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Nearby points of interest

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About Fire + Ice Boston

FiRE+iCE is a create-your-own-meal concept that goes beyond your wildest expectations when it comes to satisfying each and every appetite. From seasoned foodies who demand a range of herbs and spices to stubborn children who refuse to eat anything that’s “touching green stuff”, anyone can create a delicious meal at FiRE+iCE.

205 Berkeley Street
Boston, MA 02116
View Larger Map

Dining Style:
Casual Dining

Cuisines:
American, International

Hours of Operation:
BRUNCH:
Sunday 10AM-3PM

LUNCH:
Monday thru Saturday, 11AM-3PM

DINNER:
Sunday thru Thursday, 3PM-10PM,
Friday & Saturday, 3PM-11PM

Cross Street:
St. James Avenue

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Pay with OpenTable, Visa

Phone Number:
(617) 482-3473

Website:
http://www.fire-ice.com/locations/boston-ma/

Parking Details:
Street parking as well as multiple parking garages within 5-10min walk.

Public Transit:
Arlington stop off the Green Line

Additional:
Bar Dining, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Menu, Non-Smoking, Weekend Brunch, Wheelchair Access, Wine

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Fire + Ice Boston Ratings and Reviews

5
4
3
2
1

4.3

Overall Rating

based on recent ratings
food

4.3

service

4.1

ambience

4.0

value

4.1

Noise

Moderate

83% would recommend it to a friend

Good for Groups (59)
Fun (56)
Good for Birthdays (51)
See All
Casual (43)
Creative Cuisine (43)
Special Occasion (41)
Good for a Date (35)
Kid-friendly (29)
Hot Spot (22)
Healthy (21)
Good Vegetarian Options (21)
Worth the Drive (20)
Late-night Find (17)
People Watching (17)
Comfort Food (17)
Fit for Foodies (16)
Great for Lunch (16)
Authentic (13)
Happy Hour (13)
Pre/post Theatre (13)
Spicy (12)
Good for Anniversaries (11)
Romantic (11)
Vibrant Bar Scene (11)
Bar Seating (10)
Sunday Lunch (10)
Cozy (10)
Tasting Menu (9)
Gluten Free Options (7)
Handcrafted Cocktails (6)
Neighborhood Gem (6)
Great for Brunch (5)
Local Ingredients (5)
Vegan (5)
Business Meals (3)
Quick Bite (3)
Scenic View (3)
Disabled Access (2)
Live Music (2)
Paleo Friendly (2)
Live Sports (1)
Quiet Conversation (1)
Seasonal (1)
Tapas (1)
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2136 reviews
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 (New England)·Dined 2 days ago

Food was all good. Service was good. The buffet was continuously replenished.

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food5
ambience5
service5
value5

 
 (New England)·Dined 2 days ago

I went there plenty of times now. I am use to the service and the food selection. I would recommend more people to come enjoy the food! I love that we can make more than one plate for the price. The atmosphere and the chefs vibe is thrill watching!

Tags: Romantic
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food5
ambience4
service3
value5

 
 (Chicago)·Dined 2 days ago

Absolutely love this place! It's so much fun, the food is delicious and you can't beat the price. Always look forward to coming back!!

Tags: Good for Birthdays, Casual, Spicy, People Watching, Local Ingredients, Neighborhood Gem, Good for a Date, Hot Spot, Fun, Creative Cuisine, Kid-friendly, Good for Groups, Special Occasion
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food5
ambience5
service5
value5

 
·Dined 2 days ago

Went out on the town in boston for a pre birthday celebration. The food was fantastic, our waitress was kinda rude and they almost rushed us out. I would still recommend it for the experience and food.

Tags: Creative Cuisine, Handcrafted Cocktails, Hot Spot, Happy Hour
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food4
ambience5
service3
value2

 
·Dined 2 days ago

It was very good, but we were told to wait downstairs because a meeting was going on right at the peak of everyone’s dinner time. It was strange, but worth the wait.

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food5
ambience5
service4
value4

 
 (New England)·Dined 5 days ago

It was great. Didn’t realize hosts were upstairs on second level but otherwise everything was fine.

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food5
ambience5
service5
value3

vip
 (New England)·Dined on January 15, 2018

We were seated but left within one minute.
Too noisy
Too many little kids running around
Tables were filthy
Host was rude and slapped our menus on the table and left. We were left there stunned.
We walked down the street to a phenomal Brazilian steakhouse in the Westin hotel (Copley)

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food1
ambience1
service1
value1

vip
 (New England)·Dined on January 14, 2018

OK for the kids, not for grownups!
On a cold night, my party of five was seated in a booth by the window (lacking silverware). It was horribly cold and drafty, and I noticed many other patrons sitting with coats on. I asked to switch to a nearby table not by a window and was told a) it was reserved for another party; b) only tables by windows were available; and c) once I got to the grill I would warm up. Really? That's the response? I didn't realize that being warm for part of the time and freezing for the rest is an acceptable way to treat patrons. Eating dinner while wearing a big, puffy coat is not reasonable. And waiting for a spoon while our soup gets cold is also not reasonable. The menus still sitting on the table don't work with a bowl of soup...
Standing in line waiting for the grill, the woman next to me struck up a conversation beginning with "Ugh, I hate this place. My husband's on the other side. The kids think it's great!" As pleasant as she was, I don't go to dinner to talk to strangers, I want to enjoy time with my family! But everyone is up and down at different times (another reason why a booth is ridiculous), not really eating together. The novelty is down while the price is up. I might send the kids on their own but I'm done.

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food2
ambience1
service1
value1

 
 (New England)·Dined on January 14, 2018

As a family we go out once a year for family fun and dinner. I tried Fire & Ice once before with my husband and loved it, so we figured our family would too! We made reservations for the five of us after a show. That part worked out great!
Dinner not so much! Very very crowded! Plates were not emptied from our table, drinks were very slow to come. I waited over 15 minutes for a glass of red wine. The server said the bar was backed up, no excuses, or even comp for that! The only job the server had was to clear table and get drinks, we got our own food.
Then they have an ice cream bar, that is right there in front of the kids, but it is $6 extra, why?
Not going back, quite a disappointment, Service was horrible!

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food3
ambience2
service1
value2

 
·Dined on January 14, 2018

I used to love this place, but unfortunately the quality of the food/cooking has changed a lot. The wait staff and bar drinks were amazing still, and the atmosphere was still fun.

Tags: Handcrafted Cocktails, Happy Hour
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food2
ambience3
service5
value2

 
 (New England)·Dined on January 14, 2018

Went for my daughters birthday like we do every year. Our server was awsome! I do think it is pricey but it’s my daughters favorite place so we go. It would be a great deal if you are a big eater but for us we are not😊

Tags: Casual, Gluten Free Options, Tasting Menu, Good for Groups, Comfort Food
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food5
ambience5
service5
value2

 
·Dined on January 13, 2018

Fire + Ice never disappoints. Vibrant and fun atmosphere. There's something for everyone. We had a great time and we will be back! Creative dining concept!

Tags: Good for Groups, Special Occasion, Creative Cuisine, Fun
Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

vip
 (New England)·Dined on January 11, 2018

They have a policy about incomplete parties. We got there and it was empty for an early dinner at 5p...they still wouldn’t seat us despite it being empty!

The food was phenomenal and our server was excellent, just don’t try to get there without the whole group!

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food5
ambience3
service2
value5

 
·Dined on January 9, 2018

The waiter Pedro was excellent!! We had a party of six and he offered excellent customer service with such a great personality!!!

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food5
ambience5
service5
value5

 
 (New England)·Dined on January 2, 2018

Dope as hell, I am very fat

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food5
ambience3
service3
value5

 
 (New England)·Dined on January 1, 2018

We were seated at a table next to a window that had a hole in it, the hole was patched up with napkins...it was cold ice cold and uncomfortable to the point of requiring hats and jackets. The place is definitely showing its age.

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food3
ambience1
service4
value2

vip
 (New England)·Dined on December 31, 2017

We enjoyed our meals very much. Lots of choices and fun to watch the cooks. Will be back.

Tags: Healthy
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food4
ambience4
service4
value3

 
 (New England)·Dined on December 31, 2017

I called 4 days before NYE to see if they were doing anything different/special or charging a different price for the night. After the person who put me on hold for almost 10 minutes came back, without an answer - I was transferred to a manager who told me that it would be treated as a normal night.

My wife didn’t know I had inquired about variances to the evening, so she called the next day and received the same answer. This was essentially confirming the lack of any special night promo being advertised on the website. We wanted to have a dinner, that would fill our bellies on a cold, casual evening and thought this would be a good spot.

Fast forward to when we walked in the door and there was now a sign with a NYE package price of $35 being advertised. We asked when this came along and what you got for the extra $14 for an adult. The server said a glass of bubbly (a couple ounces in a small plastic glass,) and a dessert. For our underage son - he would get sparking Apple juice.

We weren’t looking to spend 167% of what a typical meal cost there - just because it’s a “holiday.” We might not have been so disgruntled if we hadn’t called to confirm and given misinformation. That’s the most disappointing thing a restaurant can do to their guests.

Tags: People Watching
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food3
ambience2
service3
value1

 
 (New England)·Dined on December 31, 2017

I was a little put off because the Facebook post stated that the brunch was $15.99, but when I got there I was informed that the price had increased to $22.99. Overall it was an ok experience, but I don't think I'll do it again.

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food3
ambience3
service5

 
 (New York Area)·Dined on December 31, 2017

We had a reservation, but did not get seated until 20 minutes after we arrived. Once upstairs we noticed that there were several tables open. It took another 10 minutes for the waitress to come and greet us and take our drink order. Once she did she was attentive and friendly. The food was good the selection was fast and we enjoyed our time there.

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food4
ambience4
service4
value4

 
·Dined on December 31, 2017

Very cool concept

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food4
ambience4
service4
value4

 
 (New England)·Dined on December 30, 2017

My waitress was amazing, the service was great and the cooks were super friendly! They even sang to me for my birthday !

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food4
ambience4
service5
value4

 
 (New England)·Dined on December 29, 2017

Went with 4 adults and 2 children. Had a 7pm reservation. We arrived at 6:50 and were told we would be seated closer to our reservation time and should wait at the bar/lounge. At 7:15 I went up to hostess and asked how much longer, ( they say they hold reservation for only 15 min) after a few minutes of checking they told us we could be seated. We were seated at a booth near the window. Problem was that this was the coldest day of the year and it was very cold at the table. We piled all the coats on the window sill in hopes of cutting down the draft but to minimal effect. For our first pass at the food, all went well. Lots of choices and we were able to get to grill and have food cooked promptly. However when we went back the second time, there were so many people lined up at the grill, it took a very long time to get our food cooked. Also having to wait at the grill for the food to cook meant we either had to get our salad while food got cold or else after eating the hot meal. The children had ice cream sundaes for dessert which the liked. Our server was very good and the grill staff were pleasant but as noted earlier at times the grill was too crowded. Good place to experience once for it's uniqueness but probably would not go back.

Tags: Good for Groups
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food5
ambience3
service5
value5

 
·Dined on December 28, 2017

Great food but we made a reservation and then had to wait an extra 50 minutes before being seated

Tags: Scenic View, Good for Groups, Special Occasion
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food5
ambience5
service3
value5

 
·Dined on December 28, 2017

The atmosphere is very fun, there is a good selection of food to choose from, and the wait staff was great

Tags: Fun, Good for Birthdays, Creative Cuisine
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food4
ambience3
service4
value4

 
·Dined on December 28, 2017

The service was awful - waitress didn’t get drinks to everyone until meal was almost over, didn’t bring water until we were completely done eating (and not enough for all of us), didn’t clear away the plates and never checked on us . Very disappointed she got an automatic tip of $49 - she deserved nothing

Tags: Kid-friendly
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food3
ambience3
service1
value2

 
 (New England)·Dined on December 28, 2017

Great experience

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food5
ambience4
service5
value5

 
·Dined on December 27, 2017

Fun time but we just wish kids weren’t allowed there, should but 21+

Tags: Late-night Find, Vibrant Bar Scene
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food5
ambience3
service5
value5

 
 (New England)·Dined on December 27, 2017

We booked our table because Fire and Ice is very close to the Dorothy Quincy Suite and the weather was brutally cold, even in the relatively short walk from the Common. We were seated quickly and the waiter was prompt. However, the large windows aren't well insulated and the seating area was cold. Although the three chefs in charge of the grill were pretty cheerful and always busy, seeing all the scraps in the ring around the grill was unpleasant. IT was also a little startling to see all the raw ingredients sitting in bowls amid the ice. Glad the that food was so throroughly cooked. The fixed price and buffet style has its merits but I probably won't go back.

Tags: Pre/post Theatre
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food3
ambience3
service3
value3

 
 (New England)·Dined on December 26, 2017

FIre and Ice remains a reliable spot for each member of a group to customize exactly what they want in their dish and then watch it get cooked on the big griddle in the middle of the room. Fun for groups, we came here with our family of four. At $21 per person, it is not cheap eats, but it is realiably fun and tasty.

Tags: Good for Birthdays, Good Vegetarian Options, Pre/post Theatre, Good for Groups, Kid-friendly, Casual
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food5
ambience4
service4
value2

 
·Dined on December 24, 2017

we love the concept of F&I, having tried it at other chain restaurants as well. However, our first experience at F&I left us with a bad taste and I doubt we will be going back (at least to this location). They are not kid friendly, service is sketchy (had to wait 30 minutes for water refills), and the food preparation at the grill was not a very good experience (long waits, boisterous cooks)

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food2
ambience1
service1
value2

 
·Dined on December 24, 2017

It was great! Or server was great and funny, the food was very good, and I thoroughly enjoyed the cool take on restaurant food. The service was a tiny bit slow, but that's to be expected on a busy saturday, and our server made sure to promptly bring our stuff right over.

Tags: Casual, Good for Birthdays, Good for Groups
Was this review useful to you?Yes·No·
food5
ambience5
service4
value4

 
 (New England)·Dined on December 23, 2017

So much fun! Fantastic server, got food right away, and great fresh food!

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food5
ambience5
service5
value5

 
 (New York Area)·Dined on December 23, 2017

This was our first visit. The food was great and the way it is prepared on a large round grill is unique. The only issue was the place we sat was cold. And this was on a cold winter's day. The waiter said the a/c was on because other patrons had said it was too hot! Not so. Nothing was done to accommodate us with the cold. Next time, we will ask to move to another table. The table next to us also had some really noisy kids but what can you do. Overall, we would recommend this restaurant.

Tags: Pre/post Theatre, Good Vegetarian Options, Healthy
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food5
ambience2
service3
value4

 
 (Richmond)·Dined on December 20, 2017

When we were seated we didn’t have a server. My husband eventually went up and asked for assistance so we could drink some water. In general it was an okay experience. It is a unique dining experience but I Probably wouldn’t go again.

Tags: Fun
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food3
ambience2
service2
value2

 
 (New York Area)·Dined on December 18, 2017

Just eh. Not overwhelming. Not for over 30 somethings. Don't plan on being able to hear your waiter/waitress giving you an explanation on how the operation works - music is a bit loud. Nice being able to design your own stir fry, but, eh...

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food4
ambience2
service2

 
·Dined on December 17, 2017

Always love it

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food5
ambience5
service5
value5

 
·Dined on December 17, 2017

My waiter disappeared for a half hour and had to be some where so had to talk,to manager to get my check

Tags: Late-night Find
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food4
ambience3
service2
value3

 
 (New England)·Dined on December 16, 2017

Go hear a lot....unfortunately this time was VERY BUSY and they could not keep up with demand. Either standing and waiting or did not have what I wanted.

Tags: Special Occasion, Hot Spot
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food4
ambience4
service2
value3

 
·Dined on December 16, 2017

Ashley was great!

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food5
ambience5
service5
value5

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