Fathom's at Renaissance Riverview Plaza Hotel

Fathom's at Renaissance Riverview Plaza Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Sharon

   Western NC1 review

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious, staff was friendly and attentive. Good selection to choose from. Pretty and relaxing setting with live saxophone music. Pricey but to be expected.
   

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2. R

   Reginald VIP

   Mobile3 reviews

   1.0

   Dined on April 6, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Sat at table over 20 minutes before server even acknowledged me. Food was cold and wine tasted stale. Very underwhelming! I will not dine there again whenever I stay at the Renaissance Marriott Riverview Hotel.
   

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3. R

   Rebecca

   Mobile1 review

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love dining here when we are in Mobile. The wait staff is always hospitable and the food is terrific! Much more than what you’d expect from a hotel restaurant. The adults and the kids in our party always enjoy it from the cocktails and creative appetizers to chicken tenders and Parmesan fries!
   

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4. m

   melanie

   New Orleans1 review

   3.0

   Dined on March 23, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   Service was extremely slow and the restaurant wasn’t even full. Host/manager could have been much more helpful and friendly. Food was great.
   

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5. M

   Mark VIP

   Chicago36 reviews

   1.0

   Dined on March 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Absolutely the worst experience at breakfast. After we were seated, there was a complete lack of service or attention. We were there for over an hour and even after asking for water and coffee, we were completely ignored. Tip to the restaurant: If there is a conference at the hotel, then you are going to need more servers at breakfast.
   

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6. H

   Heidi

   Mobile1 review

   1.0

   Dined on February 24, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   I had reservations and it took 20 minutes to even get a water. The food took a hour to come out. The blonde manager was rude. I could understand if they weren’t given a heads up they there would be a large crowd but they were and to make matters worse I could see open seating and it took 30 minutes to get our table that had been RESERVED and the table we were seated at had been empty from the time that we arrived. However, we ate by the next morning and the food, service, and management were top notch.
   

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7. J

   Jennifer

   Mobile1 review

   1.0

   Dined on February 24, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   I completely understand this time of the year every restaurant is busy. Tonight appeared to be slower than normal. We arrived 15 minutes prior to the party we were meeting. We were seated fairly quickly. The hostess left us four menus as there was a party of four. Within a couple of minutes the host came back around and collected two of the four menus. When the other party arrived to join us. They finally returned the other menus. After approximately a 30 minute wait because we weren’t buying drinks the waitress came back around to take our food order. To receive our food was roughly 45 minutes again does appear to be a fairly slow night. Two of the meals arrived at the same time the third meal arrived approximately five minutes later and after 40 minutes of waiting, I finally told them to just cancel my order as everybody else has already finished eating. The manager came over and apologized and said she would remove the meal from my bill. But told me to go ahead and take the meal home with me. When the server came back with my bill. The meal was is still on it. I told her I wasn’t gonna pay for the meal. She looked at me and proceeded to say fine and snatched the to go box off the table in front of me and walked away. So I’m not sure who’s running the restaurant the manager or the server. But regardless, I would give service a extremely poor rating. As the manager needs to determine who’s actually in charge. As far as the flavor of the meals. The other parties with us said it was mediocre for the price point. There are too many good restaurants in downtown Mobile to ever go back to a restaurant like this with poor service and mediocre food at a high price point.
   

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8. T

   Tracie

   Unspecified1 review

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   GREAT atmosphere, great service, and wonderful food! All burgers are great! Lemon pepper wings are a must. You can’t go wrong with flatbread, pizza, crab cakes, heck just try it all! T Raley
   

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9. D

   D

   Mobile1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Enjoyed my valentine dinner with my wife. Great customer service and great tasting food. Compliments to the chef.
   

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10. A

    Ash

    Mobile4 reviews

    3.0

    Dined on February 14, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3

    There was confusion with our OpenTable reservation. You should call to confirm. We were put at a small table not appropriate for a dinner. Red Snapper and Ribeye were delicious, as were the sides.
    

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