Fire + Ice Boston

4
2980 Reviews
$31 to $50
American
No matter what you're celebrating, we're celebrating with you. Our interactive all-you-can-eat experience allows every guest to chef up a creative masterpiece: choosing from our endless array of ingredients, sauces, and toppings, and bringing their dish to life at our open flame grill! Whether it's a family outing, group get-together, or fun date night, here at the grill we have something for all to enjoy.

Now let's party: FiRE + iCE style!
FEED YOUR FUN!

Great for:
Large groups
Birthdays
Families
Date night
Happy hour
Team outings
Diners with dietary restrictions
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 2980 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
food
4.0
service
3.7
ambience
3.9
value
Noise · Moderate
83% of people would recommend it to a friend
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C
Catherine
1 review
Dined 7 days ago
Overall5food5service5ambience5

Staff was very friendly and kept things running smoothly despite being busy. If it’s your birthday your meal is free and they give you a nice little treat!

LS
LorynS
1 review
Dined 7 days ago
Overall5food5service5ambience5

My daughter had a great time with her friends.

OT
OpenTable Diner
New England
1 review
Dined on June 5, 2021
Overall5food5service5ambience5

I love it!

RG
RiannaG
1 review
Dined on May 31, 2021
Overall5food5service5ambience5

Love coming here anytime we’re in Boston! Hope to see a location near the NJ/NY area sometime!

Fire + Ice Boston
Responded on June 10, 2021

Thanks for visiting, Rianna! We can't wait for your next trip to the grill. Cheers! - FiRE+iCE Boston

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EA
EsteAndPri
1 review
Dined on May 31, 2021
Overall4food4service3ambience3

Good restaurant if you’re looking for a large quantity of decent food. Price is good and we’d definitely eat there again. If we could, we’d only change two things. First, we wish there were more options for greens. The lettuce was pretty basic and it would’ve been nice to have some spinach or arugula. Second, our service was a bit slow. They cleared our table quickly, but it took a while to get refills on drinks. We’d definitely eat there again, though. Was a fun experience, for sure.

Fire + Ice Boston
Responded on June 1, 2021

Thank you for visiting! We are so happy to hear you enjoyed your visit to our grill. We sincerely appreciate your feedback and as we expand our offerings will take additional greens into consideration. Thank you for your patience and understanding as we actively hire and train staff to accommodate our wonderful guests. We look forward to welcoming you back again soon. - FiRE+iCE Boston

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K
Katie
1 review
Dined on May 29, 2021
Overall5food5service4ambience4

I would have liked to see the counter being cleaned between customers as they came up to have their food cooked. The food and drinks were delicious though and they had gloves for people to wear while filling their bowls (looked optional)

Fire + Ice Boston
Responded on June 1, 2021

Thank you for visiting, Katie! We appreciate your feedback and look forward to welcoming you back again in the future. Cheers! - FiRE+iCE Boston

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B
Breeana
1 review
Dined on May 29, 2021
Overall4food4service1ambience4

Our server took 20 minutes to bring us our check after we finished eating. We spoke to him about splitting the bill when he first greeted us but he said he would fix it at the end. He brought us a check and told us to tell him how to split it. He then went back to the bar and took another 15 minutes to get back to us because he had to make a bunch of drinks. When we told him how to split the bill he told us it would take 15 minutes for him to do so. He also was very late with bringing over drinks. He forgot two waters and we had to remind him twice about them. The food and everything else was great and our group enjoyed being back. For an 18% gratuity that’s automatically added to the bill, I expected our server to be more attentive.

Fire + Ice Boston
Responded on June 1, 2021

Hi Breeana, Thank you for visiting and taking the time to leave this feedback about your experience. We apologize for the delayed ending to your FiRE+iCE experience. We are working hard to hire and train staff for the incoming summer season and sincerely appreciate your patience and understanding. We hope to welcome you back in the future for a much better service experience. Again, thank you for sharing. - FiRE+iCE Boston

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H
Hannah
1 review
Dined on May 28, 2021
Overall1food1service1ambience1

Wait staff made big deal about gluten free options. Service not good. Food servings very small. Not worth $24 per person.

Fire + Ice Boston
Responded on June 1, 2021

Thank you for visiting, Hannah. We are sorry to hear about your disappointing experience. We here at FiRE+iCE are honored to be a safe haven for those with gluten allergies and sensitive (or just plain ol' preference) and are disheartened that it was not the easy experience we expect for our guests. We would appreciate the opportunity to connect with you and assuage any concerns about your return visit. We look forward to hearing from you! - FiRE+iCE Boston

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c
cwain
1 review
Dined on May 23, 2021
Overall4food5service5ambience3

I wondered how they would pull off dining with all the restrictions. We had to wear gloves and we could not stand by the cooking circle. Not quite as much fun but all in all still a worthwhile experience.

OT
OpenTable Diner
1 review
Dined on May 21, 2021
Overall5food4service5ambience5

Jennifer and the rest of the staff was friendly, polite and attentive. The service and food was great.

Fire + Ice Boston
Responded on May 24, 2021

Thank you for visiting! We have a wonderful team and appreciate the shout out for Jennifer - she will be so happy to know that her service helped make your experience exceptional. We look forward to welcoming you back again in the future. Cheers! - FiRE+iCE Boston

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AS
AmyS
1 review
Dined on May 16, 2021
Overall4food5service5ambience5

Great food, great vibes.
I cannot wait to go there again!

DD
DenisD
New England
1 review
Dined on May 16, 2021
Overall5food4service4ambience3

Food was excellent (although the buffet choices were a little limited compared to pre-Covid days). It was good to be able to select your own ingredients.
The service and drinks were very good.

Fire + Ice Boston
Responded on May 19, 2021

Thank you for the support, Denis! We look forward to welcoming guests back to the FiRE+iCE style you know and love soon. We appreciate your recommendation and hope to see you back at the grill soon. Cheers! - FiRE+iCE Boston

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J
Jodi
New England
4 reviews
Dined on May 16, 2021
Overall4food5service3ambience4

My daughter and I spent the day in Boston yesterday. We were very excited to be back at Fire and Ice since the other locations in the region had closed in the past few years. I appreciated the protocols put in place with COVID and had two great meals. Everything was fresh and was a reminder why we love this place (aside from the creativity and unique meal prep!)

Fire + Ice Boston
Responded on May 19, 2021

Thank you, Jodi! We are so happy to be part of your girls day out in Boston and that you felt safe with us. We look forward to welcoming you back again soon. - FiRE+iCE Boston

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AG
AyanaG
1 review
Dined on May 16, 2021
Overall5food5service5ambience5

The safety measures were on point and the set up for the food stations really inspired confidence with the restaurant. The food was delicious and the service was great!

Fire + Ice Boston
Responded on May 19, 2021

Thank you so much for your kind words, Ayana! It means a lot to us that our guests and our team feel safe and comfortable when with us. We look forward to welcoming you back again soon to "Feed Your Fun!" - FiRE+iCE Boston

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OT
OpenTable Diner
New England
1 review
Dined on May 14, 2021
Overall5food5service5ambience5

Covid has changed the rules a bit at Fire and ice and one of us was given the wrong plate and had to go re make the plate and have it cooked again. But other than that it was an amazing meal!

Fire + Ice Boston
Responded on May 19, 2021

Thank you for visiting! We are so happy you enjoyed your visit and we appreciate your patience and understanding as our team rectified the mix-up. We hope to welcome you back again in the future. Cheers! - FiRE+iCE Boston

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EB
EvanjuliB
1 review
Dined on May 14, 2021
Overall5food5service5ambience5

Food was fresh, had everything for everyone , not crowded and fast service

Fire + Ice Boston
Responded on May 19, 2021

Thank you for joining us, EvanjuliB! We appreciate the recommendation! - FiRE+iCE Boston

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OT
OpenTable Diner
San Francisco
2 reviews
Dined on May 14, 2021
Overall2food1service1ambience1

Low-quality buffet

Fire + Ice Boston
Responded on May 19, 2021

Thank you for visiting and giving us a try. We use fresh, quality ingredients for our AYCE style, but we understand it isn't for everyone. We hope you'll give us another opportunity to WOW you! - FiRE+iCE Boston

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RT
RonnieT
New England
1 review
Dined on May 11, 2021
Overall5food5service5ambience5

Quick! Pick food, sauce, walk to the grill and served!

Fire + Ice Boston
Responded on May 15, 2021

Thank you, Ronnie! We are so glad you enjoyed your visit and we look forward to welcoming you back again soon. - FiRE+iCE Boston

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c
cruzn1
New England
2 reviews
Dined on May 9, 2021
Overall5food5service5ambience5

Exquisite service and very pleasant ambience. Haven't been here in years, but won't hesitate to come back with the family.

Fire + Ice Boston
Responded on May 14, 2021

Thank you for visiting, Cruzn! We really appreciate your support and look forward to your next visit to the grill. - FiRE+iCE Boston

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OT
OpenTable Diner
New England
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Mother’s Day

Fire + Ice Boston
Responded on May 14, 2021

Thanks for celebrating Mom with us! - FiRE+iCE Boston

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DR
DaveR
New England
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Wonderful time. Great variety. No rush. Helpful staff. When I brought a burger to the grill the cook asked if I wanted it cut or whole and if I wanted a bun. Great! I didn’t realize the options. Our bartender/waiter, Rob, was the best. Will ask for him next time.

Fire + Ice Boston
Responded on May 14, 2021

Thank you, Dave. We really appreciate your kind words! We are so happy you enjoyed you visiting. Rob is a great part of our team and he will be so happy to know his service made your visit that much better. - FiRE+iCE Boston

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OT
OpenTable Diner
New England
3 reviews
Dined on May 8, 2021
Overall4food4service4ambience3

Good time with the group

Fire + Ice Boston
Responded on May 10, 2021

Thank you for visiting and sharing your feedback! - FiRE+iCE Boston

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DB
DerickB
New England
1 review
Dined on May 8, 2021
Overall5food5service5ambience5

I love Fire & Ice
Good food
Amazing atmosphere
Clean

Fire + Ice Boston
Responded on May 14, 2021

Thank you for visiting, Derick! We appreciate your recommendation. - FiRE+iCE Boston

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SP
StewartP
New England
2 reviews
Dined on May 6, 2021
Overall5food4service5ambience5

Staff was very friendly and courteous. Will definitely come back in two weeks

Fire + Ice Boston
Responded on May 10, 2021

Thanks for visiting, Stewart! We look forward to your next trip to our grill. Cheers! - FiRE+iCE Boston

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CC
CassondraC
New York Area
1 review
Dined on May 4, 2021
Overall3food4service4ambience3

To start, I had made a reservation and they called me around 4 to tell me that my reservation was at 830 and they closed at 9 so I probably should try and come early. I just wish they didn’t have that option for a reservation since we had to rush. The food was good and service was good. For all the hype I just wasn’t overly impressed with the overall ambiance of the place.

Fire + Ice Boston
Responded on May 10, 2021

Thank you for visiting, Cassondra. We appreciate you taking the time to share your thoughts and we will use this feedback to help improve the experience for all our guests. Thanks for the recommendation. - FiRE+iCE Boston

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J
Julia
New England
1 review
Dined on May 3, 2021
Overall4food5service4ambience2

Very different since covid so you lose the entertainment aspect but still a great time and amazing food.

Fire + Ice Boston
Responded on May 10, 2021

Thank you for visiting, Julia! We look forward to welcoming guest around the grill again soon. Cheers! - FiRE+iCE Boston

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BJ
BelledrineJ
New England
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

It’s was so perfect everything a lovely place, it’s was nice having diner here thankyou?

Fire + Ice Boston
Responded on May 10, 2021

Thank you so much, Belledrine! We are very happy to know you enjoyed your visit and we look forward to welcoming you back again in the future. - FiRE+iCE Boston

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HG
HelenG
New England
1 review
Dined on May 1, 2021
Overall5food5service5ambience4

Very tasty food with good service! I like that it was still all you can eat but with following Covid safety precautions.

Fire + Ice Boston
Responded on May 10, 2021

Thank you for visiting, Helen! We appreciate you recommendation! - FiRE+iCE Boston

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CB
CraigB
New England
1 review
Dined on May 1, 2021
Overall4food5service5ambience3

Great food and drinks! Waitress was very pleasant, we got in earlier then our reservation.

Fire + Ice Boston
Responded on May 10, 2021

Thanks for visiting, Craig! We look forward to your next visit to the grill. Cheers! - FiRE+iCE Boston

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OT
OpenTable Diner
New England
1 review
Dined on April 27, 2021
Overall4food5service4ambience4

I prefer my experiences before covid but the food and service was still fine. I just think it’s confusing when you go inside now.

Fire + Ice Boston
Responded on May 10, 2021

Thank you for visiting and for your support. We look forward to welcoming guests around the grill again for the traditional FiRE+iCE experience you know and love. We hope to welcome you back to "feed your fun!" soon. Cheers! - FiRE+iCE Boston

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TF
TatyF
New England
1 review
Dined on April 25, 2021
Overall5food5service5ambience5

I was upset I could not get the birthday experience but COVID has changed that. The service , food , environment and cleanliness was beyond my expectations

Fire + Ice Boston
Responded on May 10, 2021

Thank you, Taty! It was our pleasure to welcome you and we're so happy to know you felt comfortable dining with us. We look forward to welcoming you back around the grill soon. Cheers! - FiRE+iCE Boston

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SM
SallyM
New England
1 review
Dined on April 24, 2021
Overall5food5service5ambience5

Great food !! I am on a low carb diet so being able to choose my own protein was wonderful . Handling COVID rules without issues . Staff all friendly & available when need questions asked . Great value for money 💰 would highly recommend a visit .

Fire + Ice Boston
Responded on May 10, 2021

Thank you for joining us, and for the recommendation! We really appreciate the support and look forward to welcoming you back again soon. - FiRE+iCE Boston

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U
Unknown94
New England
1 review
Dined on April 24, 2021
Overall1food5service1ambience5

Our waitress was terrible. We waited 20 mins to be offered a drink and given cards to go to the food bar.

Fire + Ice Boston
Responded on May 10, 2021

Thank you for joining us. We would appreciate the opportunity to learn more about your visit. Please email our team at your convenience.

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ET
ET1FROM1EARTH
New England
1 review
Dined on April 24, 2021
Overall3food2service5ambience5

More options for vegans like tofu, more variety of beans, falafel, vegan meat options.

Fire + Ice Boston
Responded on May 10, 2021

Thank you for the recommendation. We appreciate your feedback and hope to expand our offerings in the near future. We look forward to welcoming you back around the grill. - FiRE+iCE Boston

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LW
LianaW
New England
3 reviews
Dined on April 21, 2021
Overall5food5service5ambience5

Amazing place to eat!! Fresh ingredients and great atmosphere! The staff is friendly and prompt to serving you!! Thanks Kasy and Rob!!!

Fire + Ice Boston
Responded on April 26, 2021

Thanks for visiting Liana! We are thrilled to hear you enjoyed your visit. We have a great team and wonderful leaders like Rob & Kacee. We really appreciate your kind words and look forward to your next FiRE+iCE experience. - FiRE+iCE Boston

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AS
AnandS
New England
1 review
Dined on April 21, 2021
Overall5food5service5ambience5

They are well equipped for the pandemic and give the same quality service. Food quality is amazing as always and the drinks are perfect. Happy to see that folks are employed and I hope if you are reading this you remember to tip them heavy.

Fire + Ice Boston
Responded on April 26, 2021

Thank you AnandS! We really appreciate you visit and taking the time to share these kind words. We are happy to know you enjoyed your visit and the FiRE+iCE experience you know and love. We can't wait to welcome you back. Cheers! - FiRE+iCE Boston

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AF
AsiaF
New England
1 review
Dined on April 19, 2021
Overall2food1service3ambience1

Ordered calamari never received it. There website clearly says they have student discount and the manager didn’t want to honor what it says online

Fire + Ice Boston
Responded on April 26, 2021

Hi Asia, Thank you for visiting, we're disappointed to hear your visit wasn't the FiRE+iCE experience we want for all our guests. We always appreciate hearing from our guests as genuine feedback helps us better train our crew and improve the experience for all. We'd appreciate the chance to connect with you and learn more about your visit. Please email our team with any feedback you'd like to share. We look forward to hearing from you.

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TW
TeneilleW
New England
1 review
Dined on April 19, 2021
Overall2food2service3ambience2

The food was ok. Did not appreciate that the service in Boston was not like advertised on the website. I.e. checklist for meal. I seen unsupervised children and adult with there hand in the food to put in their bowls. Although everyone had gloves this can still contaminate the food if there touching other things with their gloves on. I stop eating after this. They took an hour to service my daughter's plate who had allergies. Way too long. Lastly our waiter had to argue with the manager over promotions that were advertised like honoring birthday meal from covid season. I didn't have a great experience. I won't go back not for me n mine.

Fire + Ice Boston
Responded on April 26, 2021

Hi Teneielle, Thank you for visiting, we're disappointed to hear your visit wasn't the FiRE+iCE experience we want for all our guests and apologize for the delays during your visit. We take safety very seriously and always have the best interest of our guests at heart. Genuine feedback from our helps us better improve the experience for all. We'd appreciate the chance to connect with you - please email our team with any feedback you'd like to share. We look forward to hearing from you.

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KG
KarimG
New England
1 review
Dined on April 18, 2021
Overall4food4service5ambience4

Highly recommend. Looking forward to going back with family.

Fire + Ice Boston
Responded on April 20, 2021

Thank you for the recommendations, Karim! We can't wait to welcome you and the family back to the grill soon. Cheers! - FiRE+iCE Boston

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OT
OpenTable Diner
New England
1 review
Dined on April 18, 2021
Overall5food3service5ambience5

Overall the experience was good but my food was over cooked

Fire + Ice Boston
Responded on April 20, 2021

Thank you for visiting and taking the time to share your experience. We always encourage guests to let us know when something is amiss so we have the opportunity to make it right. We hope to have the chance to welcome to back to the grill in the future. Cheers! - FiRE+iCE Boston

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FAQs

Fire + Ice Boston is rated 4 stars by 2980 OpenTable diners.

Fire + Ice Boston does offer gift cards which you can purchase here https://swipeit.com/product/554/fire-and-ice%E2%80%8B.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Fire + Ice Boston