Fire + Ice Boston

4.3
2957 Reviews
$31 to $50
American
No matter what you're celebrating, we're celebrating with you. Our interactive all-you-can-eat experience allows every guest to chef up a creative masterpiece: choosing from our endless array of ingredients, sauces, and toppings, and bringing their dish to life at our open flame grill! Whether it's a family outing, group get-together, or fun date night, here at the grill we have something for all to enjoy.

FEED YOUR FUN!

Great for:
Large groups
Birthdays
Families
Date night
Happy hour
Team outings
Diners with dietary restrictions
avatar copy

Private Dining

Book your next event with us

View details

Experiences

  • All-you-can-eat Brunch

    $18.99 per person

    Multiple dates available

    The most important meal of the day should also be the most amazing thing you eat all day. Cue the Brunch alarm! Every Saturday and Sunday morning, we’re serving you the Best Brunch in Boston with our endless all-you-can-eat breakfast options! Decked out for true breakfast fanatics, choose from pancakes, crepes, omelets, or some sort of crazy mega-creation from our market. We want to see you make it happen at the grill! P.S. Did we mention the unlimited cinnamon buns and freshly sizzling bacon? Looking to take your brunch to the next level? Let’s get bubbly! Upgrade to a Champagne Brunch for $23.99!* *Maximum three glasses/brunch. Drink responsibly.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 2957 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.1
service
3.9
ambience
4.1
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
SN
SheinaN
1 review
Dined 3 days ago
Overall3food3service3ambience3

It was great. Only thing Is I found a hair in the fettuccine and I made it aware to a worker. And all the manager did was act like he switched it out. Very gross.

Fire + Ice Boston
Responded a day ago

Hi Sheina, Thanks for your review! When issues arise we do attempt to rectify them while you're dining with us, so that we can get to the root of the problem. We're glad you notified someone! Fettuccine is an item that can actually be switched out relatively quickly, so providing you with a new dish in a timely manner was probably the goal. We will look into this further, and we hope you dine with us again!!

Report
AH
AyshaH
1 review
Dined 7 days ago
Overall5food5service5ambience4

I absolutely love this place’ everyone is so welcoming and friendly! I would recommend this place three times over

Fire + Ice Boston
Responded a day ago

Wow, Aysha! Thanks for your great review! - FiRE+iCE Boston

Report
JT
JuliannaT
San Francisco
1 review
Dined on September 12, 2021
Overall1food2service1ambience4

Service was horrible and cooks were rude.

Fire + Ice Boston
Responded 21 hours ago

Hi Julianna, we're sorry to hear your experience wasn't at its best and we'd love to hear more from you about it. We have sent you a private message for you to reach out. Thank you for your review. - FiRE+iCE Boston

Report
BT
BriannaT
1 review
Dined on September 11, 2021
Overall2food2service2ambience1

Go somewhere better, it’s kinda a gross vibe. Lots of kids also

Fire + Ice Boston
Responded a day ago

Hi Brianna, We do attract many families since we offer a fun atmosphere with many different food options and possible combinations. As with any restaurant, the age groups can change depending on the time of day and events happening in the area. We hope you give us another shot some other time! Thanks for your review! - FiRE+iCE Boston

Report
OT
OpenTable Diner
1 review
Dined on September 11, 2021
Overall5food5service2ambience3

It was husband’s 30th birthday. The food was great but our server was not. She was difficult to locate at times, it took well over a half hour to get our drinks, and she very rarely visited the table.

Fire + Ice Boston
Responded a day ago

Thanks for your review -- we're glad there were many elements that exceeded your expectations! While we aim to provide exceptional service every time, we know we are not perfect. The probability of having slower service on a busy Saturday night is higher, and there are also strains on the industry during this time that are beyond our control. We hope you husband enjoyed his birthday and thank you for choosing our restaurant!! Come back and see us! - FiRE+iCE Boston

Report
W
Wren
1 review
Dined on September 11, 2021
Overall2food2service1ambience5

The experience was okay. But personally, we chose not to come back.

Fire + Ice Boston
Responded a day ago

Hi Wren, Thanks for taking the time to leave us a review. We understand the experience we offer may not satisfy everyone's tastes. We hope you will try us again. - FiRE+iCE Boston

Report
J
John
New England
9 reviews
Dined on September 9, 2021
Overall5food5service5ambience5

Can't go wrong. You pick it, starch, veg, meat, seasoning and sauce. They cook it.
Lots of choices. Seafood, steak tips, chicken, sausage, burgers etc etc.

Fire + Ice Boston
Responded a day ago

Thanks, John! It's simple -- the hardest part is deciding! Come back and see us! - FiRE+iCE Boston

Report
W
Wayne
New England
3 reviews
Dined on September 8, 2021
Overall3food3service4ambience2

It was our first time at Fire + Ice. It was "fine" but I don't think I'd return for what you get. Food was fresh and lots of choices. The problem is that there aren't any active suggestions of what to put together. So everything is an experiment until you find exactly what you like. And that's ok for some, but I kinda felt like the sauces overwhelmed the food. The servers were all very friendly. Nothing bad to say there. The restaurant really needs to offer some "recipies" to start with so we can modify. The lava drink was really good.

Being a long overdue date night, I also felt like I spent a long time standing at the grill instead of spending time at the table with my wife. Other restaurants like Mongolian Grill will give you a number and bring the plate to you when finished. Instead I was at the grill waiting for seconds while my wife ate alone.

The place was exceptionally casual. Was not at all a romantic night out. Oh well. I'm glad I tried it, once.

Fire + Ice Boston
Responded a day ago

Hi Wayne, thanks for your review! We do aim to give a different dining experience in a fun and friendly atmosphere, and we understand that may not be a fit for every occasion. Thank you for your great suggestions -- we are always open to receiving such great feedback! We're glad there were other important elements that met your expectations and we hope you will join us again! - FiRE+iCE Boston

Report
OT
OpenTable Diner
Nashville
1 review
Dined on September 5, 2021
Overall4food4service4ambience5

Everything was great but for what I can only assume was a normal busy night, allowing folks to make a reservation for 8pm when you are closing at 9pm should come with a disclaimer that the average guest needs more than 1 hour to enjoy the full experience. Nothing exists from that day that brought me more frustration than only being able to make myself 2 bowls before being told the kitchen was closing. Of the hour I was able to eat, I spent 10 minutes eating and then two rounds of getting food urgently and waiting about 25 minutes queuing and then for it to be cooked. Worse, of nobody elses fault but my own, I made a horrible concoction for my second plate but because I couldn’t go back up to try and fix it or just make another plate, I had to endure the nastyness of it and eat it. We don’t waste food here! Just wish we had more time. It was already pretty expensive with a drink to go with it and if only we knew we would only have 1 hour, we could’ve made reservations much earlier! There was tons of available slots when I made the reservations. We need a disclaimer! Still a great time and the food possibilities are endless so I’d go back; just not so close to closing!

OT
OpenTable Diner
1 review
Dined on September 4, 2021
Overall1food2service1ambience1

Not as nice as the pictures at all. Very good for a drunken night where you want stir fry, but not a nice brunch

Fire + Ice Boston
Responded a day ago

Thanks for leaving us a review! We do offer a fun and friendly atmosphere where people come to enjoy great food, and we understand it may not meet every expectation. Thanks for visiting, and we hope you join us again for a completely different experience! - FiRE+iCE Boston

Report
MM
MikeM
New England
1 review
Dined on August 31, 2021
Overall5food5service5ambience5

The food was great, the atmosphere was great even in a pandemic. We will be back

Fire + Ice Boston
Responded on September 6, 2021

Thank you, Mike! We really appreciate your kind words for our team - it means a lot to us. Looking forward to welcoming you back to the grill. Cheers! - FiRE+iCE Boston

Report
OT
OpenTable Diner
New England
5 reviews
Dined on August 29, 2021
Overall4food3service5ambience4

Our server

Fire + Ice Boston
Responded on September 6, 2021

Thank you for joining us. We're so happy you enjoyed your server! - FiRE+iCE Boston

Report
OT
OpenTable Diner
New England
2 reviews
Dined on August 29, 2021
Overall5food5service5ambience5

Excellent service, food and great bargain.

Fire + Ice Boston
Responded on September 6, 2021

Thank you for visiting! We look forward to you next trip to the grill. - FiRE+iCE Boston

Report
SS
SerenaS
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

I always love going to fire and ice. The atmosphere is always so fun and positive. Our server Erik P. was awesome and fun. Will definitely recommend to everyone

Fire + Ice Boston
Responded on August 28, 2021

Thank you so much Serena! Erik will be so happy to know that his service helped make your visit exceptional. We look forward to welcoming you back again soon to "feed your fun!" - FiRE+iCE Boston

Report
C
Camw
1 review
Dined on August 26, 2021
Overall3food3service3ambience2

Didn’t get sung happy birthday after told them it was. Instead the ppl next to us did

Fire + Ice Boston
Responded on August 28, 2021

Thank you for visiting, Cam! We apologize for the team overlooking your celebration. We appreciate your recommendation and look forward to welcoming you back to the Grill in the future. - FiRE+iCE Boston

Report
OT
OpenTable Diner
1 review
Dined on August 26, 2021
Overall3food3service3ambience3

nice food and environment. good for lots of people

Fire + Ice Boston
Responded on September 6, 2021

Thank you for taking the time to leave a review! We adore big groups and make it so easy to please! - FiRE+iCE Boston

Report
MM
MeganM
1 review
Dined on August 25, 2021
Overall5food5service5ambience5

Very quick service and food line was very fast...waitress was great!

Fire + Ice Boston
Responded on August 28, 2021

Thank you, Megan! We look forward to your next trip to the grill. Cheers! - FiRE+iCE Boston

Report
H
Hall
1 review
Dined on August 21, 2021
Overall2food3service2ambience3

Got a table in a dark corner even after I requested otherwise. The food was average. I found ingredients from the neighboring hibachi dish because it was cross contaminated so quality control was low. The hibachi guy forgot about request, the drinks ordered were alright. Busy place so you’re not really tended to perfectly for the price you’re paying.

Fire + Ice Boston
Responded on August 28, 2021

Hi Hall, Thank you for joining us and taking the time to share your thoughts. We hope to have the change to welcome you back again in the future for a better experience. Cheers! - FiRE+iCE Boston

Report
OT
OpenTable Diner
New York Area
1 review
Dined on August 21, 2021
Overall2food2service2ambience1

Not what I remember it to be about 5 yrs ago. More “fast foody” now and cheap looking. Decor changed, more buffet style. No booths. Commercial/chain feel.

Fire + Ice Boston
Responded on August 28, 2021

Thank you for joining us and taking the time to share your feedback. - FiRE+iCE Boston

Report
F
vipFrosty
New England
44 reviews
Dined on August 21, 2021
Overall5food5service5ambience5

Seated promptly. Server knew I was experienced at their concept so let me to it after explaining specials. Had my drink waiting for me when I got back from the grill. All the food was fresh and quickly prepared.

Fire + Ice Boston
Responded on August 28, 2021

Thanks for joining us again, Frosty! It means a lot to us to read your review and to know that your experience at FiRE+iCE was so wonderful. Cheers! - FiRE+iCE Boston

Report
EM
EriqM
1 review
Dined on August 20, 2021
Overall5food5service4ambience4

Erik was a very nice detailed Server...food was amazing as usual...

Fire + Ice Boston
Responded on August 28, 2021

Thank you, Eriq! We appreciate your kind words for our team. - FiRE+iCE Boston

Report
DM
DelphineM
1 review
Dined on August 17, 2021
Overall3food5service3ambience3

Our server was nice enough, but brought my drink when the whole table was done with food. I took a sip and sent it back (it was an Old Fashioned that tasted like simple syrup).

Fire + Ice Boston
Responded on August 28, 2021

Thanks for visiting, Delphine! We appreciate the recommendation and will be sure to follow up with our bar team on your drink concerns. We look forward to welcoming you back again soon! - FiRE+iCE Boston

Report
OT
OpenTable Diner
New England
1 review
Dined on August 15, 2021
Overall5food4service4ambience2

This place has plenty of seating and is a great experience with fitness and family. I went for brunch however it was a bit difficult to know how to order the food as our server went through the motions really fast. However after the first couple of tires we were able to figure it out. I wish there was someone Monitoring the gloves that you’re supposed to use when you pick up the food from the station. I saw many kids not using gloves or mask when they went up to get the raw food.

Fire + Ice Boston
Responded on August 18, 2021

Thank you for joining us and taking the time to share your experience. Genuine feedback like this helps up improve the experience for all guests and tackle issues head on with our team. We hope to have the chance to welcome you back again soon for another delicious meal. - FiRE+iCE Boston

Report
KM
KeithM
1 review
Dined on August 14, 2021
Overall5food5service5ambience3

We really enjoyed our time. We were sat near the grill so it was really loud and really hot. We were all sweating bullets. The food was Great and Fresh.

Fire + Ice Boston
Responded on August 18, 2021

Thanks for joining us, Keith! We're glad you enjoyed your visit and the extra "fire" you experienced ;) Hope we welcome you back again soon for another great meal around the grill. - FiRE+iCE Boston

Report
C
Cass
1 review
Dined on August 13, 2021
Overall1food2service2ambience2

The host seated got up to get food and the host gave our seats away. I had a reservation to top it off.

Noise level a little much. Food was ok not what it use to be.

Fire + Ice Boston
Responded on August 18, 2021

Hi Cass, Thank you for reaching out and sharing your experience. We're disappointed to hear your visit wasn't it's best. We hope to have the chance to welcome you back for a much better visit. - FiRE+iCE Boston

Report
KU
KenU
1 review
Dined on August 10, 2021
Overall4food5service5ambience2

Food was superb -- all fresh, you select your own to grill. Service equally impressive. Ambiance was down-rated because layout reminds one of a cafeteria experience rather than a restaurant -- perhaps improve the decor, maybe some plants, separated booths. But overall very impressed with the experience.

Fire + Ice Boston
Responded on August 12, 2021

Thank you for joining us around the grill, Ken! We appreciate your feedback and hope to have the opportunity to welcome you back again in the future. - FiRE+iCE Boston

Report
DS
DavidS
New England
1 review
Dined on August 8, 2021
Overall5food5service5ambience5

Great brunch/lunch as always.

Glad they survived the pandemic but sad that the people I knew who worked there, are no longer working there.

Fire + Ice Boston
Responded on August 12, 2021

Hi David, Thank you for the support - it really means a lot to our team. We're happy to be here too and look forward to seeing you around the grill again soon. - FiRE+iCE Boston

Report
KF
KarenF
1 review
Dined on August 7, 2021
Overall3food4service4ambience3

The only downfall was we arrived early and they would not accommodate but were taking walk-ins...we tried to get an earlier reservation but were denied.

Fire + Ice Boston
Responded on August 12, 2021

Thanks for joining us, Karen. We appreciate your feedback and are working on perfecting our system daily. We hope to have the chance to welcome you back around the grill again soon. - FiRE+iCE Boston

Report
OT
OpenTable Diner
New England
2 reviews
Dined on August 7, 2021
Overall3food3service3ambience3

Loud. Food was a bit over cooked.

Fire + Ice Boston
Responded on August 12, 2021

Thank you for joining us and sharing your feedback - we hope to have the chance to welcome you back again for a 5-star experience. - FiRE+iCE Boston

Report
YC
YolandaC
1 review
Dined on August 7, 2021
Overall5food3service4ambience5

The cooks need to pay attention when putting sauce or ppls food! They messed up my food and my daughters by adding someone's sauce on ours because he wasn't paying attention

Fire + Ice Boston
Responded on August 12, 2021

Hi, Yolanda, we sincerely appreciate your understanding and hope we have the chance to welcome you back. Your feedback means a lot to us as it helps us address issues with our team head on and provide the best experience possible for our team. Thank you for the recommendation! - FiRE+iCE Boston

Report
D
Devvy
1 review
Dined on August 7, 2021
Overall5food5service5ambience4

Food and service were fantastic! The place is loud but it’s absolutely worth it. Only complaint is that getting the food was slightly confusing, but everyone was more than willing to answer any questions. They’re also extremely accommodating for dietary restrictions. Highly recommend!

Fire + Ice Boston
Responded on August 12, 2021

Thank you, Devvy! We are so glad you enjoyed your experience around the grill. Hope to see you again soon. - FiRE+iCE Boston

Report
NM
Num1MMFan
Atlantic City
15 reviews
Dined on August 7, 2021
Overall5food5service5ambience5

Took our teens to this restaurant. One of my teens is a picky eater and LOVED it. Plenty of options! Everything tasty!

Fire + Ice Boston
Responded on August 12, 2021

Thanks so much for visiting! Can't think of a better compliment than being able to please a picky teenager. Hope to see you back around the grill again soon. - FiRE+iCE Boston

Report
DB
DominiqueB
Philadelphia
9 reviews
Dined on August 7, 2021
Overall3food3service5ambience4

Our server was awesome! But on open table it specified a special pricing for champagne and brunch- when we got the check we were surprised that wasn’t on there. Our server was apologetic but then we felt like they should have said something. The food was good but the wait was long .. not sure if I would return a little disappointed.

Fire + Ice Boston
Responded on August 12, 2021

Thank you for joining us, Dominique. We are saddened to hear your visit was disappointing and apologize for any confusion or misunderstanding. Our team hope to have the chance to welcome you back again in the future to "feed your fun" - FiRE+iCE Boston

Report
OT
OpenTable Diner
1 review
Dined on August 6, 2021
Overall4food5service4ambience4

We went at 4:45 on a Friday and it was super quiet, staff was great, food was delicious and well stocked, cocktails were amazing! It was starting to fill up as we left.

GK
GeorgeK
1 review
Dined on August 5, 2021
Overall5food5service5ambience5

Perfect place to dine coz you eat all you can for a fair price

Fire + Ice Boston
Responded on August 12, 2021

Thank you, George! - FiRE+iCE Boston

Report
OT
OpenTable Diner
Portland
1 review
Dined on August 3, 2021
Overall1food1service3ambience1

No. So much no. I can’t remember the last time I had such a sad dining experience. They make mac and cheese on a Mongolian grill. There was so much wrong here. I just can’t.

Fire + Ice Boston
Responded on August 6, 2021

Thank you for joining us. We're sorry to hear your visit was disappointing. Our team works hard to bring the best to our guests at all times - from service to food to ambiance. But, we understand our style isn't for everyone. Thank you for giving us a try and for sharing this feedback. - FiRE+iCE Boston

Report
B
Bethanybot
New England
8 reviews
Dined on August 2, 2021
Overall5food5service5ambience5

Always a fun dinner place! Lots of options. Food tasted fresh. Not a great beer selection but some fun, sweet, drinks!

Fire + Ice Boston
Responded on August 6, 2021

Thank you for joining us, Bethany! We look forward to welcoming you back again soon. - FiRE+iCE Boston

Report
OT
vipOpenTable Diner
New England
9 reviews
Dined on August 1, 2021
Overall5food5service5ambience5

The food was fresh at the bar, and the chef was amazing!

Fire + Ice Boston
Responded on August 6, 2021

Thank you for joining us! - FiRE+iCE Boston

Report
OT
vipOpenTable Diner
New York Area
9 reviews
Dined on July 31, 2021
Overall3food3service3ambience3

I thought it would have been a little more swanky. Cute brunch/lunch spot when you’re hungry.

Fire + Ice Boston
Responded on August 6, 2021

Thank you for visiting us and sharing your feedback! - FiRE+iCE Boston

Report
AH
vipAnnaH
Washington DC
11 reviews
Dined on July 31, 2021
Overall4food4service5ambience2

Was generally good, but took a while to get the meal after giving them the bowl. Selection was adequate but some other options for protein or sauce would’ve been great.

Fire + Ice Boston
Responded on August 6, 2021

Thank you for joining us, Anna! We appreciate your feedback and look forward to welcoming you in again soon. - FiRE+iCE Boston

Report

FAQs

Fire + Ice Boston is rated 4.3 stars by 2957 OpenTable diners.

Fire + Ice Boston does offer gift cards which you can purchase here https://swipeit.com/product/554/fire-and-ice%E2%80%8B.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Fire + Ice Boston