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Fire + Ice Boston

4.1
2924 Reviews
$31 to $50
American
No matter what you're celebrating, we're celebrating with you. Our interactive all-you-can-eat experience allows every guest to chef up a creative masterpiece: choosing from our endless array of ingredients, sauces, and toppings, and bringing their dish to life at our open flame grill! Whether it's a family outing, group get-together, or fun date night, here at the grill we have something for all to enjoy.

FEED YOUR FUN!

Great for:
Large groups
Birthdays
Families
Date night
Happy hour
Team outings
Diners with dietary restrictions
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Private Dining

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Experiences

  • All-you-can-eat Brunch

    $18.99 per person

    Multiple dates available

    The most important meal of the day should also be the most amazing thing you eat all day. Cue the Brunch alarm! Every Saturday and Sunday morning, we’re serving you the Best Brunch in Boston with our endless all-you-can-eat breakfast options! Decked out for true breakfast fanatics, choose from pancakes, crepes, omelets, or some sort of crazy mega-creation from our market. We want to see you make it happen at the grill! P.S. Did we mention the unlimited cinnamon buns and freshly sizzling bacon?
  • Brunch+Bubbles

    $24.99 per person

    Multiple dates available

    Looking to take your brunch to the next level? Let’s get bubbly! Upgrade your weekend bottomless brunch with glasses of champagne, mimosas, or bellinis. *Maximum three glasses/brunch. Drink responsibly.
  • Valentine's Day!

    $59.99 per person

    Feb 14, 2022 only

    Celebrate Valentine's Day with your flame at FiRE+iCE! For $59.99 per couple, enjoy 2 all-you-can-eat dinners plus dessert! Don't forget the bubbly! For $14.99, add-on two glasses of champagne!

Offers

  • College Night

    Multiple dates available

    Mon 4:00 PM - 8:30 PM

    If you're a college student in Boston, grab your student I.D. and join us every Monday for College Night! Enjoy all-you-can-eat deliciousness for a discounted price of only $16.99!

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff is vaccinated
  • Proof of vaccination required to dine indoors
What 2924 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.0
service
3.8
ambience
4.0
value
Noise · Moderate
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Filters
DA
DianeA
New England
1 review
Dined on November 2, 2019
Overall5food5service3ambience4

Excited to see the new place after the construction!

Fire + Ice Boston
Responded on November 4, 2019

Thanks, Diane! We're excited to share the updates with all our guests soon. Cheers!

Report
S
Scribe
Vancouver
1 review
Dined on November 2, 2019
Overall5food5service5ambience5

I have been visiting Fire + Ice since the early 2000's, and I can't remember ever having anything less than an enjoyable experience.

Fire + Ice Boston
Responded on November 4, 2019

Thank you, Scribe. We appreciate your continued support and hope to welcome you back again soon.

Report
A
vipAlex
New England
5 reviews
Dined on November 1, 2019
Overall5food5service5ambience3

So delicious and great service! They are currently renovating so it didn't look as nice as it normally would, but they'll be done soon!

Fire + Ice Boston
Responded on November 4, 2019

Thanks for visiting, Alexandra! We appreciate your patience and understanding as we renovate, update and spiff up the place. We look forward to your return to see all the changes for yourself. Thanks again!

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NY
vipNYFoodie
New York Area
6 reviews
Dined on October 28, 2019
Overall5food5service5ambience5

What a great concept. The food was delicious and the staff was great. It’s best to pace yourself because you can go up multiple times with different types of food combinations.

Fire + Ice Boston
Responded on October 31, 2019

Thank you, NY Foodie! We're so glad to hear you enjoyed your FiRE+iCE experience and we look forward to welcoming you back!

Report
TV
TonyV
1 review
Dined on October 27, 2019
Overall3food3service3ambience1

I reserved a table online for my daughters birthday party. We had a party of 12 and there was no mention at all about the renovation that was going on. The Atmosphere was very very disappointed after driving 1 hour into Boston in the Pouring rain. The place was also very dirty. The renovation should be done in phases, Not all around.

Fire + Ice Boston
Responded on October 31, 2019

Hello Tony. We are saddened to hear of your disappointing experience. During our current renovations our limited seating provides challenges we do not anticipate when they are finished, while the renovations are posted on our website - it can be easily missed and we apologize for the miscommunication. We'd appreciate the chance to connect with you to learn more about your visit.

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JF
JenniferF
1 review
Dined on October 26, 2019
Overall5food5service5ambience5

Food so delicious and fresh. Enough for my picky 11 year and and me! Can’t wait To go back! So economical we can!!!!

Fire + Ice Boston
Responded on October 31, 2019

Thanks for visiting, Jennifer! We can't wait to welcome you back!!!

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OG
OliviaG
New England
9 reviews
Dined on October 25, 2019
Overall3food4service3ambience1

Besides the actually eating area being under construction, the atmosphere was fun and clean. The darkness of the construction made it a bit shabby. Food was good as always.

Fire + Ice Boston
Responded on October 31, 2019

Thank you for visiting! We appreciate your patience and understanding as we undertake these renovations. We look forward to our updates and hope you'll visit again to see the changes for yourself. Cheers!

Report
SM
SusanM
1 review
Dined on October 25, 2019
Overall2food3service1ambience1

Had reservations for 4 people and checked in 5 minutes early. Twenty minutes later informed there were no tables upstairs in the restaurant and we would have to be seated in the bar area and informed they didn't have any servers to cover the bar area so the bartender would be responsible as our server. Expressed dissatisfaction and requested to speak to manager and request was not acknowledged. There were a few other parties who had the same issue and some of them were eventually seated in the restaurant as requested. During trips to the grill many empty tables were observed. Later saw the manager and inquired about the empty tables and was informed the they were for patrons with reservations. Informed we had reservations that were not honored and the disappointment with this. Manager said sorry about that and walked away without any discussion of what could be done to accommodate our party. Definitely will not return.

Fire + Ice Boston
Responded on October 28, 2019

Hello Susan. We are saddened to hear of your disappointing experience. During our current renovations our limited seating provides challenges we do not anticipate when they are finished. We appreciate your patience and understanding and would like to opportunity to connect with you to learn more about your visit. Please email us at your convenience.

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RP
RussellP
1 review
Dined on October 25, 2019
Overall5food5service5ambience5

Food is great. Our waiter,King is awesome and takes excellent care of you. Management stopped by to see how everything was. Very impressive.

Fire + Ice Boston
Responded on October 28, 2019

Thank you, Russell! King is a great part of our team and he'll appreciate the shout out. We look forward to welcoming you back again soon.

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B
Bigu2
1 review
Dined on October 20, 2019
Overall1food5service1ambience2

The server/waiter was not attentive to the guest in my party to the point where it bordered on ignoring us altogether. After several failed attempts of not getting his attention we decided to get up and get the attention of the closest staff. We also brought this issue to the manager, who also did nothing besides promising us that he would be talked to later. To add insult to injury, because there were 7 of us they automatically take gratuity, and the waiter literally did nothing besides bringing our drinks. Finally on the way out we talked to the manager again, who asked for my email address and promised a coupon or discount via email and nothing has been sent yet (this was last month). The food is really good, but I wouldn't go there with more than 1 person.

Fire + Ice Boston
Responded on November 12, 2019

Thank you for reaching out! Please check your private messages so we might connect with you.

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M
Milldoggie
New York Area
11 reviews
Dined on October 20, 2019
Overall2food3service3ambience1

We have not been in a whole and were excited to go but we were thoroughly disappointed. The restaurant is under construction and not inviting at all. They should just close the restaurant for a couple of weeks and do the work and then reopen. We had a terrible seat next to some plastic hanging wall, the restaurant was very crowded due to the lake of seating and with the construction it just did not feel clean and inviting. It was a huge disappointment for my niece's birthday; which was supposed to be a fun night out.

Fire + Ice Boston
Responded on October 24, 2019

Thank you for reaching out Milldoggie. We appreciate your feedback and would appreciate the opportunity to connect with you further. Please reach out to us at marketing@fire-ice.con so we can make it right. We look forward to hearing from you.

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R
Randy
New England
1 review
Dined on October 19, 2019
Overall2food4service1ambience2

So first me and my wife was seated by the exit and some type of remodeling going on. People kept walking by so close that somebodys jacket touched my salad. Second my wife asked for plastic silverware for personal reasons and the waiter seemer bothered to walk and get so said the had none. Very dissappointed. I always recommended that place to people because it wasnt my first time there. But very dissappointing.

Fire + Ice Boston
Responded on October 24, 2019

Thank you for reaching out DaddyO. We appreciate your feedback and would appreciate the opportunity to connect with you further. Please reach out to us at marketing@fire-ice.con so we can make it right. We look forward to hearing from you.

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IC
IsadoraC
New England
2 reviews
Dined on October 19, 2019
Overall2food3service2ambience2

I made a reservation On 10/19 for my mother’s birthday party and when we got there, we were told that we needed to wait for our table due to renovation problems. We were really upset! I never had this kind of experience before there! It is not customers problem that they are renovating and also they should let people know in advance..
i will not come back for sure

Fire + Ice Boston
Responded on October 24, 2019

Thank you for reaching out IsadoraC. We appreciate your feedback and would appreciate the opportunity to connect with you further. Please reach out to us at marketing@fire-ice.con so we can make it right. We look forward to hearing from you.

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KS
KatherineS
1 review
Dined on October 19, 2019
Overall2food2service5ambience1

It would have been nice to post on the website that they are under construction. We literally were eating next to dusty drywall and tarps.

Fire + Ice Boston
Responded on October 24, 2019

Thank you for reaching out KatherineS. We appreciate your feedback and would appreciate the opportunity to connect with you further. Please reach out to us at marketing@fire-ice.con so we can make it right. We look forward to hearing from you.

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DO
DaddyO
1 review
Dined on October 18, 2019
Overall3food3service3ambience1

Place was under construction and we were seated against a plastic tarp hanging from the ceiling to the floor. Nothing on their web site indicated the restaurant was under renovation. Tables were small, chairs looked like banquet chairs with tears in them. I thought this would be a fun place to bring the family who was visiting my son who is attending college in Boston. Won't go here again as they should have closed during the renovation instead of making people sit in a construction area. Food was nothing to write home about. Only thing that makes it even worth going is the entertainment value of the grill. Won't be back.

Fire + Ice Boston
Responded on October 24, 2019

Thank you for reaching out DaddyO. We appreciate your feedback and would appreciate the opportunity to connect with you further. Please reach out to us at marketing@fire-ice.con so we can make it right. We look forward to hearing from you.

Report
OT
OpenTable Diner
New England
2 reviews
Dined on October 14, 2019
Overall1food1service1ambience1

Hostess wasn’t accommodating as we had reservations and we requested another table as the first one was in the middle of the food area. There were plenty of tables around but she was very rude and said they were reserved. Will not be back

Fire + Ice Boston
Responded on October 20, 2019

Thank you for visiting. We are saddened to hear of your disappointing experience. During our current renovations our limited seating provides challenges we do not anticipate when they are finished. Even though our restaurant might look empty, it's typically not. Our guests are always up and about out of their seat either at our market or grill area. Though they're not sitting down, the table is still occupied. We hope you will reconsider and visit again for a great FiRE+iCE experience.

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JH
JHKim
South Korea
1 review
Dined on October 12, 2019
Overall5food5service5ambience5

I really like this restaurant. It's a little noisy but it is okay because of the food.

Fire + Ice Boston
Responded on December 26, 2019

Thank you, JHKim! We look forward to your next visit & appreciate your understanding of the volume during a busy Saturday. - FiRE+iCE Boston

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AB
vipAllisonB
New England
19 reviews
Dined on October 12, 2019
Overall2food2service1ambience2

Our server never came back. The food stations were poorly organized.

Fire + Ice Boston
Responded on October 20, 2019

Thank you for sharing your experience with us. We apologize you felt the stations unorganized - the way this is designed is for guests to fill up their bowl easily and efficiently, and we ensure that nothing is cross-contaminated and everything is fresh. We would like to connect with you to learn more about your visit. Please email us at marketing@fire-ice.con at your convenience.

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CQ
CynthiaQ
New England
1 review
Dined on October 11, 2019
Overall5food5service5ambience4

Our group had a great time trying all the different combinations of food and flavors! Everything was delicious. The staff was wonderful and answered all our questions!! We look forward to going back after renovations are complete.

Fire + Ice Boston
Responded on October 20, 2019

Thank you, Cynthia! We look forward to welcoming you back as well to see the updates. We are excited for this awesome opportunity.

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DD
DeeDee33
New England
1 review
Dined on October 6, 2019
Overall3food3service4ambience1

Wasn't aware of the renovations being done... plastic curtains not plesant site.

Fire + Ice Boston
Responded on October 10, 2019

Thank you for visiting, DeeDee and for your recommendation. We appreciate your understanding as we make improvements to better the experience for our guests! We look forward to welcoming you back to see the updates for yourself. Cheers!

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LH
LutherH
1 review
Dined on October 6, 2019
Overall5food4service5ambience3

Loved the quick easy service and the waiter was great!

Fire + Ice Boston
Responded on October 10, 2019

Thank you for visiting, Luther! We have a great team and are glad to hear you enjoyed your FiRE+iCE experience. We look forward to welcoming you back again soon.

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R
vipRobert
New York Area
71 reviews
Dined on October 5, 2019
Overall5food5service4ambience3

Make a reservation because seating is limited due to renovations. The variety of food is amazing. It's all you can eat and they cook it as you watch. Choose from many different types of pastas, vegetables, and meats. Then choose among many different sauces. They also a salad bar and a soup tureen. Great value and delicious food.

Fire + Ice Boston
Responded on October 10, 2019

Thank you for visiting, Robert. We appreciate your patience and understanding as we make improvements to better the experience for our guests! We look forward to welcoming you back to see the updates for yourself. Cheers!

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AM
AngM
1 review
Dined on October 5, 2019
Overall3food3service3ambience2

We made reservations a week ahead of time, arrived 20 minutes early. We were seated 20 minutes AFTER our reservation time with so many people coming in after us, they didn't even look for us at the time of our seating. The hostess seemed uninterested and rude. Service at the bar was excellent prior to our seating. I guess maybe I'm picky but the "market" area seemed to be messy like they were having a hard time keeping up with cleaning and replacing the items (it was Saturday evening -6pm). The hamburgers might have been worth a try if the first two rows of burgers didn't have grey sections throughout the patty. I was concerned after my first "serving" that the shrimp I got wasn't cooked through.
The concept is great, it was fun and exciting, but since I didn't feel comfortable with the quality of the food selections it overshadowed the experience. I might give it one more try before saying I wouldn't recommend it.

Fire + Ice Boston
Responded on October 10, 2019

Thank you for visiting, AngM and sharing your FiRE+iCE experience with us. Honest feedback like this is important and will help us improve for the betterment of all our guests. We sincerely appreciate your understanding on a busy Saturday evening and would like to assure you that the health and safety of our guests is our highest priority. We hope you will give us another try in the future and have the 5-star FiRE+iCE experience we love providing. Thank you again for sharing.

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VR
vipVincentR
New England
17 reviews
Dined on October 5, 2019
Overall4food3service3ambience2

This place is great if you've never been. Lots of tourists and a loud energy.

Fire + Ice Boston
Responded on October 10, 2019

Thank you for your recommendation Vincent. We appreciate your understanding of the volume during a busy Saturday visit. Thank you for sharing your FiRE+iCE experience.

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OT
OpenTable Diner
New England
1 review
Dined on October 5, 2019
Overall4food4service4ambience1

Currently under construction...

Fire + Ice Boston
Responded on October 10, 2019

Thank you for your patience and understanding as we make improvements to better the experience for our guests! We look forward to welcoming you back to see the updates for yourself. Cheers!

Report
S
Sebere
New England
2 reviews
Dined on September 29, 2019
Overall1food3service2ambience2

The carpet was dirty, the rice had too much salt. We really enjoyed the variety of vegetables and sea food.

Fire + Ice Boston
Responded on October 2, 2019

Thank you for the recommendation, Sebere. We appreciate your visiting and taking the time to share your experience. Please trust we will speak with our in-house team to address the issues during your visit. Our team hopes to welcome you back again soon for a 5-star FiRE+iCE experience.

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TH
TruthHunter
New England
1 review
Dined on September 28, 2019
Overall4food5service4ambience4

Went for an anniversary dinner. Fun place, food was terrific, value (all you can eat) was also great; only drawback was the loud atmosphere which made it tougher to talk.

JG
JamG
1 review
Dined on September 27, 2019
Overall4food3service3ambience3

The variety was lacking which means they repeated the same ingredients. The website makes it look more appetizing than it actually is. But, the service was relatively quick and staff tried keeping everything clean. They do need to work on refilling the stations.

Fire + Ice Boston
Responded on October 5, 2019

Thank you for visiting, JamG - and for the recommendation. We appreciate your feedback and will take more options into consideration for the future. We hope to welcome you back again soon.

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OT
vipOpenTable Diner
New England
1 review
Dined on September 27, 2019
Overall4food3service4ambience5

Overall very pleasant, a bit noisy but as expected due to the center cooking station. Wait staff was very polite and quick.

Fire + Ice Boston
Responded on September 29, 2019

Thank you for visiting. We appreciate your patience and understanding of the volume during a particularly busy Friday visit. We look forward to your next FiRE+iCE experience.

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J
Jacqueline
1 review
Dined on September 27, 2019
Overall5food5service5ambience5

Fire + Ice Boston was amazing. My attendees and my self had a fantastic time

Fire + Ice Boston
Responded on October 2, 2019

Thank you, Jacqueline. We are thrilled to hear you and your guests enjoyed your FiRE+iCE experience. We look forward to your next visit.

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j
joef
New England
1 review
Dined on September 21, 2019
Overall3food3service3ambience2

It's loud and it's very, very hot inside. Uncomfortably so. Even the waiter said it was hot, but with a giant grill in the middle of the room, I guess it's a challenge to keep the room comfortable. I just wish they had more green veggies to grill -- pea pods, green beans, spinach, okra, cabbage. If you're a meat-eater, you'll be pleased with how many options you have. Just wish there were more veggies for vegetarians. (There are some, but wish it was a more robust selection).

Fire + Ice Boston
Responded on September 25, 2019

Thank you visiting, joef. We appreciate your understanding during a particularly warm fall weekend. While we try our hardest to combat the temps, we are often at the mercy of our historic building. Thank you for your feedback, input like this is crucial as we develop and expand options. We look forward to your next visit and providing a 5-star experience.

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OT
OpenTable Diner
New England
1 review
Dined on September 21, 2019
Overall5food5service5ambience5

It was a very loud with birthdays and place being full of people but the waiter was very kind, the service and the food was good. We will be back for sure.

Fire + Ice Boston
Responded on September 25, 2019

Thank you for visiting - we look forward to your next visit and giving another 5-star experience.

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OT
OpenTable Diner
Miami
1 review
Dined on September 21, 2019
Overall4food4service5ambience4

Food was delish!

Fire + Ice Boston
Responded on September 25, 2019

Thank you!

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A
Amber
1 review
Dined on September 20, 2019
Overall5food5service5ambience5

Had a great experience at fire and ice for a birthday meal!

Fire + Ice Boston
Responded on September 25, 2019

Thank you, Amber & Happy Birthday! Thanks for celebrating with us :)

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OT
OpenTable Diner
New England
1 review
Dined on September 20, 2019
Overall4food5service3ambience3

Loud, waiter forgot our drinks, great food and good price

Fire + Ice Boston
Responded on September 25, 2019

Thanks for visiting and leaving us this feedback. We appreciate it so that we might better train our staff and tackle problems head on. We look forward to your next visit & providing a 5-star experience!

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KI
KimI
1 review
Dined on September 15, 2019
Overall4food5service4ambience2

Our Family are big fans of Fire & Ice. We did, however prefer the Harvard Square location and restaurant. Since the Harvard Square closing we’ve been twice to the Boston location and while the food and grilling experience is similar it just doesn’t compare. I would, however, recommend everyone tries Fire & Ice as there’s something to be said about choosing your own food and watching it being cooked!

Fire + Ice Boston
Responded on September 19, 2019

Thank you for visiting, Kim. We appreciate your feedback and recommendation. Our team looks forward to your next visit. Cheers!

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JS
JonathanS
1 review
Dined on September 14, 2019
Overall5food5service5ambience5

Awesome!! It was my brothers birthday and we had an outstanding time!!

Fire + Ice Boston
Responded on September 19, 2019

Thank you, Jonathan! Happy birthday to your brother! We look forward to your next FiRE+iCE experience for another outstanding time. Cheers!

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OT
OpenTable Diner
San Francisco
1 review
Dined on September 14, 2019
Overall4food5service3ambience4

This was our birthday dinner....
Food was amazing great
Music right on point
Bar time and drinks was ok
Service could be better, specially when my girlfriend asked for a drink a bikini bottom: the drink was on a smaller glass, without any decoration so my girlfriend asked why was a different glass and if she could please have a piece of pineapple, the waitress answered: because is like that and took the pineapple from my glass with her fingers and put it on my girlfriend glass and left laughing, after that she never shows up until I called her to ask for the check.

Was one of my favorite restaurants; but after 3 times with this kind of service spending more that $150 + tips, I believe I’m not coming back neither my friends

Fire + Ice Boston
Responded on September 19, 2019

Thank you for visiting and bringing this to our attention. We have privately messaged you for more information and to follow up. We hold high standards for our staff and find this kind of behavior unacceptable. We look forward to connecting with you.

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AW
AllenW
New England
1 review
Dined on September 14, 2019
Overall3food3service4ambience2

Too crowded Saturday at 530. 430 would be better. Tortilla s were cold.

Fire + Ice Boston
Responded on September 19, 2019

Thank you for visiting and recommending us, Allen. We appreciate your patience and understanding during a busy Saturday evening. Our team looks forward to welcoming you back again soon.

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OT
OpenTable Diner
New England
1 review
Dined on September 14, 2019
Overall5food5service5ambience5

First time there!
it was amazing my boyfriend and I had a great time!
Would recommend 10/10

Fire + Ice Boston
Responded on September 19, 2019

Thank you for visiting. We're so happy you loved your first FiRE+iCE experience! We look forward to welcoming you back again soon.

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FAQs

Fire + Ice Boston is rated 4.1 stars by 2924 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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