This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

Fiorella Polk

4.6
144 Reviews
$30 and under
Italian
Your new favorite Italian. Fiorella is a Neigborhood Italian restaurant in the heart of Russian Hill. We serve wood fired pizza, pasta, antipasti & Italian vino in a casual neighborhood setting.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 144 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.4
service
4.4
ambience
4.3
value
Noise · Moderate
90% of people would recommend it to a friend
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TS
TonyS
San Francisco
1 review
Dined 5 days ago
Overall5food5service5ambience5

Great food! I loved the bubbles of dough in the pizza.

LE
LaurenExplorin
Seattle
5 reviews
Dined on October 19, 2020
Overall5food5service5ambience5

Food was delish and we really appreciated all the efforts made to keep us safe. Thanks Fiorella team!!

J
vipJuliet
San Francisco
40 reviews
Dined on October 9, 2020
Overall4food4service5ambience3

Th food was good but a bit expensive and kind of a limited menu. The outdoor dining space was more basic than some of the others on the same block. The service was great and we took a pizza home which was delicious

OT
OpenTable Diner
San Francisco
1 review
Dined on October 6, 2020
Overall5food5service5ambience2

Great service !!!

OT
OpenTable Diner
Denver
1 review
Dined on October 3, 2020
Overall5food5service5ambience5

Fantastic food (best burrata I’ve ever tasted), friendly staff, perfect patio dining.

OT
vipOpenTable Diner
San Francisco
3 reviews
Dined on September 25, 2020
Overall4food5service5ambience4

Outdoor dining, food was great, but no heaters

e
ems109384
San Francisco
2 reviews
Dined on September 21, 2020
Overall5food5service5ambience5

You can never go wrong selecting Fiorella! Love their pizzas and salads.

SM
SMD123
San Francisco
5 reviews
Dined on September 15, 2020
Overall5food5service5ambience5

yummy pizza, nice waitress who provided great suggestions

B
vipBuffy
San Francisco
73 reviews
Dined on September 15, 2020
Overall5food5service5ambience4

parklet could use some windshields as it was pretty cold; food was all terrific especially the tomato salad and the cacio e pepe

KC
vipKelseyC
San Francisco
2 reviews
Dined on August 24, 2020
Overall5food5service5ambience5

Pizza and pasta were delicious. Great service. COVID safe.

M
Melly
San Francisco
6 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Amazing brunch, maybe my favorite in the city because the quality and price are just perfect. Fried polenta is next level. As are the eggs in purgatory.

Great brunch drinks for $9, which is a steal for SF.

One suggestion would be to get iced coffee and dairy free milk.

L
vipLalena24
Chicago
19 reviews
Dined on February 11, 2020
Overall4food5service4ambience5

Love Fiorella for all the things, with food being so delicious. Only reason not 5 stars is they push you out if you’re hanging too long and they have an incoming reservation - understand the need but it’s not a great experience to feel like you have to race to finish your glass of wine and interrupt great conversation. So just beware, you have 1.5-2 hours then out!

OT
vipOpenTable Diner
San Francisco
1 review
Dined on February 9, 2020
Overall5food5service5ambience5

Delicious brunch. Great Service

FB
vipFrankB
San Francisco
36 reviews
Dined on February 8, 2020
Overall4food4service4ambience3

Relatively simple menu which is the strength of Fiorella. Good appetizer (wings), pasta and pizza, with only a couple of entrees. Everything was great, and a relatively good value too.

OT
OpenTable Diner
1 review
Dined on February 8, 2020
Overall5food5service5ambience5

Spectacular on every dimension.

LT
LiliT
1 review
Dined on January 31, 2020
Overall4food3service4ambience3

Average. Good service. Food was nothing special. Food came almost too quickly. About 5 min after we ordered.

LS
LuvSanfrancisco
San Francisco
5 reviews
Dined on January 29, 2020
Overall5food5service5ambience4

Our pizzas were amazing. The meatballs were yummy. I like the choices of the 8 oz. wine/quartinos.

OT
vipOpenTable Diner
New York Area
8 reviews
Dined on January 28, 2020
Overall3food4service2ambience3

Overall Fiorella would get a much higher rating, except service was a challenge. While our immediate waitress was great, the chef/owner dropped the ball. We ordered dessert and were presented with a very small scoop of icecream. When we asked for an extra scoop we were told each tiny scoop was $4/apiece. We were charged on our bill for the additional scoops of ice cream. The ice cream was basic vanilla and not worth the cost or the feeling of being ripped off by the management.

h
hkfoodiebeltib
San Francisco
6 reviews
Dined on January 26, 2020
Overall2food2service3ambience3

Food was not good, pizzas bland.

OT
OpenTable Diner
San Francisco
1 review
Dined on January 25, 2020
Overall4food4service5ambience4

Great front of house and servers.

LT
LoveToEat
San Francisco
25 reviews
Dined on January 24, 2020
Overall5food5service5ambience5

The Salsiccia and the Yick Wo Elementary Pies were excellent. We added the wood fired mushrooms and a soft poached egg to the YWE.

Both the Winter Citrus and the Baby Lettuce salads were great, but, as noted in reviews by others the size of the salads together was just enough for 4.

I would see if it were possible to have a family size Baby Lettuce Salad on the regular menu. Then again, one can simply order two of them.

I liked the Rosso Montalcino from Tuscany, Compared side by side with the Sonoma Montepulciano Dolcetto, the choice was obvious.

ML
vipMariaL
San Francisco
3 reviews
Dined on January 20, 2020
Overall5food5service5ambience5

The food was awesome and they accommodated my request for a candle in our dessert since someone was having her birthday celebration.

S
vipSfbrit
San Francisco
17 reviews
Dined on January 20, 2020
Overall4food3service4ambience4

Service and atmosphere where great. My girlfriends loved the pizza. My only complaint was the GF pasta, it was by far one of the worst I’ve tried. Had the Cacio e Pepe, the pecorino was in cold, firm chunks at the bottom, the pasta was intended to be Al dente but was closer to raw and crunchy. Disappointing since this in the only true Gluten Free substitutions on the menu. Unfortunately I don’t think this will be our new neighborhood spot:(

g
vipgary
San Francisco
101 reviews
Dined on January 14, 2020
Overall5food4service4ambience3

the only drawback is the tables are too close together......hard to navigate 'out' and hard to have a private conversation

TM
vipTedM
San Francisco
30 reviews
Dined on January 9, 2020
Overall5food5service5ambience5

Food and service were top rate! We had early reservations, 6 pm, on a Thursday evening. We were seated promptly. This was our first visit and were able to walk about a half mile from our apartment. We will be back!

OT
OpenTable Diner
New York Area
6 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

Brother/ sister bruncheon!! Margherita pizza and French toast! YUMMMM

OT
OpenTable Diner
Sacramento
1 review
Dined on December 28, 2019
Overall5food4service4ambience4

Great brunch spot!

OT
OpenTable Diner
Los Angeles
5 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

Love the food, everyone was nice and accommodating, had a great time!

RR
vipRobertR
San Francisco
8 reviews
Dined on December 23, 2019
Overall5food5service5ambience5

Fiorella’s new menu additions and surprise specials are part of what keeps us coming back - but tonight really exceeded expectations with a special Hanukkah menu of Latkes, Brisket & Kugel in the Italian style of Rome’s Trastevere cooking traditions. Absolutely delicious and on offer through the last night of the Festival next Monday.

OT
OpenTable Diner
San Francisco
2 reviews
Dined on December 20, 2019
Overall3food3service2ambience2

Generally great as usual, except they changed the octopus side which was not good. Octopus and tomato - not my thing, and it tasted unusually fishy. Also, someone (other than our nice server) brought the food, dropped it, and walked away without telling us what it was so we had to flag down a waiter after several minutes to ask if we had the correct order. We found out we did, but it isn’t tough to simply announce a dish, and very helpful especially if you’re ordering it for the first time.

D
vipDcdiner
San Francisco
16 reviews
Dined on December 17, 2019
Overall2food3service1ambience2

From the first step in the hostess short and a tad rude we were a minute early. Told to wait outside in cold. Waitress short and my guess not happy with her job. Unfortunate I was going to purchase a gift card for a large group party but wouldn’t subject anyone to this treatment. Food was ok but distracted by them and their treatment of the guest.

R
vipRyuse
San Francisco
4 reviews
Dined on December 15, 2019
Overall5food5service5ambience5

The service & Food is always great! We usually have a appetizer, pasta and pizza, which we ask our server what they recommend. It is one of our staple restaurants in the city that we go to.

OT
OpenTable Diner
1 review
Dined on December 8, 2019
Overall5food5service5ambience5

Fantastic brunch spot for me and my boyfriend, very reasonably priced too!

Fiorella Polk
Responded on December 12, 2019

Thank you for the kind words! We hope to see you again very soon!

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s
susief
1 review
Dined on December 5, 2019
Overall3food3service2ambience2

This restaurant was very pricey for basically pizza place. Will not be returning.

Fiorella Polk
Responded on December 12, 2019

Hi Susie, Thank you for taking the time to leave us a review. We appreciate the feedback as it helps us do better! We do hope you give us a try again!

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OT
OpenTable Diner
Los Angeles
1 review
Dined on November 30, 2019
Overall5food4service4ambience4

Delicious food! Wish there was more pasta options though

Fiorella Polk
Responded on December 12, 2019

Thank you for the kind words and taking the time to leave us a review! We hope to see you again soon!

Report
c
crp56
San Francisco
2 reviews
Dined on November 22, 2019
Overall3food3service3ambience3

Arrived 10 minutes early to the reservation, and was told we’d have to wait as our table wasn’t available. There were multiple tables open.

Upon finally being seated 10 minutes later, we were seated at one of these already-open tables.

Fiorella Polk
Responded on December 5, 2019

HI there, Thank you so mich for taking the time to leave us a review. We appreciate your feedback as it helps us do better. We try to accommodate everyone in a timely fashion from the moment they walk in the door and sorry to hear you didn't feel that way! We do hope you join us again very soon!

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s
vipseekingsimplicity
San Francisco
7 reviews
Dined on November 13, 2019
Overall2food2service2ambience3

The pizza was very basic and barely a snack rather than a meal. Go to Pizza Delfina instead.

Fiorella Polk
Responded on November 23, 2019

Thank you for leaving a review! We so appreaciate you taking the time to let us know how we're doing as it makes us do better. We hope to have you in again soon!

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I
vipIheartfood
San Francisco
7 reviews
Dined on October 23, 2019
Overall5food5service5ambience5

Fiorella Polk is a great choice for those looking for yummy Italian food, good wine and a great atmosphere. The space on Polk is cozy but the food and ambiance make up for the tight quarters.

Fiorella Polk
Responded on October 30, 2019

Hello! Thank you for the review! We so appreciate you taking the time to let us know how we're doing and we hope to see you in again very soon!

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L
Lizzie
Minneapolis
1 review
Dined on October 20, 2019
Overall3food3service4ambience5

I've been to Fiorella on Polk before and had a great time, but this time we went for brunch and our food was super mediocre. We ordered the spaghetti and carbonara, but the carbonara pasta was inedible and almost tasted like nothing. It had no flavor and was just a bowl of mushy pasta and we paid $18 for it... My boyfriend was hungover, so he just ate whatever he could - but it was pretty disappointing since I've had food at Fiorella before and it was great. Hoping this was a fluke accident! :(

BW
BrandyW
Des Moines
6 reviews
Dined on October 19, 2019
Overall5food5service5ambience5

Our reservation was perfect. We were seated immediately. Service was quick and attentive. We had the margarita pizza and chicken wings and house red, all of which was wonderful! I am a chef and very particular and was happy we chose Fiorella!

Fiorella Polk
Responded on October 30, 2019

Hi Brandy! Thank you so much fir the kind words! We try our best to give everyone a great experience and are so thankful you took the time to let people know about it! We look forward to having you in again very soon!

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FAQs

You can order delivery directly from Fiorella Polk using the Order Online button. Fiorella Polk also offers delivery in partnership with Caviar and Postmates. Fiorella Polk also offers takeout which you can order by calling the restaurant at (415) 829-7097.

Fiorella Polk is rated 4.6 stars by 144 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.