Firebirds Wood Fired Grill - Chadds Ford
We had a great time. Our server Katy was delightful
I’ve been to Firebirds on several occasions. They never disappoint.
Three families who were seated after we were got food delivered to their tables before we were served.
FREQUENT OFTEN HAPPY HOUR NOT AS GOOD AS IT USE TO BE AND DRAFT BEERS NOT A GOOD SELECTION FOOD IS GOOD THOUGH
Excellent food and service, as usual. Recommend it highly.
This was our 26 wedding anniversary and I was surprising my wife with the reservation because we were there one time before and everything was great, that time. This time it was underwhelming, I ordered a medium well rib eye and it was VERY well done. We ordered a glass of beer and half way through our dinner we ordered another glass the waitress went to get it and came back and said that they changed from that beer to a different one so we would have to order something else. When I went on line to make the reservation I checked off the special occasion box and it asked what the occasion was I wrote anniversary and thought to myself that it would be nice Firebirds is going to somehow acknowledge our anniversary. Not even a happy anniversary or anything, why ask on the reservation page? In closing I was very surprised and kind of disappointed.
My parents came in for a visit, we waited forever, all of our meals were no longer warm when served, the manager asked if she could do something and offered a round of drinks, it was nice of her but too late. My previous experience with this restaurant has always been favorable. I hope it was just a bad night.
Always great food! Gets a little loud, so tell your friends to speak up. A funny thing happened last time we were there. One of our dinners was a little cold when arrived and sent back. It was brought back perfect and we thought that was that. No less than 4 different staff members came over throughout the night to see if everything was all right!! I have never seen this kind of concern anywhere for anything in my life!
James service was excellent beside the usual good food and ambiance.The Manager visited us too. Thanks
Very good experience. We have been to this restaurant several times. Good food and good service.
I go every year for my Mothers Birthday and she loves it ♥️
Music part of time too rappy and rocky for dinner. Pet peave.
Enjoyed my night. We had aswome service. The waiters where perfect. Only thing was the salmon we order wasn’t that tasty 😩. Other than that, everything was perfect.
Went for a birthday dinner. We had the filet with blue cheese crumbles and the prime rib. Both were excellent as were the sides (broccoli and baked potato). Everything was served hot and prepared properly. Had a sangria made with Moscoto - delish. Only wished we could get salads as side dishes.
The food and service was very good. We plan to go back often.
Extremely friendly staff. Service was spot on. Food was perfect. We even had car trouble. The manager could not have been more understanding. Wonderful night out even with the xtra drama.
Service was Excellent! incredibly friendly! Food as always delicious!
Great experience and first time at Firebirds.
Our server was great. Food was very good. I'm glad we came back. We have been here quite a few times and had one bad experience so we stayed away for a bit. Glad we went back and we'll be there again. If interested, our bad experience was related to timing with the kitchen on a very busy night where one meal came out and when the second meal came out it was cold and had to go back. I felt a manager should have stopped by but that didn't happen which is unusual because usually a manager always makes the rounds.
The only reason I have the food a 4 star was because they removed the pepper encrusted sirloin...
Food is always amazing !
Manager made sure our table was well off all night long , waitress was personable. Ala and all great time ...
Firebirds'. food and service is always outstanding. I recommend it highly.
We love Firebirds and hadn't been there in awhile. Upon coming back, was pleased to find service was outstanding - as expected. Manager Eric does a great job. Really fantastic - recognized us as came over to speak with us. However, food and drink had changed, and not for the better. The signature Double Black Diamond Martini - now a different kind of vodka - pineapple plus fake pineapple flavor = taste that was not up to snuff. Not as good as original. Plus, the last sip was all pineapple "pulp." No thanks. The bacon on the BLT salad - typically always a hit - was so over cooked it practically hurt my teeth if I wasn't careful. And the blue cheese filet - used to be topped with overflowing amounts of mushrooms and blue cheese. Now, on top of an undercooked steak (didn't want to wait and send it back), was barely a thin layer of blue cheese - no chunks. I'm sure management would've been amenable to fixing the filet - but just disappointed things have changed in general with several things - and not for the better. Must be a chain mentality thing now.
LOVE THIS PLACE! ONLY SHORTCOMING IS WHEN DINING ITS HARD TO HEAR CONVERSATION FROM ACROSS THE TABLE. PERHAPS SOME ACOUSTIC PANELS COULD BE ADDED OR MORE SEPERATION FROM BAR AREA. THEN COULD REC FOR ANNIVERSARIES, COUPLES, QUIET CONVERSATION, COZY DATE, BELOW...
Had a really nice time here. It was our first time and the manager Jason was so friendly. We did wait a little bit before our waitress came but the manager came over and took our drink order after he found out we were waiting. The seared tuna salad was great. It wasn’t too loud and the drinks were yummy! The service was OK and I would definitely go back again.
It was OK. About 1/2 way between Chili's and Harvest (both quality and geographically speaking.
I liked the wood-fired grill part of it. Interior decor was nice.
Food was OK. We had salmon and scallops.
Server was 19 (yes, everyone has a first job, but whatever it is, you need to be good at it.)
Wine list pretty basic, and high priced.
Some people dressed up a little - most looked like they meant to go to Chili's but did not want to make the drive ($5 flip flops, beach shorts and t-shirts). I am not a clothes snob, but if you go to a nice restaurant with a tablecloth - try to match the look.
Good food and service.
Two steak orders were dry and overdone and were sent back, one chicken with cilantro was over cooked and bland. They did bend over backwards to make us happy but nothing can make up for badly prepared food.
Went with 4 people. 2 1/2 food was good. Had to send back steak 3 times. First, raw then well done. Third time just ok. Kristen apologized several times and no charge for their steaks and drinks. This is not the norm?
We've had great food here in the past but the past few visits have been extremely disappointing. The food took more than 3/4 hour to arrive. Steak was overcooked, no hint of a server asking if we'd like more coffee or water or anything. After the food finally arrived and I noted that the filet was mid well instead of mid rare, the manager came over and offered a free dessert or a discount off the bill but really we were so done by that point. They did take $20 off (no WAY I was staying around to see how long dessert would take to arrive) but it didn't make up for the really bad service and sub-par food. Oh, also when the food arrived I asked for extra butter and sour cream for the potato - I got one small dipping cup with a teaspoon of butter.
We had to wait 30 minutes for our food to come out. I noticed other customers were also waiting for their food. Servers were offering people more bread and drinks while waiting. One table was given free dessert for having waited long for their food
The food is nothing special for the money. And each dish seemed to have a stale odor, like the food was close to spoiling. Anything cooked on the grill has too much of a char taste, more like its been burnt, not charred - it makes the food bitter. This is my last time at this restaurant.
They didn't have our reservation even though I got a confirmation from Open Table. But they were pretty empty so we didn't have a problem getting seated.
2 in our party of 4 had your prime rib. Both prime rib orders came out dry. I don't know if it was the meat or how it was prepared. As a result, neither of us finished it. I would never recommend the prime rib to anyone.
Firebirds' continues to be an outstanding place to have dinner.
Food was excellent. Service was outstanding. Will be back soon
Everything about this restaurant was wonderful. The food choices were strong and would appeal to any diner. The appetizer came out quickly, and there was enough time between the appetizer and entree. The drinks were super, and the wine selection was more than adequate. What was really special, though, was the attentive serving staff. I've never had better. My steak wasn't cooked correctly, and I had everyone from the chef, to the restaurant manager, to the server apologize and get the situation corrected as quickly as possible. My husband spilled something on his shirt, and our server went into the kitchen and brought back club soda and a cloth. Who does that for its guests? She did.
Thank you Firebirds Wood Fired Grill
A great anniversary dinner. Food and service were excellent.
Firebirds, It was my Birthday and a special one, and everyone went all out to make my dining experience with my wife an exceptional experience, highly recommend this restaurant, food and service is above the best.
We were seated promptly. We did not receive any drink menus when seated.
Wings were good. The house salad had unripe watery tomatoes and lacked flavor.
I had to ask for bread 3 times. By the time it came we were halfway through the meal.
I had the salmon. If over cooked salmon, flavorless mashed potatoes and unseasoned vegetables that looked like they came from the frozen food isle are what you like then this is the dish for you.
My friend had the mahi entree (per the recommendation of the person that seated her). It doesn’t come with vegetables (although when the server was asked she was told it did). So she ordered a side of the same frozen vegetables that I had. She said that perhaps she would come back for drinks and the wings at the bar but not for dinner.
Dessert and coffee were fine. I had the key lime pie and my friend had the brûlée cheesecake.
I have no need to return to this place.
Excellent, a great dining experience.