Faro & Brag at The Westin Kierland Resort & Spa

Faro & Brag at The Westin Kierland Resort & Spa 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   Jim VIP

   Phoenix13則評論

   4.0

   在2025年1月11日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Hostess, Servers were attentive, professional and friendly!
   

   Faro & Brag at The Westin Kierland Resort & Spa已於2025年1月12日​回覆

   Dear Jim, Thank you for taking the time to share your feedback with us on your most recent visit at Faro & Brag. We are thrilled to read that the service you encountered across our staff was awesome. As a restaurant we strive for all of our guests to enjoy not only their meal, but also the service that is provided. We believe this is what distinguishes a great, from an unfavorable experience, and it is delightful to see our beliefs reflected in your review. If there is anything we can do to make your next visit even more memorable, we would love for you to share additional feedback you may have. Thank you for dinning with us, we look forward to seeing you again at Faro & Brag. Best, Food & Beverage Leadership Team
   

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2. J

   Jalila VIP

   Atlantic Canada38則評論

   5.0

   在2025年1月6日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Thank you for the excellent service and food! Special thank to our server for the lovely card with best wishes from all the crew members for our 25th anniversary!
   

   Faro & Brag at The Westin Kierland Resort & Spa已於2025年1月9日​回覆

   Dear Jalila, Thank you for taking the time to leave your awesome review! We are thrilled to read that your experience at Faro & Brag was nothing short of spectacular. We will make sure to recognize your server as well as the crew that was working that evening for the personalized card. From the Food & Beverage Leadership Team happy anniversary to you and your partner; thank you for choosing our restaurant to celebrate your special occasion and we look forward to servicing you again. Best, Food & Beverage Leadership Team
   

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3. P

   Paul VIP

   Dallas14則評論

   5.0

   在2025年1月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food and service as before. Christian was fantastic and very personable.
   

   Faro & Brag at The Westin Kierland Resort & Spa已於2025年1月6日​回覆

   Dear Paul, Thank you very much for your amazing review on your recent dining experience with us at Faro & Brag. We are delighted to read that you enjoyed our menu offerings and will share the feedback with our team of chefs. We thank you for commenting on Christian's service who is a guest favorite and is always sure to make each experience memorable and personable. Thank you for dining with us and we cannot wait to serve you again! Best, Food & Beverage Leadership Team
   

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4. P

   Paul VIP

   Dallas14則評論

   5.0

   在2025年1月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food was fantastic and service was excellent, with nice ambiance
   

   Faro & Brag at The Westin Kierland Resort & Spa已於2025年1月2日​回覆

   Dear Paul, Thank you for taking time out of your day to share your feedback with us. With every guest that walks through our doors, we strive to deliver amazing food & service in efforts to achieve the perfect balance of a relaxing and calming environment. It is wonderful to hear that your experience at Faro & Brag was nothing short of what we hope to achieve with every guest. Thank you for dining with us and we hope to see you again soon. Best, Food & Beverage Leadership Team.
   

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5. P

   Paul VIP

   Dallas14則評論

   5.0

   在2024年12月31日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   Great food. Been here several times and service was slightly less than before.
   

   Faro & Brag at The Westin Kierland Resort & Spa已於2025年1月2日​回覆

   Dear Paul, Thank you for sharing your feedback on your most recent experience with us. It is a delight to hear that you enjoyed our delicious menu offerings; we are very proud of the menu we have crafted, and it is wonderful to see that reflected in your review. We apologize that the service you encountered on this visit was not all the way where we strive to be every day. We will take your feedback and adjust where needed so that we can continue to better develop our personalized service. Thank you for dining with us at Faro & Brag, we hope to serve you again. Best, Food & Beverage Leadership Team.
   

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6. G

   Gail

   Seattle11則評論

   4.0

   在2024年12月28日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 1

   The group enjoyed their meals. My tenderloin was a bit tough and dry. Still good flavor, just dry. Very difficult to hold a conversation without yelling over the children tables but glad their parents had a good child free dinner. Just tough to hear across the 4 person tables. I’d try again. Waitstaff was superb, kind, friendly.
   

   Faro & Brag at The Westin Kierland Resort & Spa已於2025年1月2日​回覆

   Dear Gail, Thank you for taking the time to share your feedback with us regarding your most recent visit with at Faro & Brag. We are glad to hear that overall, you enjoyed your experience with us. We have noted your feedback regarding the tenderloin and will share it accordingly with our team of chefs to analyze what happened and adjust where needed. As a restaurant, we accommodate many guests from leisure travelers to conference guests to many families. We understand that with many guests in the restaurant at the same time, conversation levels can get high and make it slightly more difficult to hear and therefore apologize for any inconveniences. We value your feedback and hope to see you soon again at Faro & Brag. Best, Food & Beverage Leadership Team.
   

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7. B

   Bob

   Las Vegas29則評論

   1.0

   在2024年12月25日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 4
   4. 氛圍 3

   Terrible. Went there on Christmas day because of an online story about places in Arizona that would be serving a special holiday meal. Drove 45 miles from Sun City West to Scottsdale. Expected at 1 pm to see a nice buffet with carving stations, lots of people and the whole works. Instead we were told they were no longer serving the meal for lunch, but would have a special menu for dinner. Hardly anybody there. We wound up having to order off the lunch menu: a greasy burger and mediocre turkey wrap. The fries were very good, however. What a disappointment for the holiday. First time at Faro & Brag. We will not be going back for anything.
   

   Faro & Brag at The Westin Kierland Resort & Spa已於2024年12月28日​回覆

   Dear Bob, Thank you for sharing your thoughts and feedback. We are deeply disappointed to learn that we did not meet your expectations for your experience at Faro & Brag. For all our special events that we host, we try to provide a seamless and memorable experience with as much information as possible regarding the events. Unfortunately, our Christmas special did begin at 4:00 PM and we apologize if it was not made aware online. We strongly recommend all our guests to check our OpenTable website for the most up-to-date information. We value your feedback and remain hopeful you will provide us the opportunity to serve you in the future. Best, Food & Beverage Leadership Team.
   

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8. J

   Julie VIP

   Phoenix2則評論

   1.0

   在2024年12月25日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 2
   4. 氛圍 1

   The staff was running the vacuum and cleaning the restaurant throughout our entire dinner. I was also charged a 4.00 fee to make a martini, which was 18.00. I will not be planning a return visit.
   

   Faro & Brag at The Westin Kierland Resort & Spa已於2024年12月28日​回覆

   Dear Julie, Thank you for sharing feedback on your most recent experience with us at Faro & Brag. We are disappointed to learn that your experience did not reflect the levels of service we strive to deliver. We will be addressing the issue immediately so that this does not occur again. We value your feedback and hope you will consider allowing us another opportunity to provide a more enjoyable experience in the future. Best, Food & Beverage Leadership Team
   

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9. n

   natalie VIP

   Palm Springs4則評論

   1.0

   在2024年12月23日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Not good. Food salty menu choices odd ambiance off.
   

   Faro & Brag at The Westin Kierland Resort & Spa已於2024年12月28日​回覆

   Dear Natalie, Thank you for taking the time to share your feedback on your most recent experience with us. We sincerely apologize that your experience at Faro & Brag did not meet the standards we hope to deliver with every reservation from our food to our service. We will ensure to share your feedback with our team of Chefs so that this issue does not occur. We greatly value your feedback and remain hopeful that you will allow us the opportunity to provide you our best-in-class service and food in the future. Best, Food & Beverage Leadership Team.
   

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10. S

    Sarah VIP

    Phoenix17則評論

    5.0

    在2024年12月23日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Beautiful space, amazing staff and great food. We went on a quiet Sunday night and the food came out super fast. Everything was fantastic.
    

    Faro & Brag at The Westin Kierland Resort & Spa已於2024年12月23日​回覆

    Hi Sarah, Thank you for taking the time to share your thoughts! We are very proud of our team members and our authentic food and are delighted that you were able to enjoy these aspects of our crafted service. We will ensure to share your comments regarding the food with our chef and their team! We thank you for dining with us at Faro & Brag and we look forward to hosting you again soon. Best, Food & Beverage Leadership Team.
    

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