Nearby points of interest
Nearby points of interest
About Fire + Ice Boston
FiRE+iCE is a create-your-own-meal concept that goes beyond your wildest expectations when it comes to satisfying each and every appetite. From seasoned foodies who demand a range of herbs and spices to stubborn children who refuse to eat anything that’s “touching green stuff”, anyone can create a delicious meal at FiRE+iCE.
Boston, MA 02116
Hours of Operation:
Monday thru Saturday, 11AM-3PM
Sunday thru Thursday, 3PM-10PM,
Friday & Saturday, 3PM-11PM
St. James Avenue
$30 and under
AMEX, Discover, MasterCard, Pay with OpenTable, Visa
Street parking as well as multiple parking garages within 5-10min walk.
Arlington stop off the Green Line
Bar Dining, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Menu, Non-Smoking, Weekend Brunch, Wheelchair Access, Wine
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Fire + Ice Boston Ratings and Reviews
We went for my husband's birthday this past weekend. Our 7 yr old daughter filled up her plate with food to be cooked. While waiting for the food, she ate about 5 or 6 pieces of cubed fruit. When the food arrived, she stated she couldn't eat it as her stomach started feeling funny. Manager would not allow us to take home her food so she could eat it later, even though she
didn't touch it. $9 for 6 pieces of cubed fruit. They should at least allow kids to take home their uneaten food if they only had one plate they didn't finish. Not happy.
Food was good but the restaurant is really run down. Bathroom was really messy! Drinks where terrible! Martini are served in a plastic glass! Really !?!? We had people in our group with allergies and they do a good job accommodating them. Place could be good if they would just clean the place up!
For a Friday evening, it wasn't quite as busy as expected. I made reservations but it wasn't necessary. Chose this restaurant because of an event in the area/Berklee Performance Center.
We sat down for 10 minutes waiting for a waiter and no one comes by the table. We decided to get up and choose our food from the buffet. Good choices to choose from originally, but it being allergy season, a few people are sneezing in the open food area.
It took about 15 minutes total to prepare food at Hibachi. A reasonable time.
We get back at the table and no silverware or server. Had to ask a busboy to get us silverware. Still no server! Had to ask the cashier if we could get a server for drinks.
The worst service ever and it wasn't even crowded. The table next to us asked where can they get a fork. They thought they walked by it at the food station.
We finally get a server half way thru our dinner.
The food needs a lot of seasoning, very tasteless without it. I noticed many people had 3 cups of seasoning and I only chose one seasoning. Now I know why they chose 3 cups and not one.
Noise level is extreme. Not a good place if you're on a date or can't stand noise due to sensitivity to headaches.
Maybe for a lunch date when it's less noisy
Bring your own plastic cutlery. 😳
Not worth the money. $19 for an all you can eat experience, but the ingredients are cheap and of low quality. If we're going to spend $60+ on date night including drinks, we would rather have quality food over quantity. Also it was very loud. Will not return. Ever.
Fire and Ice was our favorite restaurant in Boston (about 20 previous visits), but our most recent experience (9/2) has soured us. We arrived 20+ minutes early for our reservation and checked in. As expected we were asked to wait as the restaurant was crowded and we were early. When our reservation time came we were told it would be soon as they were clearing some tables. At more than 30 minutes after our reservation we were told it would be another 25 minutes. At that point I told them we were leaving and they could cancel our place in the queue. Instead of an apology and offer to make it up to a good customer they had the gall to report us as "no shows." Don't assume your reservation means anything during a busy day.
I'm not a fan of Fire and Ice but my teenage nieces love it there so we went there. I made reservations for 6:30pm and we arrived at 6:15pm and weren't sat until 7:05pm. We were told that they couldn't guarantee us a sit even with reservations because they were busy. What's the point of a reservation then. The waitress was awesome and my nieces enjoyed watching their food being cooked. We sat next to a very loud Birthday party but we enjoyed people watching. Overall it was a good experience but they should really work on their reservations policy.
I had an reservation at 7:15, I got to the restaurant at 7:16. At 7:17 I got an email saying I missed my reservation even though I checked in. Even though I had a reservation I wasn't seated for a good 10-15 mins. I asked for a corner table and that request was not met. It took a while for our server to great us and bring water. He didn't clean off the plates. I will not be coming back here.
We celebrated our son's birthday here; it is his favorite restaurant in the Boston area. The grill chef and our server went out of their ways to make it an epic success for him and he was absolutely thrilled. There is abundant food for any person's tastes with tons of customization available. The people who work here have always been wonderful.
Went out for birthday dinner, there were 6 of us, made reservation for a table and still had to wait till full party arrives till we could be seated. Below at the bar was a fun time, played guessing game for the name of the bartender. Up above had tons of fun with james the waiter who even got the grillers and all who stood around the grill to sing me and my friend happy birthday. Giid food. Great time. Definitely will be going back. 20 - 25 bucks for all you can eat. 6 buck dessert. One bowl serving 8 bucks. Cant go wrong with all tge give for choices.
Coming to Boston from Maine, we don't have a fire and ice restaurant. When we heard about this, we knew we had to try it out. Our experience was more than satisfactory. The experience itself is worth every penny. The waiter we had was very friendly, I wish I could remember his name, because he definitely deserves the recognition. I do remember that he was training a new employee. Also, the man that cooked our food for us was super friendly and made the experience memorable for our son, he loved watching this man cook. Overall, our experience was one of the best of our trip! You need to bring your chains to Bangor! (: thank you so much for great food and great service!
Fire and Ice was a fantastic time, with great food. We made reservations for 5pm but were kindly accomodated an hour early after taking the DownEaster to Boston from New Hampshire. The mongolian bbq style buffet has so much to offer with a wide array of vefetables and meets to choose from with the great chefs cooking live in front of you on the rounded grill, it was certainly a great time had by us both prior to the Red Sox game. I thoroughly enjoyed my meal and the polite and punctual service of the staff, it was a great dinner, Thank you.
The experience is also super cool and because you create your own food it really fit with my friend's low carb diet. Not a great place for those with food allergies though. It's also always a bit loud so if you're looking for a quiet meal, this isn't it. The food was great and the ice cream bar was totally worth the extra six dollars.
By far the worst experience. Went there for 815 was seated around our scheduled time. Our server who was assigned to us NEVER came and a different served saw us sitting there fiddling our thumbs and decided to try and help. Towards the end of our night we sat at our table WITHOUT any drinks or a check for roughly 35-40 minutes. Completely unacceptable. I don't see myself coming back again due to the lack of service and common courtesy.
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