Firebirds Wood Fired Grill - Charlotte - Northlake
I typically have lunch at Firebirds 1-2 times a month and I’m usually pleased with my overall experience. This particular visit was highly disappointing. There was a hair in my salad. I informed the waitress and she apologized and got me a new salad. The cook (I assume) he didn’t introduce himself came over and asked “oh there was a hair in your salad” and apologized but made no concessions for the fact that I had to wait for my food while my friend ate her salad and for the fact that there was a disgusting piece of hair on my salad. Things happen but I wasn’t happy at all at how Firebirds handled it.
Always good food. Great value on wine night. Please build one in Denver N.C.
We celebrated my Mother’s birthday at Firebirds. The manager Dominic made the special occasion memorable and delightful. The waitress and staff provided the best food, service and experience for my family. I’m very happy I chose this restaurant. They made this occasion the best experience for my mother’s birthday.
Thanks Firebirds at Northlake!
Worst steak I have had in a long time. May be a one off but my $28 ribeye ordered medium rare can out well done and in pieces (cap was cooked off of the steak and separated). Other ribeye was not a ribeye as it looked like a sirloin. When server finally came (with the check) to check and we stated the issue without touching the steaks she got her manager. He said he would recook the meal but everyone else was done at that point. Very disappointing
Their portions are sizeable but not laughable. I enjoyed my meal and the service was adequate.
Spinach salad is fantastic! Would return for just that. The ribs also had great Flavor and fell off the bone. Enjoyable dinner!
Food was good, service was meeehhhh... We will go back when they have another special.
Our service was exquisite! The waiter answered any questions I had with a smile, and made some amazing food recommendations to us! On top of that, they brought me a birthday dessert and card signed by the staff to help celebrate my birthday! We will definitely be going back!
I took my daughter for restaurant week. She ordered off the regular menu because she wanted Salmon. I ordered from the special menu and was blown away by the Hiney Chile Grilled Pork Chop. I was outstanding. My only complaint is that it's not offered outside of restaurant week. That was the most moist delicious chops EVER.
My food didn’t come out right the first and second time. And there was no seasoning.
It was awesome food for our anniversary of 12 years
Excellent! Can't wait to go back! Those desserts, Brownie and Butter Cake, were out of this world.
Girls night! Great for groups who want good food and atmosphere.
It was the first time visiting Firebirds with the family and the food was excellent. The service as well. There was a recall on basil and the manager handled the situation well by telling us the situation and offering us a different menu option. Overall, the experience here was amazing; my family and I will be back again.
The green beans were a little bland and the halibut was quite dry. Our waitress was very nice but subpar.
Arrived for our reservation and were escorted to our table. Nice place with a lot of activity at bar and restaurant. Drinks from bar were very well prepared and served. We Ordered prime rib and grilled flounder. Food and presentation was very good. Service was very good. I would recommend as a good place to go for business or pleasure.
We were there for our youngest’s 20th birthday and our meal was delicious. They had salmon and the Queen’s Feast avocado toast salad and the scallops were especially good. The Ooey Gooey butter cake is out of this world. Wish I could remember our server’s name because she was delightful.
Lex was a great server and the food is phenomenal every time we eat there.
Waiter was not as attentive as we thought she should be.
Restaurant week!!! Great Menu and Great food!!! The restaurant was great, it was not crowded as I was expecting it to be on a Saturday Night!! Very pleasant!!
The new server and unaware management resulted in a very disappointing outing! We left hungry, without eating our dinner nor taking it to-go . Apparently after one manager stated our food was 10 minutes from reaching our table, it was determined our order was never placed. An hour and 15 minutes later we left upset and starving after an apology from the general manager, stating he didn’t understand what had gone wrong. Overall just very disappointing in a restaurant with normally great food and service.
Service was bad. Server didn’t remember what we told him just a few seconds earlier. Food was unflavorful. We were quite disappointed especially with it being a feature week (Charlotte Restaurant Week).
Service as excellent; friendly and very prompt. Food was delicious and cooked perfectly. Took advantage of the Inter Circle prime rib special. Very good value for the entre.
The food and the Service is always top notch there. A great place to take your family and friends when you want to have a wonderful meal and great time with your loved ones.
We enjoyed a wonderful lunch on a Sunday afternoon and the fresh summer salads and entrees were delicious. Our server was courteous and prompt, and brought an unexpected delicious free cheese cake for our friend who was celebrating a birthday. Excellent food for a good value !
Service and food were excellent! The noise in the dining roon was very loud...hard to hold a conversation. A booth would have been better than a regular table I think as far as the noise goes.
This was the perfect place to meet with long time friends. Everyone enjoyed the food!
We were visiting the area and were looking for some healthy options such as grilled fish or steak which Firebirds had. We had problem finding the restaurant as it sits back behind a pizza place. The lightning was a bit dark and high ceilings made the noise level high so conversations can be challenging. I ordered the Wood Grilled Salmon which was good but a bit over cooked. The spiced pecan green beans were very good! My friend had the Portabella Sandwich and said it was delicious. She couldn’t even finish it as it was a large portion. The menu has a good variety of items! We had good service and would try this place again.
This was my first visit here. Great experience, great food and great service
My experience was great. I cant complain at all. Isaiah was excellent. He even gave a recommendation on dessert for the cheesecake, which was absolutely delicious. I tend to enjoy Firebirds everytime.
Food is always great, as is the service. Good variety.
We had a horrible experience thia time around. The only thing we like was appetizers. Will not be coming back.
Food was good but more attention to details regarding cleanliness needed. Dishes needed to be returned.
Fabulous, my favorite restaurant!!!
We went there for lunch to celebrate my mom's birthday - 85th. I commented about it when I made the online reservation. Every single server/staff member wished my mom a Happy Birthday! Dessert was provided with a decorative plate as well! Great meal!
The food was great as always, but our waitress didn't appear to be happy she was there. We were there for a special occasion and it kind of placed a damper on the mood.
The food was just okay. I ordered a medium well and I got a well done steak. Another one of my guest was served a piece of salmon that looked a lot smaller than someone else who ordered the same thing.
I was not at all impressed.