Permanently Closed - Finn Town Tavern
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Only a 12 minute ride from downtown, Finn Town is easily accessible via public transportation for Dinner, Brunch on Saturday and Sunday and Happy Hour with a full Bar Bites Menu. Large Groups and Private Parties are easily accommodated in our front lounge or main dining room. Monthly special events include charity dinners, television watch parties and holiday themed menu offerings at affordable prices.
Great food with good friends
The place was not very full for Sunday brunch and there were plenty of waitstaff and other staff. However, service was slow and not thorough. I got my appetizer but my partner's "didn't make it to the kitchen" and neither did his coffee order for an Americano. Then the entree's came very late long after either of us finished our drinks and water and my came with salad not fries as I ordered. We had to go to another place afterward so my partner could get full since his appetizer never came.
We had visitors from out of town and thought Finntown would be entertaining for brunch. We arrived at 11:30am to a sparsely crowded dining room, which filled quickly. The waiter appeared friendly but a bit disconnected from his service abilities. One of our group ordered the Burger, one of only two sandwiches on their abbreviated Brunch menu. His reply was “which burger?”. I ordered the eggs Benedict which was very heavy with sauce. Overall fun experience!
Chef was having a problem in the kitchen not everything on the menu was available. Had the eggs Benedict just ok they did not toast the English muffin.
It’s an unfortunate series of circumstances that leads to this poor review.
None of the cooks showed up for work so we were basically shown the door.
Mass walkout of diners who, like us, waited 1 1/2 hours for food that never came. Mgmt never offered explanationa or apologies but their service level gas always been abysmal to fair. I hear they are about to close. Very disappointing as I have been their 25-30 times. It was a welcoming spot so we supported them but sheesh...get it together.
Waited for food that never arrived
Waitress was less than attentive
The restaurant was fairly empty on a Saturday night. The food was very good., but the service was lacking. I don’t want to be mean because I have been a server at many different places. The host did not check us in to opentable so I received email that I no showed. The server gave us a bread dipping bowl. Three tiny pieces of breas and a giant bowl of sauce. We asked for more bread three times. Bread is pretty cheap so why was finntown being so cheap with it? Perhaps just a silly mistake? What is not a mistake is our perception of annoyance from servers because we asked for more. They could have sold me more alcohol but did not bother asking. When we finished with our food I am guessing our server and other employees passed our table with no check maybe about 12 times? Looked at us and passed. We finally asked after waiting perhaps 15-20 minutes. Not the end of the world but it is bad service.
The quality of the food has steadily declined since the restaurant first opened. This visit we both ordered the breakfast sandwich which looked good on the menu. It came with a choice of salad or fries. We both ordered fries. After a long wait, our order arrived. The "sandwich" was a fried egg and american cheese and bacon on a simple store bought english muffin. Very simple, very disappointing with the exception of the spicy sauce. It was served with a simple arugula salad (just leaves and a simple dressing) and a bowl of fries for us to share. The waiter later explained there was some confusion in the kitchen about our order which is why we received the salad and fries. We both were shocked at the simplicity of the sandwich and would not order it again. We also ordered drinks. My friend had the bloody Mary, but found it too spicy and didn't drink it. I ordered a cosmopolitan which was ok, but the waiter seemed confused by my order. It was something I had ordered before with a group of friends and we all liked them. Also when I got home, Open Table emailed me to confirm that I honored my reservation because the restaurant did not check us in. I noticed when we arrived, they couldn't find our reservation. This is the second time I've been very unhappy the the food and both times my guests were not happy with what was served. I also find the staff to be very disorganized on the weekends and it seems they are now only focused on drinks more than food. I won't be going back. When the restaurant opened, the food was VERY good and I enjoyed everything about the place. Its a common problem in San Francisco with new restaurants. They start off with very good food and over time it deteriorates.
The menu was reduced to 2 salads and 2 sandwiches... ENTIRELY. It was grnui Ely embarrassing to bring our guest there. And the usually delicious and hugefried Chicken sandwich... Was reduced tk what looked like child's oval sandwich. They explained that they were "between seasons and menus.". The usually impressive deviled eggs... We're literally half as large. They were comical. We'll never go back.
We haven't been back to Finn in awhile, and now we remember why. The noise level was over the chart, we could barely hear our waiter, we were almost screaming at each other to be heard across the table. The food was okay but not nearly good enough to put up with all the noise. Our waiter was great.
Great food but slow service.
This has been the second time Finn Town has 'wet the bed'. We were there for Valentine's Day and it was a miserable experience from start to finish in spite of the fact that we had enjoyed the place the several times we had gone prior to that disaster on Valentine's Day.
This time I decided to return figuring they at least deserve another chance. I made a reservation online and decided to review the menu. Every thing looked good and since we were taking a couple out to dinner and one is Vegan, Finn Town's menu looked perfect.
I arrived before our other guests and was handed the menu. I believe it had a total of no more than five items on it: sandwiches, a couple of salads, and perhaps a burger. That was it. I asked the waiter if I had been given the wrong menu because this one was nothing like the one I saw online. He said that they decided to scale back on the food and apologized for the fact that they hadn't yet gotten around to updating their website. Really?!
Just do everyone a favor and close. Make room for an operation that knows how to run a food an beverage operation.
Finn Town has entered hospice and is on a respirator. This was our 3rd visit in a row where the restaurant had issues. On this visit the restaurant had no food and only offered a greatly reduced menu featuring 2nd rate fondues. No meat, no fish, nothing. The restaurant has been on a steady decline this past year and I don’t think it’ll be long before Finn Town is gone.
Didn’t honor 10:30PM reservation. Even their website says they are open for dinner until 11PM Saturdays.
The food at Finn town is quite delicious. We started with the excellent Brussels sprouts with bacon. We then shared a watermelon salad that was slightly different than I’ve had in the past. They serve it with thinly sliced cucumber and no mint. Delicious. We then split a chicken sandwich with fries. The food was plentiful and the service was excellent. My only complaint is that their menu has become somewhat limited. We went there with the idea of getting their fish and chips which I’ve enjoyed in the past. Currently they have several salads several burgers including a quinoa burger and a couple desserts. I would’ve liked a little more variety. Their drinks are excellent well-made and delicious. I would certainly recommend Finn Town. Nice ambience and while it’s lively and can get a little loud you could actually I know it’s hard to believe and you should be sitting down for this but you can actually hear one another and talk with one another. I realize in today’s restaurant world that is not anything anyone wants. And I applaud them for making that possible.
The James Beard award winning burger is a must try.
Enjoyed the atmosphere and the food. Appreciated the happy hour and theme.
Got food poising, spent the night in the toilet.....!
Very kind service and great ambience. Food was yummy, will definitely come back.
The food was excellent, so we will definitely give this place another try. The service wasn't great. The server was nice, but he didn't check up on us very often. My husband's burger did not arrive with the rest of the food because someone had accidentally dropped it. Not a huge deal, but it took a while for the server to tell us, and then he promised my husband another cocktail on the house to make up for it. The cocktail never arrived and the server never came back again until we were ready to leave. It was busy, but not so busy that he couldn't have checked in on us. If the food hadn't been so good, we probably wouldn't be back. But the Blended Burger was great, and my kids loved the donut holes. The deviled eggs were also really good, as was the french toast. The ambiance is fun as well.
The cocktails were great! And the food was an amazing value. Love the deep fried deviled eggs. The service was a little off the night we were there. We never got one of our apps and I had to ask twice for a beer that the server forgot about. But I will be back. I think that was probably a one-time thing.
Must have ordered the wrong thing... the prawns were coated in very thick batter that fell off in a wet lump when I picked them up. But the fries were good, and getting a substitute of a salad for the slaw was done without a fuss. My friend's salmon was served on a cold bed of grains and when it was returned, the salmon came back dried out. I've been here before, and am thinking it's a fun place with very good bar food / appetizers, but skip the entrees.
The worst service ever, and the food was awful. I will never eat at this restaurant again. The quality was awful. They tried serving me burnt bacon, and everything that was ordered was absolutely wrong.
We were a group of 5 and our waitress was wonderful. It made a great evening on top of the great food and fun atmosphere.
Our Thanks to Her!
Hidden gem in the Castro. Loved everything about this place. The decor is fabulous. Service was impeccable and I swear, they have one of the BEST burgers in SF. We'll be back for sure :)
Our Waiter did not understand our order.
Would not recommend for brunch, only for their burger.
The ambiance is great. The food needs lots of help. Much of it tasteless, some of it burnt.
Great service and knowledgeable wait staff
Always love coming here. Whether for a quick drink or for some good food. Amazing staff too.
Staff was so welcoming and friendly! We really had a great brunch! Thank you everyone for making my daughter’s graduation so perfect!
Hope to see you back soon for our new summer menus being introduced later this month.
We had been here before and loved it, but last night was a terrible disappointment. The food was terrible, fish fry was cold and soggy. We were sad as I was so looking forward to this.
Overall, our experience was a disappointment. We ordered drinks when we were first seated, and reminded our server twice, but they arrived far after our food did, and they were disappointing. The people seated next to us at the back counter(on both sides) arrived 20-minutes after we did, and they received their entire order first — INCLUDING DRINKS! This was a Mother's Day brunch, and I'm a mom seated with my husband and daughter, and the young childless couple next to us got every inch of service. It felt personal. Even my 9-year-old commented on what was happening around us. We've lived in SF for over 20-years, and I've seen it all, but this was some seriously lackluster fare and abominable wait staff for the reviews and money. We won't be going back. I'm really missing Slow Club and the old days at Foreign Cinema. Brunch FAIL. If you have zero expectations this is definitely the place for you.
Not sure what was going on with your server, but this is not the experience we want you to have- any day, let alone on Mothers Day! Please call Oscar if you are willing to give us a second chance. Tell him that Joan said you were to get the VIP Open Table treatment next time that you are in.
Ruined 1st Mother's Day for me. First we were sat outside with our 11 month old baby and were almost immediately yelled at by a crack head...something along the lines about how women are disgusting (and use your imagination) and that who would ever want to have a child with one. So we told the host we were going to leave and he apologized and said he would figure something out. We got placed in the back at a tiny high top and he said he would try and get us a bigger table. The restaurant was slammed and horribly behind in the kitchen. We had to ask for menus, finally got a bigger table after 30 minutes, our drinks came out 30 mins after ordering and our order came out 45 mins after. The table they put us at had a reservation so the host let us know he may try and buy us some time. We asked for our food in a to-go because it was getting late (we had been there 2+ hours with a 10 month old)...but they brought out or food immediately. 1 star for decent food and a very apologetic host. The server never apologized and didn't even comp a cocktail or an appetizer... We really wanted to like this place but it ended up being our worst SF restaurant experience in our 8 years in the city.
Hi Lauren, my name is Oscar and I'm the general manager - I'm very sorry you had such a difficult time on what should've been a fun event! We normally try our best to accomodate moving tables around as much as possible to keep everyone happy, but on days when we are fully booked it becomes very difficult. I understand your frustration and would love the opportunity to make another visit memorable in a positive way. Please call and mention this review and we'll provide the VIP treatment.
They had trouble with our reservation so double check you are not stuck at the back counter jammed into a wall. Food was cold and servers were not happy and arguing. Usually it’s pretty good but on Mother’s Day the host and servers did not have it together
This place was fantastic! Went on Mother’s Day for brunch and it was decorated beautifully. The ambiance and decor is really beautiful and still casual/comfortable. Food was delicious with an extensive cocktail menu, loved my Benedict with short ribs. The gentleman who seated us was so amazing. We asked for outdoor seats upon reservation but it was too cold the day of. He gave us a few options on where we could be seated with our toddler and really was accommodating and took time to make sure we were satisfied. The best service and friendly staff. Would highly recommend and will definitely return!
Great food, great vibe! Lovely and fun staff. The bartender made me a delicious surprise cocktail!!
Permanently Closed - Finn Town Tavern offers takeout which you can order by calling the restaurant at (415) 626-3466.
Permanently Closed - Finn Town Tavern is rated 4 stars by 469 OpenTable diners.