Felina - Ridgewood

Felina - Ridgewood reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Connie

   New Jersey45 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time there. Went for Subday Brunch. Everything was excellemt except that the live music was too loud and made it difficult to talk. Definitely would return.
   

   Is this helpful?

2. d

   david VIP

   New York City67 reviews

   5.0

   Dined on May 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   First time here! Pleasant open space- quiet table near a window. Free give-away of marinated Olives, focaccia a pickled veggies was excellent. There was a wedding in the event space so service was probably affected. Shared a nice Barbera; then had Caesar salad and soft shell crab special for our friend. We shared the Branzino for two: served table side with delicious grilled veggies and potatoes: THE FISH WAS TENDER; juicy; flavorful- perhaps the best Branzino ever! And a bargain for 2! We will return!
   

   • 

   Felina - RidgewoodResponded 7 days ago

   Hello David, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our Buratta, Caesar salad, and soft-shell crab special. It's great to know that you enjoyed your Branzino so much too (fills our hearts to hear this)! We're sorry to hear that the service was affected during your visit. We strive to provide the best service to all our guests, and your feedback helps us improve. We're glad that you plan to return and we look forward to serving you again soon, should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
   

   Is this helpful?

3. J

   Jacqueline VIP

   New York City22 reviews

   2.0

   Dined on May 16, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   I go to Felina as my first choice when eating out in Ridgewood, but last night was a huge disappointment and not sure I'll be back. My husband's pork chop was dry, and my halibut was overcooked and greasy. Barely edible. So Sad!
   

   Felina - RidgewoodResponded on May 17, 2025

   Jacqueline, I am sorry that your meal with us was a disappointment. I would like to sincerely apologize for the quality of the food you received. As Executive Chef of Felina I take full responsibility for this issue. This is not the experience I strive to provide to our customers. I would like to invite you back for Dinner as my guest and give us the opportunity to show you our best. Please reach out to me personally and I will set up your reservation. Thank You for your feedback. Jerry Villa
   

   Is this helpful?

4. M

   Myles

   New York City4 reviews

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Sometimes you go out to eat, and from the beginning something’s just off, this is how it started. We were seated, never offered an option of water, was just given tap, had to ask for utensils after receiving our appetizers. When I made the reservation I saw there was a prefixed menus for Mother’s Day, but nowhere did it say that the regular menu would not be available. So now I’m not really happy, because it was the shortest menu ever, and it just wasn’t very good, medium well steak I ordered was extremely rare, my fiancé sent hers back, I just ate mine and said vowed never to return. That was the absolute worst $400 I have spent in YEARS!!!! Even the desserts were nasty, never have I gone out to dinner, and myself, fiancé, nor both of my children didn’t eat the dessert, I’m not the complaining type, I just don’t return.
   

   Is this helpful?

5. J

   Juliana VIP

   New York City120 reviews

   4.0

   Dined on May 10, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   First, I think it’s off putting to not be able to call the restaurant. The phone is answered by an automated AI bot and then transferred to an answering machine twice when I called. Super weird to not have humans in hospitality. When we sat down, it took 25 mins before our server came over and to pour us water and take a drink order. Food was good, we enjoyed the meatballs, sopressata pizza, ribeye, and Brussels sprouts. I liked the vibe with the live music as well. I would return to sit at the bar and enjoy the vibe and food but probably would not make a reservation for a table. The service was not excellent for the high price tag. Our server was nice, just too busy to be attentive.
   

   Felina - RidgewoodResponded on May 11, 2025

   Thanks for the feedback, Juliana! We're glad to hear you enjoyed our meatballs, sopressata pizza, and ribeye. We're sorry for the delay in service you experienced and appreciate your patience, and we apologize, not to make excuses but we were we were short a team member and that put us behind a bit. Regarding the automated answering service, just ask to speak to a host ... we are terribly sorry for the confusion and are working on having it remedied. We're always looking to improve, and your feedback is invaluable in that process. We're glad you enjoyed the live music vibe, and we hope to welcome you back soon. Should there ever be anything we can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina
   

   Is this helpful?

6. K

   Keith

   New York City1 review

   3.0

   Dined on May 3, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Nothing remarkable about the place, other than the fact that they charged $4 for ice. Pretty outrageous, even without the high mark-up for alcohol. Will never go back.
   

   Felina - RidgewoodResponded on May 7, 2025

   Thanks for visiting us, Keith. We're sorry to hear that you found our pricing to be a bit high. We strive to provide exceptional quality at a fair price, and we regret that we didn't meet your expectations in this regard. We appreciate your feedback and will definitely review our pricing policies to ensure they align with our values. We're glad to hear that you enjoyed our service, and we hope you will reconsider and give us the opportunity to serve you again in the future and if you do, should there ever be anything we can do to make things better, especially while you are here, just ask. Best, Felina - Ridgewood Management Team PS... FYI, the extra charge is not for the ice but for the extra pour on the alcohol for a up drink served on the rocks, sorry if this wasn't made clear to you.
   

   Is this helpful?

7. J

   Josephine VIP

   New Jersey13 reviews

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Comfortable adult ambience. I would love to see small touch lamps at each table. We needed a little light for our menu. Other than that, what a wonderful gem. The staff were exceedingly kind and attentive to my dad’s 75th! We received cookies on the way out. Cute surprise.
   

   Felina - RidgewoodResponded on May 3, 2025

   Hey Josephine, We're over the moon to hear about your wonderful experience at Felina and considering us a "wonderful gem"! We're glad that you found our place comfortable and our staff kind and attentive. Next time just ask and we'll be happy to provide a small lamp for your table. We're also thrilled that you and your dad enjoyed his 75th birthday celebration with us. Thank you so very much for the wonderful 5-star review, it is truly appreciated and heartfelt by all of us here. We hope to welcome you back soon for more memorable moments! And should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina PS ... Glad you appreciated the card and loved the cookies.
   

   Is this helpful?

8. m

   mitchell VIP

   New York City3 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The Easter Brunxh menu was limited. Nonetheless, my challah French toast was plentiful and delicious. It wad served with some whipped cheese and cooked strawberries. My wife' s omelette was expertly prepared an complemented with toast and greens. I wad pleased with the portions. The coffee was decent. The ambience was first rate.
   

   Felina - RidgewoodResponded on April 20, 2025

   Hey Mitchell; Thanks for the great feedback! We're thrilled to hear that you enjoyed our Easter Brunch menu and that your challah French toast, omelet, and coffee made a positive impression. It's great to know that our service and ambience met your expectations. We appreciate your feedback on our portion sizes and will continue to strive for excellence in those areas. We hope to welcome you back to Felina - Ridgewood soon! Thanks again for the high ratings and a big thanks for the 5-star review. And should there ever be anything we can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina PS ... Thanks for all the great added tags too!
   

   Is this helpful?

9. B

   Barbara

   New York City3 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Eggs Benedict for Easter brunch were excellent. Perfectly done. The table side bloody Marys were special and spicy. Our waitress was friendly and efficient.
   

   Felina - RidgewoodResponded on April 20, 2025

   Hello Barbara, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your Easter brunch and found our Eggs Benedict to be excellent. It's great to know that our table side Bloody Marys hit the spot as well. We're also glad that our waitress made your experience pleasant. We strive to provide excellent food and service to all our guests, and your feedback is a testament to our efforts. We look forward to welcoming you back to Felina for more memorable experiences. Thanks again for the high ratings and a big thanks for the 5-star review. And should there ever be anything we can do to make things even better, especially while you are here, please don't hesitate to ask for me. Sincere Regards. Frank and the team at Felina PS ... Thanks for all the great added tags too
   

   Is this helpful?

10. M

    Megan

    New York City3 reviews

    5.0

    Dined on April 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This has become our go-to restaurant for when my children come home from NYC. On a Saturday night we had the cod, the salmon and the branzino and all were delicious! The service is wonderful and the cookies scrumptious. We will see you soon.
    

    Felina - RidgewoodResponded on April 23, 2025

    Hello Megan, We're overjoyed to hear that Felina - Ridgewood has become your go-to spot for family dinners! It's fantastic to know that you and your kids enjoy our cod, salmon, and branzino. Your kind words about our service and cookies are greatly appreciated. We can't wait to welcome you back for more delicious meals. Thanks again for the high ratings and a big thanks for the 5-star review. And should there ever be anything we or I can do to make things even better, especially while you are here, please don't hesitate to ask for me Hope to see you again soon. Let us know when you come in so we can save you some cookies :) Sincere Regards. Frank and the team at Felina PS - Thank you for all the great added "tags".... greatly appreciated
    

    Is this helpful?