Firebirds Wood Fired Grill - Charlotte - Northlake
Christmas Eve Special Menus & Offers
Celebrate with family & friends this Christmas Eve at Firebirds! Enjoy our Winter Features menu along with our regular dinner menu. Celebrate Hanukkah at Firebirds with our Winter Features menu aw well. Reserve your table today!
Tuesday, December 24, 2019
New Year's Eve Special Menus & Offers
Start your New Year's Eve celebration off with dinner at Firebirds! The last night to enjoy our Winter Features menu. Our regular dinner menu will also be available. Reserve your table today.
Tuesday, December 31, 2019
I was really disappointed with the dinner date I had with my boyfriend last night. We rarely eat out since he travels for work so I made a reservation to surprise him with a nice night out.
Keep in mind, I was previously in the restaurant industry for 7 years so I’m pretty understanding...
1. We sat and waited for 4-5 minutes before we were greeted...it happens so not a big deal.
2. My bf’s steak was supposed to be MR and it came out hardly cooked. He NEVER sends back food but I waived down our server who agreed it was undercooked. It was also fattier than expected even compared to mine and we got the same cut.
3. The manager brings it back over and hardly says a word, not even a simple “sorry about that!” ...he walked away before asking if it was cooked enough. It wasn’t.
4. Bf’s drink is empty and wasn’t refilled until we got the check. I was done eating by the time his steak came back out.
5. He was done picking at it and had given up by the time anyone came back to check on us. I felt so bad as he mentioned he’d just finish cooking it at home later.
I had even planned to order another drink and a dessert after our entrees but I was upset at this point and just asked for a box (we fed everything to our dogs) and check so we could try to salvage our date night.
$70 for 2 steaks, add side of shrimp, a martini and a soda...I would have gladly spent $100 on a great meal but left wishing I had picked another restaurant.
My daughter had a great time celebrating her 18th Birthday with her friends. Thanks for the great service!
we recently went to Firebirds in sonecrest.. the steak there was one of the best..at northlake..could have gone to outback.. a real disappointment in the way it was cooked.
The Philadelphia Cheesesteak rolls are delicious
Ran out of lobster was extremely disappointing plus had to wait an extra 30 min even though we had reservations
I love Firebird's its my husbands favorite restaurant. My husbands a Veteran and I so appreciate how Firebird's shows appreciation.
We both had steaks which were very good.
Wonderful tribute to veterans and family on this visit. Every seat in the house was filled. Food and service top notch and perfect!!
The veterans day free meal was great, we love it and come back for more. The steak and lobster was delicious.
We enjoyed being served by Cali. She is an excellent server.
The food was good and the ambiance was very nice as well. This is probably the best location out of the three that we have dined at different times.
Our steaks were cooked perfectly. The fries were hard and cold. After I asked, she did bring more and they were better. When my food was delivered I ask the man to bring catsup , which I requested when I ordered, he said ok and never came back. We had to wait at least 10 min. when we finally saw our waitress again and asked her to bring some. Another 10 minutes I got some. While waiting I got up and went to another table and got the A1 so I had something. The waitress was asked to bring my husband some more tea and he never got it. It wasn't that busy as we came at 3pm. Not sure why service was slow. I think she was trying to take care of everything for everyone and bring out orders for other tables at one time. When someone just needs tea or catsup that does not work.
As a Veteran the service was impeccable and I appreciated your service today. :-)
It was my husband’s birthday! The server, Izzy, was great!!
And she brought him 2 squares of creme brülee cheesecake for his birthday👍🏼
The food tasted great until I found a hair in my food. The manager apologized profusely and took it off my bill. He also offered us free dessert, but we politely declined. The service was great despite it being a Saturday night. I made reservations. I highly recommend doing so if planning to go on a weekend. We were seating right away, while it was 1.5 hour wait for those who didn’t make reservations.
Dinner was great as was the service.
Isiash is absolutely the best server there is !!!
My husband enjoyed his dish however my dish was not good. We were informed by our waitress that the dish I ordered had recently been re-vamped. It did not taste the same at all. I ordered a side of vegetables and they tasted like they came straight out of a steamer bag with no seasoning or flavor of any kind. Normally our experience with the food has always been great but unfortunately I personally cannot say the same this time.
Food was ok. My steak was ok, but I've had better. My wife's food was good. Didnt like how we waited over 10 minutes to be seated when we has a reservation. Apparently our table had to be cleaned of. Server was friendly.
Great service and food. Would definitely return and eat here again.
Sarah was a great waitress
All food done just right
Food not cooked properly will not eat here again
The food and service was outstanding, however, due to the insane noise level we probably won't be back. Very difficult to have and enjoy a conversation across the booth table. We seemed to have been centrally located, so maybe another spot would have been quieter. It would've made a big difference in our overall impression.
Terrific Service and Delicious meal. And the Spinach, Lobster appetizer was to die for!
The food was par for a chain restaurant, but their kids meal options were outstanding. Great service and environment!
Was great service and food
Really average and extremely expensive for the quality offres!
It was just ok
Nothing to brag about
For the money we soent..del frisco or an upscale restaurant we would have spent about the same and the food would have been better
Only negative: coffee was served cold. Waiter quickly made and brought a new cup.
Food was very good, as usual.
Our server Melissa was delightful and very efficient. I had the salmon salad and it was truly delicious! We were seated promptly
The service is great the food is delicious
Our waitress, Shania was excellent!
great food and just a nice place !! We love it !!
It was absolutely amazing. I am so glad I was able to have a great birthday dinner. Thank you!
Great experience. Great food!
Great food and excellent service. What more could you want.
Our server was really nice, and although my reservation was for 6 we arrived 20 mins late but we still got our seats which was really nice. We mainly came for the dessert, and we got carrot cake, which was extremely delicious. Perhaps next time we’ll eat a full course meal.
Everything was good except the couple behind us who would not control their children whose language was all screaming. That was awful!!!
We had a group of 5. We had not seen each other in 25 years. Pur server was perfect. She really made our visit just what we needed. Thanks
The overall experience was very pleasant. Our server Michelle was very attentive. I will say that the lobster tail and rib eye I ordered was a little over seasoned but still edible. It was a Sunday evening so it was pretty quiet and not very busy. Will definitely try out on a Friday or Saturday.