Ate in the glass house, they could use a stronger heater, server was excellent

The salads are HUGE and fresh but could use some more textures

We were in one of the glass houses because sitting inside is way too crowded. Neither of us finished our meals, I asked for a box after our appetizer because we were so cold we just had to get out of there. There was a small space heater inside the glass house but it was barely working. We even would hold our silverware up in front of it because it was like holding icicles. We sat in our thick winter coats and still just couldn’t take it. I couldn’t feel my feet even though I had boots on. We have reservations for next weekend that I am definitely canceling because I don’t want to go through that experience again. It’s hard enough to find a vaccinated babysitter and this just felt like a waste of a date night.

Very good food. Poor menu's, small type hardtop see and could have a better layout. Confusing multiple beverage sheets.

One pizza was burnt, another was super soggy to the point that it couldn’t be picked up by hand. Third pizza was perfect and the appetizer was good.

Our experience at Fiamme’s outdoor igloo was amazing! Staff was great and food was delicious! Highly recommend.

Food was excellent as always. Service was fantastic. Great place for a family

Food was great and came into the table quickly. Service was outstanding.

Service was great ! Loved our food too!

Excellent service, good wine, good food.

Retirement

We sat in a glass house. The chairs are metal without cushions so you FREEZE! Only one little space heater in 15 degree weather. The food used to be really good. But I don’t know what happened recently. The Detroit style vegan pizza we got had way too much cheese on it and was very salty. The vegan dessert option was good and our server made a nice presentation with some fresh fruit on the platter with the dessert. But overall disappointed with the experience. Over priced and they have a 100 dollar minimum to sit in the glass houses and freeze. Luckily this didn’t apply to our visit maybe because they weren’t very busy.

We weren’t greeted right away in our glass house, however our server Ezekiel quickly made up for that by providing great service and accommodations. He crafted excellent recommendations based on what each patron liked. Great experience despite the cold, icy weather.

The food was amazing!!

Loved the fun glass house experience!

Meal out with family

Food is always phenomenal, staff is very friendly and knows the menu well.

Well this was our first visit, looking at reviews and site we decide to visit with family. But seems to be a normal visit and seems like highly priced for the quality delivered. Not very excited for next visit.
Please don't take this review otherwise. Server was great, food was average (compared to what we heard), ambiance is also average

always a good experience at fiamme. Food was tasty and the service was great.

Fiamme has historically been one of my favorite restaurants - we go there for special occassions frequently. However, this most recent time was not great.

The tables are very close together - so much so that it felt like I was eating a meal with the two tables to our left and right. I would have to pause my conversation when the other tables were ordering, etc.

It was also freezing cold sitting so close to the floor to ceiling window.

The water tasted weird and came with basically tiny shot glasses. The table next to us said their water tasted weird as well. We got ice water in large glasses and it didn't taste weird leading me to believe the wine bottles weren't properly washed.

We ordered bruschetta that advertised coming with crostinis. What we got instead was basically a grocery store soft sub roll sliced up and a very wet tomato mixture (the ricotta was good though).

Pizza was still delicious as it always has been. And the ice tea was fresh brewed and very tasty.

I'm writing this review in the hopes that management sees it and fixes the problems as I would hate to see this restaurant take a permanent turn for the worse because, like i said, it's one of my favorite restaurants.

It was great. They just say us by the to-go/carry out door. It was freezing all night, door was opened 6-8 times while we sat there. The doors locked so it has to be propped open. So freezing. Overall excellent service and staff. Food is always outstanding.

We had lunch in one of the glass houses and it was perfect. Our server, Ricky, was attentive and personable, especially since it was very cold and windy that day! The food was delicious and came out quickly. The ambiance in the glass houses is great, and despite the very cold temps, the heater was enough to keep us warm.

We had the BEST first time experience in the glasshouse at Fiamme. The food was amazing and the atmosphere was perfect. I will say that it could have been a bit warmer but it wasn't terribly uncomfortable. We loved the experience and will definitely go back in the summer to enjoy the patio.

The food and service was outstanding. The glasshouse was so fun!

New Years Eve Dinner

Caesar salad was warm - must have been sitting out for hours
Salad dressing was warm

Coke was flat
Pasta dish was not hot - temperature
Pizza was limp and moist

Dined at 5:00 pm. Restaurant was not crowded
Miller Lite only available in cans - who serves cans of beer at a restaurant?

Will not go back.

Fiamme is one of our favorite spots in Naperville.

The outdoor Greenhouses are perfect for winter and really festive - they comfortably accommodate a party of 4, & have a space heater inside, -- we were toasty warm the whole time.

The family ordered apps, pastas and pizzas, all excellent.

Fiamme has a wonderful menu of seasonal libations - we sampled four of their specialty drinks and there was something for everyone - the bartenders here are excellent.

Food and service were great. They have an extensive bar menu. The cocktails were delicious. It is a lively environment.

Relaxed early evening out in the greenhouse. Everything was delicious!

Service was terrible but we understand the waitress was probably given too many tables. The pizza was just OK and not cooked enough in the middle so the crust is soggy. I'm not sure if that's how pizza should be.

Warning, white pizza means no sauce. We thought it meant something else. We may give the place another chance.

Fiamme is one of our favorite spots in Naperville. You can always count on good service and delicious food. The menu has great seasonal items….and you can’t go wrong with any of the pizzas!

The food, our server, the glass house was just Amazing!!

The gnocchi with the Gorgonzola sauce was the BOMB. Like so unbelievably delicious, I’ll be back for that for sure!!

We had a reservation at 5:30 for two people. When we got there, there were six empty booths and they wouldn’t seat us at one. When we left they were still two empty booths. It’s just annoying that we can’t sit where we asked to be seated. We were seated at a table for four.

The glass house was nice.
Service was OK, if you need anything (we wanted ketchup for my son) you have to wait or walk to the restaurant to get it.
Food quality is below average.

I wouldn’t recommend

Ricardo (Ricky) took care of our table in one of the outdoor igloo houses. He was great. This is one of our favorite restaurants.

Busy restaurant. Do not go if you were concerned about Covid.

The food here is amazing! Everything we ate was so good and tasted homemade. Love coming here and look forward to my next visit.

We had the hot honey rosemary wings, burrata and the stone. Everything was delicious! We also enjoyed a couple A few CBD infused cocktails. We made a reservation for a weeknight, in one of the glass houses, and arrived about 15 minutes early for our reservation. We were seated within 5 minutes of arriving. Inside the restaurant was full but we didn’t feel rushed or like the food took forever to come out. It was around 20 degrees when we went and the glasshouse was very cold but did have a nice heater and super generous staff who were running in and out of the restaurant in the cold. We never felt like we were ignored because we were outside. The service was EXCELLENT and is the reason we will definitely be returning.

Asked for a pizza topping substitute and the waiter agreed, but was charged extra in the bill