Fiorella Italian Kitchen
This is the worst restaurant I’ve ever eaten at. The food was horrible. The service was worse. There is nothing Italian about this place. Ugh. Save yourself.
Great food and good service. Pizza is outstanding!
VERY pricey $$$ and the spaghetti dinner is a VERY small portion- enough for a 2 year old.
I wish I could remember our server’s name. He was very nice. We went to Fiorella’s as part of our Girls Night Out. The 3 of us shared the fried mozzarella balls, the baked ziti, and a pepperoni pizza— and of course a bottle of wine. Everything was delicious.
It’s was restaurant week yet it was not crowded. The food was good and service was good.
a very good restaurant, recommend it to everyone, I really liked the taste of the food and moderate prices, many nice waiters
For the prices charged $$& $/2, the place looks and feels & looks like a $ restaurant, as far as sit down restaurants go. Food was average. I'd rather go to a Sweet Water Tavern or similar. This place is good for an impromptu happy hour or a casual lunch/dinner.
Rachel, the bartender, was so sweet and thoughtful! We can’t wait to go back and see her! I surprised me husband with a trip to see ICE! at the Gaylord and we love Fiorella’s. The pizza is SOO good! And they make really fun bloody Mary’s. Definitely would recommend!
Ok so this restaurant used to be very awesome. It was a nice Italian restaurant. I guess they are under new owners because everything has changed. They food is still ok, but the service and ambiance was awful. They atmosphere is nothing like an Italian restaurant. The young server did not let us taste the wine, he simply poured it to everyone. Then the wine spilled and no one cleaned it up off the floor. Lastly, it is an Italian restaurant like I stated before. Though there is no bread. This restaurant sucks. I do not recommend.
Two of four tap beers were out. Received the wrong appetizer. Dirty dishes sat on the table for most of the meal. Service was friendly, but slow. Food was tasty, but not so good that we’ll return to try it again.
Really Great Pizza. Wonderful service. Decent decor at the bar area, but somewhat average for the main dining area.
Very good pizza and excellent service.
It took a while for a waiter to come pass considering it was minimal guest. The menu was pricey for the amount of food and quality for an Italian restaurant. We won’t be returning. 🙁
Very good pizza. Caesar salad fresh and cold. Excellent service.
Great service. Friendly staff. Food was ok but not unusual.
We went with the family and wanted a good environment for kids for dinner. It was good service but the food was bland and tasteless. We explained to our server and she was great at helping us. We got chicken fettuccine Alfredo and the chicken tasted like chicken that was frozen and it was tough. We only ate a few bites and gave up.
Great happy hour specials. Great for both individuals or groups. Restaurant offers family style portions.
The menu has change tremendously. I used to be a huge fan of the lasagna. That is the reason why I came last night to satisfy my lasagna craving. It was by far the worst I’ve eaten in a while. The recipe is completely different. It had so much sauce on it, it made it difficult to eat. Other than that, which was major for me, I’d say it was a 2 star experience. Service was good. I didn’t complain about the food and the server didn’t inquire why no one ate their food.
OK. Food was OK. Pizza was very good, Shrimp Alfredo good, Salmon was very dry and tasted very fishy. Very Good Service.
We went here for a bachelorette dinner the first night in town, we were greeted with a glass of champagne. Service was so great, Alexander was awesome! Loved it so much we came back the next day. The hospitality of the staff and especially Alexander was awesome, definatly will go back!
They do have gluten free pasta and can sub-out most of the pasta dishes for gluten free ingredients (marina sauce, meat sauce etc.) which is always nice to find. I did get the spaghetti with gluten free pasta and it was average. Not too flavorful though, rather bland.
The others who joined me got pizzas and seemed to like them and they looked good but I can't comment on that.
The wait staff was a little flippant though. It took quite a while to get our drinks at the bar, and we had to flag down someone for water to be refreshed. Oh and although I got pasta, no one gave my cutlery so I asked the gentleman who brought the food. He never brought them so I finally flagged someone else down and it took forever.
It was incredibly loud, so if you're looking to actually speak with the people you're dining with maybe sit outside where there aren't as many tables.
Overall, I give this place a 3 out of 5. Food, staff and ambiance was all just average.
Our waiter was great always there when we needed but not crowding us. Great night
Best pizza in town!
This is more a pizza joint than an Italian Kitchen. Was very disappointed. I ordered the Fiorella Salad and noticed that the things stated on the menu weren’t in the salad. So I asked about them, and the server told me that they don’t put those things in the salad any more; and specifically, the burrata was out of stock. Isn’t this something that should have been mentioned when I ordered it? Also had the Alfredo which was pretty standard, nothing special. I wish that I ordered the pizza.
Creme Brulee was horrible. It is not even close to anyone's idea of what this should be. The texture was also weird. I had the Lasagna and it was OK. The recipe has changed from when they originally opened and it should have stayed the same. Atmosphere and ambiance is very nice. Location has great views.
The waitress couldn’t get the drink orders correct, the pasta was either red sauce or cheese based, the server basically through my colleagues entree at her, the entree came on the heals of the salads, the ravioli was watery because it had been frozen, waitress couldn’t tell the difference between Pinot noir versus Pinot Grigio....it was a last minute decision to dine here. Should have just gone to Chipotle or something similar. Garbage.
Disappointing experience- great location but lackluster food. Pasta dishes had no flavor (Alfredo and marinara dishes alike), and the meatballs were just that- meat, no seasoning or flavor whatsoever. We would have been better off had we gone to Olive Garden.
Food wasn't worth what I payed. It was runny and not much favor
had a great experience at Fiorella's. I called twice to confirm that we could get a slice of birthday cake with a candle for my sister's birthday, and I was assured that information was noted on the reservation. Dinner was great, and then the check came, with no birthday cake. When I asked the waitress she didn't know anything about it. When i asked at the hostess stand, they said there was nothing in their system about that, and by the way, they don't even have cake. The manager offered me any other dessert option and while i was considering that, he changed his mind and offered to go to a partner restaurant and get a slice of cake from them. I said we'd be OK with another dessert, but he reassured me that it was no problem and he'd be right back. That was really above and beyond, my sister was happy with her birthday cake, no one knew that there was a hitch in the plan, and the manager was beyond awesome, coming over to wish my sister happy birthday. I recommend this restaurant 100%!
There was a party going on in the restaurant with loud music. I could not hear the person beside me. I will never go back there.
Yes it's all bout the food but ....the staff make it all happen so well! From the delightful hostess , our wait staff and our friends bartender /server they truly make the experience a joy!
The food was pretty good but my main gripe is the drinks. My girlfriend and I split a 48 oz punch bowl and we didn't think they added any alcohol to it. Since I was driving, I only had about 8 oz of the drink. My girlfriend had the other 40 and wasn't even buzzed. Now, I've had my share of 40 oz beverages before and after one of those, I'm feeling good. She didn't feel a thing.
Also, the service was slow and water refills were very infrequent.
Busy bar. Great pizza. Service a little slow but food excellent and servers personable.
Caesar salad was terrible. Drenched in dressing and 4-5 whole and very tough romaine leaves. Not ideal for a family portion that we were sharing with kids. We couldn’t eat it. Should have sent it back. Pizza was very good though.
We have been here before and the outstanding customer service always brings us back. The food is great, especially some of the new entree's they have put on the menu. Thanks
The wait staff was great. Very attentive, very friendly, and end brought me a free dessert for my birthday.
Pricey and the food isn’t that good. My chicken Alfredo was gelatinous. The pasta was over cooked. The sauce was thick and unappetizing. My friend had the open faced lasagna which was a lasagna noodle (over cooked and baked?) with sauce that was thick and a dried out meatball.
While the service was good, I’ve had much better Italian.
My husband had a salad that was ok. I had a one chewy noodle lasagna baked in cast iron skillet that I would not recommend. My daughter had ziti that was great and my other daughter had ravioli (4). Great location and good service.
Split the pizza with a friend...it was delicious!
I made a reservation here to ensure 3 adults and 2 kids could be seated quickly at this popular location on a Friday night when the weather was great and I knew people would be out and about. We were seated promptly on arrival and this being my first visit here, I would describe the restaurant as having an array of customers, but every other table had kids and I appreciated the family-friendly vibe. Our waiter was awesome and he apologized for the slow bar service because our beverages took a while to come, but the chicken alfredo was fairly good (but we used our salt shakers) and the pizza was just for the kids. We only ordered a cheese pizza, so I can't give you too much feed back on that, but I'm from NY and I doubt I would come here to eat pizza (by comparison). The fries were hot, the Caesar salad had green lettuce (and not white lettuce), and although there wasn't enough space on our table for all the food we ordered, they brought it nonetheless. I would take a look at the Prix-fixed menu if you are not doing family-style. I would visit here again.