Firebirds Wood Fired Grill - Charlotte - Northlake

4.4
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616 Reviews
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$30 and under
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American
Firebirds Wood Fired Grill is located at Northlake Mall near H & M. We are an American Restaurant and Steakhouse serving authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour for drink specials all day Wednesday throughout the entire restaurant and bar bite specials Monday - Friday 4PM - 6:30PM at the FIREBAR® or on the patio. We offer top-notch service and upscale dining at a modest price. Reserve your table with us today.

Specials

Christmas Eve Special Menus & Offers

Celebrate with family & friends this Christmas Eve at Firebirds! Enjoy our Winter Features menu along with our regular dinner menu. Celebrate Hanukkah at Firebirds with our Winter Features menu aw well. Reserve your table today!

Tuesday, December 24, 2019

New Year's Eve Special Menus & Offers

Start your New Year's Eve celebration off with dinner at Firebirds! The last night to enjoy our Winter Features menu. Our regular dinner menu will also be available. Reserve your table today.

Tuesday, December 31, 2019

What 616 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.4
service
4.3
ambience
4.1
value
Noise · Moderate
86% of people would recommend it to a friend
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m
1 review
Dined 3 days ago
Overall2food2service2ambience3

I was really disappointed with the dinner date I had with my boyfriend last night. We rarely eat out since he travels for work so I made a reservation to surprise him with a nice night out.
Keep in mind, I was previously in the restaurant industry for 7 years so I’m pretty understanding...

1. We sat and waited for 4-5 minutes before we were greeted...it happens so not a big deal.
2. My bf’s steak was supposed to be MR and it came out hardly cooked. He NEVER sends back food but I waived down our server who agreed it was undercooked. It was also fattier than expected even compared to mine and we got the same cut.
3. The manager brings it back over and hardly says a word, not even a simple “sorry about that!” ...he walked away before asking if it was cooked enough. It wasn’t.
4. Bf’s drink is empty and wasn’t refilled until we got the check. I was done eating by the time his steak came back out.
5. He was done picking at it and had given up by the time anyone came back to check on us. I felt so bad as he mentioned he’d just finish cooking it at home later.

I had even planned to order another drink and a dessert after our entrees but I was upset at this point and just asked for a box (we fed everything to our dogs) and check so we could try to salvage our date night.

$70 for 2 steaks, add side of shrimp, a martini and a soda...I would have gladly spent $100 on a great meal but left wishing I had picked another restaurant.

L
Charlotte
9 reviews
Dined 4 days ago
Overall5food5service5ambience5

My daughter had a great time celebrating her 18th Birthday with her friends. Thanks for the great service!

l
1 review
Dined 5 days ago
Overall3food3service3ambience4

we recently went to Firebirds in sonecrest.. the steak there was one of the best..at northlake..could have gone to outback.. a real disappointment in the way it was cooked.

OT
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

The Philadelphia Cheesesteak rolls are delicious

RD
Richmond
2 reviews
Dined on November 11, 2019
Overall1food3service4ambience3

Ran out of lobster was extremely disappointing plus had to wait an extra 30 min even though we had reservations

TS
1 review
Dined on November 11, 2019
Overall5food5service5ambience5

I love Firebird's its my husbands favorite restaurant. My husbands a Veteran and I so appreciate how Firebird's shows appreciation.

OT
Charlotte
6 reviews
Dined on November 11, 2019
Overall5food5service3ambience5

We both had steaks which were very good.

SS
New York Area
1 review
Dined on November 11, 2019
Overall5food5service5ambience5

Wonderful tribute to veterans and family on this visit. Every seat in the house was filled. Food and service top notch and perfect!!

r
Charlotte
6 reviews
Dined on November 11, 2019
Overall5food5service5ambience5

The veterans day free meal was great, we love it and come back for more. The steak and lobster was delicious.

CM
1 review
Dined on November 11, 2019
Overall4food4service5ambience3

We enjoyed being served by Cali. She is an excellent server.
The food was good and the ambiance was very nice as well. This is probably the best location out of the three that we have dined at different times.

BM
Naples
1 review
Dined on November 11, 2019
Overall4food3service2ambience3

Our steaks were cooked perfectly. The fries were hard and cold. After I asked, she did bring more and they were better. When my food was delivered I ask the man to bring catsup , which I requested when I ordered, he said ok and never came back. We had to wait at least 10 min. when we finally saw our waitress again and asked her to bring some. Another 10 minutes I got some. While waiting I got up and went to another table and got the A1 so I had something. The waitress was asked to bring my husband some more tea and he never got it. It wasn't that busy as we came at 3pm. Not sure why service was slow. I think she was trying to take care of everything for everyone and bring out orders for other tables at one time. When someone just needs tea or catsup that does not work.

OT
Charlotte
3 reviews
Dined on November 11, 2019
Overall5food5service5ambience5

As a Veteran the service was impeccable and I appreciated your service today. :-)
Thank you

OT
1 review
Dined on November 10, 2019
Overall5food5service5ambience5

Best ever!

Report
v
Charlotte
4 reviews
Dined on November 9, 2019
Overall5food5service5ambience4

It was my husband’s birthday! The server, Izzy, was great!!
And she brought him 2 squares of creme brülee cheesecake for his birthday👍🏼

KG
1 review
Dined on November 9, 2019
Overall3food2service5ambience5

The food tasted great until I found a hair in my food. The manager apologized profusely and took it off my bill. He also offered us free dessert, but we politely declined. The service was great despite it being a Saturday night. I made reservations. I highly recommend doing so if planning to go on a weekend. We were seating right away, while it was 1.5 hour wait for those who didn’t make reservations.

OT
1 review
Dined on November 8, 2019
Overall5food5service5ambience5

Dinner was great as was the service.

JA
Charlotte
7 reviews
Dined on November 4, 2019
Overall5food5service5ambience4

Isiash is absolutely the best server there is !!!

EP
1 review
Dined on November 2, 2019
Overall4food2service5ambience5

My husband enjoyed his dish however my dish was not good. We were informed by our waitress that the dish I ordered had recently been re-vamped. It did not taste the same at all. I ordered a side of vegetables and they tasted like they came straight out of a steamer bag with no seasoning or flavor of any kind. Normally our experience with the food has always been great but unfortunately I personally cannot say the same this time.

MS
1 review
Dined on November 1, 2019
Overall3food3service3ambience4

Food was ok. My steak was ok, but I've had better. My wife's food was good. Didnt like how we waited over 10 minutes to be seated when we has a reservation. Apparently our table had to be cleaned of. Server was friendly.

N
Raleigh
1 review
Dined on November 1, 2019
Overall5food5service5ambience4

Great service and food. Would definitely return and eat here again.

OT
Charlotte
8 reviews
Dined on October 27, 2019
Overall5food5service5ambience5

Sarah was a great waitress

All food done just right

SC
Atlanta
3 reviews
Dined on October 26, 2019
Overall1food1service1ambience1

Food not cooked properly will not eat here again

d
1 review
Dined on October 22, 2019
Overall4food5service5ambience3

The food and service was outstanding, however, due to the insane noise level we probably won't be back. Very difficult to have and enjoy a conversation across the booth table. We seemed to have been centrally located, so maybe another spot would have been quieter. It would've made a big difference in our overall impression.

RC
Charlotte
2 reviews
Dined on October 20, 2019
Overall5food5service5ambience4

Terrific Service and Delicious meal. And the Spinach, Lobster appetizer was to die for!

OT
Atlanta
3 reviews
Dined on October 19, 2019
Overall4food4service5ambience5

The food was par for a chain restaurant, but their kids meal options were outstanding. Great service and environment!

MT
Tampa
2 reviews
Dined on October 11, 2019
Overall5food5service5ambience5

Was great service and food

A
Charlotte
2 reviews
Dined on October 10, 2019
Overall1food1service2ambience2

Really average and extremely expensive for the quality offres!

OT
Charlotte
3 reviews
Dined on October 6, 2019
Overall4food2service5ambience4

It was just ok
Nothing to brag about
For the money we soent..del frisco or an upscale restaurant we would have spent about the same and the food would have been better

r
Charlotte
19 reviews
Dined on October 4, 2019
Overall4food4service3ambience4

Only negative: coffee was served cold. Waiter quickly made and brought a new cup.

Food was very good, as usual.

DE
Charlotte
3 reviews
Dined on October 1, 2019
Overall4food4service5ambience4

Our server Melissa was delightful and very efficient. I had the salmon salad and it was truly delicious! We were seated promptly

OT
Charlotte
2 reviews
Dined on September 28, 2019
Overall5food5service5ambience5

The service is great the food is delicious

OT
Charlotte
3 reviews
Dined on September 28, 2019
Overall5food5service5ambience4

Our waitress, Shania was excellent!

SJ
Orlando
3 reviews
Dined on September 21, 2019
Overall5food5service5ambience5

great food and just a nice place !! We love it !!

MH
1 review
Dined on September 15, 2019
Overall5food5service5ambience5

It was absolutely amazing. I am so glad I was able to have a great birthday dinner. Thank you!

OT
1 review
Dined on September 14, 2019
Overall5food5service5ambience5

Great experience. Great food!

CK
Atlanta
2 reviews
Dined on September 12, 2019
Overall5food5service5ambience5

Great food and excellent service. What more could you want.

DA
1 review
Dined on September 11, 2019
Overall5food5service5ambience4

Our server was really nice, and although my reservation was for 6 we arrived 20 mins late but we still got our seats which was really nice. We mainly came for the dessert, and we got carrot cake, which was extremely delicious. Perhaps next time we’ll eat a full course meal.

F
Charlotte
1 review
Dined on August 30, 2019
Overall4food4service4ambience4

Everything was good except the couple behind us who would not control their children whose language was all screaming. That was awful!!!

S
Western NC
1 review
Dined on August 29, 2019
Overall5food4service5ambience3

We had a group of 5. We had not seen each other in 25 years. Pur server was perfect. She really made our visit just what we needed. Thanks

C
Charlotte
8 reviews
Dined on August 25, 2019
Overall4food3service5ambience4

The overall experience was very pleasant. Our server Michelle was very attentive. I will say that the lobster tail and rib eye I ordered was a little over seasoned but still edible. It was a Sunday evening so it was pretty quiet and not very busy. Will definitely try out on a Friday or Saturday.

Tweets by Firebirds Wood Fired Grill - Charlotte - Northlake