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Fiorella Polk, San Francisco, CA

Fiorella Polk

4.6
4.6
308 Reviews
$30 and under
Italian
Top Tags:
Your new favorite Italian. Fiorella is a neighborhood Italian restaurant in the heart of Russian Hill. We serve wood fired pizza, pasta, antipasti & Italian vino in a casual neighborhood setting.

In order to be in compliance with the San Francisco Health Mandate, we require proof of COVID-19 vaccination for all guests dining indoors age 12 and over and a photo ID. Acceptable forms of vaccination proof include: an original vaccination card, a digital vaccination QR code or a photo of your vaccination card. Thank you for your cooperation and support as we do our best to keep our community safe.

Make a reservation

2 people
7:00 PM
Booked 25 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Italian, Pizzeria, Wine Bar

  • Hours of operation

    Dinner Mon–Thu 5:00 pm–9:30 pm Fri 5:00 pm–10:00 pm Sat 4:30 pm–10:00 pm Sun 4:30 pm–9:30 pm

  • Phone number

    (415) 829-7097

  • Website

    http://www.fiorella-sf.com/russian-hill

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Executive chef

    Eli Franco

  • Private party facilities

    Please contact us at info@fiorella-sf.com and mention Russian Hill location.

  • Location

    2238 Polk St San Francisco, CA 94109

  • Neighborhood

    Russian Hill

  • Cross street

    Green St.

  • Parking details

    Street Parking

  • Additional

    Beer, Corkage Fee, Delivery, Gender Neutral Restroom, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

Popular dishes

What 308 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.3Service
  • 4.3Ambience
  • 4.3Value

Noise • Moderate

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  1. JH

    JordanH

    San Francisco

    1 review

    vip
    4.0

    1 review

    Dined 4 days ago

    overall4food5service4ambience4
    The wait staff was amazing. The only thing we didn’t like was being put right outside of the front door, and the fact that everything took a really long time because they were super busy.
  2. AC

    AlexC

    New York Area

    4 reviews

    vip
    3.0

    4 reviews

    Dined on June 25, 2022

    overall3food3service2ambience4
    Our waitress rushed us from the beginning of the meal. She tried to get our order ASAP and then after an hour, came by and said our time was up due an hour long table limit. The food was good but the Fiorella on Clement is better with much nicer service.
  3. B

    Brian

    San Francisco

    1 review

    5.0

    1 review

    Dined on June 21, 2022

    overall5food5service5ambience5
    Great setting, great food, great service, and a great time!
  4. OT

    OpenTable Diner

    Los Angeles

    1 review

    2.0

    1 review

    Dined on June 19, 2022

    overall2food3service1ambience3
    The server spoke very bad English, she could barely understand us. The burrata salad and the farro salad were below average. The chicken wings were okay.
  5. n

    newtosf

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food3service5ambience5
    The overall ambience was lovely, the restaurant was busy and the service was exceptional. However, the walla walla onion pizza (seasonal) lacked sauce and flavor. The pasta was tasty but could have been better with extra sauce included.
  6. TE

    TriciaE

    Central Coast

    8 reviews

    5.0

    8 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5
    The food was fantastic and service was friendly and on top of things. It was our first time here and we loved everything, Recommend the spritzer, green onion bruschetta and all of the pizzas
  7. KA

    KathrynA

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience3
    The Bolognese was GREAT! And the salad with avocado dressing was 10/10.
  8. OT

    OpenTable Diner

    Las Vegas

    1 review

    3.0

    1 review

    Dined on June 8, 2022

    overall3food4service1ambience2
    The pizza is pretty good but it’s a little expensive for what it is. I advise take-out to dining in because it was loud, our seats sucked and the service kinda bad. Everyone was incredibly nice and accommodating but it’s hectic. Tip your servers, they deserve more!
  9. ED

    ErinDJG

    Minneapolis

    6 reviews

    3.0

    6 reviews

    Dined on June 5, 2022

    overall3food4service2ambience4
    Server (Claudia) was rude. It took us 35 minutes to get our drinks. Asked for recommendations, follow up on food, etc. and we’re met with attitude. Food was great. Service very poor.
  10. S

    Skipper

    San Francisco

    4 reviews

    3.0

    4 reviews

    Dined on June 3, 2022

    overall3food3service3ambience3
    We’ve dined at Fiorella on clement many times and have been very happy but the Polk street location just didn’t measure up. Food was just ok and our server was mediocre at his job. Hostess was the exception. She very professional.
  11. OT

    OpenTable Diner

    Orange County

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5
    Super yummy always love to get the funghi pizza and the vodka pasta!! All of the pastas are very good as well.
  12. NP

    NicholasP

    1 review

    5.0

    1 review

    Dined on May 24, 2022

    overall5food5service5ambience4
    Food was outstanding. One of the best Bolognese I’ve had in a long time. The asparagus pizza was surprisingly delicious. Excellent affordable wine selection. Even on a Monday night this place was really busy so you’ll probably want to make a reservation anytime you want to come here. Our only one drawback was that there was a group of kids nearby that were very loud for a very long time.
  13. MC

    MichaelC

    New York Area

    11 reviews

    vip
    4.0

    11 reviews

    Dined on May 22, 2022

    overall4food5service5ambience1
    Food was great as was the service. We were seated at a table near the door and the door was open Al night and all members of our table were cold. As were others inside the restaurant. Management did not seem to care and refused to close the door as waiters and waitresses were going in and out to service guest dining outside (who has heaters by the way). I don’t enjoy having dinner with my coat on when dining inside no matter how good the food is. Probably would have been better off outside as there were heaters available.
  14. OT

    OpenTable Diner

    Dallas

    14 reviews

    vip
    3.0

    14 reviews

    Dined on May 22, 2022

    overall3food3service3ambience3
    This place is only OKAY. The pizza is limp… not soggy like neopolitan pizza and not crispy like NY style. The dough is just very weird. Very Italian… not a lot of ethnic diversity eating here either. Online the prices are cheaper than in person. There’s also an outrageous charge % for SF Ordinance for dining in (on top of tip).
  15. SA

    SamiraA

    San Francisco

    1 review

    vip
    1.0

    1 review

    Dined on May 17, 2022

    overall1food1service1ambience1
    Truly the worst dining experience of my recent adulthood. The server had no idea or education about their wine selection. They brought us the wrong bottle of wine and we ordered gluten free for allergies and brought us gluten-ous food. They also brought the wrong appetizer. Our server never filled our wine or water glasses. I will never be coming back.
  16. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5
    Some of the best high end pizza in SF. Thank you!
  17. OT

    OpenTable Diner

    San Diego

    2 reviews

    5.0

    2 reviews

    Dined on May 15, 2022

    overall5food5service5ambience5
    To sum up the food in a few words would be an injustice. This restaurant is simply amazing. I highly recommend the funghi pizza, caccio e Pepe. Enjoy
  18. NF

    NatalieF

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5
    Great food as always! I will definitely be back.
  19. S

    Sjc22

    San Francisco

    5 reviews

    vip
    4.0

    5 reviews

    Dined on May 8, 2022

    overall4food4service5ambience4
    All food tasted really fresh and was great.
  20. DA

    DavidA

    London

    2 reviews

    5.0

    2 reviews

    Dined on May 4, 2022

    overall5food5service5ambience5
    Great food, nice people, great vibe, and a little loud - but at least the table next door can't hear your conversation :)
  21. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on May 4, 2022

    overall3food3service2ambience2
    We were given seating directly on the sidewalk. It was very windy and cold. The service was very slow. The whole experience was ok, not good.
  22. OT

    OpenTable Diner

    Palm Springs

    1 review

    vip
    2.0

    1 review

    Dined on April 29, 2022

    overall2food4service1ambience1
    Poor customer service. Reservation was for a table inside- they made us sit outside. Servers seemed to routinely forget our table was outside. I had to go inside to get someone's attention. They also sat multiple people inside in front of us despite asking for an indoor table when it was available. Poor poor service
  23. M

    Micki

    1 review

    4.0

    1 review

    Dined on April 28, 2022

    overall4food4service5ambience3
    Our server was great and gracious when we received an extra dish we did not order.
  24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 25, 2022

    overall5food5service5ambience5
    Amazing experience as always.
  25. VK

    VickyK

    San Francisco

    7 reviews

    vip
    5.0

    7 reviews

    Dined on April 23, 2022

    overall5food5service5ambience5
    Fabulous mushroom pizza and delicious salad- perfect combination with quality ingredients and good service. Early dinner- ate inside- will be back!
  26. LC

    LauretteC

    1 review

    5.0

    1 review

    Dined on April 22, 2022

    overall5food5service5ambience5
    Andrea took excellent care of our group! The food was delicious and fresh. All shareable sizes with options for everyone.
  27. DG

    DonnaG

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on April 22, 2022

    overall5food5service5ambience5
    The food is the absolute best- I told my Son that we shouldn’t over eat to save room for desert 😌 lol we over ate- we couldn’t help it!!! So delicious- the service was also excellent! We’ll do desert the next time!
  28. PP

    PPHochman

    San Francisco

    17 reviews

    4.0

    17 reviews

    Dined on April 21, 2022

    overall4food4service4ambience3
    Tasty Russian Hill Italian. Good menu and attentive service. We had a girls' night out here and was a good pic. Nice apps to share and hearty entrees. Only issue was they clearly needed our table so there was a rush to order drinks, entrees, dessert, pay etc. I wish I'd been aware of this when I came in. For all I know, I was sent a note but didn't see it. I could tell they were rushing us out as they needed the table for next group.
  29. D

    Dubs415

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on April 19, 2022

    overall5food5service5ambience5
    Loved the service and food
  30. DD

    DanielleD

    San Joaquin

    1 review

    5.0

    1 review

    Dined on April 13, 2022

    overall5food5service5ambience5
    The best food ever! The clam pie and vodka pasta is a must. The entire staff was so sweet and helpful.
  31. M

    Miles

    1 review

    5.0

    1 review

    Dined on April 11, 2022

    overall5food5service5ambience4
    The food and service were both great! My party was sat outside and despite being so close to the street it was relatively quite and their heaters made the windy evening into a non-issue. Would certainly recommend to anyone!
  32. C

    Chaos

    1 review

    5.0

    1 review

    Dined on April 11, 2022

    overall5food5service4ambience4
    Food was amazing. Service was good and pretty fast but not outstanding:)
  33. MB

    MBlaire

    San Francisco

    10 reviews

    vip
    3.0

    10 reviews

    Dined on April 9, 2022

    overall3food3service2ambience2
    Pizzas and wine were delicious but the appetizers weren’t so great!
  34. MM

    MarieM

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on April 7, 2022

    overall5food5service5ambience5
    My bill for three appetizers and three glasses of wine was $99. Seemed like I was over charged.
  35. 2

    2kgougher

    San Francisco

    60 reviews

    vip
    5.0

    60 reviews

    Dined on April 5, 2022

    overall5food4service5ambience4
    Just an all-around terrific meal. Started with the sweet potato concoction and the meatballs. Then shared the veggie pizza and the rigatoni Classico. Highly recommend.
  36. LW

    LauraW

    1 review

    3.0

    1 review

    Dined on April 4, 2022

    overall3food4service2ambience5
    Food and service and usually impeccable here, but restaurant week seems to have taken a toll, or they at least weren't prepared. I'll lead with that the service team made up for the long wait with a complimentary bottle of Prosecco, which was great. However, the wait was pretty enormous for our food. Secondly, we were served our drinks in cracked glasses. We noticed about halfway through the drink. When we brought it up to the server, we didn't receive much of an apology. They brought the drinks back in new glasses and told us they just dumped the drinks into new glasses. I find that pretty unacceptable at best, and dangerous at worst! Why wouldn't new drinks be brought out, without the possible of glass shards in the drink? Pretty blown away by that decision. Food was good--it's been better, but again I think restaurant week is taking a toll. Would recommended during any other time of year, but not right now.
  37. O

    Oldfoodie

    San Francisco

    5 reviews

    vip
    4.0

    5 reviews

    Dined on March 31, 2022

    overall4food4service5ambience4
    Get the Brussels sprouts and the raddiatore diavolo. Motto bene.
  38. KA

    KenA

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on March 30, 2022

    overall5food5service4ambience4
    One of my favorites. I love the Baby Greens salad, and the pasta is always cooked to perfection.
  39. OT

    OpenTable Diner

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on March 30, 2022

    overall5food5service5ambience5
    The staff was incredible! So helpful in accommodating our large party. We will be back!
  40. S

    Skalush

    San Francisco

    19 reviews

    vip
    4.0

    19 reviews

    Dined on March 28, 2022

    overall4food5service5ambience5
    our food was severely delayed, the waiter did a great job communicating and it was not their fault, but other tables arrived after us and got food before us. they made up for it with free dessert, but this was disappointing overall. however, the food and service were fantastic

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available

  • Physical distancing

    • Distancing maintained in common areas

  • Protective equipment

    • Waitstaff wear masks

  • Screening

    • Sick staff prohibited in the workplace

FAQs

Fiorella Polk does offer delivery in partnership with Postmates. Fiorella Polk also offers takeout which you can order by calling the restaurant at (415) 829-7097.

Fiorella Polk is rated 4.6 stars by 308 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 25 times today
Google Map for Fiorella Polk

2238 Polk St San Francisco, CA 94109

Additional information

  • Cross street

    Green St.

  • Neighborhood

    Russian Hill

  • Hours of operation

    Dinner Mon–Thu 5:00 pm–9:30 pm Fri 5:00 pm–10:00 pm Sat 4:30 pm–10:00 pm Sun 4:30 pm–9:30 pm

  • Cuisines

    Italian, Pizzeria, Wine Bar

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Street Parking

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Eli Franco

  • Additional

    Beer, Corkage Fee, Delivery, Gender Neutral Restroom, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

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