Eter Rooftop Lounge- Ciqala Luxury Suites

Could not actually experience the food quality as staff members were busy wiping out tables and chairs on the rooftop after a heavy rain, completely oblivious of our presence.Although I have to admit that the view is truly spectacular.

Non existing service, not even awful. Very bad reception and accountability. Out of all tables, only one have been served. People left after 1.5 hours with no food at all

The wait was about 1 hour and 32 mins for " i m sorry we don't know what happens in the kitchen" and they got us back after an hour, before not even being considerated. Staff and food very poor. Rooftop nice but not awesome

If you don’t have google maps and common sense, you will not find this place. It is on top of a condo building. Seating- small tables and the chairs were very low. It was very dark to the point where they give you a flashlight to read the menu. Drinks were delicious. The piña colada and the passion fruit beer was amazing. Our waiter was amazing, attentive although busy, even offering to take pictures of us. The manager was also very kind. Unfortunately, our food took over an hour to come out and it was not eatable. The monfongo was cold and had the consistency of play doh. The manager nicely offered to remake it, and we allowed her to, but it came out tasting like they put it in the microwave. It’s a bit overpriced for the area as well. Go for drinks, apps and the view.

Amazing view and loved the scene, but service was way too slow (waited 30 min for drinks and waited 1 hr 40 min for food), and food was not great (steak undercooked, eggs Benedict undercooked, mahi mahi overcooked, potatoes undercooked).

This was the worst experience in dinning. We waited 2 hours for the food and then they told us they could not say when the food would arrive. We waited 35 minutes to be served water. They have a dysfunctional kitchen and the staff apologizes but cannot get food out. The owner, Osvaldo, does not have a clue of how to run a restaurant. When the table next to us told us to not keep waiting because they had waited more than 1.5 hours and the food was terrible, we decided we had enough. Terrible place. The view is terrific but just go for drinks and prepare to wait!!

Great view.

Would recommend off peak dates and hours. Food is good but kitchen is not equipped to handle large volumes around Christmas time. Took over an hour to put first appetizer on the table, even longer for entries.

Great roof top restaurant. Food was delish. Took awhile to recover everything but once we did it was great. Not many options for vegetarians at all. They do allow for any sort of request to change the dishes for dietary restrictions so that was a bit frustrating. It’s a dark rooftop so be prepared to use the lights provided or your phones to see the menu or food.

Great atmosphere
Great food
Amazing service

Beautiful location
Steak was awesome and so was the seafood pasta.

El servicio es excelente, pero el tiempo que transcurre entre pedir aperitivos y recibirlos tomó una hora> La comida tardó una hora adicional, puy desabrida, sin sabor. Muy caro para una comida no tan buena.

The food is ok, but nothing more. the cook must still work on his skills. everything else is good

Had a lovely meal with my wife.

Come here for the view and space. The food is overpriced and you'll leave starving. Kitchen took forever and forgot our appetizers altogether, cocktails are overpriced so stick to the beers.

The view especially during fireworks season, is stunning.

Food was great, Service was super slow, nice location and SJU city view.

The waiter was nice and kind. The kitchen was not prepared to receive so many people on Christmas Eve, we waited 3hrs for our main course, the steak was not the best for the price. The music was to loud.

Amazing place! The food was prepared nicely and is very high quality. The views are spectacular!! Our waitress was obviously new but did a good job. We would put this on our “must go there” list.

Stepping off the elevator into a rooftop party was a bit of a shock but when seated enjoyed the festive holiday vibe. Server Raphael’s suggestions were excellent especially the ceviche in avocado and the guava/cream cheese turnover for dessert. Great spot for people watching with a spectacular view.

the place is great , the view is very nice , the staff is very friendly BUT:
the prices of dishes are too expensive !!!

Lo mejor es la vista y las atenciones de las meseras. ¡Gracias!

Awesome view of the city

A wonderful venue for a birthday celebration. We enjoyed the lively atmosphere, excellent rooftop views and ambiance. The food was fantastic loved the fusion of flavours- excellent and would highly recommend on a trip to Puerto Rico!

It is an excellent ambiance, food is great but service needs improvement.

Great place! Their stuffed mofongo is delicious!

El lugar tiene una vista hermosa a la bahía y a Miramar, el servicio excelente, el precio de los cócteles un poco sobreprecio. La comida buena.

Tiene vistas muy bonitas. La atencion en el lugar muy buena, aunque no tenían nuestra mesa preparada y la botella que habíamos pedido con anticipación para una sorpresa en el momento.
A pesar de que pedimos mesa en el exterior, al llegar nuestra mesa estaba al lado del ascensor, y tuvimos que esperar pars que nos dieran otra.
Como fuimos para celebrar un cumoleaños, nos hubiera gustado que los detalles estuvieran listos a nuestra llegada.
De resto, todo excelente

Double check my reservation and my husband love his Birthday dinner there's. Eter owns us nothing! HIGH Marks for everything esp. Michelle our waitress

Great spot and great good.

The view was amazing and it was perfect for a date night. I booked the reservation on line and I requested drinks and they were on the table when we got there. The service was amazing.
A little pricey but you’re paying for a good view.

Great night, good food and cocktails. Fab service and fun atmosphere x

I reserved a table on the open rooftop, but upon arrival, was told by the hostess that my table would be inside. When I spoke to the manager, I was told that it would be at least an hour and a half wait for a table on the rooftop that I had reserved, and was instead offered a much inferior table on a small, cramped balcony on a lower floor. The manager told me that there was a "problem with OpenTable" that allowed too many bookings for rooftop tables. They obviously knew well before my arrival that they wouldn't be able to seat me at the table I had reserved, but didn't bother to contact me so that I could choose reschedule, hoping that I would just accept a regular inside table, which is both greedy and incredibly poor management. Looking back at other reviews, I see this is a recurring problem, and OpenTable should stop offering reservations at restaurant. I don't recommend this restaurant at all.

It was a birthday dinner and all went well with food and service from Luis Parrilla. Thank you!

My best friend and I had a relaxing, enjoyable and well deserved girls time having dinner at this beautiful rooftop. Our waiter was delightful and attentive. The food was delicious and of good portions. The wine selection was perfect. I was glad I found this gem! The view was really nice as well! They have a bar and a pool, we didn’t use but was a cute detail that added to the cool ambience. A huge plus for me was that they had vegetarian friendly options in their menu!

Excellent service...great food....We loved it and would go again.

We went for our honeymoon

Great place !!!

Service was a little slow, but the venue, staff and food was really good! I plan to come visit again the next time I'm in PR.

Beautiful view and nice atmosphere. Make sure to go when it’s not raining.

Great service! Food is very good.