Famous Dave's - West Jordan
The food was fantastic.
Thank you for the review!
We love Famous Daves! We travel to the only one left in town!! The service was great and friendly and the all American Feast was So Good!!!!
I had made reservations for 4
people, for 5:00 pm. We got there at 5:00. We got Iced tea from the seaters. we waited for 35 mins. others came in after us, got waited on and food served, 3 tables! So i was very very disappointed with, what used to be my favorite BBQ place! I will think very hard before I come back
Good food, great service. Too bad there are no more in the valley. We have to drive a bit to get there, but we’ll worth it
Waitress was snotty and definitely not customer focused. Multiple issues had to ask for silverware 3 times, one persons ribs came out and they were all fat, instead of just fixing the issue walked away and sent another server over. That person took care of the problem fast. Messed up the checks, had requested two checks and she took 2 orders but everything ended up 9n one check, put her fingers in one persons food as she was removing another item that was wrong. Two sassy salads came out with no meat and she Just blamed the kitchen and left. No water or drink refills, etc. I would give some slack if it had been busy, but it wasn’t. The one bright spot was the manager. When we finally asked for him , he fixed everything quickly. Saw him doing the same at 3 other tables in our section. He was very personable and running to keep the food rolling.
I get staffing is difficult right now and everyone is stressed, but there is no excuse for this type of service. If the waitress had at least been hospitable, the night would have been much better. Instead we spent our whole dinner looking for food.
We eat at famous Dave’s often while traveling and usually it’s a very good experience.
Great service! They attended to us pretty quickly. They also got out the food to our table in a short amount of time. Everyone there was super nice! I love coming to famous Dave’s super delicious food.
We had a great time at Famous Dave’s celebrating a friend’s birthday. The service was excellent, wait time was minimal and our server even brought the birthday girl a birthday treat!
Food was good service very slow had to ask for everything! Took a long time to get food and not many people ther!!!
Food and customer service is outstanding. Took my wife there for Valentines day (had reservations of couse) and we were both really impressed with the customer service, food quality and cleanliness.
Great meal. Very good service and waiter. Was a little cold for my girlfriend! Lol!
I'll be back.
I was surprised that even with a reservation we had to wait 30 minutes for a table. Otherwise everything was great.
We had three different meals and all were excellent. Will definitely be back.
They would not accept our Open Table reservation, so we have to wait 30 min.
First time there. Food was great. Service was great
We used Open Table to make a reservation for 6 of us, when we got there we were informed that even though we reserved a table it was first come first served and the wait would be a 1/2 hour which turned into 50 minutes. Food was out quicky and was very good. I hope our server was new because he didn't know anything about the menu and we had to ask for water and condiments twice.
I live in Colorado, and was here visiting my Mother. We went to the West Jordan Famous Dave's to celebrate a late Mother's day, with my Mom and all her daughters. We called ahead for a reservation for 8. When we arrived they had set up a table in the middle of the isle, 10 feet from the door. It was not welcoming or private. we asked to be moved into the room on the other side of the wall, and they would not move us, that room was empty, and available for seating but we had to sit out in the entry way isle.
The corn was over cooked, the ribs were burnt, and the salmon plank was the smallest portion I've ever seen - literally it was a piece about 4x4". In Denver, the salmon is a generous whole slice of salmon, 8x4."
I ordered decaf coffee which was the worst coffee I think I've ever had, it was bitter and it actually stank. I couldn't drink it. The waiter took care of our basic needs, but that was all. He never came back to see if anyone needed additional drinks or refills,. The trash can lid arrived and was placed on one end of the table so the other half of the table had to get out of our eats to get food. In Denver, the platter would have been splitt, the extraneous junk and advertisements on the table taken away to make room, and the plates placed in front of each person instead of piled on one end of the table.
I was astonished at the difference between my experience at the Famous Dave's versus the one we go to regularly in Denver (Brighton Colorado, Larkridge location). Shame on you. We won't be back.
Our waitress Rhiannon was training we never would've guessed. She was amazing! The food was great, we made a reservation online and when we got there we were sat right away. The staff was friendly, will definitely be eating here again.
As always the food was wonderful, and the service amazing. The restaurant is clean and the bar is awesome looking. It was Mother's day, and I loved that I could make reservations on line. I'd recommend Famous Dave's to anyone looking for great BBQ.
I appreciate the remodeling and how you're trying to reduce the noise in the restaurant.
I hadn’t been here in a long time. It was very good and I know I will be back soon.
Might be my last visit to this restaurant. The floor were disgusting. They were so sticky, my heels of my shoes were coming off my feet. We were squeezed in a corner, it was uncomfortable. If I pulled out my chair to sit down, I would hit the person behind me. The waitress came and sounded terrible. She sounded like she had a bad cold. Her voice was so raspy. I couldn't imagine her bringing out my food or drinks.
Worst experience ever!
Our server was friendly and knew they were slow but couldn’t do anything about it. We were 40 minutes waiting for our food. Mine must have been done much sooner than my husbands...his food came out hot and everything on my plate was cold. This has happened before when we went to Famous Dave’s but between the noise level and slow service and cold food we will probably not be returning.
You can order delivery directly from Famous Dave's - West Jordan using the Order Online button. Famous Dave's - West Jordan also offers takeout which you can order by calling the restaurant at (801) 280-8844.
Famous Dave's - West Jordan is rated 4.2 stars by 22 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.