Firebirds Wood Fired Grill - Charlotte - Northlake

Commentaires sur le restaurant Firebirds Wood Fired Grill - Charlotte - Northlake de personnes qui y ont mangé. Selon des cotes récentes.

1. W

   Whitney

   Charlotte1 commentaire

   2.0

   Y est allé il y a 6 jours

   1. Cote globale 2
   2. Nourriture 1
   3. Service 5
   4. Ambiance 3

   My service was wonderful, I wish I could spell her name correctly however my food was not. It was cold and shrimp seemed overcooked because it was rubbery. I opted to just deal with it because they were crowded and I didn’t feel like waiting.
   

   Firebirds Wood Fired Grill - Charlotte - NorthlakeA répondu il y a 1 jour

   We appreciate you taking the time to share your experience, Whitney. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

   Ce commentaire est-il utile?

2. J

   Jeanie

   Charlotte3 commentaires

   5.0

   Y est allé le 23 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great restaurant with great food and service! Brie gave great customer service!
   

   Ce commentaire est-il utile?

3. OT

   Client d'OpenTable

   Charlotte5 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great food and great service! Luke was very knowledgeable of the menu and sweet!
   

   Ce commentaire est-il utile?

4. B

   Brenda

   Washington DC2 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Our service was fantastic. We were in and out in under an hour. The food was good and we did not have a long wait to receive our food. I was amazed at how fast everything went. Good food, excellent service. Our waiter Riley was AWESOME.
   

   Ce commentaire est-il utile?

5. K

   Keya

   Charlotte7 commentaires

   5.0

   Y est allé le 18 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Everything was Amazing! Thank you so much for a wonderful experience.
   

   Ce commentaire est-il utile?

6. O

   Octoria

   Charlotte1 commentaire

   5.0

   Y est allé le 7 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great service, awesome food. They were prepared when we arrived for our reservation time.
   

   • 

   Ce commentaire est-il utile?

7. M

   Mary

   Charlotte1 commentaire

   5.0

   Y est allé le 5 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   My coworkers and I had a great experience dining at Firebirds. The service and food were excellent. Our server Shannon went above and beyond to ensure everything went well for our party of 16 people. The other server, whom unfortunately I did not get her name, was also amazing. The food was great and the wait time was minimal considering the number of people in our party. We will definitely be going back again for another get together.
   

   Ce commentaire est-il utile?

8. T

   Treverne

   Charlotte3 commentaires

   2.0

   Y est allé le 3 avril 2025

   1. Cote globale 2
   2. Nourriture 1
   3. Service 5
   4. Ambiance 2

   This was such a disappointing experience. First of all the service was great so this wasn’t about that. The table was shaky and sticky. I noticed the carpet looked really dirty like it hadn’t been shampooed ever but you don’t notice because it’s so dark. But worst of all, the food was terrible. Caesar salad tasted like they mixed old and new lettuce, butter for the bread tasted old, we ordered the Cajun ribeye steaks that were clearly not ribeye cuts of steak. It was just pieces of beef pulled together to form the shape of ribeye. It was gross and disappointing. I’ve been here twice before and had a great experience with the food. Not sure what was up this day but I’m probably not going to return.
   

   Firebirds Wood Fired Grill - Charlotte - NorthlakeA répondu le 7 avril 2025

   Hi Treverne, Thank you for sharing your recent experience at Firebirds. I want to offer a sincere apology as the situation you described does not align with our usual standards of hospitality. Your feedback is essential, and I will ensure that your review is discussed with our leadership team.
   

   Ce commentaire est-il utile?

9. J

   John

   Charlotte2 commentaires

   5.0

   Y est allé le 2 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Love this location. Comfortable, great service and food. Bartender is amazing every time
   

   Firebirds Wood Fired Grill - Charlotte - NorthlakeA répondu le 4 avril 2025

   Hi John, We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

   Ce commentaire est-il utile?

10. S

    ShaDavias

    Charlotte2 commentaires

    5.0

    Y est allé le 2 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    They were able to accommodate a party of 20! The service was impeccable. The food was fantastic. My daughter was able to enjoy her birthday!!! Thank you Firebirds!
    

    Firebirds Wood Fired Grill - Charlotte - NorthlakeA répondu le 4 avril 2025

    Hi ShaDavias, Thank you for your fantastic review! We’re so grateful for your support and thrilled that you had a wonderful experience. We look forward to serving you again!
    

    Ce commentaire est-il utile?