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Food is good. Too noisy for a lunch but have been there for dinner and drinks; the vibe in the evening is much better. Service was average this time; my dinner experience a few months ago was much better. Ourwaiter seemed a bit distracted and frustrated--it was very busy in the restaurant--I understand sometimes the crowds can be overwhelming. However, if you want a sterling review, staff should be able to handle the pressure with enthusiasm and a smile. It would make the experience for the customer much better even with a noisy crowd.
Wonderful experience with exceptionally good food and service.
The room lacks anything to buffer the conversations therefore making it naturally very noisy.
The food was good but the waitress failed to explain what the charcuterie board was so we had no idea what we were eating. The creme brulee had the consistency of wall paper glue
Doubt I'll be going back there until there are making changes.
I got the Korean Steak and Eggs, and it could quite possibly be the best brunch I've ever had.
This is literally my new favorite place to eat in Charlotte!!! Everything we ordered was incredible, especially the Honey River Sushi roll. There are probably 10 more things I want to try when I come back!! Delicious!!!!
Hopefully you'll see the memo before visiting this restaurant. Had we seen small plates in the restaurant description, the limited menu would not have been such a surprise and disappointment.
Amazing food and great service...definitely a favorite restaurant in Charlotte!
The food was delicious; for a tapas restaurant the portions were surprisingly larger than expected. Parking was atrocious in the area. The site advertising free valet parking, we had trouble locating the restaurant, called for location and was told on the phone about the free valet parking. We get there and no valet parking, one person from out party go in to ask about valet parking, he was told sorry they didn't have valet parking because of construction and an event going on...I presume the NBA basketball game. They told him were we could park but we had to pay for it...$20. The service was good.
It was not their fault but two of their wait staff walked off the job and went home without telling anyone. So our server was overworked and we did not get water for 10 minutes after being seated. The woman at the table next to us was cackling like a witch and we could not hear each other talk so we had a drink and went to fin and finish where we had dinner the night before.
Absolutely amazing, I'm still dreaming of the lamb chop lollies pops!!! We had our company Christmas dinner her Friday night and I know we were a bit louder than most but out server was amazing and never missed a beat!
Service was really slow
Beet salad is to kill for... spice on scallops and cauliflower... not so much
We went for Sunday brunch before a show. The place was not at all full but by 12:30 they had run out of Bloody Mary mix. It took 20 minutes just to get water. The eggs were dry and the toast arrived hard, dry with no butter or jam. The hamburger arrived with nearly inedible fries - again hard and dry - and no ketchup. The coffee arrived with no cream or sugar. We also had to ask for salt and pepper. I called the manager later that day and he said the server was no longer with the restaurant.....but the food was not good anyhow. The manager was very nice when I spoke with him and hopefully they credited our meal. It's such a great location that I'd be willing to give it another try - but only one more try.
Everything was great except the service. Very inattentive, waiting a long time for drinks and never came back to check on us (it was less than half full)’
Food was delicious but our serve was terrible. Drinks took forever, we didnt have enough silverware or glasses on the table etc
We love the creative selection of tapas. Each time we come, we try different ones. The beet salad is delicious. Unfortunately, because we were two people and most tables in the dining room are four tops, we were seated in the hallway with the wine wall. In December it is cold there.
On prior visits to Essex, the food was great. The food quality has decreased substantially. It was average, at best. The service was slow...would not see the server for 30 minutes and had to flag down other staff members for help. Won’t go back.
The food was absolutely amazing (although I thought we would get a little more for the price) - we got the shawarma and it was delicious. The drinks are great, too!
Great diverse menu. Portions reasonably sized. 3-4 small plates and a cocktail or 2 is perfect date night
Excellent date night restaurant. The food was good as well as the service.
Great service, great atmosphere, AMAZING menu! We ordered five dishes to split between the two of us and were STUFFED! 10/10
Modern and upscale with good vibe. Decent menu for sharing. Food 7/10, everything else 9/10.
Good food with good service, but the noise level was too high for an altogether enjoyable experience.
Great food. Portion size is terrific for sharing. Fun!
Food that was supposed to be hot was warm at best. The cold Tapas were good. Food delivery was quick and server was both friendly and prompt. It was expensive for basically 4 tapas and a relatively inexpensive bottle of wine.
We did this dinner as a pre-theatre and were favorably impressed. Lots of small plates good for sharing. The steamed pork buns were our favorite. Service was very good. We will definitely go there again. It would also be a good spot with a bunch of guys before a Hornets game.
One of the dishes came out of the kitchen cold, but it was fixed right away by our server. All the plates were delicious.
We used to be frequent diners but have been disappointed lately....esp with the quality of the food - not as impressive any more.
Great Thanksgiving meal!!
We went for the Thanksgiving buffet. Even though it was a buffet, we still needed service for drinks and that was sorely lacking. We got our first round and when it came to wanting another round, our server was nowhere to be found. In fact the table next to us (same server) never got their first order of drinks. So to add 20% gratuity to a check and service was pretty non existent, was definitely unwarranted.
Essex has been advertised for there Buffett on 95.1 for years. I finally was able to make reservations. When we got there the food smelt amazing but at a closer glacé was very limited for the price. In addition to the limited selection food was just ok.
Our service was the worst I have ever witnessed. Every time we needed a new drink we had to flag someone down. Then when we were ready for the check we were given checks that were completely wrong. In order for the restaurant to fix our checks we sat there for an additional 30 mins after all was said and done with were granted 10% off once we asked for it.
Total let down, we will not go back! In addition I will be calling The MRL show to tell them about our experience.
We went to Essex and had their Thanksgiving day buffet. The food offerings were extensive, and they were all delicious. In addition the wait staff was great. They all pitched in and stopped by our table to take dirty dishes or ask if we needed refills on our drinks when they went by. We will definitely be back to check out their regular menu on another day.
Would HIGHLY recommend. Can't wait to go back! Was in Charlotte for quick weekend trip and made reservations here not knowing what to expect. When we were told "small plates" we were a bit hesitant but left VERY content and happy with the portions and food. Our server and food was PHENOMENAL. Great date spot.
Good service, great food, a little loud at the time we were there
Service was very slow. Food is always good, but 1.5 hours for a business lunch is far too long. Place was not even that busy. The server did not seem to notice.
Our server was amazing. Made good recommendations.
Food was awesome and as described. Guess only thing would have been if all the food came out at same time but I guess we should have specified. Overall would definitely come back
Menu much better now that they added more options, but their food with spices in them (like lamb burger) are way too spicy/hot. My friend could barely eat it.