Falak Royal

Review summary

1. OT

   OpenTable Diner

   Norfolk/Suffolk

   1 review

   1.0

   1 review

   Dined on July 27, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   RESTAURANT CLOSED DUE TO REFURB! But they are still taking bookings and deposits. Given the option to eat in an open air nightclub!
   

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2. O

   Orlandokid

   Berkshire

   2 reviews

   4.0

   2 reviews

   Dined on May 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   food good busy due to racing that day at Ascot Service good
   

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3. OT

   OpenTable Diner

   Berkshire

   1 review

   4.0

   1 review

   Dined on April 26, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Food was great. The menu we were given was a smaller one than expected so we asked if there was an alternative and there was. We both had the thali, and really enjoyed it, it was plentiful and the spice level was fantastic. The restaurant music was a bit overpowering and it was difficult to hear your companion, and tables were a bit close together.
   

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4. FN

   FatimaN

   London

   7 reviews

   1.0

   7 reviews

   Dined on April 19, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Prior to booking we had viewed the website and the restaurant claimed to be an authentic Indian restaurant with a great menu. When we arrived we were told they had launched a new menu and were shocked to see that the new menu had just a few Indian dishes and majority of the dishes were mix of pub food. We expressed our disappointment but they just shrugged the waitress shoulders. We ordered some starters and the waitress brought out the wrong one. The mains were terribly disappointing, our daughters burger was dry, husbands peri peri chicken was tasteless and my and friend’s curries were worse than from a local takeaway. Not the fresh authentic Indian food they claimed they served. Then some other customers arrived and after looking at the new menu complained like us and then surprisingly were offered the old Indian menu. How does that work. Worse still for dessert my daughter ordered a mango cheesecake and when they brought it out she took a bite and said it tasted strange. I then took a bite and it tasted gone off. Then our friends had a smell and it was definitely gone off as tasted and smelt mouldy and off. When we complained they came back and said that’s how it was meant to taste. I can certainly tell the difference. I was so embarrassed to have taken our friends there for Eid dinner. Not somewhere I will be going or recommending to anyone again. Extremely poor service and food and experience. Not worth a single penny and if it wasn’t for my husband I would have refused to pay the bill. I hope they read this review and refund us the money from last night.
   

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5. PM

   PaulM

   Berkshire

   1 review

   5.0

   1 review

   Dined on March 10, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nice decor good music good food when we went not crowded service excellent helpful and friendly
   

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6. t

   tinak

   Berkshire

   3 reviews

   3.0

   3 reviews

   Dined on March 9, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was amazing. But,Service and attention Was poor. We had to ask for cutlery as table not set properly. Had to ask for drinks each time. Not all food came out together. Wasn't that busy either. Very disappointing.
   

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7. OT

   OpenTable Diner

   London

   1 review

   1.0

   1 review

   Dined on February 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very slow service. We waited over 40 minutes for our starters. The kebabs were burnt when they arrived. Would not recommend unless service and food quality vastly improves. I am actually surprised they are still in business.
   

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