Firebirds Wood Fired Grill - Charlotte - Northlake
It was nice.
We ordered 3 filets all done the same way. One was slightly overdone and they went above and beyond to make it right. Exceptional customer service!
My ribeye wasn’t as tender and succulent as I would like.
I joined a large party of 20 people.There were 2 servers" GREAT" Food was fantastic! I had leftover food and my plate was taken away to be put in a to go box but was not return with the amount that was left on the plate. Go figure! A little bummed at the end of a celebratory night.
Food was delicious..loved the spinach salad and my friend loved the fish tacos. The service was great and not intrusive at all. We took our time and never felt rushed. Loved this place.
Good food and atmosphere. No major issues.
Wife thought steak was just ok. It was a filet, but cut was off
Limited menu choices and beer/wine too expensive. Overall, not worth the price paid.
Burger was burnt. Waitress was extremely slow. The Jalepeno deviled eggs were good, however the only thing that made them jalapeno is that they had jalapeno slicees on them.
Our server must have been new. We asked her several questions about the menu and when she would go ask someone for help about the questions she never returned with an answer. The meal was ok but not worth the price. We also ordered desert to go and it took 15-20 minutes for her to bring it to the table after we had already paid the check. Not impressed for our first time there.
Service was excellent! Food was excellent! Our server, I am sorry I do not remember the young ladies' name, but she was attentive to the perfect degree....we were attended to with just the right measure which also allowed my manager and I to get the work done we needed to finish during the luncheon.
We will definitely be repeat customers for business and recreational events!
Friends came from out of town and I wanted to go somewhere close to home. The menu had items we all liked. I made a reservation and we were seated within five minutes of our arrival. My husband is picky about where he sits. We were lucky to be seated by the fireplace. Very nice seats! All had a good time.
We all had salmon dishes. Excellent taste all around. Superfood salad is very good.
Great food and service. Atmosphere was good.
Excellent experience as always. Staff is exceptional. Thank you!
The staff made our anniversary special we got a dessert and card signed by staff. It was a super sweet gesture. The food was amazing. Will definitely be back.
Although the the restaurant had a nice ambiance our waitress had a very drab attitude which was turn off seeing that I was there celebrating my birthday with my family. Also the food was mediocre. Needless to say I won’t be going back & will warn others about my experience.
Great experience. Food was good, service friendly. Recommend reservations. A bit pricey - Nice 3 course dinner with featured cocktails about $60-75 per person.
The evening was great,the food was delicious. I was so pleasantly delighted. My server was amazing. I will be going back very soon.
This was not my first time here but it was probably the best experience I have had. The cocktails, food and service were great! Our waitress Danielle was very good. Not overbearing but very available and answered all of my questions. Philly cheesesteak egg rolls....OMG. Very good. The Moscow Mule....seemed like it could use more alcohol but I was mistaken once it started sneaking up on me. Haha. It was very smooth. So smooth that I could barely detect the alcoholic content. It was perfect. The lobster queso dip was good as always. I was given complimentary creme brûlée cheesecake squares (2) for my birthday. Listen, I don't eat cheesecake BUT I ate this and enjoyed it. Firebirds is always on my list of places to go.
Had a group of 6 friends and all was perfect. The price, the food, the service all was on point and I look forward to doing it again!
Our server, Chandlor was absolutely WONDERFUL! She was attentive and went above and beyond to ensure our dining experience was excellent. The food was delicious and cooked to perfection.
Nice selections on the menu and the wine list, while not long, has some decently priced wines. Desserts are enormous (and very good). Service was outstanding.
Great food and wonderful service. Loved the huge salad and the wine . Great steaks
Great experience overall the management was great. How burger was salt and he fixed it right away. He came to the table and told us that our food had drop and it will be out shortly. He apologized for the delay and gave us an extra lobster queso. The experience was so great that we did even notice the wait. I definitely will be back
We visited Firebirds multiple time but this by far our worst experience ever. Celebrating our 10 years wedding Anniversary and decided to do it at this location. Order center cut sirloin on medium but got served rare. Our server never checked back on us to make sure everything is fine. Drinks are never got refilled at all.
The service as well as the food was fantastic. This was the second year in a row I haven’t brought my fiancé and it may be three next year.
My wife and I went there for our Valentine's Day dinner and as usual we were NOT disappointed. The food was amazing. Our waitress was top notch! We will definitely be back for sure. I put a more detailed review on Google.
We celebrated Valentine’s Day and my Birthday.
My favorite place to go!
Drinks were good. Food was good but was only warm and not hot once we got it. Overall great experience. However, the server, although she was nice, I did short her tip. Having been a server before, the rule when you have a couple is cater to the woman & attend to the man. Not the other way around. She was subtle but both me & my bf noticed everything. The differences between her interactions with him and how she could barely make eye contact with me for no longer than 3 seconds caught both of our attentions. Luckily for her, instead of making a scene, I just shorted the tip and made it a card tip instead of cash. Bottom line, server should be mindful of her actions & interactions with men she may find attractive when he has a woman sitting at the table with him. It’s tasteless & rude.
Had a 7:45 Reservation but restaurant was already out of items on the menu was very disappointed!
We were sat promptly and Emily was right there to take care of us. Her knowledge of the specials and the core menu, were on point. Our glasses never got low and our plates were cleared in a timely manner.
The Crab Cake shareable was a perfect way to start. Our Dinners were amazing. Emily was spot in with asking my wife if she wanted her filet butterflied, with being well done. The port mushrooms were the best I’ve ever had.
We will return and request Emily.
Great Valentines Dinner
Every thing was exceptional, the service good, friendly, the food was done perfectly.
Excellent food and service! WILL BE BACK!
LOVED THE STEAK AND MY WIFE LOVED HER SALAD AND SOUP.
It was a fun place but a bit pricey and noisy. Food was delicious though.
It was amazing!!!!!!! I really did love it from the food and the people it was amazing!
My husband and I took each other there for our Valentines Lunch since I had to work that night. Our food was delicious, and the service could have been MORE ATTENTIVE by our server that afternoon. He did not fill my husband’s ice tea glass very often. All in all, out lunch was good!
When I dine at Firebirds, I always have a wonderful experience. Staff is friendly, the food is great and ambiance is good. Noise level, it can be a bit loud - it's understandable due to several conversations happening (understandable). The noise level, would not deter me from dining at Firebirds.
Keep up the great work!
Everything was great. Our waitresses were pleasant. It was my mother’s 50th Birthday and she had a excellent time what made it even more memorable was the birthday card signed by the staff!
We had a big group of 10 of us sitting at a table so I know it is challenging to service a group. I was looking forward to having the bread with the oil but when we ordered 3 different appetizers, didn't get the bread :( I didn't realize we weren't getting the bread till we got our meal. Not sure if it was because of the size of group or the lunching hour (we got there at 11:40 and we didn't get our meal till 12:35. We were clock watching at that point because we needed to get back to work. -- we didn't have time to get dessert and this was a celebration luncheon for us so that was disappointing. I might go there again for a group lunch but no likely. Way too many other options in that area to take a chance on this kind of service. I still tipped at about 14% because i am not feeling like this was any fault of the servers. Maybe training new cooks to prepare for the Valentine's rush?