Figs by Todd English - Beacon Hill

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1. M

   Maggie

   New England

   16 reviews

   4.0

   16 reviews

   Dined 1 day ago

   overall4food5service3ambience4

   Food was excellent! Service not so much.

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2. AS

   AnnaS

   1 review

   2.0

   1 review

   Dined 7 days ago

   overall2food2service2ambience3

   Calamari was the best item ordered. Crisp, light with a little spice and a great sauce. Everything else was a sub par experience. Eggplant parm was soggy and flavorless, I have never had fried eggplant with zero taste. The tomato sauce was soupy, the veggies were undercooked and the cheese on top was not heated all the way to create a nice crisp topping. Sausage fennel pizza was large in size, but was nothing special in taste. Sausage didnt have flavor, dollups of goat cheese mixed in just weighed donw the crust. Side of Meatballs were just balls of meat with little cheese, parsley,breadcrumbs to make up a good meatball, again swrved with soupy red sauce and uncooled cheese on top. The group also ordered mussels, which I did not try, but at least half were left uneaten. Overall, a bland dining experience that was unremarkable. Also, the restaurant is VERY small. Extremely limited seating.

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3. AS

   AndrewS

   New England

   2 reviews

   2.0

   2 reviews

   Dined on May 5, 2022

   overall2food1service3ambience3

   sadly the quality has gone way down. had been eating there for years but ingredients and assembly are subpar.

   Report
4. OT

   OpenTable Diner

   Toronto

   1 review

   vip
   1.0

   1 review

   Dined on May 2, 2022

   overall1food1service1ambience1

   Was visiting Boston, and this was at the top of our list. Had a reservation, but when we arrived, we were greeted by someone who did not speak any English, and it took us a moment to realize he was telling us to leave. After waiting outside of the restaurant for 20 minutes, another employee came out and told us they had no chef today, but they were “working on it”. When we asked why we hadn’t been informed in advance, his response was “ I only work here one day a week, I have no idea”. Completely unprofessional and disappointing. We left.

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5. WB

   WendyB

   New England

   8 reviews

   1.0

   8 reviews

   Dined on April 21, 2022

   overall1food1service1ambience1

   When we arrived at the time of our reservation, the door was locked and when we knocked they signaled us to go away. Will not reserve there again.

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6. FB

   FionaB

   New England

   2 reviews

   5.0

   2 reviews

   Dined on April 20, 2022

   overall5food5service5ambience4

   We only ate half our pizza there was 4 slices left and when they boxed it up they only gave us one slice? Not sure if that’s their policy but it’s so rude considering we paid for the entire pizza!

   Report
7. MB

   MeghanB

   New York Area

   1 review

   vip
   1.0

   1 review

   Dined on April 14, 2022

   overall1food1service1ambience1

   Restaurant was closed and never even bothered to let us know despite having a reservation. Thanks.

   Report
8. OT

   OpenTable Diner

   New England

   4 reviews

   vip
   4.0

   4 reviews

   Dined on April 2, 2022

   overall4food3service3ambience5

   Great spot to grab pizza in Beacon Hill. Figs is super casual and very small, but nonetheless, they have great finds in the menu. I strongly recommend the Calamari as an appetizer and any of the pizza on the menu is a great choice. Downside; waitstff is slightly pushy to get tables turned.

   Report
9. OT

   OpenTable Diner

   New England

   13 reviews

   vip
   5.0

   13 reviews

   Dined on March 25, 2022

   overall5food5service3ambience2

   Overall we had a great experience. We always order takeout but this was our first time dining inside. The asparagus fritters are delicious. We ordered the eggplant and mushroom pizzas. Both were good. Service is a little slow but I actually like that they give you the time to enjoy your meal and don’t rush you. I’ve read a few reviews about people saying they arrived at the restaurant and were told they were closed and the oven was not working. Funny enough I saw it happen as we were about to leave at 9pm. A couple walked in and wanted a table and were told they’re closed. Clearly they were open haha. Then the host said they couldn’t seat them because their oven was broken. I found that comment odd as I could clearly see a pizza being made in the oven, and orders were coming out. Not sure what’s going on there but worth it to check and see if they’re open the next time you want to dine there.

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10. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on February 14, 2022

    overall3food3service3ambience3

    It was a bad night.. don’t blame them

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11. OT

    OpenTable Diner

    New England

    1 review

    1.0

    1 review

    Dined on February 12, 2022

    overall1food1service1ambience1

    We came at the time of our reservation and we’re told that the restaurant is closed! They said that they had an emergency in the kitchen and had to close. Asked for a later reservation they said they can’t give us one.

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12. GT

    GreatTime

    New England

    8 reviews

    vip
    5.0

    8 reviews

    Dined on February 7, 2022

    overall5food5service5ambience5

    Stopped in for dinner after a long day of Sunday errands and had the most pleasant evening. Our waiter, who was serving the entire restaurant, was fabulous. He was attentive even though he was slammed and had great recommendations. Would love to come back and have him as our server again! Thanks for a great end to a crazy day! Ps - get the bead pudding!!!

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13. OT

    OpenTable Diner

    Chicago

    3 reviews

    vip
    5.0

    3 reviews

    Dined on February 2, 2022

    overall5food5service5ambience5

    John went above and beyond on a Tuesday evening!

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14. OT

    OpenTable Diner

    New England

    1 review

    3.0

    1 review

    Dined on January 17, 2022

    overall3food3service4ambience3

    Not good the food was bland

    Report
15. OT

    OpenTable Diner

    New England

    1 review

    vip
    1.0

    1 review

    Dined on January 8, 2022

    overall1food2service1ambience1

    Terrible service. Atmosphere sucks. Food was not prepped by TE nor anything anyone who even knows who he is! An absolute disgrace!

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16. JP

    JosephP

    New England

    1 review

    4.0

    1 review

    Dined on January 4, 2022

    overall4food4service4ambience4

    Great food, great location. We both had pasta but I would love to come back to try the pizza.

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17. AC

    AdamC

    1 review

    4.0

    1 review

    Dined on January 2, 2022

    overall4food5service4ambience2

    Food was fantastic and reasonably priced, given its quality and location. Service was excellent. The only downside was the room, which was very cramped and lacked any real character or warmth. We were seated at a high-top, which was crowded by a case of some type of building material and a stack of pizza boxes, and was in the path of traffic for the wait staff and diners wishing to use the bathroom.

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18. TB

    TheBtonzet

    New England

    20 reviews

    vip
    3.0

    20 reviews

    Dined on December 31, 2021

    overall3food5service1ambience3

    Food was EXCELLENT. Service was completely lack luster. Barely came over to the table, one of the kids meals (chicken tenders) was served 15 minutes after the rest. Nothing makes for a happy 8 year old like one not getting food when they are hungry. Soup was served without a spoon to eat it and despite there being at least three staff clearly talking to each other and not doing anything, could not get their attention for more than 10 minutes. Als asked for more bread and was told it was in the oven. But it never came. Too bad, like I said food was top notch….service just needs work!

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19. SR

    SyRi

    New England

    15 reviews

    vip
    3.0

    15 reviews

    Dined on December 20, 2021

    overall3food2service3ambience3

    My first time here. Was dying for the Fig Pizza. Ordered that and Bolognese and calamari. Calamari was excellent. Bolognese had a white cream sauce on the pasta and Bolognese beside it - very heavy. Pizza ok - maybe too much balsamic. Waiter forgot my order for 2nd glass of wine. Really cute place. But I am not sure I would go back.

    Report
20. M

    Mary

    1 review

    2.0

    1 review

    Dined on December 11, 2021

    overall2food2service2ambience1

    It seems like Fig's has gone downhill over the last couple of years. The pizza we has was fine but nothing special. The bread was served cold. The bathrooms were messy. The service was quick and probably the highlight of the experience. I don't think I'd go out of my way to come here again.

    Report
21. D

    Dinnerwithmom

    New England

    17 reviews

    5.0

    17 reviews

    Dined on December 6, 2021

    overall5food5service5ambience5

    Excellent food and service. Was very annoying that a couple at a table were using their cell phones and no one in the restaurant did anything about it.

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22. L

    Leash

    Edmonton

    1 review

    3.0

    1 review

    Dined on November 23, 2021

    overall3food3service3ambience3

    I have been to Figs several times and normally it has been outstanding. I had made a reservation for my family but upon arriving, waited several minutes (like 10) before anyone even acknowledged us. We were going to be seated at a high top which would have been very uncomfortable for 4 adults. We were moved to a table when one became available. Reservation was made over a week in advance so I feel a table should have been set aside. Once we were seated it took a while for someone to take a drink order but after that the service was fine. Food was very good but one of the pizza's was definitely burnt. We were starved so we ate it anyways. Overall we enjoyed the evening but it's been better in the past.

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23. M

    Mediocre

    Salt Lake City

    5 reviews

    vip
    1.0

    5 reviews

    Dined on November 22, 2021

    overall1food1service1ambience2

    We used to dine in here regularly when in town. The entire place has changed significantly in a downward trend.The restaurant was totally empty but The server was confused as to her job. She did not speak english. She did not know how to take our order . She had to be summoned each time we needed her and was in the back sitting with bar tender in their phones . The pizza was on a totally undercooked crust despite there being only one other table . The pizza baker had his head down on the counter with nothing to do . Not sure how or why he half baked the pizza. It was all vary sad as this used to he our favorite spot . .

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24. L

    Local

    New England

    16 reviews

    vip
    4.0

    16 reviews

    Dined on November 11, 2021

    overall4food4service4ambience4

    Always a good casual place.

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25. r

    redhd55

    New York Area

    23 reviews

    4.0

    23 reviews

    Dined on November 8, 2021

    overall4food5service5ambience4

    Everything was great other than the three young women and older gentleman seated next to us. The rest of the patrons all kept turning to look whenever the one girl whose voice was a cross between a chainsaw and a 747 on takeoff started yelling which was often. One nice lady even asked them to tss as or their decibel level down so others could converses too but it didn’t help. It’s unfortunate when inconsiderate diners feel the need to fill a small space with only their voice. The three at our table all stopped talking several times because we simply couldn’t hear each other. Lowest common denominator wins.

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26. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on November 1, 2021

    overall5food4service5ambience5

    Dinner with family

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27. OT

    OpenTable Diner

    New England

    1 review

    1.0

    1 review

    Dined on October 15, 2021

    overall1food1service1ambience1

    They didn’t have my reservation

    Report
28. SM

    SpencerM

    New England

    3 reviews

    3.0

    3 reviews

    Dined on October 14, 2021

    overall3food3service3ambience3

    Stale crouton $$$ Old school pomodoro too salty, pasta drowned in sauce First and last time

    Report
29. M

    Missy

    New England

    3 reviews

    vip
    5.0

    3 reviews

    Dined on October 12, 2021

    overall5food5service5ambience5

    Celebration

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30. NY

    NYDiner

    New York Area

    33 reviews

    vip
    4.0

    33 reviews

    Dined on October 10, 2021

    overall4food3service3ambience3

    Waitress brought everything at once, salad, then a couple minutes later one person’s pasta order and then 5 mins later, the other person’s pizza. Food was okay…may have ordered wrong, but servers should know to oace courses a bit.

    Report
31. S

    Sirbobby

    West Palm Beach

    16 reviews

    vip
    4.0

    16 reviews

    Dined on October 10, 2021

    overall4food4service4ambience4

    Excellent pizzas. Thin. Fresh and yummy. Great location in Beacon Hill.

    Report
32. a

    annamaria

    1 review

    1.0

    1 review

    Dined on October 8, 2021

    overall1food1service1ambience1

    The restaurant was closed. How was it possible to make a reservation? My friends and I took three separate ubers from separate locations only to arrive at a closed restaurant.

    Report
33. S

    Sabrina

    New England

    1 review

    5.0

    1 review

    Dined on October 2, 2021

    overall5food5service5ambience5

    This place was fantastic! My boyfriend and I went here for the first time on a Saturday night and were completely satisfied! The food was amazing. We got the spicy chicken sausage pizza (HIGHLY recommend), chicken parm, and the chicken paccata. Everything came out cooked perfectly and nice and hot!

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34. RJ

    RandallJ

    Denver

    6 reviews

    vip
    2.0

    6 reviews

    Dined on September 27, 2021

    overall2food2service2ambience3

    Overall Fig’s was pretty average. Food (pizza) was decent even though one of us had to make a second choice because they were out of an ingredient for the first choice. The wine was good. Atmosphere is OK, patio area looked more inviting than the interior where we sat. The wait staff were inattentive disinterested and slow to take our order.

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35. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on September 25, 2021

    overall5food5service5ambience5

    There are no words to describe the hospitality of the hostess. We came in from NY and at the time of our arrival they had to unexpectedly close. I pretty much begged and pleaded to be seated offering to Venmo our bill as their servers were down. Well let me tell you I had a fabulous meal as I have had before. The warm bacon spinach salad is a must as is their asparagus and mussels. I’m sorry I didn’t get their names but Todd English... you have exceptional staff. Please open in NY preferably near me ❤️❤️

    Report
36. A

    Andrew

    Portland

    9 reviews

    5.0

    9 reviews

    Dined on September 20, 2021

    overall5food5service5ambience4

    Outstanding and inventive menu selections. Well prepared. Service was excellent. Could not more highly recommend!

    Report
37. k

    kris

    San Francisco

    2 reviews

    vip
    2.0

    2 reviews

    Dined on September 19, 2021

    overall2food2service1ambience2

    Terrible service. Rude host. Would not return or recommend.

    Report
38. BN

    BethN

    West Palm Beach

    18 reviews

    vip
    2.0

    18 reviews

    Dined on September 14, 2021

    overall2food2service1ambience2

    High expectations. Food was middling to average. Service was weak. Won’t race back

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39. M

    Mark

    New York Area

    27 reviews

    vip
    4.0

    27 reviews

    Dined on September 12, 2021

    overall4food4service4ambience4

    A very nice casual restaurant in Back Bay in a very small space. Very few tables, both low and high and also stools at the bar/pizza oven area. Seating is best for two to four people. Service is friendly. The pizza is the specialty and is top notch and worth a special trip. Spinach side was excellent as well. No iced tea for some reason. Food was up quickly but never pressed for time. Nice playlist.

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40. 2

    2foodiesmom

    Birmingham

    21 reviews

    vip
    5.0

    21 reviews

    Dined on August 25, 2021

    overall5food5service4ambience4

    The food is always great! Fairly priced for the quality! It’s very cozy inside. Outside is also nice depending on the weather. The service is a bit up and down…the wait staff are excellent, but there is one very surly busgirl/runner who can be overlooked and her demeanor is inconsistent with the friendly vibe of this neighborhood gem!

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