Delicious grilled salmon. I loved every bite. Would definitely order again.

There was only like 3 tables in the entire restaurant with people yet our salads took 20 minutes to get to the table. I ordered a buffalo chicken salad and the chicken was fried but cold and dry. That didn't feel correct to me. Since I was with a business group I could not say anything but felt you should know. I know help is hard to find these days but I have eaten at your establishment many times and never had the quality of the food be not above average but this meal didn't really check the boxes for lunch.

Kristen our server was very pleasant and professional. We enjoyed our Sunday lunch experience here at Firebirds.

Deviled eggs were really good, as was the grilled chicken sandwich. Salads were all fresh ingredients.

Went to Firebirds for my daughter's birthday. Steaks, ribs, and salads were all top-notch as always. They are easily the best restaurant anywhere around the Northlake Mall area and are far more affordable than the steakhouses uptown. We will go back for sure. The staff is very attentive, and the orders were all correct. There are so many little things that they do correctly that it makes it a pleasure to visit.

Great food and good energy! Definitely coming back again

It was amazing great food great service , great atmosphere

We had a birthday party of 10 with two servers who split our party between them. One of the servers did very well with his 5 people, but the other server did poorly with her 5 people. She was inattentive and forgetful. For example, I asked about wasabe, and the server said she would check... but she never got back to me. One of us ordered a glass of wine, and 15 minutes later it had not been delivered. (We asked again, and it arrived quickly.) One of us asked for a take-home box, and after almost 20 minutes it hadn't arrived, so we asked again. These are just some examples to let the reader understand what I mean by "forgetful."

I mentioned this to the duty manager, who said that the root of the problem was that we had a large party, and I agree that the logistics of a party of 10 differs from that of a party of 4. However, our issues went far beyond this explanation.

The food, however, was excellent. We will return for that reason, hoping to get a different server.

Favorite place to go..Nice quiet fast n friendly place.

I had family in town for a visit and we were looking for a place to accommodate our group of 7 at a reasonable time. We were able to easily reserve a table. Once there the service was great, the food was delicious, and we had a great experience. It had been a while since I’d been to Firebirds and I had forgotten how wonderful it is. We’ll be back.

Caesar was wonderful! The grilled chicken was dry and a bit over cooked. Service was excellent,

Good location for a business lunch.

Great service! Delicious food.

Initially, the host was being trained and the trainer, Jarvis, did an outstanding job training the girl at the front. He was very helpful. I tend to have a bit of fun sarcasm, and he took it well, even gave me a fist bump afterwards. Great Job Jarvis!

I believe our waitress was Beatrice! She was phenomenal! She checked on us regularly! She had a great sense of humor! She ensured our glasses did not go empty! She even cleaned up the empty plates once ensured we were done! Great Job Beatrice! (Hope that was her name)

Then there was an African American gentleman that was one of the managers on duty. I watched him and applaud his leadership. Well mentoring the staff, he jumped in and assisted the staff by taking plates to tables. I even spotted him changing out the paper towels and toilet paper for the Men's restroom. His leadership skills shined! I don't know your name, but great job!

Thank you Firebirds for a wonderful experience!

Our server was good but I can’t say the same about the food. The wrong entree was brought out to my boyfriend and when they did bring his out, the filet was beyond well done. It was so burnt. The manager never bothered coming over to the table, even though our server knew the steak was burned. Not sure id order steak from here after that

Great food and service

Excellent food better than Ruth Chris

The waitress was fairly new….we waited a lot longer than expected. Others that came in after us was served first….

Seated quickly, drinks were good. Really enjoyed the Philly Cheesesteak eggs rolls appetizer.

Wonderful food and service! Highly recommend for those looking for something nice that’s not in Uptown or South Charlotte.

The service and the appetizers were great! The drinks were just okay, nothing special, but pricey. The entrees were subpar at best. The Baja Shrimp Pasta was overpriced and sort of bland. The server was polite and helpful. The lobster queso and the server were definitely the saving grace.

A good experience food was a little overcooked

Great food, nice atmosphere. Good place to meet friends. It was a little loud the night we were there, but Firebirds can't really control that. Our server was Cara, and she was awesome. I would definitely go again.

Great food and drinks. Perfect spot for a date night.

The food is very good. Steaks are their strong suit. At their prices, steak dinner should include a salad as well as a side. This is a loss in value compared to other steak restaurants.

The drinks and appetizers are always great.
The food is good.

Amazing service and consistently great food. Our server was so great!

Would definitely be returning, the service was prompt, atmosphere cozy and the food was outstanding and our waitress was very pleasant and attentive.

Great Experience! I wish I could remember our waitresses name she was awesome and relatable! Definitely will come back!

Awesome good and service. Always visit here when we are in Charlotte

Good food, great service. My steak was so tender. My husband’s for was picture worthy, and so good.

Overall it was wonderful my guests was amazed with the food. I told the waiter how I wanted the steak cooked and got totally different than what I asked for. I don't send food back to the kitchen in fear of having something sone to it so I ate it anyway

It was so nice to be in a great place. The food was so delicious! We will definitely be back!!!

Food, drinks and customer service was awesome. I recommend the Double Black Diamond Martini!

Good food & service

Perfect ambiance, upscale dining and quality of food and drink options. Excellent staff who are very attentive and knowledgeable.

We went for my wife’s birthday and had a great meal. Our waitress was knowledgeable and made our night enjoyable. The steak and fish were both cooked very well. We will definitely be back.

Always loved the spiced pecan green beans until this visit, the nuts were too salty and had a 'Bay Seasoning' flavor (normally sweet and perfect). Restaurant was not full but a preDinner Drink did not arrive until almost meal time (10 minutes after order). Normally a nice meal as we have been coming here for 10 years, not this time! Informed the manager of off taste of green beans and he was not aware...

Upon arrival, we were seated quickly and when I requested a booth instead of a table they made it happen. I tried their salmon for the first time and it was delicious!

We stopped in for my wife birthday and the entire experience was excellent

The staff was amazing! The hostess was so cute and so kind and our waitress was perfect! It was nice to get to go out to a restaurant where they actually paid attention to you. The food was very good and that pineapple drink you make… yum!