesome!!!!!!!!

   Report
5. DA

   DARRYLB

   Charlotte

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   I had average expectations but was pleasantly surprised! The food and service was great! We might go back for lunch today! Cheesesteak egg rolls, ribs, crab dip, wings and everything else was A1!

   Report
6. OT

   OpenTable Diner

   Charlotte

   1 review

   vip
   1.0

   1 review

   Dined 7 days ago

   overall1food1service3ambience3

   Overall it was not a great experience for us. Our appetizer wasn’t correct. Our table

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7. d

   dustinj

   San Antonio

   1 review

   5.0

   1 review

   Dined on September 24, 2022

   overall5food5service4ambience5

   Great place with great food. Definately go here. 50 words needed

   Report
8. SS

   SeonS

   1 review

   5.0

   1 review

   Dined on September 24, 2022

   overall5food5service5ambience5

   What a great dining experience. From the service to the food. This is my second time and I will definitely be visiting again.

   Report
9. J

   Judy

   Charlotte

   1 review

   5.0

   1 review

   Dined on September 23, 2022

   overall5food4service5ambience4

   Our favorite salad was not as good as it usually is, as the grilled shrimp were grilled just a little too long. Everything else was excellent, however! Very friendly and efficient staff.

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10. D

    Dandre

    1 review

    5.0

    1 review

    Dined on September 22, 2022

    overall5food5service5ambience5

    Kelly was amazing!!! Would love to have her our next visit!!

    Report
11. SM

    StacyM

    Charlotte

    1 review

    5.0

    1 review

    Dined on September 21, 2022

    overall5food5service5ambience5

    The staff was very friendly and service was great.

    Report
12. F

    Frank

    1 review

    5.0

    1 review

    Dined on September 18, 2022

    overall5food5service5ambience5

    Awesome time. The waitstaff and food was great. Would definitely visit again.

    Report
13. MH

    MarkH

    Charleston

    11 reviews

    vip
    3.0

    11 reviews

    Dined on September 13, 2022

    overall3food3service3ambience3

    We reserved outdoor seating, but we’re told that section was closed. Waited more than 30 minutes for entrees to arrive. Food was OK, but not great and prices were high. Service polite but slow.

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14. OT

    OpenTable Diner

    Charlotte

    3 reviews

    5.0

    3 reviews

    Dined on September 10, 2022

    overall5food5service5ambience5

    Great after game dinner. Treated well

    Report
15. L

    Lainey

    1 review

    5.0

    1 review

    Dined on September 9, 2022

    overall5food5service5ambience5

    I visited Firebirds at the North Lake Mall in Charlotte for my husband's birthday. My husband, son, and I had a 7:30 reservation that I booked on line. I called the day of to confirm our reservation, and lady that answered the phone to confirm my reservation was upbeat, and professional. Once we arrived for our reservation we were seated , and introduced to our waitress named Rey. She was amazing, professional, attentive, and very personable. Upon talking to her we found out that she was a military Veteran. My husband is also a Veteran. She said that she had only been with Firebirds for only a few months. But, nobody would have know because her level of providing top notched service to her customers was truly apparent. My husband was given the complimentary birthday dessert, and was made to feel special by the team of professionals at Firebirds. Warmest Regards, Mrs. Elaine Bailey

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16. OT

    OpenTable Diner

    Charleston

    1 review

    3.0

    1 review

    Dined on September 9, 2022

    overall3food3service2ambience3

    Had reservations but took a little bit for hostess to get us seated even though there were 2 plus a manager. This was just before the rush of a dinner crowd coming. Also had to wait awhile before our drink order was taken. Received food in reasonable amount of time. Once I paid & realized I needed a to go cup but couldn't find our waitress so had to flag down another one who said she'd get but she forgot. Waited awhile before caught waitress attention.

    Report
17. W

    Wolflover

    Charlotte

    1 review

    5.0

    1 review

    Dined on September 9, 2022

    overall5food5service5ambience4

    Food is well prepared and delivered by a professional and friendly staff!

    Report
18. OT

    OpenTable Diner

    Tampa

    2 reviews

    5.0

    2 reviews

    Dined on September 8, 2022

    overall5food5service5ambience5

    Haley our waitress was amazing! Great service!

    Report
19. MB

    MorganB

    1 review

    5.0

    1 review

    Dined on September 5, 2022

    overall5food5service5ambience5

    Service was great!! The food and quality were amazing!

    Report
20. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on September 4, 2022

    overall3food4service3ambience5

    The wait time for our food was in unacceptable. The food was okay, but we were there too long waiting on our food

    Report
21. JJ

    JosieJuuker

    San Francisco

    11 reviews

    vip
    1.0

    11 reviews

    Dined on September 4, 2022

    overall1food1service1ambience1

    Food wasn’t cooked properly, the service sucked. Another waitress had to help me since my edits was overwhelmed. No apologies or remedy offered for their mistakes. This is my service bad experience there. I will not be returning

    Report
22. CM

    ChristinaM

    1 review

    5.0

    1 review

    Dined on September 3, 2022

    overall5food5service5ambience5

    Great time last night. The food and ambiance was great. Our waiter I think his name was Jared. Very helpful and fun. Will definitely be back to eat there again.

    Report
23. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on September 3, 2022

    overall4food5service4ambience5

    Great food and service, just seemed understaffed.

    Report
24. KI

    KIMP

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined on August 28, 2022

    overall5food5service3ambience5

    Food excellent but service could have been better, the server didn’t even bother free us bread or a refill

    Report
25. BO

    BrookeO

    Greensboro

    2 reviews

    4.0

    2 reviews

    Dined on August 26, 2022

    overall4food5service5ambience5

    The food was great! The service was excellent. It took awhile to get our food but other than it was great.

    Report
26. SB

    ShawnaB

    1 review

    5.0

    1 review

    Dined on August 26, 2022

    overall5food5service5ambience5

    Our server was so kind, cheerful and made us feel welcome. The food was delicious

    Report
27. OT

    OpenTable Diner

    Charlotte

    3 reviews

    4.0

    3 reviews

    Dined on August 23, 2022

    overall4food4service3ambience4

    Food was not as good as previous visits. Also, some type of fruit flies (I guess) were flying around hand to keep fanning like eating outdoors.

    Report
28. HS

    HungryShorty3

    Cleveland

    12 reviews

    4.0

    12 reviews

    Dined on August 22, 2022

    overall4food5service3ambience3

    My food was delicious. They seemed a little short staffed. But overall great service.

    Report
29. OT

    OpenTable Diner

    Milwaukee

    2 reviews

    5.0

    2 reviews

    Dined on August 19, 2022

    overall5food4service4ambience5

    This was our first time here. We ordered the lobster dip appetizer which would have been better if it was served hot instead of room temperature. The entrees were pretty good. We were most happy with our beverages- the bartender did them just right.

    Report
30. OT

    OpenTable Diner

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined on August 18, 2022

    overall5food5service5ambience5

    Excellent service and delicious meal, made date night a success.

    Report
31. D

    Delicious

    Charlotte

    94 reviews

    vip
    5.0

    94 reviews

    Dined on August 16, 2022

    overall5food5service5ambience5

    Met a friend for lunch. We started with an appetizer of the best onion rings we’ve had in a long time. Two of us ordered the Salmon BLT for an entree, which was a limited time item, and it was incredibly delicious. Actually, it’s crave worthy. We can only hope it becomes a regular menu item. The third sandwich ordered was the kickin’ chicken sandwich piled high with perfectly cooked chicken and also delicious. We were too full for dessert but had we had room for more we probably would have split another salmon BLT - it’s that good. The service at this Firebird’s is always great. However, our server, Noah, far exceed the usual outstanding service we’ve enjoyed at any Firebird’s location. Just a note about this location - the food is much better here than the newer Firebird’s location in Huntersville. Just saying we’ll make the trip back here instead of staying closer to home.

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32. BW

    BrandyW

    Charlotte

    1 review

    4.0

    1 review

    Dined on August 14, 2022

    overall4food5service5ambience5

    It was wonderful until the table behind us arrived and from that point on it wasn’t pleasant at all.

    Report
33. TJ

    TaylorJc

    Greensboro

    2 reviews

    5.0

    2 reviews

    Dined on August 13, 2022

    overall5food5service4ambience5

    Had a great time. The food was great and definitely recommend. Had vegetarian options too. The drinks were great both mocktails and cocktails .

    Report
34. OT

    OpenTable Diner

    Milwaukee

    11 reviews

    5.0

    11 reviews

    Dined on August 12, 2022

    overall5food5service5ambience5

    Everyone enjoyed their meals. The sea bass was perfect. The steaks were tender. The aha tuna was divine. Definitely worth the price.

    Report
35. DT

    DanaT

    Charlotte

    7 reviews

    5.0

    7 reviews

    Dined on August 7, 2022

    overall5food5service5ambience5

    Excellent Food....steaks cooked perfectly. We had the nicest waitress....she did an wonderful job and had a great personality! A+ all the way around.

    Report
36. S

    Sheree

    Charlotte

    1 review

    4.0

    1 review

    Dined on August 7, 2022

    overall4food4service3ambience4

    As with most restaurants, servers and kitchen staff seemed slow and stretched thin. Managers were there helping so that helped.

    Report
37. OT

    OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined on August 6, 2022

    overall5food5service5ambience4

    It was very loud. Food was excellent 10/10. Service was wonderful and accommodating.

    Report
38. e

    eric

    New York Area

    10 reviews

    4.0

    10 reviews

    Dined on August 4, 2022

    overall4food4service5ambience4

    Very nice informal lunch setting with very attentive service, good food and reasonable value.

    Report
39. T

    Terrie

    Charlotte

    1 review

    4.0

    1 review

    Dined on August 3, 2022

    overall4food4service3ambience4

    I met friends at this restaurant to celebrate the birthday of one of the attendees. We met during the lunch service. Everyone agreed that their food was good (most of us had soup or salad, and sandwiches, one person got pasta). Everyones food arrived at the same time. The ambience was thrown off a bit by the noise level, but we were able to talk without raising our voices. The service was impacted by what appeared to be a shortage of staff. All of the staff were friendly, and our waitress was responsive and as attentive as she could be give the apparent size of her station. I would recommend this restaurant to others.

    Report
40. K

    Kathy

    Charlotte

    16 reviews

    5.0

    16 reviews

    Dined on August 1, 2022

    overall5food5service5ambience5

    We came out for a dinner for two special, two filets, two sides. The food was excellent, service was very good. A nice, quiet restaurant.

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