Fire & Ice Restaurant

The place was clean, the meal was good. My husband's meal was not done. Mine wasn't done enough. It was ok.

The food, what there was of it, was good. The atmosphere was similar to a truck stop, which would have been fine if we wanted to eat at a truck stop. It was a hotel restaurant on the Northside of town, but we had never eaten there, so now we can say we have.

Wonderful place to take your wife, we attended their Valentines weekend dinner and loved the great food and service.

Great place for a nice dinner. The food is great and the service spectacular! Thank you Fire and Ice for a very enjoyable evening!

The service was not good at all. We waited 1 hour for our food. My food was disgusting and the server never even asked why I wasn’t eating my food. Overall the experience was bad. It’s an expensive place to eat so I expected good food and service and all failed.

Having worked for the owner for 15 years, retiring 1 Jan 2010 I was already familiar with the restaurant and we'd eaten there a few times. Everything was outstanding from the check in for our reservation to check out. Service was above and beyond the average in the area and I made sure I let the owner know how great everything was. Though the price is on the $$$ side the food is well worth it. This was our 48th wedding anniversary and we could not have chose an better place.

The food was good, but just good not great. The place has energy but it is incredibly loud. Nothing in there to absorb sound so it bounces everywhere. It is still a good place to east. menu is broad and eclectic so there should be something for all. Overall just okay. But worth the time for sure.

Largest salad portions I've ever seen, quality of the salad was good. Lamb with curry sauce had very good flavor but the meat was not a tender as you would expect for lamb. The chicken fried steak sounded extremely good but was bland and rather tough for being a filet. We Fire & Ice on our list of places to try for a long time but was not overly impressed considering the cost. The bar seemed to be the most happening section of the restaurant. Based on the overall experience I won't say I am never going back.

Food was great, however, ambience and tables, furnitures very hotel like and NOT inviting or romantic or private.

We were expecting a very romantic and upscale restaurant. However, we were disappointed because it is a typical hotel restaurant connected to a convention hotel. It was very noisy and the guests were not dressed according to the menu and design of the restaurant. The food was satisfactory for the price when it should have been over the top especially for the price paid.

Pricey...decent food but did not like my burger. Mite try again because the Pad Thai at the next table looked good.

Great service and excellent food.

Very nice and the staff was beyond kind. I thought they were a little pricy but it was good. The spinach dish was great and the salad was good too. Had the shrimp scampi and it kind of tasted like frozen shrimp with garlic and butter - and a little chewy without any crisp on the outside. I would give the spinach and salad an A, the shrimp scampi a B

It’s in the hotel that sits back off the road a bit.

First time visiting the establishment. It was a double date and it was a beautiful time. Will be coming back

Happy to find such a lovely restaurant in Springfield!
The menu was varied and the chef did a good job executing the meals.

Fire & Ice was a great experience. Very cool ice bar. the food was excellent the tuna and the salmon were great and the Fire and Ice bowl was huge and very good. ambiance I rated as a 4 only because we were seated near a window and there was a lot of activity outside the window wit people going in and out of the courtyard area, but otherwise it was excellent and great value.

For the excellent food quality and above average service, I would recommend Fire & Ice Restaurant.

Was fun. I will go there again.

Great evening, great food, great service! Our waitress Shaylee was awesome!

The food is very bland and average at best. The prices are on the higher end and if the food were better would be OK, but based on the food, it is overpriced. Our cocktail drinks were also not very good.

The creme brulee was perfect, one of the best we've ever had. Nicely priced, especially with it being a hotel restaurant.

Friendly staff and great service. Only issue was that two of the mussel shells from my dish were not steamed enough so the shell would open. Now I know I could have gotten them replaced, but honestly the dish was so good I really wasn’t too worried about it. Our server was fantastic and the restaurant manager was very friendly. My wife loved it also. We will be going back here for sure.

LOTS has changed since we were here last. Ribeye and filet were cooked perfectly but the sides were bland and gross. It's no longer a fine dining experience and is now a bar with overpriced average food. We won't be going back. Very disappointing.

Actually, we loved our dinner experience. Excellent food, outstanding service, and nice menu choices.
We were pleasantly surprised.

Disappointed in the food.....everything was just OK....nothing was really wonderful, except for our waitress.. She was very nice and helpful!

ALL Food was excellent, salad, entree (fillet service was exemplary throughout experience.

We did not get hightop we requested

Hostess and manager were wonderful! I think the food was really good! The drinks for decent, maybe a little more alcohol in the mixed drinks would be good. Our waitress was very friendly but I think got a little overwhelmed due to the place got really busy but the manager did take care of us. It made for a nice graduation dinner for my daughter.

I thought it was a great place to bring my bride! The food was delicious and the service was excellent! I’ll be going back there to eat soon!

Good Food, not enough cooks or lack of training as food service was way too slow with only 2 tables in the lounge on a Saturday lunch.
Food execution was good, but it is more of a lounge than a restaurant.
Hotel lobby reception staff could not care less about the restaurant and its patrons.
The restaurant server was mediocre at best, as she could not remember the first 2 appetizers order.
Then the burger came with fries as we order it with chips.
Soft beverage service was spotty.
The decor is interesting for a lounge.

Really delicious appetizers and entrées and some really scrumptious specialty cocktails. Fun place for business or any night out.

The food was good; the service was okay. My buddy ordered a plate with no shrimp (since he is allergic to shellfish). When it came out it had shrimp all over it. Good thing he looked before he ate it.

We have been to Fire & Ice for Easter buffet in the past and LOVED IT! But this was the worst buffet I’ve ever had, Golden Corral would have been better. $225.00, only 3 desserts, soda cost extra, no Prime Rib, cold crab leg bar....I could go on. I have called 2x to speak to the manager, but no one has called me back. Highly disappointed!!!

Fun place for a night out. The food was excellent and good value for money. The service was quite good. It was a little bit loud, but not terrible. Overall a very good experience.

The food was actually very good, the menu was varied, but the decor and overall ambience was yuck. It was dark with lots of laminate covered surfaces. Like something out of a cheesy 70’s movie. It’s a shame because the chef is good!

It’s an ok place. But the food and ambience isnt worth the price. It’s a hotel restaurant trying to be more. But it’s not. Oh, and it’s overpriced.

Waited at least 5 minutes to be greeted and seated, lunch menus were given to us instead of dinner menus. Did no like my filet being placed on my mashed potatoes, my steak was luke warm when it was brought to the table. I came to this venue based on the advertisements and was disappointed to say the least.

Date found it a little salty but the burger was the best I’ve ever had! lol I’m

Very good dinner. Fire and ice steak was amazing. Will definitely be back.