Spaces for rent: – Banquet rooms – Corporate meeting and convention rooms – Dining room – Bar area – Patio – Private Dining Room – 214 spacious hotel rooms for out of town guestView Private Dining Details
The service was good and fairly quick. However, the food was terribly bland. My husband ordered the chicken kabob and I ordered the filet mignon steak both were very disappointing entrees. If you’re looking for good flavorful food this is not the place. The experience ruined Valentines Day dinner for us.
It was very average. The server came after half an hour to take the order for the first course and drinks. In spite of letting the restaurant know about the special occasion ( my daughter’s 11th birthday which coincides with Valentine’s Day ) no special action was taken by the restaurant management. Apart from the below average service, the food was quite insignificant too. My 11 year old had ordered pork chops; the restaurant provided her regular knife whereas they should have provided steak knives. The servers were unabashedly unapologetic for the service delay.
We had our wedding reception at FAZ last year on Valentines Day so we decided to go back for our 1st wedding anniversary. Everything was perfect! The service & food were both wonderful! Thanks for the GREAT memories FAZ! We will be back.
The only thing I felt might add to our Valentine's dinner was a candle or rose/flowers on the table
Caroline Pashon ❤ Carlos Rodriguez
The Menu at Faz is great, and the food is ok. We had reservations at 11:30 right when they opened as we were limited to an hour and a half for lunch - only 4 of us. The place was not crowded but did fill up. The service however was terrible. We got our drinks right away, but getting someone to take our order, and then finally to get the order took forever. Everyone ultimately had to leave to get back to work, and I stayed behind to pay the check. We waited for nearly 20 minutes and had to ask to have our order taken, we waited another 30 minutes for our food and had to ask as to why our food was not delivered, we had to ask for the bill. The food is not good enough to endure this amount of waiting. Not sure if they are understaffed or just slow.
Celebrated my 45th birthday, probably didn’t need to make a reservation since there were about 3 tables occupied. When I asked for our reservation of 8, the server said oh it’s ready and pointed out a table in the corner with 8 seats. But missing two sets of plates/flatware. He said he will get some but forgot about it. We had to ask the other server for the cutlery when they served the appetizers. Food was ok, curry noodle was nasty. Chicken kebab was very small portion. In the end the server claimed that there’s a party going on upstairs and he has to run up and down.
My date did not receive what was ordered and server was not as attentive as we’re used to at FAZ.
Food was very good
I took a group of people from my company and a supplier for a dinner. They had a room that seats 12, which was great for the occasion. The staff is very attentive and all of our meals came out as ordered. Prices were decent. The restaurant is also part of the Four Points Hotel premises, so that is convenient for business travelers.
The food was fine. The service was a desaster! No refills for water not ice tea ! Never got the desert menus. No follow up! No bill! Had to go to the bar to pay. Totally unaxeptable in a place that supposed to be a better restaurant! Maybe the staff was understaffed that evening? But that is no excuse for the management. We supposed to have a good evening and walked away very upset!
We enjoyed our dinner at Faz restaurant on New Years Eve. Our waiter was Alberto and he was great. Our food is always perfect. My husband and I stay at 4 points Sheraton in Pleasanton every weekend since May of 2016. We recommend both hotel and Faz to all our friends. All the waiters are great. Our breakfast buffets each morning are always with Gustavo.
Wow, the Christmas Day buffet here was outstanding, not in terms of quantity or volume of food, although it was perfectly sufficient, but rather in terms of QUALITY. My mom and I enjoyed their eggs benedict, french toast, applewood smoked bacon (I think I must have eaten ten strips of this), but we especially enjoyed the honey glazed ham with quince preserves and the prime rib with au jus and horseradish! Both the ham and prime rib were absolutely moist, delicious, and perfectly cooked, and the prime rib was perfectly medium rare, the way I like it. We had a great time at Faz, as usual, and our Christmas Day lunch here was no exception. Kudos to Faz for providing such a high quality dining experience!!!