Fire & Ice Restaurant

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1. JJ

   JoJo

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience3

   Food and service were amazing. Building is undergoing se construction right now so little bit of dis organization. But looking forward to going back when it's all completed!!

   Report
2. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Excellent service, did not have any issues, even with the construction going on!

   Report
3. KS

   KevinS

   Chicago

   1 review

   3.0

   1 review

   Dined on June 19, 2022

   overall3food2service4ambience3

   The food. The $46 ribeye was tough and chewy. Horrible for that price. It was bad! Not prime for sure or old meat. Staff was nice.

   Report
4. j

   joseph

   1 review

   5.0

   1 review

   Dined on June 17, 2022

   overall5food5service5ambience5

   I’ve been coming here for almost 7 years and have never been disappointed. Food is always great and service is impeccable

   Report
5. C

   Cass

   1 review

   2.0

   1 review

   Dined on June 13, 2022

   overall2food2service3ambience1

   The food was really basic hotel food. It wasn't that great, but it wasn't the worst.

   Report
6. R

   Randy

   1 review

   3.0

   1 review

   Dined on June 13, 2022

   overall3food3service3ambience1

   I was disappointed in the atmosphere and the bar was closed for renovations. Sure could use a complete remodel. They should splurge a little bit and get some more professional looking signs to tell you where to even go! And what is up with the long narrow hallway?

   Report
7. BP

   BeePee

   Kansas City

   1 review

   4.0

   1 review

   Dined on May 29, 2022

   overall4food5service4ambience3

   Food tasted great. Restaurant was being renovated at the time of our visit. Because of this we didn’t get the full experience advertised on the website. Still gave 4 out of 5 stars.

   Report
8. R

   Renee

   1 review

   4.0

   1 review

   Dined on May 28, 2022

   overall4food4service5ambience3

   Restaurant under renovation so the ambience wasn’t as nice as usual. Exceptional service.

   Report
9. RR

   RobertR

   1 review

   5.0

   1 review

   Dined on May 28, 2022

   overall5food5service5ambience4

   Food was amazing and service was great have been there many times and never disappointed

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10. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 21, 2022

    overall5food5service5ambience5

    Excellent food in a very nice hotel. Friendly service!

    Report
11. SK

    StaceyK

    1 review

    3.0

    1 review

    Dined on May 19, 2022

    overall3food3service5ambience3

    The Shrimp Marinara was mediocre - very bland and tasteless. The rest of the meal was really good. However, their blender was broken and the drink menu was limited. The drinks we did have were HORRIBLE. I would say stick to something that comes out of a bottle - you'll be safe.

    Report
12. TS

    TomS

    1 review

    1.0

    1 review

    Dined on May 19, 2022

    overall1food3service3ambience1

    Restaurant is under major construction!!! We were in town for my daughters college graduation and wanted a unique dinning experience. Avoid this restaurant. The website and employees' did not mention this when making reservations. Atmosphere is horrible while under construction. Dinning room was a bunch of open seating with plywood walls. Small bar is open outside the restaurant next to the pool. Everyone who walked up to the hostess check-in was shocked at what the dinning room looked like. Complete false advertisement. Food was ok, nothing special. We wanted to just walk out but since it was graduation weekend for Missouri State all the restaurants where packed. It may be nice when the remodel is done but defiantly not worth it right now and since they did not mention the construction I will never go back. Totally disappointed Tom Scanlon

    Report
13. QT

    QTgeoff

    Kansas City

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food5service5ambience4

    Great service from Courtney! Food was amazing. They did raise the price of the brunch by $5.00 since Easter so it is definitely a bit pricey but everything else was great!

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14. P

    Poodles

    Nashville

    4 reviews

    4.0

    4 reviews

    Dined on May 8, 2022

    overall4food5service5ambience3

    The Lamb was define as were the filet steaks. They were doing some remodeling so I look forward to going back.

    Report
15. D

    Donetta

    1 review

    3.0

    1 review

    Dined on May 7, 2022

    overall3food4service4ambience1

    Atmosphere was not at all as described and food was overpriced but the food was good overall and the service was good.

    Report
16. DJ

    DJones

    1 review

    5.0

    1 review

    Dined on May 1, 2022

    overall5food5service5ambience4

    Amazing! We will definitely be back. Loved all the food and the drinks

    Report
17. e

    execfw

    Dallas

    93 reviews

    vip
    1.0

    93 reviews

    Dined on April 30, 2022

    overall1food3service3ambience1

    What a dump. Bar under construction. Temporary bar out by the pool where it feels like a sauna. Restaurant itself feels like you are in a warehouse. Dusty, dirty, and nasty. Food OK, although not many choices. Wine choices very limited. Go somewhere else; pretty much anywhere else.

    Report
18. A

    Anthony

    1 review

    2.0

    1 review

    Dined on April 29, 2022

    overall2food1service3ambience2

    Decided to try Fire and Ice based on reviewing the menu online as well as my wife's interest in trying someplace new. Made reservations and was seated promptly when we arrived. When dining out my primary interest is food quality first, service quality second, and ambiance third. On that premise the ambiance is passable although if I were trying to make a good impression on a date I would look elsewhere, service was pleasant but nothing beyond that, and first and foremost the food was NOT good. My wife ordered the duck, which was acceptable but not what was expected. The duck portion was one breast served with one half the plate covered with clumpy plain white rice with cooked sliced bell pepper to one side of the rice and the duck breast to the other side of the rice. Taste was good enough and my wife was satisfied. I ordered the breaded "so called" ribeye steak with garlic mashed potatoes, and greenbeans. The potatoes tasted like instant potatoes, greenbeans were either canned or had been reheated so many times that they took on the appearance and taste of canned, and last but least the "so called" breaded ribeye was terrible, I have eaten low grade hamburger that was much better in taste and texture. The breading was supposed to be panko and parmisian and was so salty that I was washing each bite down with water. I scraped the breading off a portion of the "ribeye" to avoid the breading to reveal the steak that was maybe 3/8th of an inch thick, additionally it chewed like rubber to the point I couldn't sufficiently chew it enough to swallow. IF you have read this far, I'm not one to write reviews but wrote this to save someone else the disappointment of going here, I will not return, by the way the breaded ribeye dinner was a $27.00 plate, I know what a ribeye is and tastes like and this was not it, you could not ruin that cut to that extent. I could have complained to the server that it was unacceptable, but didn't want to ruin dinner for my wife.

    Report
19. JG

    JeffG

    Cleveland

    1 review

    5.0

    1 review

    Dined on April 21, 2022

    overall5food5service5ambience2

    Dinner was great. Courtney provided great recommendations and excellent service. Only reason for the fair on "ambience" was because they are renovating so there was a lot of construction going on. Glad they were open though, great time and great meal. Will visit again next time we are in Springfield to see how the renovations turned out.

    Report
20. HH

    HollyH

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    Amazing brunch, wonderful friendly service. Will definitely be back.

    Report
21. CR

    CarolynR

    Phoenix

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    Wonderful brunch, food was delicious, servers polite and professional. Will be back

    Report
22. GE

    GregoryE

    1 review

    2.0

    1 review

    Dined on April 7, 2022

    overall2food1service4ambience3

    Food was terrible, over priced based on the poor quality. Worst Pad Thai I have ever had, over cooked.

    Report
23. JL

    JohnL

    1 review

    5.0

    1 review

    Dined on March 31, 2022

    overall5food5service5ambience5

    Great food and great service, would come back for sure.

    Report
24. OT

    OpenTable Diner

    Tampa

    2 reviews

    5.0

    2 reviews

    Dined on March 28, 2022

    overall5food5service5ambience4

    Delicious food and great staff. Super friendly and greAt service.

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25. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on March 26, 2022

    overall5food5service5ambience4

    Food was delicious!

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26. F

    Frank

    Denver

    18 reviews

    vip
    2.0

    18 reviews

    Dined on March 18, 2022

    overall2food3service3ambience1

    The ambiance cast best be described as high school cafeteria. The food is “okay”. Some of the drinks are absurdly priced.

    Report
27. VR

    VestaR

    Springfield

    1 review

    2.0

    1 review

    Dined on March 16, 2022

    overall2food2service5ambience1

    Paid nearly 50$ for an overcooked steak, my wife asked for a medium rare steak as well and her’s was undercooked, this restaurant was recommended by a friend of ours this was our anniversary so we went the experience was pretty bad to say the least only exception was our waitress was good, I’ve been to many other places that charge 50$ for a steak and I get an actual good steak

    Report
28. SR

    StevenR

    Kansas City

    1 review

    4.0

    1 review

    Dined on March 16, 2022

    overall4food5service5ambience3

    A bit loud and smaller than I figured. Food was great

    Report
29. OT

    OpenTable Diner

    Austin

    3 reviews

    2.0

    3 reviews

    Dined on March 12, 2022

    overall2food4service2ambience1

    Located in a hotel . Server place is near the pool and the chlorine smell was very strong. I had to be relocated to the bar. Steak was good but a lot of menu options were unavailable at 4 pm. Steak was good not great . Probably won’t waste my time coming back here

    Report
30. AC

    AmyC

    Springfield

    1 review

    5.0

    1 review

    Dined on March 5, 2022

    overall5food5service5ambience5

    Love this place. Casual or dressed up, you're good either way.

    Report
31. DG

    DaveG

    1 review

    4.0

    1 review

    Dined on February 19, 2022

    overall4food4service5ambience4

    Always love the place, they are just doing a little remodeling now. Dave and Lisa, Ofallon, mo.

    Report
32. CM

    ChrisM

    1 review

    1.0

    1 review

    Dined on February 15, 2022

    overall1food3service3ambience1

    Not a very nice environment for the cost. We went here thinking it was a "fine dining" place. We sat in a hallway next to the bathroom with missing light fixtures above us. The asparagus was as hard as a rock.

    Report
33. BM

    BabetteM

    1 review

    5.0

    1 review

    Dined on February 15, 2022

    overall5food5service5ambience5

    I love this restaurant. The food and the atmosphere is excellent.

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34. C

    Customer

    1 review

    1.0

    1 review

    Dined on February 12, 2022

    overall1food2service1ambience1

    Our table was in the dark right next to unfinished construction, 3 feet behind the bar where we could be drowned out by the drunks at the bar. We went on a date to a decent establishment and ended up getting a McDonald’s experience. The only positive was that we were under constant supervision by the staff due to being right next to them the entire time.

    Report
35. AC

    AmyC

    1 review

    5.0

    1 review

    Dined on February 5, 2022

    overall5food5service5ambience5

    Always great service. Nice atmosphere. Great food and drinks. Can be casual or dressed up and feel welcome.

    Report
36. OT

    OpenTable Diner

    Lake of the Ozarks

    2 reviews

    4.0

    2 reviews

    Dined on January 23, 2022

    overall4food5service5ambience2

    So this restaurant is currently under construction…and the sliding doors to the pool area are always open. If you don’t mind the smell of chlorine while you eat or the sound of screaming children then it’s great. Courtney, our server was impeccable and the food is very good.

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37. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on January 12, 2022

    overall3food3service2ambience1

    The noise level was atrocious due to active construction. They should close until the remodeling is done.

    Report
38. D

    D4176580

    1 review

    2.0

    1 review

    Dined on January 9, 2022

    overall2food3service3ambience2

    It was over an hour before we received our food. I have been there before and the experience was much better.

    Report
39. MW

    MaryW

    1 review

    3.0

    1 review

    Dined on January 9, 2022

    overall3food3service4ambience1

    Service was good, however we had to return a steak twice for being over cooked. After waiting 15-20 minutes for a new steak (clearly, we were not made a priority), it also came to the table overcooked. We requested the meal to be comped, and even though the server agreed and apologized, we never saw a manager to ask if there was something else they could bring him to eat and still charged him for the tea he had while waiting for his meal. Needless to say, he left hungry and a little aggravated. We heard this was a five-star restaurant and looked forward to the birthday meal. I Feel prices are a too high for a restaurant that is clearly under renovations with limited seating and sitting next to a bar is not exactly five-star quality. We saw a group of kids going to the pool and the space outside the bar area is so open, that the noise level was ridiculous. Finally, the guest sitting next to us closed the door to soften the noise level, and with nowhere else to move, we all had to endure. Unfortunately, servers frequently had to go out to this area to serve other guests, so he closed the door at least 4 times before they finally tried to close it behind them. Again, prices need to be adjusted for the condition of the restaurant. We will not be returning.

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40. RB

    RexB

    Las Vegas

    1 review

    5.0

    1 review

    Dined on January 8, 2022

    overall5food5service5ambience5

    Great food and exceptional service! Highly recommend

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